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Ty Cariad Dementia Care Centre

North Wales Business Park, Cae Eithin, Abergele, Conwy LL22 8LJ
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Ty Cariad Dementia Care Centre, Abergele
Ty Cariad Dementia Care Centre, Abergele
Ty Cariad Dementia Care Centre, Abergele

Ty Cariad Dementia Care Home is located in Abergele. It is a modern-built home comprised of 48 bedrooms with the best care standards for the elderly to reside in a dementia friendly environment.

Ty Cariad comprises four households, each catering to the special needs of people living with dementia. Every household focuses on the particular needs of individuals at a specific stage of the dementia journey. A person who is...  

Care Provided by Ty Cariad Dementia Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,500From £1,500
Nursing CareFrom £1,600From £1,500
Nursing Dementia CareFrom £1,700From £1,500

Contact Ty Cariad Dementia Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Debbie Arthur (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (50)

Ty Cariad Dementia Care Centre Reviews (35)

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10

Ty Cariad Dementia Care Centre has a Review Score of 10 (9.957) out of 10, based on 26 reviews in the last 2 years. Over all time Ty Cariad Dementia Care Centre has 35 reviews.

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Showing 35 reviews matching selected criteria
Review from K B (Wife of Resident) published on 26 September 2025 Submitted via Postal Card
Overall Experience
The staff are to be comended for their hard work & care.

It was a lovely day, memories with our partners.

Reply from Rahi Joshi, Marketing Associate at Ty Cariad Dementia Care Centre

Thank you for your kind feedback. We strive to maintain high-quality care at all times.

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Review from Anne R (Sister of Resident) published on 10 July 2025 Submitted via Website
Overall Experience

I cannot praise Ty Cariad Woodlands staff highly enough. Having not been able to visit my brother for some time I was so delighted to see him looking so comfortable and content. The carers are so welcoming and friendly, and very caring towards their residents. My sincere thanks to all

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Review from Louise D (Great-granddaughter of Resident) published on 26 May 2025 Submitted via Postal Card
Overall Experience

The staff gave tender loving care whilst supporting Grandad. No request was felt like a burden, such as a cup of tea. I highly recommend the home to anyone that requires care. Dignity and respect was always at the forefront of care, the compassion and care was always at its best. I cannot praise the staff enough. No words can convey how grateful I am that he was safe and looked after to the highest of standards. The reception team are very welcoming and helped in any way they could.

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Review from K V (Wife of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

I was extremely pleased with the care my husband received. He was always made comfortable and was always clean. The staff were always friendly, and helpful, nothing was ever too much trouble and someone was always on hand to make a cup of tea. The home was always spotlessly clean. I wouldn't hesitate to recommend this home to anyone. Thank you to all the staff for everything.

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you for your kind words. It was our pleasure to look after your lovely husband.

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Review from Mike W (Son of Resident) published on 12 September 2024 Submitted via Website
Overall Experience

My dad spent 3 years and 2 months at Ty Cariad. Prior to his admission I visited lots of care homes to inspect the facilities and talk to the management. No other care home in the area came close to what Ty Cariad could offer in terms of professionalism. patient well-being and facilities, besides the fact that it is a modern newly purpose-built facility which was spotlessly clean at all times. I found the management to be very approachable, fully understanding of my dad's needs as they specialise and fully understand dementia as that is Ty Cariad's main speciality and focus. The team, particularly the carers, are trained and encouraged to bond with the patients, forming friendships and therapeutic relationships that benefited my dad's outcome and made him very happy there. At no time was anything too much trouble, which in itself is a tribute to the exemplary care offered. We trusted Ty Cariad with the care of our beloved dad and you can trust them too!

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you for such kind words; they truly mean a lot to the whole team. I will certainly pass this on to the whole team.

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Review from Nicola P (Daughter of Resident) published on 26 August 2024 Submitted via Postal Card
Overall Experience

My mum moved here in March 2024 and instantly you could tell she was happier. All the staff are amazing and very caring. The food is varied and delicious. It is healthy with lots of vegetables and good quality meat. The activities are regular and interesting. We could not hope for a beer home for Mum.

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Review from Peter W (Wife of Resident) published on 8 May 2024 Submitted via Website
Overall Experience

My wife moved to Ty Cariad on the 27th of December 2023, following a substandard care package at another facility in the area that proved injurious to her well-being and causing her condition to deteriorate to an unacceptable level. She can be difficult at times but the staff from the managers to the care workers at Ty Cariad demonstrated effective communication which is the cornerstone of quality healthcare. The staff, particularly the carers, bond with the patients. forming therapeutic relationships that benefit patient-centred outcomes, such that my wife and our family members are more than satisfied with the quality of her care, quality of life, and her physical and mental health at this stage of her illness. Moving to Ty Cariad was the best decision we made as a family, and we thank them so much for all they do for my wife and my family; in particular three members of staff in particular who go above and beyond demonstrating a true quality of care service.

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Review from Stuart W (Son of Resident) published on 19 April 2024 Submitted via Website
Overall Experience

My mum came to Ty Cariad from another local home whereby she’d resided for three months and basically been left in her room with little interaction leaving her in both a poor state of mental and physical health. Mum moved to Ty Cariad in late December and settled in straight away. The staff and facilities are nothing but superb and this has allowed Mum to become as happy as expected and her physical needs have also been met. Moving to Ty Cariad was the best decision made by the family and we thank everyone there so much; especially one member of staff in particular.

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Review from B G (Husband of Resident) published on 26 January 2024 Submitted via Website
Overall Experience
Overall, my experience is good, I feel that maybe there could be more staff on duty.
The questions that I ask staff are answered to the best of their ability.
There are a lot worse homes out there, I do not know of any better homes than Ty Cariad Dementia Care Centre.

The reception is always polite and helpful.

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Review from Rachel O (Granddaughter of Resident) published on 29 March 2023 Submitted via Website
Overall Experience

Awful management, certain members of staff and ‘nurses’. My grandmother had to be placed in Ty Cariad in September 2021 due to the family being unable to care for her following the loss of my daughter and my father within 2 months. She developed untreated sores all over which she never had in our care, ulcers in her mouth and filthy teeth when we visited due to them not taking her false teeth out to clean. When we had our visit over Christmas one of the carers made us leave abruptly in the middle of feeding her even though we had been given extended time by the manager. He spoke to us awfully, if he speaks to families like that we hate to think how he speaks to the vulnerable who cannot stand up for themselves. We sent a complaint to the local council and they met us there for a meeting with the manager. They said they wouldn't have had worries seeing her but she had been cleaned up since they knew they were attending. The manager didn't attend the meeting. She sadly passed of covid after.

Reply from Jankee Patel, Estates Manager at Ty Cariad Dementia Care Centre

The team would like to pass on our sincere condolences to you and your family for your loss. We are deeply sorry to hear about your experience. Fairways Care was taken over on 8th April 22 and is now under new management. As a provider, we are highly experienced in providing elderly care and look...  

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Review from Lynn H (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card
Overall Experience

When my mother first came to Ty Cariad she was not very happy and not at all affectionate, it was extremely difficult to communicate with her. She showed no interest, however, since coming to Ty Cariad, with the expert help of the carers, she is smiling, likes to be tactile and is so much happier. The carers anticipate her needs and she connects with them. Beforehand, she had awful skin tissue problems and couldn't wear slippers but now she can. The staff are absolutely brilliant.

Reply from Rahi Joshi, Head Office at Ty Cariad Dementia Care Centre
Thank you for sharing your experience with us. We are delighted to know your mum is settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards,

Rahi.

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Review from Dawn J (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

I am delighted with the care Dad gets from all the staff at Ty Cariad Dementia Care Centre. As a family, we wanted to look after Dad ourselves but this was sadly not meant to be. I'm even grateful for the care and support that is given to us as a family at a very difficult time. My only concern is activities.

Reply from Jankee Patel, Director at Ty Cariad Dementia Care Centre

Thank you for your kind words. Your feedback is very much appreciated and I have asked the home manager to be in touch with you regarding the activities programme and look forward to receiving any specific input/preferences your loved one has. I have also passed on your lovely review to the staff who will be very appreciative.

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Review from P V (Wife of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

Very pleased, made me feel more relaxed that my husband has been looked after well. All staff friendly. Always looking out for all the residents. Has become a family unit for me too. Nice to have open visiting, can go anytime. Maybe could do more with interacting with residents, games or music etc. Does have two people who are supposed to be there but never seen them.

Reply from Rahi Joshi, Head Office at Ty Cariad Dementia Care Centre
Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your husband is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards,

Rahi.

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Review from Karen E (Daughter of Resident) published on 8 June 2017 Submitted via Website
Overall Experience
Ty Cariad is a purpose built dementia care home.There is a beautiful garden area where residents and relatives can sit or wander safely. The rooms are spacious, comfortable and bright with lots of communal space and sitting areas. There is even an indoor bus stop.

The best thing about Ty Cariad, however, is the person centred compassionate care given to each resident.

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Review from EW (Daughter of Resident) published on 28 March 2017 Submitted via Website
Overall Experience

Amazing. The care our parents received was simply wonderful. They were at all times treated with love, respect and dignity. I only wish that Ty Cariad was the 'norm' rather than the exception in EMI care.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 10 November 2025
  • Well-being
    Excellent
  • Care and Support
    Excellent
  • Environment
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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