Thorpe Wood Care Home

We cannot recommend the family at Thorpe Wood highly enough. Thank you for being part of our lives.

My mother entered this home with a view to long-term dementia care. Sadly, an illness meant she quickly deteriorated and we lost her relatively quickly. The care given to her at all stages was absolutely exemplary. She was treated with respect and dignity and every single member of the team spent time getting to know her and us, as her family. Nothing was too much trouble and the kindness shown was extraordinary. I would recommend this care home to anyone.

We would like to thank everybody who looked after our Aunt.

My mother-in-law was a resident at Thorpe Wood for almost 3 years. The staff are so kind and made her feel really at home. Prior to the pandemic, we could visit whenever we liked and stay as long as we wanted to. We were made to feel very welcome and always kept informed of any changes to Mum’s condition. The facilities are like a 5* hotel and immaculately clean. The standard of food and entertainment is very good. Mum passed away with dignity at Thorpe Wood in January 2022.

Thorpe Wood Care Home cared for my husband for 2 and a half years before his death in May 2022. He had Parkinson's Disease but was then diagnosed with DLB (Dementia with Lewy Bodies). After I was no longer able to care for him at home, the staff and management at Thorpe Wood did an excellent job of both caring for him and physically supporting him as his condition progressed and he was increasingly unable to do anything for himself. The day-to-day management of his condition was made possible by a dedicated and experienced staff and by an excellent management team who had the added job of keeping residents safe during Covid.

When my sister arrived in Thorpe Wood she had been neglecting herself but after a few weeks she had put weight on as the staff gave her extra food, she even enjoyed a sandwich during the night. My sister was in the home for two years and the staff showed her care and love. When my sister became palliative care and after a priest visited and told the staff she liked to say her prayers, the receptionist typed the Lord’s Prayer out and laminated it so it could be by her bedside and when I used to ring up. I was told by the nurse that they said the prayer with her. I know that would have been a great comfort to my sister. During the pandemic, the home did their utmost to allow us to see our relative. My friend arrived in the care home after been discharged from hospital. My friend was also in this care home for two years before passing away. Many times she told me she was happy and liked living there. She was a happy and friendly person but unfortunately towards the end she became difficult but the staff still showed her love, care and dignity. The staff always communicated with me keeping me update to date with her care which was important during Covid.

Throughout my mother's time at Thorpe Wood; the care that she was given was superb. Sadly she passed away last week after many months of declining health but in this difficult time everyone at Thorpe Wood. Always did their utmost to look after her, and they showed great warmth and compassion. The home is a bright, cheerful, well designed and spotless place, and all the staff are so friendly. Any visitor can see how well they engage with the residents. The communications from the home were exemplary, and the staff have coped magnificently with the terrible crisis that Covid-19 has presented. My sister and I will miss visiting Thorpe Wood. I cannot speak too highly of the home; it is a lovely place.

I can't praise this care home enough for all the care and kindness given to my mother in the last 4 months of her life. The building, facilities, food, accommodation is all first class. The staff whether it be the carers, admin, kitchen or cleaning staff all were so friendly, helpful and treated my mother with the utmost dignity. Yes, the fees would appear high but when you see what is provided you can appreciate they are value for money and certainly lower than some care homes.

Staff are calm, kind and courteous. This was an excellent choice. Could I receive the newsletter and any important dates on email, please?

I was very happy with the staff.

I would recommend Thorpe Wood to anyone, it is an exceptional care home.

My experiences of the care provided span over an eight months period from March 2019 to date. Over this time, I have seen a small turnover of staff, those carers who don't make the grade, don't last long at Thorpe Wood. The standards required here are very high, as they should be in any care home. I have got to know many of the staff and I am always thankful that they provide the best possible care. My lovely mother-in-law is as happy as she ever will be, now that she can no longer stay in her own home.

My experience with Thorpe Wood was absolutely amazing! I cannot find fault with anything at all. The manager, secretary, carers, chef and activities lady were all really, really lovely! They supported my mum and me during my mum's transition from being at home to being in a home! It's just sad that my mum's care needs have altered and now requires nursing care so she has now been moved.

We have complete confidence in their ability in looking after Dad.

I am really impressed by the care my husband is receiving in Thorpe Wood. The building is extremely well designed with a very well tended and interesting garden which all the residents seem to enjoy. The carers themselves are extraordinarily kind, thoughtful and always on hand to give help. The meals are varied and interesting with a choice of dining area. All in all, I cannot find anything to criticise.

I am impressed by the care my sister is receiving, the staff are very friendly and caring both to the residents and their families. My sister loves the beautifully designed garden especially all the animals. Although the home is newly built it has a lovely homely feeling.

We are so glad to have moved our mother to Thorpe Wood care home. It offers the sort of welcome and comfort you would expect in a five star 'all inclusive' hotel. Every aspect of care has been carefully addressed and I honestly cannot find anything to fault. I am an experienced nurse with a considerable number of jobs looking after the needs and integrity of elderly people. It is such a happy team with experienced activity co-ordinators and a lovely atmosphere and beautiful south facing garden.

I cannot fault the care given to my father by all the staff at Thorpe Wood.