The facilities are fabulous, the care is top class and Mum is happyKaren F(Daughter of Resident/Service User)
Easily, this is by far the best home in the areaSusan N(Cousin of Resident/Service User)
We have been very happy with the care she has received and the genuine affection shown to herA E(Daughter of Resident/Service User)
The facilities are fabulous, the care is top class and Mum is happyKaren F(Daughter of Resident/Service User)
Easily, this is by far the best home in the areaSusan N(Cousin of Resident/Service User)
We have been very happy with the care she has received and the genuine affection shown to herA E(Daughter of Resident/Service User)
Rated Good in all areas by the Care Quality Commission (August 2021), Upton Manor is a stunning luxury care home offering an exceptional level of care in spectacular surroundings.
Part of the award-winning Hamberley Care Homes, who were awarded Residential Care Provider of the Year 2022 in recognition for their ground-breaking approach, Upton Manor offers a vibrant community where residents enjoy an engaged and active lifestyle with support where needed from...
Rated Good in all areas by the Care Quality Commission (August 2021), Upton Manor is a stunning luxury care home offering an exceptional level of care in spectacular surroundings.
Part of the award-winning Hamberley Care Homes, who were awarded Residential Care Provider of the Year 2022 in recognition for their ground-breaking approach, Upton Manor offers a vibrant community where residents enjoy an engaged and active lifestyle with support where needed from the award-winning Homemakers.
The Homemakers of Upton Manor not only provide the highest quality of care, but they focus on the tiny details that make each day special for every resident. From always keeping things clean and tidy, to offering support with hobbies and interests, the Homemakers of Upton Manor make each day, and each everyday experience, meaningful and special for residents.
Upton Manor offers residential, dementia and nursing care, as well as short breaks, all within a truly luxurious setting.
Within the luxury care home you will find:
- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- A wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages
- An elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style
- Spacious landscaped gardens and a balcony terrace with views across the grounds.
Upton Manor offers an exceptional level of care within a luxury environment - book your visit today to find out more.
Contact Upton Manor Care Home to confirm what's included and get a personalised quote:
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Upton Manor Care Home for full pricing details and T&Cs.
Upton Manor Care Home has a Review Score of 9.9 (9.878) out of 10, based on 24 reviews in the last 2 years.
Over all time Upton Manor Care Home has 62 reviews.
I knew within half an hour of visiting the home that it was the right place for my Father to move to, initially for respite but now permanent. The home is bright, spacious, warm, welcoming and well maintained. Has a lovely garden. My Father says he is well looked after and everyone is very kind....
Would highly recommend Upton Manor Care Home
Thank you so much for your kind words surrounding the care of your Father here at Upton Manor. It is so important to us that every resident here is treated as an individual and we take time to understand the small details that make a big difference so we are delighted to hear that you feel this is the case. I look forward to sharing your wonderful review with our team.
We went to visit a family friend and the welcome we had from the staff was great. The care and attention our friend was getting was lovely to see. The day we visited the home was doing an event and the atmosphere was great with everyone joining in.
We went to visit a family friend and the welcome we had from the staff was great. The care and attention our friend was getting was lovely to see. The day we visited the home was doing an event and the atmosphere was great with everyone joining in.
Thank you so much for taking the time to leave us a review. I am delighted to hear that you were pleased with the care and attention that your friend received and I will be sure to feed this back to our dedicated team. You are more than welcome to join us at our Halloween event this October and we look forward to seeing you soon.
On visiting Upton Manor Care Home for the first time, we felt the home had a fresh, modern clean welcoming environment. From reception staff to all team members and managers all were professional, friendly and helpful. All enquiries were responded to in a timely manner. We felt our mothers caring...
On visiting Upton Manor Care Home for the first time, we felt the home had a fresh, modern clean welcoming environment. From reception staff to all team members and managers all were professional, friendly and helpful. All enquiries were responded to in a timely manner. We felt our mothers caring needs could and were met and she settled into respite care. She enjoyed the events, varied menu and talking to other residents in this welcoming and secure home.
It's a real pleasure to read this, and to know your first impressions of Upton Manor were of a bright, welcoming home where the whole team - from reception through to our managers - made you feel looked after. We're so glad your mother settled happily into her respite stay and found her days here...
It's a real pleasure to read this, and to know your first impressions of Upton Manor were of a bright, welcoming home where the whole team - from reception through to our managers - made you feel looked after. We're so glad your mother settled happily into her respite stay and found her days here sociable and full, with our varied menu and the company of other residents adding to that. Knowing her care needs were met and that you felt confident leaving her with us means a great deal, and we'll happily share your kind words with everyone here.
I visited the home today, safe to say I was very impressed, the home was very welcoming, staff friendly and helpful, I saw a couple of instances of the staff with the residents and I felt very touched by how they were treated and looked after. Would highly recommend.
I visited the home today, safe to say I was very impressed, the home was very welcoming, staff friendly and helpful, I saw a couple of instances of the staff with the residents and I felt very touched by how they were treated and looked after. Would highly recommend.
It is especially lovely to hear that you noticed how our team interacts with the residents. We take great pride in creating a caring, respectful, and friendly environment,...
Thank you so much for your kind and thoughtful review. We are truly grateful that you took the time to share your experience.Your feedback will be shared with the team, as it will mean a great deal to them. Thank you again for your kind words and support.
On visiting my friend Margaret, I have found the staff very polite and friendly, also the care home is very clean. Nice to see you have security on doors. I had a lunch one day, it was presented very nice and enjoyed the company of the other ladies.
On visiting my friend Margaret, I have found the staff very polite and friendly, also the care home is very clean. Nice to see you have security on doors. I had a lunch one day, it was presented very nice and enjoyed the company of the other ladies.
Thank you so much for your lovely review. We are so pleased to hear that you are happy with how the staff are towards your friend, how the home is presented and that you have enjoyed a meal and company of our residents.
The care team are...
I cannot thank the staff enough for the care, kindness, and dedication they show every day. I would highly recommend this care home to anyone looking for a safe, supportive, and caring.
Thank you so much for your wonderful review and kind words. We are delighted to hear that you have had such a positive experience with our home. Our team work incredibly hard to provide compassionate, person-centred care, so your feedback truly means a lot to us.
From her first day, mura has repeatedly said how happy and at home she feels at Upton Manor Care Home. The staff act in a professional manner whilst being, without exception, kind and caring. There is a happy, secure atmosphere which encourages residents to be independent & try different...
From her first day, mura has repeatedly said how happy and at home she feels at Upton Manor Care Home. The staff act in a professional manner whilst being, without exception, kind and caring. There is a happy, secure atmosphere which encourages residents to be independent & try different activities. The home has a welcoming atmosphere and is kept clean & fresh. Mum really enjoys the food and there are always snacks & drinks available. The new management make themselves available to discuss any enquiries and are usually visible around the home.
Thank you so much for your lovely review. We are so pleased to hear that mum is happy living here and feels at home. We really appreciate your comments on how professional kind and caring our staff are and we will pass these kind words onto them.
Good improvement needed. New staff keen to help/please. All staff happier.
Good improvement needed. New staff keen to help/please. All staff happier.
Thank you for taking the time to complete this review for us. We are happy to hear that you feel the staff are all happy to help you and that they are all much happier as well.
We,...
Rob, Lisa & Amanda
We are truly honoured that your mum called Upton Manor her home, and we're so glad our team could support her and your family during such a difficult time. Your appreciation means the world to our homemakers, nurses, reception, and management team, and it's wonderful to know their compassion and dedication made a difference.
Mum has been at Upton Manor for 2 years now. Mum, myself and my brother have all been treated with a great deal of kindness and understanding. The current manager has really gone out of his way to support Mum when she has become anxious and has been a real lifeline to us most especially as we do...
Mum has been at Upton Manor for 2 years now. Mum, myself and my brother have all been treated with a great deal of kindness and understanding. The current manager has really gone out of his way to support Mum when she has become anxious and has been a real lifeline to us most especially as we do not live locally. The manager and the staff clearly put the residents needs at the heart of all they do for which we are extremely grateful.
Thank you so much for your kind words. It means a great deal to the whole team to know that your mum, and your family, have felt so well supported and cared for. We are truly grateful for your trust and feedback.
The staff...
Richard, Paula, Emily and Charlie
Thank you so much for your kind and thoughtful words. It truly means a great deal to the whole team to know that your mum was so well cared for and that you felt welcomed and supported as a family. We are grateful for your trust and wish you all the very best.
I am very happy with the care at Upton Manor. I chose this care home as I had heard about it through friends that have used it for their loved ones. I put my parents in Upton Manor for four weeks rest bite care with the idea of them staying for good. Unfortunately my father passed away after just...
I am very happy with the care at Upton Manor. I chose this care home as I had heard about it through friends that have used it for their loved ones. I put my parents in Upton Manor for four weeks rest bite care with the idea of them staying for good. Unfortunately my father passed away after just six weeks there. However the staff were very attentive and looked after my Mum and myself during this difficult time. Mum has settled into a new lifestyle at Upton Manor and she is happy in her new home.
Thank you for lovely review which really means a lot to all of the staff. We are all so very fond of your mum, and she has made many friends here, everyone knows her, she is just delightful. It was our privilege to have been able to have cared for your dear dad , and we have very fond memories of him. Best wishes from us all and we hope to see you again soon.
Dad moved here from another local care home in February and has been welcomed by all the staff at Upton Manor and the care provided is excellent. I have no hesitation in recommending Upton Manor. The staff have a very professional approach to care and Dad has settled in well.
Dad moved here from another local care home in February and has been welcomed by all the staff at Upton Manor and the care provided is excellent. I have no hesitation in recommending Upton Manor. The staff have a very professional approach to care and Dad has settled in well.
We thank you dearly for taking the time to write your wonderful review. It really is a privilege to be able to care for your Dad and we are very fond of him. I know all of the staff will appreciate your kind comments. Thank you again and best wishes from us all.
I enjoyed my stay at the Upton Home, everyone showed me kindness and help each day whilst I was staying there.
I enjoyed my stay at the Upton Home, everyone showed me kindness and help each day whilst I was staying there.
Thank you for your five star review, we are delighted to hear home much you enjoyed your stay and look forward to welcoming you back soon.
My elderly loved one recently came to Upton Manor for respite and even though she was nervous (as never left home in 85 years) the staff could not have been better. The management were excellent and accommodating every request from my loved one and from all the family visits. From the room and...
My elderly loved one recently came to Upton Manor for respite and even though she was nervous (as never left home in 85 years) the staff could not have been better. The management were excellent and accommodating every request from my loved one and from all the family visits. From the room and accommodation to the welcome, to all the support and kindness we experienced during our 5 weeks, we couldn't be happier. A 5 star experience.
Thank you so much for taking the time to write you wonderful review. It was our pleasure to be able to look after your loved one and to have you and your family visit. Your kind words mean an awful lot to all of our staff who work so hard to ensure our residents are cared for and feel at home.Best wishes from us all.
From the moment we stepped through the doors at Upton Manor we were treated with the utmost dignity and understanding of our...
I wouldn't hesitate to recommend Upton Manor to others.
Thank you for taking the time to write this review, it is greatly appreciated. It is a pleasure to be able to care for your Dad and we are delighted that he has settled in to his new home with us. Thank you also for your positive comments regarding our staff and our home, which is wonderful to hear. Best wishes from us all.
My friend had recently moved into Upton Manor and she can not stop talking about how wonderful everyone has been to her, you can genuinely see the smile in her face each time we see her. She absolutely loves getting stuck in and joins the activities and events, they always have something going on,...
She really is happy and Upton is how you want a care home to be.
Thank you for taking the time to write your wonderful review. We are delighted that your friend is enjoying her stay, all of our fabulous staff work incredibly hard to ensure our residents are cared for and happy. I know they will welcome your very kind words. Thank you again.Best wishes from us all.
From the moment you walk into Upton Manor you are made to feel very welcome. All staff are friendly and chatty and nothing is to much trouble for them to help and support the residents. A variety of daily activities are to be enjoyed I feel its an excellent choice of care home.
From the moment you walk into Upton Manor you are made to feel very welcome. All staff are friendly and chatty and nothing is to much trouble for them to help and support the residents. A variety of daily activities are to be enjoyed I feel its an excellent choice of care home.
We really appreciate you taking the time to write us this lovely review, thank you. All of our wonderful staff work incredibly hard to ensure our residents are cared cared for and happy. It means a lot when our families and loved ones notice this too. Best wishes from us all.
Queries made to staff members are answered quickly by care workers and...
Queries made to staff members are answered quickly by care workers and management.
Thank you for taking the time to write your wonderful review. I know your kind words will be gratefully received by all of our staff. It is an absolute pleasure to be able to care for your Dad , he is just delightful. We are so pleased that he chose Upton Manor to be his home. Best wishes.
All their needs are well catered for.
All their needs are well catered for.
We would like to say a huge thank you for your lovely review. We are delighted to be able to care for your parents, they are a wonderful couple and we are so pleased that you chose Upton Manor . All of the staff are very fond of them. Best wishes from us all.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at Upton Manor Care Home in Poole recently enjoyed a vibrant Caribbean-themed celebration, bringing colour, music and shared memories into the heart of the home. The day was inspired...
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
There are no accreditations posted yet for Upton Manor Care Home.
Di Nicholls is a Registered Nurse with over 35 years’ experience in healthcare. She began her nurse training in South Africa and has continued her...
Di Nicholls is a Registered Nurse with over 35 years’ experience in healthcare. She began her nurse training in South Africa and has continued her career in the UK for the past decade. As Home Manager at Upton Manor, Di is passionate about high-quality care, strong leadership and creating an environment where both residents and team members can thrive.
Outside of work, Di enjoys walking with her partner and their three dogs, spending time in the garden and swimming to keep fit.
Laura Morgan is the Customer Relations Manager at Upton Manor. Laura is here to support families from their first enquiry through to moving into the...
Laura Morgan is the Customer Relations Manager at Upton Manor. Laura is here to support families from their first enquiry through to moving into the home. She has worked in care for nine years, bringing valuable experience and a deep understanding of the sector to her role.
With a warm and approachable manner, Laura ensures every family feels informed, supported and confident in their decision. Building strong relationships and creating a welcoming first impression are at the heart of everything she does.
Outside of work, Laura runs a British Legion Band, where she also plays the saxophone - a role that reflects her strong sense of community and teamwork.
The care home lists weekly fees per person from £1,500 for residential care (respite from £1,500) and from £1,750 for nursing care (respite from £1,750). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 65 Single Rooms and 1 Couples/Companion Room.
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Upton Manor Care Home to verify any information. View our terms and conditions. Upton Manor Care Home has an Enhanced Service -what an Enhanced Service includes.