Ganarew House

My mum has been a resident of Ganarew House since March 2024. She has settled well and appears to be happy. All the staff are professional, lovely and very caring. They really look after my mum well, they engage with her, attend to her needs and are always welcoming and cheerful.

Excellent care provided to our mum throughout her time in Ganarew. All the staff were welcoming, friendly and went to great lengths to care for the residents. Mum's bedroom was cosy and spotlessly clean. Meals were good quality, hot and nicely presented. I would not hesitate to recommend this care home.

Mum came to Gabarew House for a month for respite care. She settled in so well that she decided to stay. Whenever we visited, the staff appeared to be happy, fully interacting with residents. Always spotlessly clean, and the food - yummy! Can I book my place now, please?

My mother lives with us, so to put her into respite care is daunting, I thought nobody can care for her like I do. How wrong was I . Mother is welcomed as a member of the family. The manager and the staff team are a family, the interaction between staff and residents is second to none. They work really hard to motivate, often with lots of humour to engage with each other. I know my mother is content whilst staying at Ganerew House. The staff are very quick to spot signs of poor health and act upon it promptly. There are no smells other than cleanliness. The food is excellent and should you time a visit around a meal time, which incidentally are many, you too would be offered food. When the time comes for Mother to become a permanent resident, I will have no doubts or concerns for her well-being, care or happiness.

My dad has been a resident at Ganarew House for about a month. He is very happy here. The staff are like shining stars radiating light and kindness. He had a fall on his 90th birthday but was treated quickly and efficiently and has received the utmost care and consideration throughout. Thank you! Thank you! Thank you all at Ganarew House.

A really friendly care home with great staff. The only downside is it could do with a coat of paint in the corridors and the carpets could do with replacing in the main areas. My wife tells me the food is good.

Placed my aunt here after she had lived at home with care visits to support her as long as she was able to. She's been here eighteen months and says she's looked after very well. The staff are good to her, she always look well cared for and tidy.

We are extremely lucky to have found such a beautiful facility and are always made to feel extremely welcome, the transition has been outstanding.

My mother is safe, clean, appears happy and well cared for. However, I would benefit from being updated on a fairly regular basis i.e. her daily routine, problems, highlights and medical issues. I feel that I have to be proactive in requesting information regarding my mother's well-being and, in particular, concerns I have. The home has dealt with issues but I would value closer liaison. Thank you to the carers who support and care for her.

My mother has been at Ganarew House for several years, Mum is of a great age now. An honest account of Mum's time there is difficult. Suffice to say rather a 'roller coaster' which I guess has been very difficult at times. Mum is looked after by the staff incredibly well, they are kind, caring and dare I say in this day and age, loving toward her. Mum loves the food, and eats very well. Her room is spotless. Mum is always very clean and in nice clothes when I go to see her, which is most weeks. The staff and I have, I believe, become friends over the years which is really nice for me. To sum up, I obviously worry about Mum, but really I have no need to.

My mother has been in the care home for ten years. In all that time, all the staff have been friendly and caring. Her room has always been clean and tidy and well-kept. Mum has always enjoyed the food and has never gone hungry or thirsty. All the residents look clean and tidy and in clean clothes every day. There are activities each day which are offered to the residents. The staff contact me as soon as Mum needs further medical attention or to tell me of a change to medication. I am very satisfied with the care which my mum is given.

The staff are very kind and thoughtful and work extremely hard. The residents all are well cared for. Lovely to see the themes they do and get residents involved. The food always smells amazing. The home gives a warm and friendly environment, the staff are taking great care of my mum.

My nan has been a resident at Ganarew House since July 2021. All the staff are wonderful, so patient and caring. It has been a huge weight off all our shoulders knowing Nan has the 24-hour care she needs and is safe and thriving at Ganarew. Even though her working memory is now very poor, the improvement in her physical well-being is evident. I have no hesitation in recommending Ganarew to anyone looking for long-term care for a loved one. I am so glad we were able to secure a room there for Nan.

My mother is always looked after really well. The staff engage with her, attend to her needs and are always cheerful and welcoming.

Always clean and well kept.

My mother-in-law has been in Ganarew for over a year now. All the staff treat Mum like family, and I know she feels at home, loved and safe in their care. She has Alzheimer's and has great difficulty in talking and is unable to ask for what she wants and needs but the staff at Ganarew always give her as much time as she needs. When I go to visit Mum, I feel like part of their family. Also, the food smells gorgeous.

My mother has been a resident of Ganarew care home for four and a half years now, and I cannot fault any of the services provided. The staff are very professional and caring. I would thoroughly recommend this care home to anyone.

Emergencies/concerns are handled swiftly and with minimal intrusion to others in the home. A big thank you to each staff member for their support.

Ganarew House is such a lovely place for my very elderly parents to stay. The entire team go out of their way to make them feel loved and cared for. They are always so friendly when we go to visit and the environment is light, airy and inviting. I am very confident that I have chosen the best place for my parents to stay now that they need a bit more help than I could manage. Thank you to the whole team.

Ganarew is a fantastic care home and has done a great job of looking after my father. Due to unforeseen circumstances he had to move in during lockdown and Ganarew House, the manager and her team could not have been more supportive, kind and caring to make this happen as smoothly and calmly as possible. I would wholeheartedly recommend Ganarew House.