From the moment we first visited The Wharf Care Home, we knew it was something special.Martin F(Son of Resident/Service User)
the pressure of looking after mom 24/7 has been lifted so we can just enjoy the time we haveC H(Daughter of Resident/Service User)
They show huge amounts of empathy and compassion for the ResidentsG G(Relative of Resident/Service User)
From the moment we first visited The Wharf Care Home, we knew it was something special.Martin F(Son of Resident/Service User)
the pressure of looking after mom 24/7 has been lifted so we can just enjoy the time we haveC H(Daughter of Resident/Service User)
They show huge amounts of empathy and compassion for the ResidentsG G(Relative of Resident/Service User)
The Wharf Care Centre is a luxury care home designed to the highest specification located in Stourport-On-Severn, in the heart of Worcestershire.
The home prides itself on providing a high standard of quality care to people requiring nursing, residential, dementia, respite and daycare for all ages.
The outstanding shared facilities include a cinema room, recreational spaces, dining areas and for those who like to be pampered a hair and nail salon.
The home...
The Wharf Care Centre is a luxury care home designed to the highest specification located in Stourport-On-Severn, in the heart of Worcestershire.
The home prides itself on providing a high standard of quality care to people requiring nursing, residential, dementia, respite and daycare for all ages.
The outstanding shared facilities include a cinema room, recreational spaces, dining areas and for those who like to be pampered a hair and nail salon.
The home is dedicated to offering an active and stimulating lifestyle for people with all types of care needs.
A daily activities programme incorporates music, baking, crafts, games and exercise classes and encourages all residents to maximise their full potential by participating as much as possible.
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact The Wharf Care Home for full pricing details and T&Cs.
Contact The Wharf Care Home to confirm what's included and get a personalised quote:
The Wharf Care Home has a Review Score of 9.7 (9.657) out of 10, based on 17 reviews in the last 2 years.
Over all time The Wharf Care Home has 53 reviews.
My aunt enjoyed five years immersed in the excellent Wharf environment and facilities. She was cared for by a team of caring, professional people and was truly able to live a life 'home from home'. Thank you!
My aunt enjoyed five years immersed in the excellent Wharf environment and facilities. She was cared for by a team of caring, professional people and was truly able to live a life 'home from home'. Thank you!
My uncle was 91 years old when he was admitted into The Wharf Care Home in Stourport in April 2020. He was suffering with dementia and had restricted mobility. His stay, until he recently passed away, was 46 months as good as it could be. If I could score The Wharf more than 10/10 I certainly would...
My uncle was 91 years old when he was admitted into The Wharf Care Home in Stourport in April 2020. He was suffering with dementia and had restricted mobility. His stay, until he recently passed away, was 46 months as good as it could be. If I could score The Wharf more than 10/10 I certainly would as the quality of care provided was exceptional.
Great service throughout. All the staff very friendly and caring. Some of the meals a bit adventurous for my 88-year-old mother, but very willing to find something else for her to eat. The building is set up very nicely, very impressed.
Great service throughout. All the staff very friendly and caring. Some of the meals a bit adventurous for my 88-year-old mother, but very willing to find something else for her to eat. The building is set up very nicely, very impressed.
Although my mother was only at The Warf for four weeks. The staff were absolutely marvelous. Everyone couldn't do enough for us and the family. Everything they said they would do they did even down to the maintenance team to put pictures on the wall. You would not find a better place for a member...
Although my mother was only at The Warf for four weeks. The staff were absolutely marvelous. Everyone couldn't do enough for us and the family. Everything they said they would do they did even down to the maintenance team to put pictures on the wall. You would not find a better place for a member of your family to reside there.
Thank you so much for the hard work.
Thank you so much for the hard work.
My mother spent nearly two weeks at The Wharf, including Xmas, which at 90 years of age was her first ever experience of staying in a care facility. Whilst being very reluctant her first encounter with the staff very soon changed this and she settled in quickly due to the happy atmosphere that...
Her medication requirements were diligently administered and all her daily needs, notably the food and drink, were all of an excellent standard. Xmas was an enjoyment shared with everyone and not a lonely time in front of the T.V with failing eyesight. Whilst she was happy to leave and return to her own home, it is an experience that she shares with her carers that she has at home each day and now demands the same high levels she experienced at The Wharf. I suspect they are looking forward to her next stay so they get a break! Thank you to all keep up the good work.
Mom has been at The Wharf for four weeks now. She seems settled and comfortable. The staff are all really friendly and helpful. Mom is in a wheelchair but still enjoys being in the garden in the afternoon, especially if there are ice cream treats or banana milkshakes on offer! There is always...
Mom has been at The Wharf for four weeks now. She seems settled and comfortable. The staff are all really friendly and helpful. Mom is in a wheelchair but still enjoys being in the garden in the afternoon, especially if there are ice cream treats or banana milkshakes on offer! There is always plenty of activities and entertainment. If you are able to eat normally the food looks very good with cakes and desserts etc, unfortunately, Mom is on purée food so can’t enjoy the normal menu.
The care staff are amazing. The stay has been better than expected. Visitors are welcome at any time. The entertainment is excellent. Food let down.
The care staff are amazing. The stay has been better than expected. Visitors are welcome at any time. The entertainment is excellent. Food let down.
Very pleasant and helpful staff. Beautifully kept home and rooms. Very good choice of meals, snacks and drinks. Two staff members, in particular, are very pleasant and polite, both should get employee of the month.
Very pleasant and helpful staff. Beautifully kept home and rooms. Very good choice of meals, snacks and drinks. Two staff members, in particular, are very pleasant and polite, both should get employee of the month.
The care received was second to none. Brilliant service and you can tell that everyone truly cares for the residents. Everything was perfect.
The care received was second to none. Brilliant service and you can tell that everyone truly cares for the residents. Everything was perfect.
These comments are made partly in comparison to another care home where another family member, brother, was a resident. I have been pleasantly impressed by the care and support given to my wife following a major stroke. The carers, of all ages, are flexible in their work with someone who doesn't...
These comments are made partly in comparison to another care home where another family member, brother, was a resident. I have been pleasantly impressed by the care and support given to my wife following a major stroke. The carers, of all ages, are flexible in their work with someone who doesn't want to be there and who suffers from mood swings. I can't imagine that she could be anywhere better in her mental condition.
The Wharf Care Home takes fantastic care of my father. They continually strive to provide great care and make improvements wherever they see the need. They all now feel like part of our extended family.
The Wharf Care Home takes fantastic care of my father. They continually strive to provide great care and make improvements wherever they see the need. They all now feel like part of our extended family.
Thank you so much for such lovely feedback, we are so lucky to have you all as part of our Wharf family. We are loving getting to know you all more and it's an absolute joy whenever you come in to see us. Thank you for being such a lovely, warm, kind and caring family.
My father has been a resident since October 2021 and has settled in very well. The care he receives is excellent and he cannot praise the staff too highly. During this very difficult period of continuing lockdowns, all the staff have gone above and beyond to maintain some normality. The...
My father has been a resident since October 2021 and has settled in very well. The care he receives is excellent and he cannot praise the staff too highly. During this very difficult period of continuing lockdowns, all the staff have gone above and beyond to maintain some normality. The housekeeping staff have been especially attentive and caring and the community liaison coordinator has been wonderful in maintaining communication with us during the lockdowns. Thanks must go to all the staff in such challenging circumstances.
Thank you so much for such lovely feedback that our team here will be so thrilled to hear. Your kind words of support are invaluable for our team's recognition of the tremendous, hard work they put in. Thank you again for taking the time to share your review, we are very fortunate to be able to have such a lovely family as part of our home.
As I live over 200 miles away from the Wharf, my review is based on telephone contact as my last visit was last May. Whenever I contact the Wharf, my call is dealt with efficiently by both the switchboard staff and carers. My brother has been living at the Wharf for two years and is happy and well...
As I live over 200 miles away from the Wharf, my review is based on telephone contact as my last visit was last May. Whenever I contact the Wharf, my call is dealt with efficiently by both the switchboard staff and carers. My brother has been living at the Wharf for two years and is happy and well cared for. I know there are a number of activities available but at nearly 88, my brother prefers the quiet life and the staff respect this. However, they do endeavour to maintain his independence, where possible. Being so far away, it gives me peace of mind knowing he is well cared for.
The team here at The Wharf are so delighted to receive this feedback and most importantly that as a family living so far away you have that peace of mind. We are very conscious of enabling communication and the importance of this for both yourselves and your brother. Thank you so much for sharing these lovely words, which will be shared with all at Team Wharf.
Our mum has spent 9 months at the Wharf. She has been loved and cared for by the wonderful staff throughout that time. This last week she had a serious relapse and died today. The staff have been wonderful, caring, thoughtful and treated us like family. We have been hugged and cried with. We are so...
Our mum has spent 9 months at the Wharf. She has been loved and cared for by the wonderful staff throughout that time. This last week she had a serious relapse and died today. The staff have been wonderful, caring, thoughtful and treated us like family. We have been hugged and cried with. We are so thankful to all the staff for their love and dedication to Mum and to us.
Thank you so much for such kind and lovely feedback during an incredibly upsetting and difficult time for you all. Your mum was part of our Wharf family, as are the families and loved ones that we are fortunate to get to know over time. The very best we can hope for is that you at least felt the...
Thank you so much for such kind and lovely feedback during an incredibly upsetting and difficult time for you all. Your mum was part of our Wharf family, as are the families and loved ones that we are fortunate to get to know over time. The very best we can hope for is that you at least felt the compassion, empathy and warmth from our team during those difficult days we shared. We are thankful for our opportunity to have had the absolute pleasure of sharing our days with your mum and you as a family. We are all sending the warmest of wishes and hopes of peace in time to come.
The Wharf is a wonderful care home. The staff are exceptionally friendly and helpful and have made Mum feel very much at home since she moved in last June. She has settled very well, the facilities are of a very high standard and are kept spotlessly clean. The staff went out of their way to get Mum...
The Wharf is a wonderful care home. The staff are exceptionally friendly and helpful and have made Mum feel very much at home since she moved in last June. She has settled very well, the facilities are of a very high standard and are kept spotlessly clean. The staff went out of their way to get Mum dressed up and bring her along to her granddaughter's wedding nearby so she could enjoy the family festivities. They also organised a 90th birthday celebration for her so she could have a tea party with her son and daughter on her special day. The support given for these special occasions is impressive and provides a massive boost to residents, especially during these recent, difficult times.
The staff at The Wharf could not do more for the residents and their families, they care and take pride in their work and take time to build a caring relationship and make you feel welcome. In our experience their communication with the family is superb and the care and attention they show...
The staff at The Wharf could not do more for the residents and their families, they care and take pride in their work and take time to build a caring relationship and make you feel welcome. In our experience their communication with the family is superb and the care and attention they show residents is amazing. The home itself is spotless and has lots of space and lovely lounges. The home put on activities for the residents which are really interactive and the Chef does make a difference in making sure all the residents are happy with the food, which is lovely to see. I could not speak more highly of this amazing care home, all the staff be that management, admin, care workers, chef etc, all are amazing! Thank you!
Thank you so much for your lovely feedback which we will be sure to share with the wider team, particularly housekeeping, activities/wellbeing and Chef who will be thrilled to read this as well as our care, management and administration teams. Thank you! feedback like this really means a lot to the team.
Very happy with the management. They keep me informed of my husband's health issues. I feel comfortable calling each day to hear of his state of health.
Very happy with the management. They keep me informed of my husband's health issues. I feel comfortable calling each day to hear of his state of health.
Thank you very much for your review of our home and fantastic to see that you feel there have been some advances in certain areas you felt weren't where they needed to be. We have every confidence that our home continues to enhance the service it provides and we are very excited for The Wharf's future.
On the admission day, I received a...
We were so pleased and impressed with The Wharf that we have already secured a room for in a few weeks time.
What a pleasure to receive such lovely feedback about our home; thank you so much. The team at The Wharf really believe that communication is essential through what can be such an emotional time for all. It is so important that our families are well informed from the very first moment they make...
What a pleasure to receive such lovely feedback about our home; thank you so much. The team at The Wharf really believe that communication is essential through what can be such an emotional time for all. It is so important that our families are well informed from the very first moment they make contact with us, and that communication is two way to provide the very best experience. We are very much looking forward to welcoming your father-in-law back into our home for his next holiday!.
Making the decision to put a loved one into a care home, for most, is a very difficult event. From the moment that I first contacted this home, the interaction was comprehensive, sensitive and understanding. During these dreadful Covid times it was particularly difficult for me. Not being able to...
I can't wait for the government to be in a position to relax the visiting rules even further. I am confident I am not going to be disappointed by what I encounter behind the Covid closed doors.
Thank you so much for taking the time to share such wonderful feedback regarding our home and the team here at The Wharf. It is so important to us that not only our residents, but their loved ones feel supported, and they are always met with compassion, empathy and respect. This lovely feedback will be shared with the wider team who will be thrilled. Thank you so much!
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Hannah was promoted internally to Home Manager at The Wharf Care Home, having previously been the Deputy here.
She has a wide variety of experience...
Hannah was promoted internally to Home Manager at The Wharf Care Home, having previously been the Deputy here.
She has a wide variety of experience in nursing, including Medical HDU and Urology departments in a hospital and a Domicillary Nurse Manager.
She enjoys spending time with her husband and 2 adult children and being creative with skills in knitting and crochet, and loves to spend time gardening.
Emma has joined the team at The Wharf as the Deputy Manager and brings a significant amount of experience and skill to support the clinical team....
Emma has joined the team at The Wharf as the Deputy Manager and brings a significant amount of experience and skill to support the clinical team.
She has been a registered nurse for over 30 years, and has spent most of her working life in community care homes looking after adults with learning disabilities and complex health needs. She is passionate about excellence in end-of-life care and has a Professional Practice in Palliative Care Diploma.
In her spare time, Emma loves walking and can often be seen in Stourport or in the Malvern Hills. She is also a pianist, but says she is very rusty, so can't be listed as one of the home entertainers.
Debs has been the Business Administrator at The Wharf since April 2022. She has an abundance of experience working within the private and public...
Debs has been the Business Administrator at The Wharf since April 2022. She has an abundance of experience working within the private and public sectors, such as the NHS.
In 2015 Debs made the transition into working within the health and social care sector holding various roles as a Business Administrator, HR and recruitment specialist.
During her spare time holidaying, relaxing with friends and family is always high on the agenda for this social butterfly. A keen tennis player and equestrienne, a lady that's full of sophistication but is so much fun has been welcomed with open arms to our team.
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