






Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the facility.
The home can house 36 occupants in total and is suitable for many with mobility issues, with good wheelchair access and staff that are trained in increasing the comfort of residents.
Many of the home's rooms have views over the Wye Valley...
Care Provided by Ganarew House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees start at 1300.00 per week
The price(s) shown are provided by the care home. Contact Ganarew House for full pricing details and T&Cs.
Contact Ganarew House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Julie Simons (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (3)
Visiting
- Visitors welcome at any time. No restrictions in place
Parking
- Ample parking
Ganarew House Reviews (101)
Ganarew House has a Review Score of 9.9 (9.883) out of 10, based on 33 reviews in the last 2 years.
Over all time Ganarew House has 101 reviews.
My mother has been extremely happy at Ganarew. Any deterioration has been hers, not the homes. She is treated with real kindness and has in the past been able to recognise this. She trusts the staff and recognises their benevolent attitude towards her. Her accommodation is pleasant and she has been fed well.
She has been well cared for in every way and is very happy there.
Ganarew House is a welcoming environment and staff and management are friendly, kind and approachable. There are some improvements that could be made, but overall I feel confident that Mum is safe and well cared for.
Wonderful staff, great atmosphere, always made to feel welcome. Very happy that my gran is here. Such an amazing care home.
Good clean care close to home.
My 89-year-old mother has been at Ganarew House for approximately 5 months. She suffers from Alzheimer's and vascular dementia and mostly speaks Spanish. The staff have been very accommodating and empathetic in spite of the language difficulties. The ambience is jovial, warm and caring.
Have found carers very helpful. The care my mother gets is good and food is excellent. Possibly a bit more entertainment and trips out. Can't fault anything there. Very clean, showers regular. Staff lovely.
As our mum deteriorates we have had to ask questions from the staff, for understanding the dementia process. All have been helpful and kind. Generally, anything that concerns us is responded to quickly and with a professional manner. Mum appears cared for and usually clean. However, despite all her clothes being named we do find her in someone else's trousers!
My experience with Ganarew Care Home has been very good, nice staff who have made a real effort of interacting with my aunt. The only complaint I really have is the amount it costs to keep my aunt in this establishment.
Generally very satisfied with care being given. Only on one occasion when I felt it was necessary to comment on my wife's appearance (hair).
Very impressed when told that visiting was not allowed during a tummy bug episode.
Overall standard, care and support of residents is good and in our presence when visiting, staff are friendly and treat residents with dignity. Bedrooms are clean and tidy albeit a little dated in décor, but always well presented. The premises are always secure and staff always check who we are visiting. Staff contact us immediately with any concerns or falls.
The home was able to accommodate both my elderly parents at short notice and showed considerable understanding of their needs and personalities. Sadly my father was too unwell to enjoy the care he received and he died in hospital. My mother is now a permanent resident and declares that she is "very happy", she had gone from being a rather miserable uncooperative person (she has vascular dementia) to a cheerful and engaged individual. The staff are extremely caring and seem fond of her. I never imagined that she would agree to join in activities and go on outings! She also loves the food, relatively plain but wholesome, well suited to that generation.(however, I dare not tell her the cost! She thinks it's free!).
It is still a hard time for the family but the staff at Ganarew have been so helpful and supportive.
They aren't just here to support our families, they are here to support us all.
My Nan has settled in well and has even made herself some friends which gives myself and my family a bit of 'peace of mind'.
She goes out on the home's mini-bus and really enjoys her outings.
I honestly wouldn't have her anywhere else.
The home, care and staff are outstanding.
Thank you, everyone.
Staff are friendly, know my aunt well and accommodate her preferences on when to get up, go to bed and on diet.
I have worked for social services for the last 32 years and I have worked as a care assistant alongside nursing for physical disabilities and now I work in daycare so I think I am definitely experienced enough to say that I find the staff at Ganarew House to be caring, patient, understanding and totally professional in their daily interaction with my mum. As you can imagine it wasn't easy to leave my mum in the care of others - but when I go home, I know I have left her in their capable hands.
Staff have been very understanding. They quickly got to know who my dad was as a person and not just another client.
Her heath and hygiene have improved greatly, she now has a good diet and is given medication as needed.
Her quality of life is much better since moving to Ganarew.
My mother-in-law has lived at Ganarew for 2 years. In that time she has transformed from her past life of loneliness, isolation, confusion day and night, poor diet, no personal care, paranoia and all the symptoms of dementia, to having a life that has transformed her and is as independent as it can be.
She has constant company, care 24/7, amazing food, a safe environment and entertainment. She is so settled that she believes it's her workplace with the benefit of rooms. We can only thank the owners, managers and all staff for creating this outstanding place to live.
My husband has been a resident in Ganarew House for 3 1/2 years. At all times he is treated with the utmost kindness and care. The staff are exceptional I can't praise them too highly. From the manager to the carers, domestic and often staff members I have never received anything but politeness and great friendliness.
I have ticked reasons down below. Cannot find fault with staff or the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Worked from carer up to Registered Manager, I love Ganarew and the team
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