100 Birdston Road, Milton of Campsie, Glasgow G66 8BY
Located at the foot of the picturesque Campsie Hills, Birdston Day Care Centre is a purpose built centre offering up to 35 people transport, companionship, meals and activities seven days a week, all year long.
Designed with the older person in mind the centre is on one level and is fully accessible to wheelchair users. As well as offering the highest standards of care, there's always something to do... tea dances, arts & crafts, day trips... the list is endless, but you can guarantee service users always thoroughly enjoy themselves.
The homely interior, outstanding catering services and friendly environment make it the perfect way to spend the day.
Group: Pacific Care Ltd
Opening Times: Mon to Fri, 08:30-17:30
Ages Accepted: From: 60
Male / Female Accepted: Male & Female
Care Offered: Elderly Care
Facilities & Services: Personal Care • Activities • Chiropody • Food Provided • Hairdressing • Pet Friendly • Provide Transport • Wheelchair Access • Conservatory • Garden • Hobby / Activities Room • Lounge • Sensory Room
The Review Score of 9.9 (maximum of 10) for Birdston Day Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for Birdston Day Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Adult Day Care Centre / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Adult Day Care Centre receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.871 for Birdston Day Care is calculated as follows: ( (307 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 349 Ratings = 4.871
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Adult Day Care Centre to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Adult Day Care Centre needs 5 Reviews to receive the maximum score of 5 points.
The 5 Points relating to the number of positive Reviews for Birdston Day Care is based on 22 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Birdston Day Care has a Review Score of 9.9 (9.871) from 32 Reviews
Review submitted from a Website Submission by Arlene M (Daughter of Resident) on Friday 16 February 2018. Relates to January 2018.
My Dad looks forward to going to Birdstone Daycare every week, the staff are very cheerful and appear to really enjoy their jobs, the meals are great too, especially the fish and chips. The staff go out their way to be helpful. My dad doesn't tell me much but I can tell when he is happy and he is happy at Birdstone.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by David (Son of Resident) on Thursday 1 February 2018. Relates to January 2018.
My father is very happy with the care and attention he gets on his "Day Out". When he gets home he informs his wife what a wonderful lunch he had.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Elaine (Daughter of Resident) on Thursday 1 February 2018. Relates to February 2018.
Daycare is a very happy place and staff very welcoming and caring - activities and entertainment good for stimulating service users.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Anne C (Daughter of Resident) on Wednesday 31 January 2018. Relates to January 2018.
An excellent facility. Impressive service for dementia service users. Great facilities, forward thinking and proactive service.
Provides stability, interaction and social integration.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Lesley M (Day Care) on Tuesday 30 January 2018. Relates to December 2017.
My Dad enjoys his time at daycare, excellent activities to keep the mind active. Lunch and afternoon tea very good and great to know my Dad has had a hot meal during the day. All staff are excellent, very caring.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Maureen P (Daughter of Resident) on Tuesday 30 January 2018. Relates to February 2017.
Treated with respect
Always helpful nothing is to much trouble
Great food menu
Great activities
Always feel involved
Staff are just amazing so helpful
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Alan H (Day Care) on Tuesday 30 January 2018. Relates to November 2017.
How can I comment on something that is as near to perfection as you can get. (see all boxes ticked apart from one which was marked 'good').
The standard of the meals must receive mention - they are prepared to a very high and served standard with each client requirements attended to without question.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Lynn M (Daughter of Resident) on Tuesday 30 January 2018. Relates to January 2018.
My mother looks forward to her visits to Birdston Day Care. Every single member of staff is friendly and helpful. Their kind and enthusiastic approach encourages my mother to join in the many excellent and varied activities during the day.
The centre itself is always warm with a cosy cheerful atmosphere. There is a high standard of cleanliness and the meals are well suited to elderly people.
I can relax when my mother is in Birdston Day Care as I know I am leaving her in safe caring hands.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by lorna G (Daughter of Resident) on Tuesday 30 January 2018. Relates to January 2018.
Very pleased with day service and staff are excellent. Gives my mum greats days and family peace of mind.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Shiela M (Daughter of Resident) on Tuesday 30 January 2018. Relates to January 2018.
I feel that Birdston provide an excellent day care service. My mother uses this service twice each week and she looks forward to meeting up with ladies that she has met there. I have found the staff to be very pleasant and helpful. The 2 days that my mum attends allows me a break as well due to my mum finding it increasingly difficult to be on her own as she gets older.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Christine M (Daughter of Resident) on Tuesday 30 January 2018. Relates to February 2017.
Wonderful standard of care and professionalism. A caring and dedicated team who take the time to get to know the service users and their likes and dislikes. Excellent information and feedback. Enjoyable and safe daycare and peace of mind for carers.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by Eileen L (Daughter of Resident) on Friday 19 January 2018. Relates to January 2018.
Birdston Day Care is the highlight of my mother's week. The service she receives and the kindness shown to her by all staff is what makes this centre stand out above all others.
All my mother's needs are catered for to the highest standard and the wide variety of events and activities ensure that both mentally and physically, my Mother's wellbeing will continue to thrive in a happy and safe environment.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by Angela S (Daughter of Resident) on Friday 19 January 2018. Relates to December 2017.
I am completely happy with services at Birdston Day Care. Although mum can't really tell us herself what she'd done and how she is treated., she always goes happily, which I guess means she is happy there.
All the staff, both clerical and medical, are excellent and nothing is ever a problem to them. They always take care of mum. I get regular updates on her care. I only wish the service was freely available to all those who live alone and need it.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Jonathan T (Volunteer) on Sunday 14 January 2018. Relates to April 2017.
Birdston Day Care is an extremely enjoyable place to come to for care and support. Clients have the opportunity to mix with other people and there is plenty of daily activities they can take part in both in the morning and afternoon. Occasional day trips are organised from the day centre and clients are accompanied by two or three carers depending on numbers. The centre also has two voluntary workers who assist the seniors and the other care staff with the different aspects of support offered to attend clients. The centre manager and two seniors are always on duty to help any concerns.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by Scott H (Son of Resident) on Friday 12 January 2018. Relates to December 2017.
Ever since my mother started to attend 'Birdston Day Care' she has done nothing but praise the time she spends there. The quality of the service provided is excellent. From the staff to the facilities, the activities and catering are remarkable. I live in Fife and I am pleased that my mum has a great time and the conversations I have after my mum has been to the centre is very interesting for me. We increased her days from 1/week to 3/week and I am so glad we did. I attended the recent Christmas lunch and I had a great time. Seeing first hand the care and attention everyone received was truly remarkable. Thanks.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by A P (Resident) on Friday 12 January 2018. Relates to December 2017.
Company, food, people and staff I am very happy with all here.
How likely would you be to recommend Birdston Day Care? Likely
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Review submitted from a Postal Card by A W (Wife of Resident) on Friday 12 January 2018. Relates to December 2017.
My husband loves going to daycare. He likes the meals and the company. He also likes the days out and it gives me time to do things on my own.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by Elizabeth B (Resident) on Thursday 11 January 2018. Relates to December 2017.
I really enjoy going to Birston Day Care. I go twice a week staff are so friendly helpful. I really enjoy the activities something different every time I go.
I can't thank the staff enough as they provide a wonderful service and feel so safe with them.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by Sharon U (Visitor) on Thursday 11 January 2018. Relates to September 2017.
I have visited the daycare unit several times and witnessed at first hand the care and dedication afforded to clients.
The daycare centre offers a safe, warm, friendly and secure facility and environment for service users.
My adopted brother volunteers at the daycare centre and he is a valued member of the team and loved by all the clients.
The clients benefit from the various activities on offer. The company aid interaction with other service users. They often have days out and everyone is cared for to an exceptional standard.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Heather (Private Carer of Resident) on Friday 27 October 2017. Relates to October 2017.
My friend enjoys going to Birdston Day Care and always looks forward to the days she attends. She always wax’s lyrically when telling friends about it. She enjoys the quiz’s, bingo and outings especially.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Postal Card by S S (Granddaughter of Resident) on Tuesday 29 August 2017. Relates to August 2017.
My grandad has recently started at Birdston and I cannot praise the staff and centre enough. It has been fabulous! The staff have made such an effort to settle my grandad and as a family have reassured us so much. I am delighted my grandad has a place here as he is already really enjoying it, especially the food. We have already added on a second day. The playlist idea is great and makes settling so much easier, hearing familiar songs definitely boosts the moral.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by George Max G (Daughter of Resident) on Sunday 28 May 2017. Relates to May 2017.
My Dad attends a few days per week and enjoys his time there. Staff are friendly and helpful and keep me up to date with how my dad has been with his eating, drinking and how he has interacted and enjoyed his day. This allows myself and my husband to have some me time with the knowledge that Dad is safe and well looked after and that gives me complete reassurance.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Graham B (Son of Resident) on Monday 15 May 2017. Relates to May 2017.
My father has attended Birdston for a couple of years now. He enjoys going and always speaks warmly of his experience.
My dealings with the team at Birdston are always professional, helpful and friendly. I am confident that the care at Birdston has played an important part in my father being able to continue living in his own home over this period.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Billie M (Wife of Resident) on Wednesday 5 April 2017. Relates to April 2017.
I have already recommended the centre to a friend. I appreciate the collect and drop off service and the friendly attitudes of the staff. My husband always enjoys his lunch but unfortunately isn't able to participate in many of the activities. However, he particularly enjoys days out and would appreciate more of these.
How likely would you be to recommend Birdston Day Care? Likely
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Review submitted from a Website Submission by Margaret M (Resident) on Saturday 18 March 2017. Relates to March 2017.
Always receive extremely good care and attention from all members of staff. The standards of hygiene are extremely high. There is a friendly and very welcoming atmosphere and the feeling that staff have a genuine interest in you. The lunches are very enjoyable and something I look forward to.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Jack R (Son of Resident) on Tuesday 14 March 2017. Relates to March 2017.
This provider is very helpful and understanding. My mother has Parkinsons and Parkinsons Dementia. She likes going to this daycare centre two days a week as it is getting her out into an environment with other people so overall it's very important to us in giving more balance and social benefits to my mums week and life. There are sometimes my mother can be very tired in the mornings due to her conditions and the centre has been understanding when I take my mother there a few hours later or if she is too tired sometimes which we appreciate a lot as it's accepting her individual circumstances which are potentially challenging. When she goes there it is giving her a better quality of life and I have found the people who work there to be very tolerant and understanding regarding my mum and very helpful. Therefore this is overall a very positive experience for my mum despite her conditions.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Carol D (Daughter of Resident) on Tuesday 14 March 2017. Relates to March 2017.
I would recommend Birdston Day Care for a number of reasons. The staff are very friendly and attentive to mum. The surroundings are very clean and safe for clients. You know when she is going there she is going to have fun be safe and happy and well fed and looked after.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Margaret S (Wife of Resident) on Tuesday 14 March 2017. Relates to October 2016.
We have used Birdston now for about 5 years. I have always been pleased with how my husband has been treated and cared for. It gives me great peace of mind to know that he is being well looked after.The staff are friendly and kind and I would like to think they are my friends too. There is a great manager and it seems to be a good, happy place for everyone. Things are changing for my husband, but he is always treated with dignity and care. Thank you, everyone, for looking after him.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by John H (Son of Resident) on Monday 13 March 2017. Relates to March 2017.
My mother thoroughly enjoys her days at Birdston Day Care. This is a lifeline to the outside world for her and without it, her life would be misery. I have found the staff at Birdston Day Care on all occasions to be very friendly and diligent in the discharge of their duties. The activities provided, such as the day trips and the Christmas party are always well organised, and once again I can say my mother loves her time there. She has also made some good friends. Well done Birdston.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Annie B (Daughter of Resident) on Monday 13 March 2017. Relates to March 2017.
My 92-year-old dad has been attending Birdston Day Care Centre now for about 18 months following the death of my mum. Dad looks forward to his day and always tells us of the activities whilst there, from communal games to visiting entertainers - the latter usually prompting a 'wee drink' from the bar. He enjoys the quizzes especially and can always tell me what the content is. He enjoys the singalongs as he and mum were keen dancers and often listened to music together and he's embarrassed about how many times he's won the bingo! He thoroughly enjoys the lunch and cakes however his main complement is always for the staff, from the moment he is collected and helped on to the bus, till the moment he is delivered home and settled into his armchair - he feels that all of the staff are extremely caring and helpful - 'can't do enough for me'. His one-day visit to Birdston is the highlight of his week and a day when I don't worry about him sitting at home feeling lonely.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by Linda M (Daughter of Resident) on Monday 13 March 2017. Relates to March 2017.
My mother attends one day a week and it is a lifeline for both of us. My mother meets new friends and takes part in the activities provided, it keeps her mind sharp and she is picked up in the morning and returned home late afternoon. She looks forward to attending.
Whilst my mother is at the centre it gives me the opportunity to have time to myself, meet friends or arrange appointments as required. I highly recommend Birdston Day Care and the staff are really friendly and professional.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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Review submitted from a Website Submission by E K (Son of Resident) on Monday 13 March 2017. Relates to March 2017.
My Mother feels very safe and happy during her four days at Birdston Day Care.
The staff have an excellent rapport, and understanding of my Mum's needs and capabilities.
A place where she always feels safe and always welcome.
How likely would you be to recommend Birdston Day Care? Extremely Likely
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November 2013
Recipient: Birdston Day Care
Date: Friday 15 Nov 2013