Ward Green Lodge, Barnsley, South Yorkshire
Ward Green Lodge, Barnsley, South Yorkshire
Ward Green Lodge, Barnsley, South Yorkshire

Ward Green Lodge has a relaxing environment, highly-suited to those with care needs who can benefit from provision that is tailored to them as individuals.

Staff are well-trained and committed to quality, supporting a stimulating lifestyle alongside the care itself and enabling residents to feel like an active part of the community.

En-suite rooms add to the comfort and privacy of the home, while care workers are also skilled in the complications of dementia care.

Owner: Ward Green Lodge Ltd

Person in charge: Wendy Lovely (Registered Home Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visit anytime of the day, please refrain visiting in-between meal times as follows:

Breakfast - 0830-0930
Lunch - 12.30-13.30
Tea Time - 16.30-17.30

Parking:

Parking for at least 20 cars

Latest Care Quality Commission* Report on Ward Green Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Ward Green Lodge has a Review Score of 9.6 (9.635)

The Review Score of 9.6 (maximum of 10) for Ward Green Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 36 Reviews over all time. This Average Rating is also the rating value for Ward Green Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.635 for Ward Green Lodge is calculated as follows: ( (312 Excellents x 5) + (89 Goods x 4) + (20 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 430 Ratings = 4.635

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ward Green Lodge is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 15 Reviews ÷ 13.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    28
  • Good
    6
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ward Green Lodge?

  • Extremely LIKELY
    33
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Ward Green Lodge

  • Daughter of Resident/Service User
    16
  • Grandson of Resident/Service User
    3
  • Cousin of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

I think your home a very good well run home.
My only complaint is when leaving the home I put the code in and am too slow to reach the door.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother lives at Ward Green Lodge and is the happiest I've seen her in years.
She joins in all the activities.
I just want to thank all the staff for their kind and caring environment for my grandmother.
Thank you.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were looking around for my nan for some respite.
Eventually, we stumbled across Ward Green Lodge to which instantly our search stopped.
Both myself and mum fell in love with the place as soon as we walked in.
The staff did everything in their power to get my nan in as it was very busy.
Since my nan has come in she has improved no end and feels 100% better in herself.
Thank you very much.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother moved into the home in December 2017, I found the service to be amazing, such a welcoming reception, all very positive, nothing is to much trouble. staff are professional and my grandmother is thriving in the homely environment.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Ward Green Lodge is an excellent home which has provided fantastic care to my auntie for over two years. The staff are very kind and caring but also very professional and efficient in everything they do. The rooms are "hotel standard" with excellent facilities. The food is good and my auntie enjoys her meals.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friend went into Ward Green Lodge 1st March 2016. She has been very well looked after, the food is good. All the staff are very friendly and helpful both to the residents and to family, they will help whenever they can. There is entertainment regularly. We couldn't wish for a nicer place for her to stay.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Everything about the home is amazing, very clean and looked after.
The staff are very caring and treat residents with respect.
I have never needed to complain in the ten months my mum has been in the home.
I feel she is looked after very well and I know she is safe.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Not had anything to do with care home before and they were so helpful and kind to my mother, also all of us as a family.
The management does an excellent job and knows every resident.
I would definitely recommend Ward Green Lodge to anyone needing somewhere for their loved one, They are treated with respect and individuality.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Nice home, nice atmosphere, staff approachable.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very good care home. Staff are kind, caring and couldn't be better. The management are both lovely and friendly. I feel and know I can confide in them about anything I wish to discuss. My son is very happy that I am safe, cared for and very very happy here, couldn't be better.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Darryl Britto, Director at Ward Green Lodge responded to this review on 15 Nov 2017:

Thank you.

Always find the home clean and tidy. Staff are very friendly, pleasant and attentive.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

I find that the staff on the dementia side very good. The care that my partner received is very reassuring. All staff are very friendly and helpful and all do a good job.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A first class care home with first class staff. A very approachable caring manager and a helpful knowledgeable business manager. Our mum was cared for, loved and treated with dignity. Nothing was too much, even at difficult times, they never took the smiles off their faces. They (everyone) not only looked after mum but supported our family too.

Many thanks to them all.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Darryl Britto, Director at Ward Green Lodge responded to this review on 14 Nov 2017:

Thank you.

My aunt was unable to care for herself due to health issues and age (96). The care received has been exceptional, particularly during the last few weeks with 'end of life' care. All of the team became friends. They are beautiful people and so very dedicated, We can't thank them enough.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent only a few weeks at Ward Green Lodge in and out of hospital I know her short time here was happy, she settled in very quickly due to the care and the homely surroundings. I made sure she was in the home in her last days. As I was unfortunately away at the time but my two daughters were there in her last days. They couldn't praise the staff enough for the care mum got, and for the support, they got at this difficult time. I will be forever grateful keep up the good work.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The care given to my father-in-law has been exceptional. the staff are thoroughly professional and caring. The care is extended to family and friends of the resident during difficult times. The rooms are suitably furnished and always clean and the home provides a comfortable and welcoming environment. The food is also of a very high standard. I have no reservations about recommending this home in a time when we frequently hear about poor standards in care homes. I believe that Ward Green Lodge sets the standard of excellence.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ward Green Lodge Barnsley have looked after my father brilliantly, all the staff are caring and treat their residents like they were their own. I thank them all from the bottom of my heart. Thank you very much for all of your care and attention.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After visiting Ward Green Lodge unannounced to view a room for my uncle I knew I had found the right place for him. The care that Ward Green Lodge has given to him is amazing. He was on end of life care and nothing was more important to the team than providing the best care possible, including the management team. The care home is every bit a "home" for residents as well as their relatives.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was admitted to Ward Green Lodge in March 2016 and in August 2016 discharged to live independently at home. The care provided by the whole staff team was excellent. They enabled mum to make choices about her care, listening and speaking with respect at all times. Provided a choice of nutritious and appetising meals, offering personal choice if nothing was suitable, reviewed medication. Respected peoples privacy in personal care supported our family too. Excellent provider of dignity.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise the staff enough at Ward Green Lodge, they are all very friendly, professional and caring and took excellent care of my elderly cousin when he was at the end of his life, going above and beyond what was expected. Nothing was too much trouble for the staff who ensured we were all well looked after.

The facilities at the home are second to none with beautiful gardens, TV rooms, lounges, and well specified en suite rooms. The meals provided looked very good and the home in general was kept clean and tidy.

I would like to pass on my personal thanks to everyone who looked after my cousin so well and for looking after the family in his last hours.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother was admitted following a stroke - We were made welcome by staff at our initial visit and had no hesitation moving mum in. Dad was in another care home which was more local to family but after our experience with mum, dad decided he wanted to move to Ward Green. The staff are very accommodating and they now have rooms opposite and are very happy. The fees charged are also very reasonable. We have met the owners and been made to feel part of the family ethos.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum was very happy in Ward Green until flaws started to show so mum was moved. Not once did the owner contact me as to the reason why. Not good management. Mum is now very happy and well cared for and loved. This review is based on why I moved mum.

How likely would you be to recommend Ward Green Lodge? Extremely Unlikely

Average Rating: 

 2.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Poor

Management: Very Poor

Safety / Security: Poor

Rooms: Good

Value for Money: Poor

Mom was resident at this care home for nearly a year before she sadly passed away. This care home is a lovely, friendly and happy place, mom was really happy here. The staff are all very caring and thoughtful it is an all round exceptional place to be. The meals are very good and the home is very clean. We would like to pass on our thanks to everyone who looked after mom so well and for looking after my sister and myself in moms last hours.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunty was at the end of her life, we were made welcome straight away. All staff at the home were friendly, professional and very caring, from the receptionist to the manager, all day and night staff. Nothing was too much trouble any small thing my aunty needed was provided with a smile and genuine care. You should be very proud of this care home, the atmosphere, it comes from the manager and all her staff, people from other homes should visit and learn how to provide excellent care, they should take inspiration from Ward Green Lodge.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother, has very good care in looking after her daily needs, medical care and having a well balanced diet. She enjoys taking part in the activities that the home provides. She has made some good friends. My only concern is the hygiene, the homes procedure is 1 shower a week, which I don't think is enough as she is incontinent. Therefore I give her extra showers. My mother has a lovely en suite room, which has her personal things in it to make it feel homely. The staff are kind and we have a good relationship with them.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Wendy Lovely, Home Manager at Ward Green Lodge responded to this review on 17 May 2016:

If a resident chooses to have a bath/shower every day then this will be carried out. Baths/showers are offered regularly throughout the day, residents will often refuse and staff have to act in their best interest.

My relative has been in Ward Green Lodge for over twelve months from the very first day, the staff including cooks, domestic,carers and management have been extremely kind and supportive to family members and to my relative extremely patient, kind and understanding. We don't leave after a visit concerned about any aspect of her care. The staff all feel to us like an extended family. I would recommend Ward Green Lodge to anyone that is looking for a first class care home. Thank you to all Ward Green Lodge staff.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All rooms and quality of furnishings are nice but my husband is pestered with other wandering residents (in his bedroom) which leads to family members searching for his personal items on a regular basis. On a couple of occasions we have walked in on other residents using his bathroom and his products on one occasion in his bed. Even though his clothing tagged he does not always receive his own laundry. Staff inform us that they showered my husband regularly but we often see him in the same clothes all week and unshaven. Therefore the quality of care is in my opinion only satisfactory but does not warrant the now unaffordable top up fees.

How likely would you be to recommend Ward Green Lodge? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Ward Green Lodge is a fantastic care home with great staff, some of the staff though are a little rude when questioned about how the residents is being cared for i.e asking questions about there health some are happy to tell you and some try and put it off by changing the subject to something else. The price per week for residents to stay in the home is extortionate plus top ups on top of that, other than that the overall place is great and very clean.

How likely would you be to recommend Ward Green Lodge? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Wendy Lovely, Home Manager at Ward Green Lodge responded to this review on 01 Apr 2016:

Ward Green Lodge, for its facilities, modern built, hair dressing, quality home made food, kitchenettes are undoubtedly value for money. This when compared to some of the homes in the area is definitely value for money.

We approached Ward Green Lodge when mum was put on the end of life program.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relative has been in Ward Green Lodge for 10 months. During this time she has been well cared for and has on the whole been happy. She is not always easy to deal with and can be very demanding but staff have been able to cope with her and she loves them all! I have been able to go home to Belfast and know that she is in a safe, clean and friendly environment. If unwell she gets prompt medical attention. I can ring at any time and when i visit i feel welcome and very much at home!

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has provided excellent care. The staff are professional, friendly and provide a welcoming environment. Any problems are resolved in a professional manner. The home is kept very clean and the food is of good quality.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Having made the most difficult decision and accepting that our much loved Mum required 24 hour care, it was vitally important to us to find someone who could provide the care she deserved. As luck would have it we found Ward Green Lodge, who have more than exceeded our expectations.

I cannot thank everyone of the amazing staff for the care and friendship they have given to Mum from the first day we walked through their door. She was immediately made to feel welcome and at home, like a returning member of the family.
The difference in Mums illness is unbelievable since her move to Ward Green Lodge, she is happy and relaxed and as near to her old self that I have seen for a very long time. This drastic improvement in my Mums life is a testament to the fantastic management and absolutely phenomenal care team.
I truly cannot thank you enough for the care that you have not only shown my Mum but have extended to myself and my whole family at the most difficult time of our lives. Thank you.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been volunteering at Ward Green Lodge since July 2015, offering hand/arm massage and manicures to the residents. Encouraging reminiscence, conversation and socialisation to residents, and complimenting activities that are provided by staff members there and assist them in providing a stimulating and safe living environment.
I have worked within the NHS and Criminal Justice System all my working life, and Safeguarding Children and Vulnerable adults was also part of my remit. This has been my first experience of volunteering (although I have experience of using volunteers, professionally and successfully in the past) and of working within a residential/early EMI unit, and I feel that Ward Green Lodge provides a level of care that far excels my expectations. The day to day care provided to residents is a pleasure to witness , they work with the residents and their families to ensure a continuity of care. Working well with families and encourage effective, and on going communication with outside professional bodies, such as G.P's, district nursing, chiropody, pharmacy and hairdressing, providing an holistic service. The environment is exceptional, and I would have no qualms in residing there myself. I have to say I have exacting expectations, and Ward Green Lodge certainly match up! Well done to the Manager and her fabulous staff in making this environment, happy, friendly and caring, not only to residents and their families but also to volunteers! It is a pleasure to compliment, and not to complain.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was admitted to Ward Green Lodge after a two month stay in hospital. We as a family were told there was nothing more they could do for her. After many sleepless nights of worry as to where we could take mum we then went to visit Ward Green. We were most pleased with the reception we were given at this very uncertain time. Mum was assessed by the Managers and made mum feel at ease and were so friendly. On the day she went to Ward Green it was a very emotional time for all the family and especially mum who was to be left alone with strangers. Well after three weeks what a change I have seen in her health. She gets out of bed, eats in the dining room and socialises with everyone. This would not have happened without the care of all at Ward Green but I have some personal thanks to the two carers who were with her on her first morning. You were amazing then and you still are. Nothing is too much trouble for them and they also make us feel cared for when mum is not so good. Another staff member is a diamond. She has a heart of gold and is very professional in all aspects of her work. Again nothing is too much trouble for her with anything that you ask her to do for you. Everyone I have personal contact with are such caring people in some difficult times in peoples lives. Keep up the good work, we thank you all.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ward Green Lodge is a warm, friendly and loving residential home. We chose it for Mum because of the bright, attractive, spacious surroundings. The staff are endlessly patient, respectful and FUN. The manager's door is always open so if there are any aspects of care to discuss these are usually dealt with speedily. Mum reports that the food is excellent, tasty and plentiful. The outside environment is also well planted with great care given to raised, scented flower beds and attractive seating areas.

Living as I do out of the area, I have absolutely no worries about Mum's daily care, knowing that she is in a safe, loving environment. I highly recommend Ward Green Lodge

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After living alone our 94 yr old mum arrived at Ward Green lodge to a very warm welcome from the lovely staff in May this year. Mum has dementia but soon settled .Her quality of life has improved (she communicates better and is more mobile) thanks to the excellent care she receives. We have peace of mind knowing she is safe and well cared for in a beautiful home.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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