






Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the facility.
The home can house 36 occupants in total and is suitable for many with mobility issues, with good wheelchair access and staff that are trained in increasing the comfort of residents.
Many of the home's rooms have views over the Wye Valley...
Care Provided by Ganarew House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees start at 1300.00 per week
The price(s) shown are provided by the care home. Contact Ganarew House for full pricing details and T&Cs.
Contact Ganarew House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Julie Simons (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (3)
Visiting
- Visitors welcome at any time. No restrictions in place
Parking
- Ample parking
Ganarew House Reviews (101)
Ganarew House has a Review Score of 9.9 (9.883) out of 10, based on 33 reviews in the last 2 years.
Over all time Ganarew House has 101 reviews.
The home is always clean and tidy, with no smells. Although Mum does not take part in the entertainment we have seen her singing. The other residents love the variety. From what we have witnessed, Mum has been treated well.
The care afforded to my brother throughout his entire stay at Ganarew House has been first-class. All members of staff are kind and enthusiastic and this is consistent. Even though he struggles to communicate I know my brother feels that this is now his true home. Following a period of hospitalisation, the staff have worked tirelessly with all elements of my brother's rehabilitation. The duty doctor has also been superb.
Thank you so much for your review. I will pass this on to our team.
I have to give credit to the gardener too, the flower beds and hanging baskets are always immaculate and beautiful. The food is excellent with plenty of choice.
Visitors are made welcome with refreshments and my Mum enjoys the variety of activities especially Bingo! I feel my Mum is looked after to a very high standard and she is very happy to be living her final years at Ganarew, which gives me peace of mind.
Thank you so much for your review. We appreciate this very much.
We are very happy with his care and feel more relaxed in the knowledge that he is being looked after well and any little changes in health/moods are noted/noticed and acted upon.
Thank you so much for your review. It is very much appreciated.
On my first meeting of management and staff at the home it was apparent to me that the care and welfare of the residents is of the utmost importance to them. My mother who was a little reluctant in the beginning to giving up her independence settled in, in no time and is really enjoying her time there.
Thank you so much for your kind review. We are so happy that your Mum is so settled,
No matter what the problems that of course happen at a dementia home, the staff are always professional and kind.
Thank you so much for taking the time to send a review. It is very much appreciated.
Ganarew House and the staff have been the biggest lifeline for us. My mum is diagnosed with frontal lobe dementia which is challenging for us as a young family. Ganarew provides a safe and warm environment where all my mum's needs are met with the utmost kindness and patience. The home is welcoming for us all as a family including our young children. And the other residents are a joy to be around. The activities organised are a nice bonus, and the staff all make such an effort to make the house feel like a home. The building itself it's so beautiful and newly decorated. The food we have been told by Mum is better than a 5-star hotel and always goes above and beyond for Mum's diet as she is coeliac. This is everything we would ever want in a care home and are truly grateful this is the place Mum gets to call home.
Thank you so much for your lovely review. I will pass this on to all of the staff.
Mum was a resident at Ganarew House for 18 months prior to her passing. During this time the staff were fantastic and always treated Mum with dignity and respect. I was always made to feel welcome when visiting and the staff were more than happy for me to bring my dog up for visits. Overall, Ganarew House care home is a lovely home to place a loved one but the decor and rooms could do with refreshing.
Ganarew House is outstanding, they have been since my mother moved in earlier this year they have gone above and beyond for all of us to make us and my mum and even our children feel welcome. We have been able to use the ground outside to have family picnics and allow the children to play. All the staff are friendly and after our first visit, it was remarkable how many staff members knew who we were when coming to visit. We have never had to make appointments to visit, we have just turned up and always been greeted with a warm welcome. This is one of the most amazing care homes I've experienced and I'm sure my mum would also say that she is like a different woman, happy and content.
Thank you so much for your review. We are so grateful.
Note my mother never wanted her life to end this way.
Thank you so much for your review. It is very much appreciated.
The staff have shown a lot of care and attention to my mother since she has been in the home. This has continued even when my mother has been nasty and insulting towards staff. Nothing is ever too much trouble for them, the open-door policy makes the environment very welcoming and friendly, which makes the visits more relaxing and a nicer experience.
Thank you so much for your review. It is much appreciated.
I have visited my sister many times in the year she has been a resident, I have also phones to speak to the carers about my sister. On each and every occasion I have been struck by the warmth, friendliness, and compassion of everyone towards myself, my family, and most importantly my lovely sister. I have been involved with a number of residential homes for over 40 years as a GP and I can honestly state that I am so relieved that my sister is in such a caring environment. Thank you all at Ganarew House!
Thank you so much for your kind words - it is much appreciated and I will pass this on to the staff.
Management and staff of Ganarew House Care Home are absolutely excellent, nothing is too much trouble. Kind, caring and compassionate towards my 95-year-old mother and indeed my whole family. Mum was admitted in January 2024 due to my 96-year-old father breaking his leg, unable to care for her anymore. Mum has Alzheimer's. She enjoys living here and participates whenever possible in the many activities on offer, bingo, armchair softball, a musical couple who come in with instruments for the residents to ring, rattle and ding along to a whole host of songs, old and new. The food is nice and appetising and is offered to visitors along with morning coffee, afternoon tea/biscuits. Visitors are welcome at any time without appointment which is a plus and as my father and I visit several times a week my sister every 5 weeks as she comes down from another town each time for a long weekend. Cannot fault in any way, all staff try so hard to accommodate many different requests.
Thank you so much for your lovely review. It is much appreciated.
I turn up anytime of days and staff are always helpful and cheery.
I can't thank them enough for all their attention.
Thank you so much. It was a pleasure to care for your friend.
My mum went into Ganarew House recently for respite and is now a permanent resident. I couldn't be happier with the service they provide. My mum is very happy and settled which is down to the wonderful staff. Nothing is too much for them. There is a great enrichment programme and the food is wonderful. The rooms are spacious, clean and bright and my mum's room has an en-suite loo as well. It feels like a big family and that makes me very happy.
Thank you so much for your kind words. We appreciate it very much and are so pleased that you and your family are so happy.
My grandmother came to Ganarew House in April 2024, and since then we have noticed huge improvements in her mood and general outlook. The staff are always very welcoming, friendly, and approachable and nothing is ever too much hassle. Nan seems to enjoy their company and is very receptive to them. Her health and hygiene appear to be well-maintained.
My mum has been a resident of Ganarew House since March 2024. She has settled well and appears to be happy. All the staff are professional, lovely and very caring. They really look after my mum well, they engage with her, attend to her needs and are always welcoming and cheerful.
Thank you so much for your kind words. I will pass this on to our lovely team
Excellent care provided to our mum throughout her time in Ganarew. All the staff were welcoming, friendly and went to great lengths to care for the residents. Mum's bedroom was cosy and spotlessly clean. Meals were good quality, hot and nicely presented. I would not hesitate to recommend this care home.
Thank you so much for your lovely review. I will pass on your review to our team.
Mum came to Gabarew House for a month for respite care. She settled in so well that she decided to stay. Whenever we visited, the staff appeared to be happy, fully interacting with residents. Always spotlessly clean, and the food - yummy! Can I book my place now, please?
Thank you for your kind words. It was a privilege to look after your mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Worked from carer up to Registered Manager, I love Ganarew and the team
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