Care Provided by Townsend Hub
Type of Service
- Residential Home
- For a maximum of 35 Service Users
Primary Care Categories
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
Funding & Fees
Contact Townsend Hub to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Liverpool City Council
- Local Authority Owned
Person in charge
- Terence Melia (Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Room Information
- Single Rooms (35)
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Townsend Hub Reviews (1)
8.1
Townsend Hub has a Review Score of 8.1 (8.143) out of 10, based on 1 reviews in the last 2 years.
Over all time Townsend Hub has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Townsend Hub
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Review from P C (Resident / Service User) published on 12 June 2026 Submitted via Website•
Overall Experience
I am a resident service user in townsend hub, staff and physio and kitchen staff and activities, have a helped me in my new diagnosis of ms. In December 2025, I was diagnosed with having ms, I was unable to move my limbs. I came to townsend hub after hospital, being resident I have learnt to walk and use my arms. Staff are all heros, in here, is a wonderful friendly atmosphere with staff and residents. I have never met anybody as kind and my mental health his the best it has ever been, with newly diagnosis with ms, I see life and the world with a different positive view. I have my life heading mentally and physically that it have ever been in my life. I can not find words to express how fantastic life has become, my wellbeing is wonderful thanks to Towns End hub, activites helps me socialize and meet new people now we are friends. Townsend Hub have saved my life and is in a clear positive direction, the best it has ever been, I have learnt that help is there for everybody and myself
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 November 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Townsend Hub.
Upcoming Events
There are no upcoming events for Townsend Hub.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Townsend Hub.
Accreditations
There are no accreditations posted yet for Townsend Hub.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Townsend Hub
What types of Care is Townsend Hub registered for?
Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Townsend Hub have?
There are 35 Single Rooms.
How far is Townsend Hub to the centre of Liverpool?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Townsend Hub to verify any information. View our terms and conditions. Townsend Hub has a Basic Service -more info.