York Manor Care Home

Blue Beck Drive, Shipton Road, York YO30 5RA
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9.9 31 Reviews
  • York Manor Care Home, York
York Manor Care Home is a new home located in the village of Rawcliffe just outside York. It offers residential care, specialised dementia care and palliative care as well as respite and day care.

The care home has 73 bedrooms with ensuite wet rooms. There are elegant dining rooms and areas to socialise as well as a café and a bistro. There are also three terraces, a sports lounge and an activity room.

Care staff are compassionate and caring and prioritise residents' wellbeing. The home believes strongly in giving residents autonomy over their daily routines in the home and residents are encouraged to be as independent as possible.
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Care Provided by York Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1620 – £1674
  • Self-Funded Residential Dementia Care: £1620 – £1674
  • RESPITE Self-Funded Residential Care: £1733 – £1787

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a weekly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity programme, fitness session, bi-monthly outings.

These prices are only a guideline, please contact York Manor Care Home to find out the exact price for your requirements.

Contact York Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact York Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rachel French (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (67)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • York Manor stands by the Tanglewood philosophy of door is always open, please note do not have set visiting hours believe that guests should be welcome at any time and therefore no set visiting hours.

Parking

  • York Manor has a private car park onsite.

York Manor Care Home Reviews (31)

9.9

York Manor Care Home has a Review Score of 9.9 (9.857) out of 10, based on 31 reviews in the last 2 years.
Over all time York Manor Care Home has 31 reviews.

Overall Experience
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Date Published
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Reviewer Connection to York Manor Care Home
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Total of 31, showing 1-20
Review from Gail K (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff very attentive appear to be interested in assisting and aiding their patients in care.
All meals are prepared with great foresight and professional prep.
Cleanliness always good.
Overhaul care of high standard.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you so much for taking the time to share your kind feedback. We're delighted to hear that you've noticed the dedication and attentiveness of our team, as well as the quality of our meals and the…read more
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Review from Barbara B (Wife of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went in for respite for 2 weeks, and then became resident. I knew that staying at home was not really an option, but was reticent in letting go. In the early hours of one morning he had partly dressed. He fell down the last 5 stairs. I called an ambulance. My decision was made, my man now
needed more care than ever I could give him. 24/7 was too much despite all the help I had. I was distraught.
We had spoken about what to do and where to go when this Care Home was recommended by a professional,
I now don't understand what I was worrying about. The staff are all brilliant. They pay attention to everyone. My man didn't settle immediately and they checked on him, coaxed him, introduced him to other residents, fed him, I was happy to entrust him to their care. They even watch out for me and my bad moments and talk me through them. I wasn't expecting that, or the total professionalism, cleanliness, constant attention to everyone, I'm amazed, I don't know how they do it!
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you so much for taking the time to share such a heartfelt and honest review. We understand how difficult and emotional it can be to make the decision to transition a loved one into full-time…read more
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Review from Linda B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident in August '25. The staff have not only been helpful to us as a family but have been really supportive to us all. They've listened and been genuinely caring when we're still going through this initial major change. My father has settled in well and has become less anxious
than he was previously. Every member of staff is approachable to both family members and of course my father. Thank you for easing a very difficult situation for us!
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you sincerely for your thoughtful and heartfelt review.We are truly grateful that you took the time to share your experience, and we're so pleased to hear that your father has settled in well…read more
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Review from Debbie J (Cousin of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Cousin has recently moved into York Manor.
All the staff are very friendly, caring and professional.
My Cousin is extremely challenging when it comes to food but the Chefs are exceptionally good at creating a menu to encourage him to eat.
Nothing is too much trouble for the chefs and all the
kitchen staff. I am very grateful to them.
I was so apprehensive about placing my Cousin into Residential care but I could not have picked a better home for him.
He has developed such a good relationship with ALL the staff and he is very settled and content.
It is so reassuring to see.
I also feel part of the York Manor family.
The Lifestyle team do an amazing job at getting my Cousin involved in the various activities. No mean feat.
It is good for me to know that my Cousin is well cared for, safe and happy.
Thank you to all at York Manor
I would strongly recommend York Manor for your loved one.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your heartfelt and thoughtful review. It means the world to us to hear how well your cousin has settled into life at York Manor, especially after the understandable apprehension…read more
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Review from Hilary S (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a bad experience trying to settle Mum into a care home, we were concerned about how a move to York Manor Care Home would work but we needn't have worried. The staff made it so easy with their welcoming and friendly attitude. They are always on hand to offer advice and make us feel like part of
the community too. The home is clean and well designed. Mum's room is very nice and and she can access the garden whenever she likes. In Mum's own words, "It's wonderful here. The food is great, and the people that work here are very caring. It's a lovely community. I don't need to do anything if I don't want to but there's always lots of things to do if you fancy it."
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your kind words about York Manor. We're so pleased to hear both your and your mum's positive feedback. It's wonderful to know that our care team's warm and welcoming approach has made a…read more
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Review from Sarah T (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked round several care homes for my mum and I and my brother knew as soon as we arrived that this was the one. Not the cheapest but not the most expensive, everything included in price, that one would expect, front of house manager is phenomenal and so kind and funny, immediately took to her.
Very easy process getting mum into the home, the room I wanted for mum is the one we got, no going on dementia floor, we'll she wasn't really mobile enough, but room was homely, as mum said "beautifully decorated " she thought it was a hotel, bless her. The while place smelt lovely, everywhere clean and tidy, excellent laundry service, every member of staff really cared, from the domestic who got mum's nails done when he overheard I was going to do them to the chef who took a real pride in her work( deserved) and her residents likes and dislikes. As mum became more poorly, the care was excellent, they kept me informed of everything , the staff sat with mum when needed, showed such compassion
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your heartfelt and thoughtful review. It truly means the world to us that you and your brother felt York Manor was the right home for your mum from the moment you arrived.We're…read more
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Review from Kate D (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the whole package. They really cant do enough for my mum. The facilities are lovely and clean and the staff are very friendly and look after mum with care and attention. Although I have put satisfactory regarding value for money this is my opinion of all care homes and in no way
reflects on York Manor Care Home in particular.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you so much for your kind words. We're truly delighted to hear that you're impressed with our home and that our team is looking after your mother with such care and attention, that really is at…read more
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Review from Michael C (Respite Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was there for a month of respite care after major spinal surgery- it proved to be the perfect choice. A new, thoughtfully designed building and pleasant, well-equipped home. Brilliantly supportive, considerate, and swiftly responsive staff. And a superb environment in which, at first, to rest, and
then to recoup strength in ways which have made my return home easy to negotiate. I am deeply grateful and would enthusiastically recommend York Manor to anyone considering a stay there.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your lovely words. We're so pleased to hear that York Manor was the perfect choice for your respite care and that your stay supported your strength and recovery. Your kind feedback about…read more
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Review from J J (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home offers a genuinely friendly and supportive environment for both residents and their families. All staff members are warm, approachable and clearly well-trained, with strong support from management. The atmosphere is always happy and welcoming, and its been a joy to see the positive impact
this has had on my mum. It truly feels like a home from home.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your kind words about York Manor. We are truly heartened to hear that you find our dedicated care team to be warm, approachable, and well-trained under the guidance of our management…read more
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Review from P K (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found York Manor to be a wonderful place for my mother. The staff are always helpful and friendly. My mother is always clean and tidy. They do there best to get her to socialise and she now has many friends at the home. She is settled and happy.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for taking the time to review York Manor. We're so pleased to hear that you consider our home a wonderful place for your mother, and that she feels settled and happy here.It's heartening to…read more
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Review from J T (Son-in-law of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We searched York for a care home for my 101 year old mother in law, who we were unable to care for at home. We found manor the staff are delight very caring and attentive. Facilities are first class, and we have found my mother in law interacting with other residents.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your kind review of York Manor. It's wonderful to hear that you've found our colleagues to be both caring and attentive, your kind words will mean a great deal to them.We're also…read more
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Review from J G (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at the care home for six weeks, we are really pleased with the care she is being given. The room is excellent and has been tailored to suit her needs, mum's health is monitored regularly. If there are any problems we are notified and if necessary the doctor is called or an ambulance
is arranged. The entertainments are held every day with different activities. The activities carers are excellent.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your kind review of York Manor. We're so pleased to hear that you're happy with the care your mother is receiving, and that her room has been thoughtfully tailored to suit her needs.…read more
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Review from J C (Friend of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly caring staff. The care home has lovely feel about it and very clean and welcoming. Cuisine however does need improving to suit residents of this age. The quality of the food at times needs to improve which is a shame as all other aspects are very good indeed.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for taking the time to share your review of York Manor. We are very pleased to hear that you find our team to be friendly and caring, and that the home presents as clean and welcoming. This…read more
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Review from L W (Wife of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is in a very good home I have peace of mind knowing he is well looked after.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for taking the time to share your review. We are truly pleased to hear that you have peace of mind knowing your husband is well cared for with us. Providing a safe, supportive, and…read more
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Review from Geraldine C (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although it took my father a little time to settle, I must say York Manor Care Home exceeds all of my expectations. York Manor is second to none. The building is of a high standard extremely well maintained and very comfortable. My father is nearly 92 and has vascular dementia. He is always clean and
tidy and well cared for. He has gained 7kgs since moving in to York Manor which is outstanding.
The staff are wonderful with all the live ins. The activities they put on for the residents are truly wonderful. They are always ready to give 100%. I can not speak highly enough about all of them. As a family we had to make this hard decision and we are really blessed to have found York Manor.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you so much for taking the time to share your lovely feedback about York Manor. We're truly happy to hear that your father is feeling at home with us and that you're pleased with the care he's…read more
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Review from J R (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a Mothering Sunday event at York Manor on 30/3/25 and it was such a lovely, joyful event. It was so nice to sit with my mother and have a "high tea" together, but also to enjoy a social event with other residents and their families. Everything was beautifully presented and the staff were
so friendly, going out of their to make sure it was a happy occasion for all. My thanks to all the staff members involved in organising the afternoon. Loved it!
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your lovely review of York Manor and for joining us for our Mother's Day High Tea. We're so pleased to hear that both you and your mother enjoyed the day, and that our team helped make…read more
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Review from Mark R (Son of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are considerate and kind
The rooms are always clean and comfortable
My mum really likes the food and some of the activities the home puts on
Parking for visitors is adequate
Security at the care home seem very reasonable to protect elderly people
Reply from Jenny Bellwood, Marketing Manager at York Manor Care Home
Thank you for taking the time to review York Manor. We're truly delighted to receive your kind feedback. It's wonderful to hear that you find our team to be considerate and kind, qualities we value…read more
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Review from Emma B (Niece of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
With York Manor being fairly new at the time our aunt moved in, we were hoping that it would be the right choice although there were few or no reviews to help make up our minds.
Sadly we didn't have the luxury of shopping around because of our aunt's situation but it has turned out to be the best
move in every respect.
From the word go, our aunt was welcomed in as one of the family - and it really does feel just that.
There is a real sense of belonging and community - they actively encourage you to join in with activities if you are able but it is done with a purpose, to promote health and wellbeing.
The residents always have a smile on their faces and for some who may not have family close by this is a blessing to see.
Residents are treats with the utmost care and respect and we couldn't
ask for more.
Reply from Jenny Bellwood, Marketing Director at York Manor Care Home
Thank you for your kind review. We're so pleased to hear that from the moment your Aunt moved in, you all felt welcomed and part of the family. That sense of belonging is something we truly strive…read more
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Review from V A (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely building, care staff and management excellent.
Movement to 2nd floor executed with care and dignity for residents.
First floor lift ENT needs securing.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you for your kind words and for taking the time to share your feedback. We're so pleased to hear that you've had a positive experience with our care team and management. Ensuring dignity and…read more
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Review from J W (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful any problem or query they help always. Mums always clean and adores her carers the home is welcoming and clean.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you for your lovely review! We're so pleased to hear that your mum is happy and well cared for, and that she adores her carers - that truly means so much to us. Our team is always here to help…read more
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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for York Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for York Manor Care Home is calculated as follows: ( (325 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 371 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for York Manor Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Rachel

Rachel French

Job Title: Home Manager Joined: 2024

Rachel started her career in Health and Social Care in 2009 as a care assistant.


In 2012, she took up the post of senior carer for a small, family-run business consisting of three homes. During her seven years working for that company, she progressed from a level 3 to a level 5 NVQ in Health and Social Care. While working there, she discovered that her passion was complex dementia care, and in 2017, she took on the post of registered manager.


In the summer of 2018, Rachel left to take on different challenges, managing a further two care homes that were in need of lots of support. Rachel loved creating good working relationships with the main stakeholders and improving the reputation of each service.


Rachel always places residents’ best interests at the forefront of her decision-making. She is passionate and dedicated, and it brings her great satisfaction to know that her residents live in a happy home and that her staff work in a happy workplace.

Frequently Asked Questions about York Manor Care Home

What types of Care is York Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does York Manor Care Home have?

There are 67 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at York Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is York Manor Care Home to the centre of York?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact York Manor Care Home to verify any information. View our terms and conditions. York Manor Care Home has an Enhanced Service - more info.