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Ganarew House

Ganarew, Monmouth, Herefordshire NP25 3SS
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Ganarew House, Monmouth
Ganarew House, Monmouth
Ganarew House, Monmouth

Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the facility.

The home can house 36 occupants in total and is suitable for many with mobility issues, with good wheelchair access and staff that are trained in increasing the comfort of residents.

Many of the home's rooms have views over the Wye Valley...  

Care Provided by Ganarew House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,500£1,400 - £1,500
Residential Dementia Care£1,400 - £1,500£1,400 - £1,500

Our fees start at 1300.00 per week

Contact Ganarew House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Julie Simons (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors welcome at any time. No restrictions in place

Parking

  • Ample parking

Ganarew House Reviews (101)

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9.9

Ganarew House has a Review Score of 9.9 (9.883) out of 10, based on 33 reviews in the last 2 years. Over all time Ganarew House has 101 reviews.

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Review from S T (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

The home is always clean and tidy, with no smells. Although Mum does not take part in the entertainment we have seen her singing. The other residents love the variety. From what we have witnessed, Mum has been treated well.

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Review from Tim B (Brother of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

The care afforded to my brother throughout his entire stay at Ganarew House has been first-class. All members of staff are kind and enthusiastic and this is consistent. Even though he struggles to communicate I know my brother feels that this is now his true home. Following a period of hospitalisation, the staff have worked tirelessly with all elements of my brother's rehabilitation. The duty doctor has also been superb.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your review. I will pass this on to our team.

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Review from J P (Daughter of Resident) published on 8 January 2025 Submitted via Website
Overall Experience
Ganarew House is a very welcoming establishment. The staff are friendly and obliging. The environment is kept to a very high standard and is always exceptionally clean.
I have to give credit to the gardener too, the flower beds and hanging baskets are always immaculate and beautiful. The food is excellent with plenty of choice.

Visitors are made welcome with refreshments and my Mum enjoys the variety of activities especially Bingo! I feel my Mum is looked after to a very high standard and she is very happy to be living her final years at Ganarew, which gives me peace of mind.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your review. We appreciate this very much.

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Review from J T (Niece of Resident) published on 6 January 2025 Submitted via Website
Overall Experience
Our uncle has been at Ganarew for approx. 3 years now. In this time we have always found the staff to be wonderful and they have looked after him very well. We have found any health issues/changes have been dealt with quickly and efficiently and we have always been informed of any developments.

We are very happy with his care and feel more relaxed in the knowledge that he is being looked after well and any little changes in health/moods are noted/noticed and acted upon.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your review. It is very much appreciated.

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Review from P N (Son of Resident) published on 5 December 2024 Submitted via Postal Card
Overall Experience

On my first meeting of management and staff at the home it was apparent to me that the care and welfare of the residents is of the utmost importance to them. My mother who was a little reluctant in the beginning to giving up her independence settled in, in no time and is really enjoying her time there.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your kind review. We are so happy that your Mum is so settled,

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Review from Martin C (Brother of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience
The staff have always been very caring and making life as bearable as possible for the residents. The food is excellent.

No matter what the problems that of course happen at a dementia home, the staff are always professional and kind.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for taking the time to send a review. It is very much appreciated.

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Review from Katie W (Daughter of Resident) published on 8 November 2024 Submitted via Website
Overall Experience

Ganarew House and the staff have been the biggest lifeline for us. My mum is diagnosed with frontal lobe dementia which is challenging for us as a young family. Ganarew provides a safe and warm environment where all my mum's needs are met with the utmost kindness and patience. The home is welcoming for us all as a family including our young children. And the other residents are a joy to be around. The activities organised are a nice bonus, and the staff all make such an effort to make the house feel like a home. The building itself it's so beautiful and newly decorated. The food we have been told by Mum is better than a 5-star hotel and always goes above and beyond for Mum's diet as she is coeliac. This is everything we would ever want in a care home and are truly grateful this is the place Mum gets to call home.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your lovely review. I will pass this on to all of the staff.

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Review from Catherine F (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card
Overall Experience

Mum was a resident at Ganarew House for 18 months prior to her passing. During this time the staff were fantastic and always treated Mum with dignity and respect. I was always made to feel welcome when visiting and the staff were more than happy for me to bring my dog up for visits. Overall, Ganarew House care home is a lovely home to place a loved one but the decor and rooms could do with refreshing.

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Review from Helen M (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

Ganarew House is outstanding, they have been since my mother moved in earlier this year they have gone above and beyond for all of us to make us and my mum and even our children feel welcome. We have been able to use the ground outside to have family picnics and allow the children to play. All the staff are friendly and after our first visit, it was remarkable how many staff members knew who we were when coming to visit. We have never had to make appointments to visit, we have just turned up and always been greeted with a warm welcome. This is one of the most amazing care homes I've experienced and I'm sure my mum would also say that she is like a different woman, happy and content.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your review. We are so grateful.

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Review from A C (Son of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience
Ganarew House has given exmeplary care and support for my mother following a stroke ten years ago. As my mother gets more frail and more dependant on the care given by the home, the home has kept us informed of her condition, doctors visits, hospitalisation and changes in the drugs she in son.

Note my mother never wanted her life to end this way.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your review. It is very much appreciated.

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Review from Richard N (Son of Resident) published on 23 August 2024 Submitted via Website
Overall Experience

The staff have shown a lot of care and attention to my mother since she has been in the home. This has continued even when my mother has been nasty and insulting towards staff. Nothing is ever too much trouble for them, the open-door policy makes the environment very welcoming and friendly, which makes the visits more relaxing and a nicer experience.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your review. It is much appreciated.

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Review from T S (Brother of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

I have visited my sister many times in the year she has been a resident, I have also phones to speak to the carers about my sister. On each and every occasion I have been struck by the warmth, friendliness, and compassion of everyone towards myself, my family, and most importantly my lovely sister. I have been involved with a number of residential homes for over 40 years as a GP and I can honestly state that I am so relieved that my sister is in such a caring environment. Thank you all at Ganarew House!

Reply from Yasmin Messenbird, Financial Controller at Ganarew House

Thank you so much for your kind words - it is much appreciated and I will pass this on to the staff.

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Review from Claire W (Daughter of Resident) published on 13 August 2024 Submitted via Website
Overall Experience

Management and staff of Ganarew House Care Home are absolutely excellent, nothing is too much trouble. Kind, caring and compassionate towards my 95-year-old mother and indeed my whole family. Mum was admitted in January 2024 due to my 96-year-old father breaking his leg, unable to care for her anymore. Mum has Alzheimer's. She enjoys living here and participates whenever possible in the many activities on offer, bingo, armchair softball, a musical couple who come in with instruments for the residents to ring, rattle and ding along to a whole host of songs, old and new. The food is nice and appetising and is offered to visitors along with morning coffee, afternoon tea/biscuits. Visitors are welcome at any time without appointment which is a plus and as my father and I visit several times a week my sister every 5 weeks as she comes down from another town each time for a long weekend. Cannot fault in any way, all staff try so hard to accommodate many different requests.

Reply from Angela Hooper, Operations Director at Ganarew House

Thank you so much for your lovely review. It is much appreciated.

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Review from Gary J (Son of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience

I turn up anytime of days and staff are always helpful and cheery.

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Review from F H (Friend of Resident) published on 2 July 2024 Submitted via Postal Card
Overall Experience
My friend has been a resident at Ganarew for the last 2 years. She had been happy and very well cared for. The staff were so friendly with her. When her health began to fail they sat with her and aided when needed.

I can't thank them enough for all their attention.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much. It was a pleasure to care for your friend.

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Review from A G (Daughter of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

My mum went into Ganarew House recently for respite and is now a permanent resident. I couldn't be happier with the service they provide. My mum is very happy and settled which is down to the wonderful staff. Nothing is too much for them. There is a great enrichment programme and the food is wonderful. The rooms are spacious, clean and bright and my mum's room has an en-suite loo as well. It feels like a big family and that makes me very happy.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your kind words. We appreciate it very much and are so pleased that you and your family are so happy.

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Review from E W (Granddaughter of Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

My grandmother came to Ganarew House in April 2024, and since then we have noticed huge improvements in her mood and general outlook. The staff are always very welcoming, friendly, and approachable and nothing is ever too much hassle. Nan seems to enjoy their company and is very receptive to them. Her health and hygiene appear to be well-maintained.

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Review from D D (Daughter of Resident) published on 22 May 2024 Submitted via Website
Overall Experience

My mum has been a resident of Ganarew House since March 2024. She has settled well and appears to be happy. All the staff are professional, lovely and very caring. They really look after my mum well, they engage with her, attend to her needs and are always welcoming and cheerful.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your kind words. I will pass this on to our lovely team

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Review from P W (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

Excellent care provided to our mum throughout her time in Ganarew. All the staff were welcoming, friendly and went to great lengths to care for the residents. Mum's bedroom was cosy and spotlessly clean. Meals were good quality, hot and nicely presented. I would not hesitate to recommend this care home.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your lovely review. I will pass on your review to our team.

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Review from Janice S (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card
Overall Experience

Mum came to Gabarew House for a month for respite care. She settled in so well that she decided to stay. Whenever we visited, the staff appeared to be happy, fully interacting with residents. Always spotlessly clean, and the food - yummy! Can I book my place now, please?

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you for your kind words. It was a privilege to look after your mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (1)

Julie Simons
Julie SimonsJob Title:Registered Manager

Worked from carer up to Registered Manager, I love Ganarew and the team

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