Lloyd Court

Hurrah for Lloyd Court, what about a pay rise for the entire staff!

I cannot praise the service I receive more highly. The carers and team leaders are exemplary. The food is always delicious and lovely and hot. The personal care I receive is excellent. My medication is always administered correctly and timely. I love living at Lloyd Court and all the team make my living here complete!

I can explain how I feel about this place. I am very pleased with the care I have received in this place.

Overall standard, very good.

I am very very happy to be living at Lloyd Court. Everyone looks after me so well. I was extremely anxious living on my own and used to call my daughter out frequently in the middle of the night. Now there is someone on hand all of the time and I am no longer having panic attacks. I am very happy for my daughter too as my care was impacting her health. I am happy to be here!

Thank you so much for all the support, care and kindness the whole team has been giving to mum too. She is coping with her normal wonderful resilience and enjoying getting involved in Lloyd Court activities.

Lloyd Court is absolutely the best care facility I have ever come across. My mother's care has been consistent and more than caring. The staff are kind, efficient and friendly been though they work for a pittance. I can't think of anything negative to say about it. Well done everyone.

I have recently come out of the hospital and find it very difficult to get around, even on my frame, so it is very reassuring to know that if I am in difficulty, that if I press my wrist alarm, someone will come to my aid very soon. Also, the carers help me in my bathroom. The staff here are ever so caring.

Thank you all.

For various reasons I haven't been able to visit my mother since August but the staff have been amazing. They have helped me sort out various issues to help my mother from a distance - they're really supportive and caring. Most importantly they have helped set up a chrome book so that she can see her new great grandson. They will also help her use it as she could never do this on her own. Our family are so grateful that our mother is in a such a safe, caring and happy place. She is so very happy there. When I tell my friends about Lloyd Court they immediately want to find somewhere like it in Hampshire - but there isn't anywhere.

Amazing facilities and care for my grandmother! The carers and management team really do care about the residents and have put my mind at great ease knowing my grandmother is there. I cannot thank the team enough for what they do!

In our family's opinion nothing has been too much trouble for the staff at Lloyd Court. The tenants all appear content and safe and my grandmother has settled in so well. We are now able to relax and not have to worry as we did when she was living alone. Thank you to everyone.

My mum is very happy at Lloyd Court. She was very anxious when she arrived but was soon put at ease and made very welcome. All staff are very caring and friendly. The grounds are lovely and Mum has a good view from her sitting room. Hopefully Covid restrictions will be eased soon so that family can visit more often.

The staff at Lloyd Court are fantastic - could not be better. They were so caring and capable in every way.

I think the service provided by Lloyds Court and staff are second to none.

Due to the pandemic, I have not been able to visit my mother so often (I live a 3-hour drive away), so my contact with the staff at Lloyd Court has been minimal, but when I have seen the carers, they still seem cheerful and do what they can to make the visit enjoyable. The staff keep in contact with me by sending photos, emails and phone calls. Considering the extra work and mental pressure of the current situation, I can only take my hat off to them.

Since last March 2020 all the tenants, staff and management have been under a tremendously challenging time this continued with incredible results and in January 2021 we were delighted to know that our mum has been given the first of the COVID vaccinations. The individual one to one activities have been such a mental boost that we are regularly updated with emails and photos sent. Top class care. Thanks.

Thank you for everything.

Mum moved into Lloyd Court in 2014 with Dad but has been on her own since Dad passed away in 2015. I live in Australia but am lucky enough to spend time each year with Mum, except for last year which was hard but Mum understands why - I never thought I'd never be allowed to fly 'home'! I've got to know the Management and staff over the years who are extremely caring, very approachable and professional, they have been this and more over the past 12 months. I've seen photos of the activities put on for the residents in their own flats to keep them entertained during lockdown, it's wonderful. It's been incredibly stressful from the other side of the planet knowing that the UK has a huge Covid battle on their hands and Mum being in the vulnerable category. However, there is no other place I'd want Mum to be and I know that every possible precaution has been put in place for everyone to stay as safe as possible. I cannot thank Management and Staff enough, you are amazing and thank you.

My mother joined Lloyd Court in October 2020, after a very unsettled few months, having had to go through temporary accommodation, the transition was a lot for her to accept and she took a few weeks to settle. However, the time it took was lessened by the excellent care she received from the off, especially during such a difficult time for everyone (Covid being so aggressive across the country). Every member of staff showed nothing but professionalism and understanding, going above and beyond to make my mother comfortable and happy in her new surroundings, this care has not wavered. It is unfortunate during the pandemic Mum has been unable to partake in activities, as these are put on hold, due to the centre having taken every precaution, ensuring their residents and staff are kept as safe as they can be, which I wholeheartedly support. I cannot express my gratitude enough for all the outstanding care and thoughtfulness in which all members of staff, including management, have shown.