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The care home has 73 bedrooms with ensuite wet rooms. There are elegant dining rooms and areas to socialise as well as a café and a bistro. There are also three terraces, a sports lounge and an...
York Manor Care Home is a new home located in the village of Rawcliffe just outside York. It offers residential care, specialised dementia care and palliative care as well as respite and day care.
The care home has 73 bedrooms with ensuite wet rooms. There are elegant dining rooms and areas to socialise as well as a café and a bistro. There are also three terraces, a sports lounge and an activity room.
Care staff are compassionate and caring and prioritise residents' wellbeing. The home believes strongly in giving residents autonomy over their daily routines in the home and residents are encouraged to be as independent as possible.
Care Provided by York Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 73 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes an appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity programme, fitness session, bi-monthly outings.
The price(s) shown are provided by the care home. Contact York Manor Care Home for full pricing details and T&Cs.
Contact York Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Tanglewood Care Homes
- Private Owned
Person in charge
- Rachel French (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (67)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (67)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- York Manor stands by the Tanglewood philosophy of door is always open, please note do not have set visiting hours believe that guests should be welcome at any time and therefore no set visiting hours.
Parking
- York Manor has a private car park onsite.
York Manor Care Home Reviews (43)
York Manor Care Home has a Review Score of 9.8 (9.821) out of 10, based on 43 reviews in the last 2 years.
Over all time York Manor Care Home has 43 reviews.
The care home offers a genuinely friendly and supportive environment for both residents and their families. All staff members are warm, approachable and clearly well-trained, with strong support from management. The atmosphere is always happy and welcoming, and its been a joy to see the positive...
The care home offers a genuinely friendly and supportive environment for both residents and their families. All staff members are warm, approachable and clearly well-trained, with strong support from management. The atmosphere is always happy and welcoming, and its been a joy to see the positive impact this has had on my mum. It truly feels like a home from home.
Thank you for your kind words about York Manor. We are truly heartened to hear that you find our dedicated care team to be warm, approachable, and well-trained under the guidance of our management team.It is especially gratifying to know that York Manor has had such a positive impact on your...
Thank you for your kind words about York Manor. We are truly heartened to hear that you find our dedicated care team to be warm, approachable, and well-trained under the guidance of our management team.It is especially gratifying to know that York Manor has had such a positive impact on your mother, and that it feels like a home from home. Creating a comforting, welcoming environment is something our entire team strives to achieve each and every day.Thank you once again for your thoughtful feedback, it means a great deal to all of us at York Manor.
I have found York Manor to be a wonderful place for my mother. The staff are always helpful and friendly. My mother is always clean and tidy. They do there best to get her to socialise and she now has many friends at the home. She is settled and happy.
I have found York Manor to be a wonderful place for my mother. The staff are always helpful and friendly. My mother is always clean and tidy. They do there best to get her to socialise and she now has many friends at the home. She is settled and happy.
Thank you for taking the time to review York Manor. We're so pleased to hear that you consider our home a wonderful place for your mother, and that she feels settled and happy here.It's heartening to know that our team has come across as friendly, supportive, and encouraging, qualities we truly...
Thank you for taking the time to review York Manor. We're so pleased to hear that you consider our home a wonderful place for your mother, and that she feels settled and happy here.It's heartening to know that our team has come across as friendly, supportive, and encouraging, qualities we truly strive for every day.We're especially delighted that your mother has found companionship and a sense of belonging with us. Thank you again for your kind words.
We searched York for a care home for my 101 year old mother in law, who we were unable to care for at home. We found manor the staff are delight very caring and attentive. Facilities are first class, and we have found my mother in law interacting with other residents.
We searched York for a care home for my 101 year old mother in law, who we were unable to care for at home. We found manor the staff are delight very caring and attentive. Facilities are first class, and we have found my mother in law interacting with other residents.
Thank you for your kind review of York Manor. It's wonderful to hear that you've found our colleagues to be both caring and attentive, your kind words will mean a great deal to them.We're also delighted to know that your mother-in-law is enjoying time with other residents, and that you consider our...
Thank you for your kind review of York Manor. It's wonderful to hear that you've found our colleagues to be both caring and attentive, your kind words will mean a great deal to them.We're also delighted to know that your mother-in-law is enjoying time with other residents, and that you consider our facilities to be first-class. Creating a welcoming and supportive environment is at the heart of everything we do, so it's truly rewarding to hear this reflected in your experience.Your feedback will be shared with the whole team, they'll be thrilled to know their efforts are appreciated.
My mother has been at the care home for six weeks, we are really pleased with the care she is being given. The room is excellent and has been tailored to suit her needs, mum's health is monitored regularly. If there are any problems we are notified and if necessary the doctor is called or an...
My mother has been at the care home for six weeks, we are really pleased with the care she is being given. The room is excellent and has been tailored to suit her needs, mum's health is monitored regularly. If there are any problems we are notified and if necessary the doctor is called or an ambulance is arranged. The entertainments are held every day with different activities. The activities carers are excellent.
Thank you for your kind review of York Manor. We're so pleased to hear that you're happy with the care your mother is receiving, and that her room has been thoughtfully tailored to suit her needs. Knowing that she is comfortable and well looked after means a great deal to us.We'll be sure to pass...
Thank you for your kind review of York Manor. We're so pleased to hear that you're happy with the care your mother is receiving, and that her room has been thoughtfully tailored to suit her needs. Knowing that she is comfortable and well looked after means a great deal to us.We'll be sure to pass on your lovely feedback to our activities team. They work hard to create a varied and engaging programme each day, and they'll be truly heartened to know their efforts are appreciated.Thank you once again for taking the time to share your experience, your words mean a great deal to everyone here at York Manor.
Friendly caring staff. The care home has lovely feel about it and very clean and welcoming. Cuisine however does need improving to suit residents of this age. The quality of the food at times needs to improve which is a shame as all other aspects are very good indeed.
Friendly caring staff. The care home has lovely feel about it and very clean and welcoming. Cuisine however does need improving to suit residents of this age. The quality of the food at times needs to improve which is a shame as all other aspects are very good indeed.
Thank you for taking the time to share your review of York Manor. We are very pleased to hear that you find our team to be friendly and caring, and that the home presents as clean and welcoming. This is exactly the standard we aim to uphold each and every day.We are also grateful for your comments...
Thank you for taking the time to share your review of York Manor. We are very pleased to hear that you find our team to be friendly and caring, and that the home presents as clean and welcoming. This is exactly the standard we aim to uphold each and every day.We are also grateful for your comments regarding the food. Mealtimes are an important part of our residents' daily lives, and we take all feedback in this area extremely seriously. We continually seek to ensure that residents are enjoying nutritious, well-balanced meals that reflect their preferences and needs.To this end, we recently introduced a new menu, developed in consultation with our residents, our newly appointed Chef Manager, and the wider catering team. This collaborative approach helps us to ensure that our dining experience remains both enjoyable and person-centred.If you have any further concerns or would like to discuss this in more detail, please do not hesitate to get in touch with a member of the team.
My husband is in a very good home I have peace of mind knowing he is well looked after.
My husband is in a very good home I have peace of mind knowing he is well looked after.
Thank you for taking the time to share your review. We are truly pleased to hear that you have peace of mind knowing your husband is well cared for with us. Providing a safe, supportive, and reassuring environment for both our residents and their families is at the heart of everything we do.Should...
Thank you for taking the time to share your review. We are truly pleased to hear that you have peace of mind knowing your husband is well cared for with us. Providing a safe, supportive, and reassuring environment for both our residents and their families is at the heart of everything we do.Should you require any further assistance or have any questions, please do not hesitate to get in touch. We are always here to help.
Although it took my father a little time to settle, I must say York Manor Care Home exceeds all of my expectations. York Manor is second to none. The building is of a high standard extremely well maintained and very comfortable. My father is nearly 92 and has vascular dementia. He is always clean...
The staff are wonderful with all the live ins. The activities they put on for the residents are truly wonderful. They are always ready to give 100%. I can not speak highly enough about all of them. As a family we had to make this hard decision and we are really blessed to have found York Manor.
Thank you so much for taking the time to share your lovely feedback about York Manor. We're truly happy to hear that your father is feeling at home with us and that you're pleased with the care he's receiving. Your kind words about our team's enthusiasm and the way they organise events will mean a...
Thank you so much for taking the time to share your lovely feedback about York Manor. We're truly happy to hear that your father is feeling at home with us and that you're pleased with the care he's receiving. Your kind words about our team's enthusiasm and the way they organise events will mean a great deal to them, we'll be sure to pass them on.We know how emotional and important the decision is to move a loved one into care, and we feel genuinely honoured that you've entrusted us with that responsibility. It means a lot to know that you feel blessed to have found us. Please don't hesitate to get in touch if there's ever anything more we can do for you or your father.
I attended a Mothering Sunday event at York Manor on 30/3/25 and it was such a lovely, joyful event. It was so nice to sit with my mother and have a "high tea" together, but also to enjoy a social event with other residents and their families. Everything was beautifully presented and the staff were...
I attended a Mothering Sunday event at York Manor on 30/3/25 and it was such a lovely, joyful event. It was so nice to sit with my mother and have a "high tea" together, but also to enjoy a social event with other residents and their families. Everything was beautifully presented and the staff were so friendly, going out of their to make sure it was a happy occasion for all. My thanks to all the staff members involved in organising the afternoon. Loved it!
Thank you for your lovely review of York Manor and for joining us for our Mother's Day High Tea. We're so pleased to hear that both you and your mother enjoyed the day, and that our team helped make it such a warm and memorable occasion.Your kind words mean a great deal, and we'll be sure to pass them on to our colleagues.
The rooms are always clean and comfortable
My mum really likes the food and some of the activities the home puts on
Parking for visitors is adequate
Security at the care home seem very reasonable to protect elderly people
The rooms are always clean and comfortable
My mum really likes the food and some of the activities the home puts on
Parking for visitors is adequate
Security at the care home seem very reasonable to protect elderly people
Thank you for taking the time to review York Manor. We're truly delighted to receive your kind feedback. It's wonderful to hear that you find our team to be considerate and kind, qualities we value deeply in the care we provide.We take great pride in our food and activities programme, so it's...
Thank you for taking the time to review York Manor. We're truly delighted to receive your kind feedback. It's wonderful to hear that you find our team to be considerate and kind, qualities we value deeply in the care we provide.We take great pride in our food and activities programme, so it's especially rewarding to know that your mum is enjoying both.The safety and security of our residents are always our top priority, and we're committed to maintaining the highest standards in this regard.Thank you again for your lovely comments-we will be sure to share them with the team, who will be so pleased to hear your words.
Sadly we didn't have the luxury of shopping around because of our aunt's situation but it has turned out to be the best...
Sadly we didn't have the luxury of shopping around because of our aunt's situation but it has turned out to be the best move in every respect.
From the word go, our aunt was welcomed in as one of the family - and it really does feel just that.
There is a real sense of belonging and community - they actively encourage you to join in with activities if you are able but it is done with a purpose, to promote health and wellbeing.
The residents always have a smile on their faces and for some who may not have family close by this is a blessing to see.
Residents are treats with the utmost care and respect and we couldn't
ask for more.
Thank you for your kind review. We're so pleased to hear that from the moment your Aunt moved in, you all felt welcomed and part of the family. That sense of belonging is something we truly strive for, and the team will be thrilled to know their efforts made such a positive impact.Our dedicated...
Thank you for your kind review. We're so pleased to hear that from the moment your Aunt moved in, you all felt welcomed and part of the family. That sense of belonging is something we truly strive for, and the team will be thrilled to know their efforts made such a positive impact.Our dedicated care and lifestyle teams work hard to offer a wide variety of meaningful and engaging activities, so it's wonderful to hear that this is supporting our residents' health and wellbeing in such a visible way. It's also heart warming to know that our team brings smiles to everyone's faces and that the quality of our care shines through. Thank you once again for your lovely words, we'll be sure to share them with all our team members.
Movement to 2nd floor executed with care and dignity for residents.
First floor lift ENT needs securing.
Movement to 2nd floor executed with care and dignity for residents.
First floor lift ENT needs securing.
Thank you for your kind words and for taking the time to share your feedback. We're so pleased to hear that you've had a positive experience with our care team and management. Ensuring dignity and care in every aspect of our residents' experience is our top priority, and we're glad to know this was...
Thank you for your kind words and for taking the time to share your feedback. We're so pleased to hear that you've had a positive experience with our care team and management. Ensuring dignity and care in every aspect of our residents' experience is our top priority, and we're glad to know this was reflected in the move to the second floor.We also appreciate your note regarding the first-floor lift entrance. Resident safety and comfort are paramount, and we will ensure this is looked into promptly.If there's anything more we can do, please don't hesitate to reach out.
The staff are wonderful any problem or query they help always. Mums always clean and adores her carers the home is welcoming and clean.
The staff are wonderful any problem or query they help always. Mums always clean and adores her carers the home is welcoming and clean.
Thank you for your lovely review! We're so pleased to hear that your mum is happy and well cared for, and that she adores her carers - that truly means so much to us. Our team is always here to help with any queries, and we're delighted that you find the home welcoming and clean. Your kind words are greatly appreciated and will be shared with the team.
We are delighted with the care my mother receives at York Manor Care Home. The staff are compassionate, professional and genuine in the care they provide. The facilities are bright, clean and the decor is equivalent to a high end hotel. York Manor has given us peace of mind, knowing mum is being...
We are delighted with the care my mother receives at York Manor Care Home. The staff are compassionate, professional and genuine in the care they provide. The facilities are bright, clean and the decor is equivalent to a high end hotel. York Manor has given us peace of mind, knowing mum is being cared for in a such a lovely place with caring staff, activities to keep her occupied and three good meals a day. We have already recommended York Manor to several friends, which is a testament to our endorsement.
Thank you so much for your wonderful review! We are truly delighted to hear that your mother is happy and well cared for at York Manor Care Home. Our team takes great pride in providing compassionate and professional care, and it means the world to us to know that their dedication is making a...
Thank you so much for your wonderful review! We are truly delighted to hear that your mother is happy and well cared for at York Manor Care Home. Our team takes great pride in providing compassionate and professional care, and it means the world to us to know that their dedication is making a difference. We also appreciate your kind words about our facilities and the activities we offer to keep residents engaged. Your recommendation is the highest compliment we could receive, and we are grateful for your trust. If there's anything more we can do, please don't hesitate to let us know!
I love the whole...
I love the whole environment which is spacious and beautifully decorated. It really has the feeling of a 5 star hotel. We have found the staff to be very caring and attentive. The food is fabulous. The activities are amazing. It has given my husband and I huge peace of mind to know that they are being so well looked after. We really couldn't have asked for anything better.
Thank you so much for your heartfelt feedback. We understand how difficult the decision to transition to a care home can be, especially when your loved ones wish to remain at home. Knowing that York Manor has provided a comfortable and supportive environment for your in-laws truly warms our hearts....
Thank you so much for your heartfelt feedback. We understand how difficult the decision to transition to a care home can be, especially when your loved ones wish to remain at home. Knowing that York Manor has provided a comfortable and supportive environment for your in-laws truly warms our hearts. We're delighted to hear that you appreciate the spacious and beautifully decorated surroundings, as well as the quality of care, food and activities we provide. Our team works hard to ensure every resident feels valued and cared for and your words affirm that effort. It's wonderful to know we've given you and your husband peace of mind, that means everything to us. If there's anything more we can do to support your in-laws or your family, please don't hesitate to reach out. Thank you again for your kind words and trust in us.
Not only myself, but also my family are happy with our choice of care home. When you reach the stage where your only choice is to place your spouse in a care home, it's a difficult transition for both, albeit for different reasons. It's a comfort to know that my wife is so well cared for by...
Not only myself, but also my family are happy with our choice of care home. When you reach the stage where your only choice is to place your spouse in a care home, it's a difficult transition for both, albeit for different reasons. It's a comfort to know that my wife is so well cared for by considerate, caring and professional staff, who deal respectfully with issues arising from living with dementia. Things we like include: the decor, frequent and varied activities, the ability to cater for a vegetarian diet, and staff knowing everyone's names, including visitors. York Manor has a positive, friendly and welcoming vibe.
Thank you so much for sharing your experience. We truly understand how challenging the decision to move a loved one into a care home can be and we're so pleased to hear that you and your family feel reassured and happy with York Manor. It's wonderful to know that you find comfort in the care and...
Thank you so much for sharing your experience. We truly understand how challenging the decision to move a loved one into a care home can be and we're so pleased to hear that you and your family feel reassured and happy with York Manor. It's wonderful to know that you find comfort in the care and respect our team provides, particularly in addressing the unique challenges of living with dementia. We strive to create a warm, welcoming environment and your recognition of the friendly atmosphere, attention to detail and personalised care means a lot to us. Your feedback inspires us to continue our commitment to providing a positive, supportive home for all our residents and their families. Please don't hesitate to reach out if there's anything more we can do to support you or your wife. Thank you again for your kind words.
My father has now spent about one month at York Manor. Right from the initial very professional show round, seeing the accommodation and the facilities, we realised that this would be an ideal place for him to stay. His admittance to the home went really well on the day and all staff could not have...
Thank you.
Thank you so much for taking the time to share your experience at York Manor. We are truly delighted to hear that your father has settled in well and that you found the process of his admittance smooth and supportive. Transitioning to a new home, especially after such a long time in his family...
Thank you so much for taking the time to share your experience at York Manor. We are truly delighted to hear that your father has settled in well and that you found the process of his admittance smooth and supportive. Transitioning to a new home, especially after such a long time in his family home, can be a significant change, and we're so pleased to know that we've been able to make this transition as comfortable as possible for him and for your family. It's wonderful to hear that your father finds his room comfortable and well-suited to his needs, and that our team's attentiveness has provided him with the care and reassurance he deserves. We understand how important it is for families to feel supported during times of change, and we are especially grateful for your recognition of the team's efforts to support your mother during this period. Thank you for trusting us with your father's care and for your kind words about our team, facilities, and dining experience.
I have been impressed with the friendliness and professionalism of all the staff at York Manor since we visited with a view to moving my dad into the home. His assessment and transfer from another York home were handled very efficiently, and my dad was welcomed into his lovely room with a 'welcome...
I have been impressed with the friendliness and professionalism of all the staff at York Manor since we visited with a view to moving my dad into the home. His assessment and transfer from another York home were handled very efficiently, and my dad was welcomed into his lovely room with a 'welcome to your new home' card and gift. Since Dad has been resident, the staff have all made an enormous effort to meet his, and our requests and needs at all times. Nothing is too much trouble - well done to the whole team!
Thank you so much for your glowing review of York Manor! We're thrilled to hear that you've been impressed with the friendliness and professionalism of our team from the very beginning of your journey with us. It's wonderful to know that your dad's assessment and transfer were handled smoothly and...
Thank you so much for your glowing review of York Manor! We're thrilled to hear that you've been impressed with the friendliness and professionalism of our team from the very beginning of your journey with us. It's wonderful to know that your dad's assessment and transfer were handled smoothly and efficiently. Our goal is always to ensure that every resident feels welcomed and valued from day one, and we're glad the little touches like the card and gift made a positive impression. Thank you very much for your review.
Security is good. People not allowed to just walk in. Reception staff can see you and only then do they let you in. Also, you have to sign in and say who you have come to see. And you have to wash your hands! Staff also so good, lots of patience with residents. The rooms are all en-suite. It's like...
Security is good. People not allowed to just walk in. Reception staff can see you and only then do they let you in. Also, you have to sign in and say who you have come to see. And you have to wash your hands! Staff also so good, lots of patience with residents. The rooms are all en-suite. It's like a five-star hotel, residents' lounges are fabulous, wide walkways for wheelchairs. Food looks lovely.
Thank you so much for your positive feedback! We're delighted to hear that you value the security measures we have in place. Ensuring a safe and secure environment for our residents and visitors is a top priority, and it's great to know that this gives you peace of mind. We're also pleased that you...
Thank you so much for your positive feedback! We're delighted to hear that you value the security measures we have in place. Ensuring a safe and secure environment for our residents and visitors is a top priority, and it's great to know that this gives you peace of mind. We're also pleased that you appreciate the efforts of our team. Their patience and dedication truly make a difference, and they'll be so encouraged to hear your kind words. It's wonderful that you've noticed the thoughtful design of our home, from the en-suite rooms and spacious lounges to the wide walkways for wheelchairs-creating a comfortable and accessible space is very important to us. And thank you for your lovely comments about the food! We take pride in providing meals that are both nutritious and appealing to our residents. We're grateful for your support and for taking the time to share your experience. Please don't hesitate to reach out if you ever have questions or suggestions!
What a wonderful place. So friendly and always look after visitors. Residents are so looked after. Nothing too much trouble.
What a wonderful place. So friendly and always look after visitors. Residents are so looked after. Nothing too much trouble.
Thank you so much for your kind words. We're thrilled to hear that you've had such a positive experience with us. Our team takes great pride in creating a warm and welcoming environment for both residents and visitors and it's wonderful to know that our efforts are appreciated. Looking after our...
Thank you so much for your kind words. We're thrilled to hear that you've had such a positive experience with us. Our team takes great pride in creating a warm and welcoming environment for both residents and visitors and it's wonderful to know that our efforts are appreciated. Looking after our residents and ensuring everyone feels cared for is at the heart of everything we do. Your feedback means a lot to us and we're always here to help if there's ever anything more we can do to make your visits even more enjoyable. Thank you again for sharing your lovely review.
My mum entered York Manor Care Home and we are so pleased she did, the staff and all facilities are top class. She has improved in health and peace of mind has been achieved. They take her out to places she mentions, and take every opportunity to make her happy and content. Also the ambience and...
My mum entered York Manor Care Home and we are so pleased she did, the staff and all facilities are top class. She has improved in health and peace of mind has been achieved. They take her out to places she mentions, and take every opportunity to make her happy and content. Also the ambience and food are also excellent.
Thank you so much for sharing your wonderful feedback about York Manor Care Home. We are truly delighted to hear that your mum is thriving and enjoying her time with us. Ensuring the health, happiness, and peace of mind of our residents is always our top priority, so it is heartwarming to know that...
Thank you so much for sharing your wonderful feedback about York Manor Care Home. We are truly delighted to hear that your mum is thriving and enjoying her time with us. Ensuring the health, happiness, and peace of mind of our residents is always our top priority, so it is heartwarming to know that you have noticed these positive changes in her. We're especially pleased to hear your kind words about our team and facilities. Our team works hard to create a welcoming and caring environment where every resident feels valued and supported. It's great to know that the outings and activities we arrange have brought joy to your mum- it's all about making her feel at home and ensuring she stays engaged and content. Your comments about the ambience, food, and overall care are much appreciated, and we'll be sure to share them with our team. It's feedback like yours that motivates us to continue providing the highest standards of care and comfort.
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Awards / Recognitions (1)
- 30 Jan 2026Recipient: Tanglewood Care Homes
Accreditations
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Meet the Team (1)

Rachel started her career in Health and Social Care in 2009 as a care assistant.
In 2012, she took up the post of senior carer for a small,...
Rachel started her career in Health and Social Care in 2009 as a care assistant.
In 2012, she took up the post of senior carer for a small, family-run business consisting of three homes. During her seven years working for that company, she progressed from a level 3 to a level 5 NVQ in Health and Social Care. While working there, she discovered that her passion was complex dementia care, and in 2017, she took on the post of registered manager.
In the summer of 2018, Rachel left to take on different challenges, managing a further two care homes that were in need of lots of support. Rachel loved creating good working relationships with the main stakeholders and improving the reputation of each service.
Rachel always places residents’ best interests at the forefront of her decision-making. She is passionate and dedicated, and it brings her great satisfaction to know that her residents live in a happy home and that her staff work in a happy workplace.
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