






Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the facility.
The home can house 36 occupants in total and is suitable for many with mobility issues, with good wheelchair access and staff that are trained in increasing the comfort of residents.
Many of the home's rooms have views over the Wye Valley...
Care Provided by Ganarew House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees start at 1300.00 per week
The price(s) shown are provided by the care home. Contact Ganarew House for full pricing details and T&Cs.
Contact Ganarew House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Julie Simons (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (3)
Visiting
- Visitors welcome at any time. No restrictions in place
Parking
- Ample parking
Ganarew House Reviews (101)
Ganarew House has a Review Score of 9.9 (9.883) out of 10, based on 33 reviews in the last 2 years.
Over all time Ganarew House has 101 reviews.
The staff are terrific and more importantly, we trust them. They are doing a terrific job, especially during lockdown.
Thanks for the review I will pass your comments onto the staff.
Ganarew is a lovely home, the staff are very friendly and helpful. They go over and above what is expected of them. My mum has been there for over a year and she has had a stroke and has dementia. With COVID 19 the staff have been brilliant, they let us know how Mum is doing and we have been using Facetime so that puts our mind at ease and also it is lovely for Mum to see us. The management and staff have done a brilliant job with everything that is going on at this time and I am sincerely grateful.
Thank you for your kind words about the care your Mum is receiving at Ganarew House. I will pass them onto the management and staff.
All staff are incredibly friendly and have looked after my mum as if she was their own.
Nothing is too much trouble.
Management are fabulous and very caring too.
My answers to the ratings will tell you how pleased I am with the care and love given to my husband and also to us as his loving family.
Staff very helpful and friendly at all times.
All the staff seem to always be happy and very pleasantly professional in all their duties and tasks, with a great deal of patience with all the residents - making for a pleasant visiting environment, especially bearing in mind the condition of some of the residents. Also, all staff and management always appear to be most helpful.
Staff and management are excellent. The bus days out could be better. Pleased to know that there is a permanent member of staff in the laundry.
We are always greeted and made welcome by the staff. My relative always looks clean and tidy. My relative always eats all the food which she is given, to which I feel is a very good standard. The staff are always very patient with my relative.
Fast forward five years and although Mum cannot walk any more, she is still happy and content, well-fed and not over-medicated. She is interactive with the staff whom she loves and trusts and they love her right back! I have witnessed the interaction between staff and other residents and the obvious affection that exists brings me to tears - it is so obvious that the staff here are all very special people and live for what they do. The manager and deputy manager, in particular, are second to none!
We cannot thank everyone enough for their continued support and kindness for his care and the support they have given us as a family.
Particularly to my mum who spends her days visiting and spending time with dad whilst he is in your care. A huge thank you goes to every single staff member for their exceptional care and kindness.
Thanks for the lovely review for Ganarew House, I will pass you comments to the staff team.
My mother just recently became a resident at Ganarew House, she is very settled and appears happy each time I visit. The staff are very friendly and easy to approach. My mother's wellbeing has increased immensely, she looks well looked after, is always neat and tidy, ahs clean clothes and her nail and hair are kept clean. I can also see that she has put on weight.
My mother is very happy in Ganarew House. She is well cared for, enjoys the food and the staff are very kind and caring. Whenever we visit, there are always plenty of staff on duty.
We are very happy as a family with the care and support that mum in law receives. She is happy and well cared for. All the staff are very friendly and helpful. We would definitely recommend this home to others.
I am very close to my mother-in-law and it gives me peace of mind that she is looked after so well. The staff are so caring and patient and there is a lovely atmosphere when you walk in. Thank you all!
I cannot thank all the staff enough for everything they do for my mother who is living in her own "hell" and "heaven" throughout different times each day.
Thank you so much for looking after our mum.
If mum needs anything they always are prompt to let me know.
I always sing your praises if anyone asks me about the care at Ganarew House.
It's a home from home feel about the house! Thank you, everyone, for all your hard work.
My mother has dementia and has been at this care home since last December. All her needs (including personal needs) are cared for by staff who are extremely good at their job. The staff are very kind and helpful with mum and are also easy to talk to. I know that my mother is being looked after very well and that she has 24-hour attention.
Staff make you feel part of the Ganarew family and have lovely relationships and bonds with the residents.
Mum is extremely happy at Ganarew. The staff are fabulous, friendly and helpful, great food and good activities. She got a lovely room which is kept very clean.
Ganarew is a very friendly and homely care home. The staff are friendly and approachable and have a good interaction with residents. Mum has always seemed relaxed and happy which is a testament to the care she receives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Ganarew House.
Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Worked from carer up to Registered Manager, I love Ganarew and the team
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