Springfield Lodge Care Home

Generally pleased with the care and attention my relative has received. He is safe and relaxed. The staff are friendly and attentive, there are activities going on when I visit, Music playing & TV on. The dining room and lounge areas have been exchanged, to make a more comfortable atmosphere in the hot weather. He seems to be eating well.

I find that he level of care my mam receives is of a good standard, with carers often showing a good level of understanding while going "the extra mile", when carrying out the care delivery it comes across as them enjoying what they do and not just doing their job. When a carer told me they were an extended family to my mam, it filled me with a sense of reassurance that she is in good hands.

My dad says we have absolutely no complaints at all. Thank you all very much.

Step father recently admitted- he has settled well, although is experiencing increased confusion which staff have been excellent at providing reassurance. Staff are lovely, meals are great, tea and biscuits offered regularly. My step father had not had a bath or shower for 6 weeks prior to admission. 2 days after he came here the staff had encouraged him to shower. Care is second to none. Can't say enough about how fantastic the home is.

My Dad is currently looked after in this care home and I have to say that he is very well cared for. The new manager, Rachel has recently taken over the running of the home and along with Amy they make a great team. All of the staff are lovely and seem to genuinely care for my dad and always have a smile for you and you're welcomed like family when you visit. I know how difficult it can be when dealing with someone with dementia but they do seem to be able to manage my dad very well as at times he can be quite agitated. Springfield Lodge doesn't have that "care home" smell you often get and it's bright and cheery. Looking forward to the better weather so little day trips can start up again. At the end of the day, no one wants their loved one to be in a care home and it's very stressful and upsetting but as long as my dad is safe and cared for with kindness then I'm happy and he is safe and cared for with kindness at Springfield Lodge.

My mam was resident for about six weeks. The staff were lovely, they couldn't do enough for her. Her room was very nice, well decorated and exceptionally clean. The food wasnt quite to mams taste but there was always something she could eat. It was easy for us to visit and we were always welcomed. Mam was quite poorly but the staff kept us up to date with medications etc.

My mam went into Springfield Lodge in June last year, she was very hesitant to go into care after looking after herself at home. She was welcomed with open arms by the staff who made to feel at home. Staff are lovely and very caring. Mam loved the food especially the puddings. Mam wasn't in the best of health while she was At Springfield but the done everything they could for her. Mam sadly passed in January, the care and love they showed to us as a family after her passing was amazing, I couldn't thank them enough. The staff and management are amazing!

My mam settled in really well from first entering the home. She tells us she is well looked after and likes all the staff, which is a great comfort to me and the family, and is looking forward to continuing her residency at the care home.

This is a very friendly care home, where the management and staff go out of their way to ensure residents and visitors have an enjoyable experience!

I viewed quite a few care homes, but Springfield Lodge was exactly what I was looking for. This is because it was a lot smaller, more homely, less people and less noise. This is exactly what would suit my dad's needs. The lounge/conservatory is so relaxing and home from home. I felt so comfortable and relaxed when I sat in that room. My dad settled in straight away and is very happy with his new home. This is the proof of the pudding.

Had my husband in for respite for two weeks. He said lovely care home, staff are so friendly, plenty to do for the residents and the food was delicious. Would highly recommend Springfield Lodge to anyone.

Springfield Lodge is bouncing back after a difficult post-Covid period - instability due to several changes in management and some issues raised at their last CQC inspection. Staffing levels have gone back up, and there seems to be less reliance on agency staff. Some of the new staff, in particular, are proving their worth immediately. My mother had been having difficulty eating as she is in the advanced stages of Alzheimer’s and is 92. The new chef has gone out of her way to ensure Mum has lovely finger food and enough choice available. The menu is varied and inventive. Today was a choice between lamb steaks or frittata with new potatoes and vegetables, followed by a golden syrup sponge. Fresh cakes are available daily. In her first week as chef, my mum put on 4lb, which when she only weighs around 7stone, is massive. She seems more alert and less sleepy during the day, which is lovely to see.

My mother has been in Springfield Lodge for over two years now, and we are very happy with the care and attention she receives. She is bedbound, so cannot participate in the organised activities taking place, but when we visit, it is a pleasure to see the joy on the faces of the residents who are participating in craft activities, sing-songs, dancing etc. Dogs and children are welcome to visit, although it takes us a lot longer to get to visit Mam with them when walking through the conservatory, as dogs and children are very much adored by the residents - and staff! A member of the family visits her every day, and the home is always calm, with a relaxed and welcoming atmosphere. The staff are excellent - caring and approachable, and we are kept informed of any developments with Mam's needs and health.

Always feel that Mam isn’t alone when I leave after a visit. The care Mam receives is unconditional; they adore her. Everyone is approachable, from the manager to the cleaner, and nothing is ever any trouble to them. Great activities for the residents too.

My grandfather is being cared for full-time by the lovely staff at Springfield Lodge right now. We cannot speak more highly of this facility and of the staff, who are all exceptional. Springfield Lodge is very clean and warm and has a homely rather than institutional feeling. The Lodge is extremely secure, with doors locked at all times, allowing entry/exit via a manned intercom system. Whether it be for respite or long-term care, you can be sure your family member will be well looked after here.

My mother has been at Springfield Lodge for 18-months and has a spacious room with a pleasant view, which is important as she is bedbound. The staff have been great-helpful, friendly and caring, and she enjoys interacting with them to keep her spirits up. Despite various difficulties the care home has had to deal with, we have appreciated being kept in touch with developments with regards to visiting and the ever-changing rules from central and local Government. The management has been very accommodating, which means a lot both to my mother and the family. Thank you.

Well done to the whole team and both manager and deputy manager.

I currently live in New Zealand, but Sadly my mam developed Alzheimers disease having been diagnosed in 2017 by the community mental health team I was manager for.

As all relatives, I was devastated, and being so far away, it made it really difficult for me to deal with things. Mam was very fortunate to have an excellent care team, but with the onset of the Coronavirus, her ability to remain independent was no longer possible, and the very difficult decision to put Mam into care had to be made. Sadly I was unable to be there, Springfield was recommended, and Mam became a resident in June 2020.

I have just been to the UK for 2-months, and I can honestly say, I was so impressed with the care she is receiving, the staff are amazing, and it is like a home from home. The place is spotless and Mam is well and settled; the food is excellent, the staff are amazing with all the residents and show them love and respect. I would just like to thank them all for the amazing work they do. Merry Christmas.

I would highly recommend this home to anyone.

We have been very happy with the service and care given.