Ty Cariad Dementia Care Centre

North Wales Business Park, Cae Eithin, Abergele, LL22 8LJ
Review Us
9.9 29 Reviews
  • Ty Cariad Dementia Care Centre, Abergele
Ty Cariad Dementia Care Home is located in Abergele. It is a modern-built home comprised of 48 bedrooms with the best care standards for the elderly to reside in a dementia friendly environment.

Ty Cariad comprises four households, each catering to the special needs of people living with dementia. Every household focuses on the particular needs of individuals at a specific stage of the dementia journey. A person who is coping with the challenges of a different reality, perhaps living a life fixed at some point in their past, has needs quite different from those of a person demonstrating the repeated speech and movement more often associated with later stage dementia. Because each household is small and can specialise in its care, staff become experts in the approaches which best benefit people at that particular point in their illness.

The Home team provides person-tailored care plans to every individual as per their need.
Show Ty Cariad Dementia Care Centre on the Map

Care Provided by Ty Cariad Dementia Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Phone Point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500
The price(s) shown are provided by the care home. Contact Ty Cariad Dementia Care Centre for full pricing details and T&Cs.

Contact Ty Cariad Dementia Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Ty Cariad Dementia Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Arthur (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

Ty Cariad Dementia Care Centre Reviews (29)

9.9

Ty Cariad Dementia Care Centre has a Review Score of 9.9 (9.920) out of 10, based on 19 reviews in the last 2 years.
Over all time Ty Cariad Dementia Care Centre has 29 reviews.

Overall Experience
  • 25
  • 3
  • 0
  • 0
  • 1
Date Published
  • 29
  • 11
  • 15
  • 19
  • 10
Reviewer Connection to Ty Cariad Dementia Care Centre
  • 10
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 29, showing 21-29
Review from Stuart W (Son of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Ty Cariad from another local home whereby she’d resided for three months and basically been left in her room with little interaction leaving her in both a poor state of mental and physical health. Mum moved to Ty Cariad in late December and settled in straight away. The staff and facilities
are nothing but superb and this has allowed Mum to become as happy as expected and her physical needs have also been met. Moving to Ty Cariad was the best decision made by the family and we thank everyone there so much; especially one member of staff in particular.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B G (Husband of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, my experience is good, I feel that maybe there could be more staff on duty.
The questions that I ask staff are answered to the best of their ability.
There are a lot worse homes out there, I do not know of any better homes than Ty Cariad Dementia Care Centre.
The reception is always polite
and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia F (Daughter of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to the home just over 2 weeks ago. I really like that the home has been purpose-built - the rooms are spacious and mum has plenty of space in the lovely garden and home to move around. All the staff I've come across are friendly and caring. Mum apparently enjoys the activities (with
the new Activities Co-ordinator) which I'm really pleased about. Mum can be very difficult at times but the staff don't make a big drama about it - thanks! So far, I am very pleased.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel O (Granddaughter of Resident) published on 29 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Awful management, certain members of staff and ‘nurses’. My grandmother had to be placed in Ty Cariad in September 2021 due to the family being unable to care for her following the loss of my daughter and my father within 2 months. She developed untreated sores all over which she never had in our care,
ulcers in her mouth and filthy teeth when we visited due to them not taking her false teeth out to clean. When we had our visit over Christmas one of the carers made us leave abruptly in the middle of feeding her even though we had been given extended time by the manager. He spoke to us awfully, if he speaks to families like that we hate to think how he speaks to the vulnerable who cannot stand up for themselves. We sent a complaint to the local council and they met us there for a meeting with the manager. They said they wouldn't have had worries seeing her but she had been cleaned up since they knew they were attending. The manager didn't attend the meeting. She sadly passed of covid after.
Reply from Jankee Patel, Estates Manager at Ty Cariad Dementia Care CentreThe team would like to pass on our sincere condolences to you and your family for your loss. We are deeply sorry to hear about your experience. Fairways Care was taken over on 8th April 22 and is now under new management. As a provider, we are highly experienced in providing elderly care and look forward to taking the homes into the next stage of their journey. There is a new home manager for the service who is keen and determined to ensure extremely high standards within the home are met. I assure you the care of our residents is our main priority and the home is in good hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn H (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother first came to Ty Cariad she was not very happy and not at all affectionate, it was extremely difficult to communicate with her. She showed no interest, however, since coming to Ty Cariad, with the expert help of the carers, she is smiling, likes to be tactile and is so much happier. The
carers anticipate her needs and she connects with them. Beforehand, she had awful skin tissue problems and couldn't wear slippers but now she can. The staff are absolutely brilliant.
Reply from Rahi Joshi, Head Office at Ty Cariad Dementia Care CentreThank you for sharing your experience with us. We are delighted to know your mum is settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards,
Rahi.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn J (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am delighted with the care Dad gets from all the staff at Ty Cariad Dementia Care Centre. As a family, we wanted to look after Dad ourselves but this was sadly not meant to be. I'm even grateful for the care and support that is given to us as a family at a very difficult time. My only concern is activities.
Reply from Jankee Patel, Director at Ty Cariad Dementia Care CentreThank you for your kind words. Your feedback is very much appreciated and I have asked the home manager to be in touch with you regarding the activities programme and look forward to receiving any specific input/preferences your loved one has. I have also passed on your lovely review to the staff who will be very appreciative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P V (Wife of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased, made me feel more relaxed that my husband has been looked after well. All staff friendly. Always looking out for all the residents. Has become a family unit for me too. Nice to have open visiting, can go anytime. Maybe could do more with interacting with residents, games or music etc.
Does have two people who are supposed to be there but never seen them.
Reply from Rahi Joshi, Head Office at Ty Cariad Dementia Care CentreThank you for your kind words. Your feedback is very much appreciated and we are delighted to know your husband is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards,
Rahi.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen E (Daughter of Resident) published on 8 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ty Cariad is a purpose built dementia care home.There is a beautiful garden area where residents and relatives can sit or wander safely. The rooms are spacious, comfortable and bright with lots of communal space and sitting areas. There is even an indoor bus stop.
The best thing about Ty Cariad, however,
is the person centred compassionate care given to each resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from EW (Daughter of Resident) published on 28 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing. The care our parents received was simply wonderful. They were at all times treated with love, respect and dignity. I only wish that Ty Cariad was the 'norm' rather than the exception in EMI care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Ty Cariad Dementia Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for Ty Cariad Dementia Care Centre is calculated as follows: ( (209 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 220 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Ty Cariad Dementia Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 10 Nov 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ty Cariad Dementia Care Centre to verify any information. View our terms and conditions. Ty Cariad Dementia Care Centre has an Enhanced Service - more info.