Search...

Ganarew House

Ganarew, Monmouth, Herefordshire NP25 3SS
Milkwood Care Ltd Logo
Jobs
Ganarew House logo
Ganarew House, Monmouth
Ganarew House, Monmouth
Ganarew House, Monmouth

Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the facility.

The home can house 36 occupants in total and is suitable for many with mobility issues, with good wheelchair access and staff that are trained in increasing the comfort of residents.

Many of the home's rooms have views over the Wye Valley...  

Care Provided by Ganarew House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,500£1,400 - £1,500
Residential Dementia Care£1,400 - £1,500£1,400 - £1,500

Our fees start at 1300.00 per week

Contact Ganarew House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Julie Simons (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors welcome at any time. No restrictions in place

Parking

  • Ample parking

Ganarew House Reviews (101)

Submit a Review
9.9

Ganarew House has a Review Score of 9.9 (9.883) out of 10, based on 33 reviews in the last 2 years. Over all time Ganarew House has 101 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ganarew House
Loading...
Showing 101 reviews matching selected criteria
Review from Heather W (Daughter of Resident) published on 21 December 2023 Submitted via Website
Overall Experience

My mother lives with us, so to put her into respite care is daunting, I thought nobody can care for her like I do. How wrong was I . Mother is welcomed as a member of the family. The manager and the staff team are a family, the interaction between staff and residents is second to none. They work really hard to motivate, often with lots of humour to engage with each other. I know my mother is content whilst staying at Ganerew House. The staff are very quick to spot signs of poor health and act upon it promptly. There are no smells other than cleanliness. The food is excellent and should you time a visit around a meal time, which incidentally are many, you too would be offered food. When the time comes for Mother to become a permanent resident, I will have no doubts or concerns for her well-being, care or happiness.

Reply from Julie Simons, Registered Manager at Ganarew House

Thank you so much for your lovely review. I will pass on your comments to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

My dad has been a resident at Ganarew House for about a month. He is very happy here. The staff are like shining stars radiating light and kindness. He had a fall on his 90th birthday but was treated quickly and efficiently and has received the utmost care and consideration throughout. Thank you! Thank you! Thank you all at Ganarew House.

Reply from Angela Hooper, Operations Manager at Ganarew House

Thank you for your kind words; I will share your review with all the team at Ganarew House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian A (Husband of Resident) published on 14 May 2023 Submitted via Postal Card
Overall Experience

A really friendly care home with great staff. The only downside is it could do with a coat of paint in the corridors and the carpets could do with replacing in the main areas. My wife tells me the food is good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Power of Attorney of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

Placed my aunt here after she had lived at home with care visits to support her as long as she was able to. She's been here eighteen months and says she's looked after very well. The staff are good to her, she always look well cared for and tidy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary W (Daughter of Resident) published on 11 May 2023 Submitted via Website
Overall Experience

My Dad has been at Ganarew House for a year now. He went there after a stroke which further increased the dementia he was already experiencing. His anxiety caused by his memory loss was making it hard to cope with him at home. At Ganarew House the routine, the activities and care suit him very well. He enjoys the food and it certainly smells very good. We are so pleased to have got him a place there. It's good to see all the various themes they have and to enjoy Facebook photos. The staff are professional and caring and I am always made welcome when I go to visit. The care is far beyond what I could offer him and he is thriving there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C O (Daughter of Resident) published on 26 April 2023 Submitted via Postal Card
Overall Experience

We are extremely lucky to have found such a beautiful facility and are always made to feel extremely welcome, the transition has been outstanding.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol A (Daughter of Resident) published on 26 April 2023 Submitted via Postal Card
Overall Experience

My mother is safe, clean, appears happy and well cared for. However, I would benefit from being updated on a fairly regular basis i.e. her daily routine, problems, highlights and medical issues. I feel that I have to be proactive in requesting information regarding my mother's well-being and, in particular, concerns I have. The home has dealt with issues but I would value closer liaison. Thank you to the carers who support and care for her.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer M (Daughter of Resident) published on 24 April 2023 Submitted via Postal Card
Overall Experience

My mother has been at Ganarew House for several years, Mum is of a great age now. An honest account of Mum's time there is difficult. Suffice to say rather a 'roller coaster' which I guess has been very difficult at times. Mum is looked after by the staff incredibly well, they are kind, caring and dare I say in this day and age, loving toward her. Mum loves the food, and eats very well. Her room is spotless. Mum is always very clean and in nice clothes when I go to see her, which is most weeks. The staff and I have, I believe, become friends over the years which is really nice for me. To sum up, I obviously worry about Mum, but really I have no need to.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cherry B (Daughter of Resident) published on 24 April 2023 Submitted via Postal Card
Overall Experience

My mother has been in the care home for ten years. In all that time, all the staff have been friendly and caring. Her room has always been clean and tidy and well-kept. Mum has always enjoyed the food and has never gone hungry or thirsty. All the residents look clean and tidy and in clean clothes every day. There are activities each day which are offered to the residents. The staff contact me as soon as Mum needs further medical attention or to tell me of a change to medication. I am very satisfied with the care which my mum is given.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma L (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card
Overall Experience

The staff are very kind and thoughtful and work extremely hard. The residents all are well cared for. Lovely to see the themes they do and get residents involved. The food always smells amazing. The home gives a warm and friendly environment, the staff are taking great care of my mum.

Reply from Grant Douglas, Operations Director at Ganarew House

Thank you for the lovely review, we will pass this on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deb O (Granddaughter of Resident) published on 4 October 2022 Submitted via Website
Overall Experience

My nan has been a resident at Ganarew House since July 2021. All the staff are wonderful, so patient and caring. It has been a huge weight off all our shoulders knowing Nan has the 24-hour care she needs and is safe and thriving at Ganarew. Even though her working memory is now very poor, the improvement in her physical well-being is evident. I have no hesitation in recommending Ganarew to anyone looking for long-term care for a loved one. I am so glad we were able to secure a room there for Nan.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Deborah S (Daughter of Resident) published on 26 September 2022 Submitted via Postal Card
Overall Experience

My mother is always looked after really well. The staff engage with her, attend to her needs and are always cheerful and welcoming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laurie J (Brother of Resident) published on 21 September 2022 Submitted via Postal Card
Overall Experience
Friendly and purposeful staff, well led by senior members.

Always clean and well kept.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anna B (Daughter of Resident) published on 20 September 2022 Submitted via Website
Overall Experience

My mother-in-law has been in Ganarew for over a year now. All the staff treat Mum like family, and I know she feels at home, loved and safe in their care. She has Alzheimer's and has great difficulty in talking and is unable to ask for what she wants and needs but the staff at Ganarew always give her as much time as she needs. When I go to visit Mum, I feel like part of their family. Also, the food smells gorgeous.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin S (Son of Resident) published on 19 September 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident of Ganarew care home for four and a half years now, and I cannot fault any of the services provided. The staff are very professional and caring. I would thoroughly recommend this care home to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L F (Private Carer of Resident) published on 1 September 2022 Submitted via Website
Overall Experience
Ganarew House, staff and management came to our aid at very short notice. Due to unforeseen circumstances, we were required to find respite care rather suddenly and the manager and her team stepped up with empathy, compassion and professionalism. I could not thank them enough. My lady went in for 4 weeks of respite care, however, settled in so well, that it was decided to extend the respite to permanent care at Ganarew. The staff have been incredibly accommodating and have assisted in making the transition an easy and happy one for all parties. Activities, outings and one-to-one time is always fun and the staff do their utmost to ensure the residents are occupied and content.
As a personal care assistant, I could not recommend Ganarew more. Their residents are not just residents, they become family and are treated with the utmost respect.

Emergencies/concerns are handled swiftly and with minimal intrusion to others in the home. A big thank you to each staff member for their support.

Reply from Grant Douglas, Operations Director at Ganarew House

Thank you for your lovely review, we will pass this on to our team at Ganarew.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from April C (Daughter of Resident) published on 22 August 2022 Submitted via Website
Overall Experience

Ganarew House is such a lovely place for my very elderly parents to stay. The entire team go out of their way to make them feel loved and cared for. They are always so friendly when we go to visit and the environment is light, airy and inviting. I am very confident that I have chosen the best place for my parents to stay now that they need a bit more help than I could manage. Thank you to the whole team.

Reply from Grant Douglas, Operations Director at Ganarew House

Thank you for your review, which we will pass on to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Nicholas C (Son of Resident) published on 2 July 2020 Submitted via Website
Overall Experience

Ganarew is a fantastic care home and has done a great job of looking after my father. Due to unforeseen circumstances he had to move in during lockdown and Ganarew House, the manager and her team could not have been more supportive, kind and caring to make this happen as smoothly and calmly as possible. I would wholeheartedly recommend Ganarew House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana G (Daughter of Resident) published on 15 June 2020 Submitted via Website
Overall Experience

This is a very happy caring home. The manager and her staff go far and beyond their duty to make sure the residents are cared for with dignity, are happy, safe and the food is amazing. My mum as settled in well, her room is always very clean and her clothes washed regularly and looked after. I could not have asked for a better choice of care home for my mum.

Reply from Grant Douglas, Operations Director at Ganarew House

Thank you for your kind words regarding the care at Ganarew, we will pass these onto the staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise B (Daughter-in-law of Resident) published on 11 June 2020 Submitted via Website
Overall Experience

Mum-in-law receives excellent, loving care. The food is first class. My daughter and grandchildren have been invited to lunch when they have visited. Mum-in-law celebrated her 100th birthday recently and the caterer laid on an excellent afternoon tea so that her family could celebrate with her in one of the reception rooms. She thoroughly enjoyed seeing her children, grandchildren and great-grandchildren. The management also arranged for a local reporter to call to interview her and take her photo. We are very grateful to all the staff for their hard work at all times and especially during the current pandemic.

Reply from Grant Douglas, Operations Director at Ganarew House

Thank you for the lovely review, this will be passed onto the staff team at Ganarew.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ganarew House.

Upcoming Events

There are no upcoming events for Ganarew House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ganarew House.

Accreditations

There are no accreditations posted yet for Ganarew House.

Meet the Team (1)

Julie Simons
Julie SimonsJob Title:Registered Manager

Worked from carer up to Registered Manager, I love Ganarew and the team

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ganarew House to verify any information. View our terms and conditions. Ganarew House has an Enhanced Service -more info.