York Manor Care Home

Blue Beck Drive, Shipton Road, York YO30 5RA
Review Us
9.9 31 Reviews
  • York Manor Care Home, York
York Manor Care Home is a new home located in the village of Rawcliffe just outside York. It offers residential care, specialised dementia care and palliative care as well as respite and day care.

The care home has 73 bedrooms with ensuite wet rooms. There are elegant dining rooms and areas to socialise as well as a café and a bistro. There are also three terraces, a sports lounge and an activity room.

Care staff are compassionate and caring and prioritise residents' wellbeing. The home believes strongly in giving residents autonomy over their daily routines in the home and residents are encouraged to be as independent as possible.
Show York Manor Care Home on the Map

Care Provided by York Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1620 – £1674
  • Self-Funded Residential Dementia Care: £1620 – £1674
  • RESPITE Self-Funded Residential Care: £1733 – £1787

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a weekly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity programme, fitness session, bi-monthly outings.

These prices are only a guideline, please contact York Manor Care Home to find out the exact price for your requirements.

Contact York Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact York Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rachel French (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (67)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • York Manor stands by the Tanglewood philosophy of door is always open, please note do not have set visiting hours believe that guests should be welcome at any time and therefore no set visiting hours.

Parking

  • York Manor has a private car park onsite.

York Manor Care Home Reviews (31)

9.9

York Manor Care Home has a Review Score of 9.9 (9.857) out of 10, based on 31 reviews in the last 2 years.
Over all time York Manor Care Home has 31 reviews.

Overall Experience
  • 27
  • 4
  • 0
  • 0
  • 0
Date Published
  • 31
  • 14
  • 31
  • 31
  • 0
Reviewer Connection to York Manor Care Home
  • 11
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from Chris F (Son of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care my mother receives at York Manor Care Home. The staff are compassionate, professional and genuine in the care they provide. The facilities are bright, clean and the decor is equivalent to a high end hotel. York Manor has given us peace of mind, knowing mum is being cared
for in a such a lovely place with caring staff, activities to keep her occupied and three good meals a day. We have already recommended York Manor to several friends, which is a testament to our endorsement.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your wonderful review! We are truly delighted to hear that your mother is happy and well cared for at York Manor Care Home. Our team takes great pride in providing compassionate…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adele D (Daughter-in-law of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My in-laws have been residents in York Manor for over two months now and I can honestly say that I feel so happy that we found this place for them. We were very reluctant to put them in a home because we knew they were very keen to stay at home but it became impossible to do so.
I love the whole environment
which is spacious and beautifully decorated. It really has the feeling of a 5 star hotel. We have found the staff to be very caring and attentive. The food is fabulous. The activities are amazing. It has given my husband and I huge peace of mind to know that they are being so well looked after. We really couldn't have asked for anything better.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your heartfelt feedback. We understand how difficult the decision to transition to a care home can be, especially when your loved ones wish to remain at home. Knowing that York…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Husband of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not only myself, but also my family are happy with our choice of care home. When you reach the stage where your only choice is to place your spouse in a care home, it's a difficult transition for both, albeit for different reasons. It's a comfort to know that my wife is so well cared for by considerate,
caring and professional staff, who deal respectfully with issues arising from living with dementia. Things we like include: the decor, frequent and varied activities, the ability to cater for a vegetarian diet, and staff knowing everyone's names, including visitors. York Manor has a positive, friendly and welcoming vibe.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for sharing your experience. We truly understand how challenging the decision to move a loved one into a care home can be and we're so pleased to hear that you and your family feel…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Son of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has now spent about one month at York Manor. Right from the initial very professional show round, seeing the accommodation and the facilities, we realised that this would be an ideal place for him to stay. His admittance to the home went really well on the day and all staff could not have
been more helpful and understanding. This was a good choice for my father as he has settled in really well, considering he has lived in the same house in York for nearly 60 years. Medically he has been made more comfortable by the assistants at the home and his room is exactly what he needed. Comfortable room with a convenient en-suite. Care always to hand with the staff regularly popping in to check all is ok. He does not eat like he used to, but the food he says is good. In addition, the important recognition of all staff on this change for the family at this difficult time has been exceptional. Particularly with regards to my mum who was very reluctant in having someone care at this time.
Thank you.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for taking the time to share your experience at York Manor. We are truly delighted to hear that your father has settled in well and that you found the process of his admittance…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed with the friendliness and professionalism of all the staff at York Manor since we visited with a view to moving my dad into the home. His assessment and transfer from another York home were handled very efficiently, and my dad was welcomed into his lovely room with a 'welcome to
your new home' card and gift. Since Dad has been resident, the staff have all made an enormous effort to meet his, and our requests and needs at all times. Nothing is too much trouble - well done to the whole team!
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your glowing review of York Manor! We're thrilled to hear that you've been impressed with the friendliness and professionalism of our team from the very beginning of your journey…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Friend of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Security is good. People not allowed to just walk in. Reception staff can see you and only then do they let you in. Also, you have to sign in and say who you have come to see. And you have to wash your hands! Staff also so good, lots of patience with residents. The rooms are all en-suite. It's like
a five-star hotel, residents' lounges are fabulous, wide walkways for wheelchairs. Food looks lovely.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your positive feedback! We're delighted to hear that you value the security measures we have in place. Ensuring a safe and secure environment for our residents and visitors is a…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Niece of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place. So friendly and always look after visitors. Residents are so looked after. Nothing too much trouble.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your kind words. We're thrilled to hear that you've had such a positive experience with us. Our team takes great pride in creating a warm and welcoming environment for both…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G R (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum entered York Manor Care Home and we are so pleased she did, the staff and all facilities are top class. She has improved in health and peace of mind has been achieved. They take her out to places she mentions, and take every opportunity to make her happy and content. Also the ambience and food
are also excellent.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for sharing your wonderful feedback about York Manor Care Home. We are truly delighted to hear that your mum is thriving and enjoying her time with us. Ensuring the health,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P R (Son-in-law of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum-in-law entered York Manor, she has blossomed. The patience and love the staff has shown her is fabulous.
We have agonised over whether to keep Mum at home but honestly we couldn't keep it up and York Manor have made the transition so much easier! So thank you one and all!
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your heartfelt review! We're truly honoured to have been able to support your family through this transition. Seeing your mum-in-law thrive and feel cared for at York Manor is…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Husband of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a warm and welcoming home. The staff are friendly and cannot enough for you. The standard is very high and you can see that every member of staff is always willing to help no matter what the reaction of the residents is, whether they appreciate it or not, due to their condition of
health and mind.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you for your thoughtful review. We're so pleased to hear that you find our home warm and welcoming, and that our team's friendliness and dedication have stood out to you. Our team takes great…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K R (Friend of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited the home on 3 occasions throughout the month and have found the staff to be very approachable, caring and considerate to clients and visitors. Lovely atmosphere and ambience, relaxing and comfortable facilities with more specialised areas for peace and reflection. Felt very happy thinking
our friend was in a safe and caring environment with staff taking extra measures so needs are met.
Reply from Alicia Bradon, Sales Manager at York Manor Care Home
Thank you so much for your kind words and thoughtful review. We're delighted to hear that your experiences with our home have been positive and that the atmosphere and care we strive to provide have…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for York Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for York Manor Care Home is calculated as follows: ( (325 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 371 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for York Manor Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Rachel

Rachel French

Job Title: Home Manager Joined: 2024

Rachel started her career in Health and Social Care in 2009 as a care assistant.


In 2012, she took up the post of senior carer for a small, family-run business consisting of three homes. During her seven years working for that company, she progressed from a level 3 to a level 5 NVQ in Health and Social Care. While working there, she discovered that her passion was complex dementia care, and in 2017, she took on the post of registered manager.


In the summer of 2018, Rachel left to take on different challenges, managing a further two care homes that were in need of lots of support. Rachel loved creating good working relationships with the main stakeholders and improving the reputation of each service.


Rachel always places residents’ best interests at the forefront of her decision-making. She is passionate and dedicated, and it brings her great satisfaction to know that her residents live in a happy home and that her staff work in a happy workplace.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact York Manor Care Home to verify any information. View our terms and conditions. York Manor Care Home has an Enhanced Service - more info.