Trymview Hall

Mum has been in Trymview for a few months now, and our father is now also a resident. We were very pleased with Mum's care, especially during a difficult time with Covid, and we didn't hesitate to place Dad at the same home when a space became available. The staff are very friendly, and nothing is too much trouble. Booking visits is very simple, and I haven't been disappointed once when booking a day and time that suits me. Having experienced a different home (that my father was in), I can honestly say that Trymview is run more professionally, and I would thoroughly recommend it. The weekly updates telling relatives what activities are on offer is a lovely touch.

My mother-in-law was in the care of the staff at Trymview Hall for 10-months after suffering multiple strokes. The care she received during that time was exceptional, especially as she suffered hallucinations at the beginning of her stay and was in the advanced stages of Vascular Dementia. She could only eat pureed food in the beginning. This was presented in an appetising way. When staff became aware of certain food she liked, they would provide these. Staff always kept us informed about her well-being. We also had Zoom meetings with her during the lockdown. When staff knew she liked painting, they ensured she had access to such materials. Staff also helped her to walk a few steps regularly. They pampered her, spent time talking and listening to her. She even called one member of staff 'her daughter'. When she died, staff who had cared for her came in early before their shift to spend time with her and us, to say their goodbyes. I could write more, but what's important was that she was treated with dignity, it was a home from home. The best decision we made was putting her into Trymview.

2) Over the Covid period, the central communication letters are well received. Open, frank and informative. Well done during such challenging times.

My dad has made really good physical progress due to the care and support at Trymview Hall.

Very happy with the accommodation and the care Mum is getting. Helpful and very friendly and Mum seems to be happy.

I am discussing different options with the manager of the care home in order to improve access.

The process for admitting my mother to Trymview Hall was very easy and professionally handled by the staff at all times. My mother settled in very quickly, and although I personally have not been able to visit her, my brothers have and advised me that all is well, she is well cared for and fairly happy. Every interaction with the staff has been positive, and the facilities appear to be very good, especially the availability of video calling, such a bonus when the resident has dementia. The small number of residents ensures individual care, and they truly take their responsibilities seriously even providing birthday celebrations when required. I would have no qualms whatsoever in recommending Trymview Hall to potential residents.

Prior to mum’s admission, she was visited by 2 members of staff to ascertain both her needs and preferences. Mum and I were very reassured and the subsequent move was a seamless and happy one. Lockdown followed a couple of days later and I was concerned that mum might feel a bit lonely as she didn’t know anyone. Far from it! She is most content. She is enjoying excellent food and as a result, is now maintaining a healthy body weight. The staff are both efficient and kind: nothing is too much trouble. The accommodation is first class and mum is enjoying a variety of new activities even though some have been stopped due to the virus. As a family, we are very happy to be a part of Trymview Hall and are kept informed of any developments. I would highly recommend it.

A very pleasant and restful place, created for the more senior of our citizens. Staff are all very welcoming, warm and helpful. I'm sure my mother will enjoy her time here. Thank you for the care you provide.

In looking for a Care Home for my friend with fairly demanding physical needs, I only visited one - Trymview Hall. I was present at the opening of this lovely place before that and was not disappointed. I can only write positive things about it and would give a special mention to the staff member whom I met first, who is just right in her job. Her welcoming and reassuring manner are exactly what are needed when people are facing a huge life-changing decision for themselves or their loved ones. The care goes beyond the residents to families and friends, which is especially important when people are at their most vulnerable and in need of reassurance. I always recommend Trymview to those I meet and shall continue to do so. I may never need residential care myself, but should I be in the position of having to look for it, I would have Trymview at the top of my list.

My mother moved into Trymview Hall at the end of January 2020. Firstly, I was impressed by the advice and assistance given by staff before the move. My family and I have been overwhelmed by the outstanding care my mother has received by all the Trymview staff. Her health has improved above expectations and she is happy, settled and well cared for.

I really appreciate the friendly high standard of care that she is receiving.

Very nice. All the staff are helpful and nothing is too much trouble. A great relief that we know that Dad is in such good care.

From the first, initial inquiry to the settling in, our friend had a very good experience. The admin staff were friendly and professional in showing us around and took time to listen and assess our friend's needs prior to her arrival, when she was greeted with warmth and genuine interest. Introducing the 'therapy cat' was a great hit and instantly made our friend happy.

We received a very warm and friendly greeting from all the staff when we brought our friend yesterday. She suffers from dementia and all the staff were highly trained to deal with her needs.

My mother moved to Trymview Hall in the opening week and the care and support have been excellent. The carers have provided reassurance and patience for my mother who is living with dementia. All the staff are very attentive, from the activities lady who makes Mum feel at ease and included, to the chef that comes to talk to the residents at mealtimes to the cleaning staff that always greet you with a smile. The other residents have also been very friendly and it is great for Mum to have company and conversations with others in the same boat. Hopefully, as the weather improves it would be good to see some trips out, which I understand are being planned. I feel Mum is in safe hands, and I know I can pop in anytime to visit, which has been great.

My husband has only been in Trymview for two weeks. We are very impressed with the home and with his care. The staff are all very kind and efficient.

Trymview Hall provides the care and support that my mother needs. The staff are attentive and helpful and the facilities are very good.

My sister has been very warmly welcomed and as a family, we hope she will settle and make it her home.

This is a brand new home with superb facilities. My mum has only been there for a short while, but the care and attention that she is receiving is extremely good. Her level of dementia means that she does need some extra care and attention and this has been professionally and consistently provided for her, from our initial visit to the care in helping her to settle. All the staff are very kind and caring in supporting the residents and their families.