Barchester Gorseway Lodge, Hayling Island, Hampshire
Barchester Gorseway Lodge, Hayling Island, Hampshire
Barchester Gorseway Lodge, Hayling Island, Hampshire

Gorseway lodge is a beautiful purpose built nursing and residential home located walking distance from the beach. Finished and furnished to an extremely high standard offering a homely yet first class spacious environment with plentiful landscaped gardens and a lake with a water feature and coy carp.

Their dedicated and experienced team are passionate about providing quality care and specialist 24hr nursing that is an ideal alternative for those who no longer wish or are unable to manage at home. They empower residents to regain independence, choice and freedom in their lives in a safe and comfortable setting.

Their Memory-Lane Community specialises in innovative dementia care to enable every resident to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security. Gorseway Lodge's purpose build, secure memory lane garden had a water feature wind chimes and a feast for all of the senses.

Please don't hesitate to contact them for further information or to arrange a viewing, they're always happy to give tours of the Lodge and grounds at short notice.

Group: Barchester Healthcare Ltd

Person in charge: Margaret Ndanga (Operations Manager acting as General Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 40

Shared Rooms: 10

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Barchester Gorseway Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 02 Feb 2016

We currently have vacancies in our home for residents with nursing needs and for residents requiring dementia care. Please contact us to discuss your needs further. We would love to welcome you for a visit.

Current Reviews

Review Score: 7.2 (7.216)

The user Review Score of 7.2 for Barchester Gorseway Lodge is based on 1 Review/Recommendations. This Review Score of 7.216 is made up of 4.083 Points relating to the ratings and 3.133 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

Excellent in all respects.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Barchester Gorseway Lodge

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Barchester Gorseway Lodge

Job Vacancies

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Staff Profiles


Tony Rocks

Job Title: General Manager


I have worked in the Residential Social Care Sector managing a variety of care homes since 1990. I am proud of my achievements in being a qualified Social Worker, Counsellor and attaining a CMI Level 4 in leadership - this has enabled me to apply theory to practice in leading my teams in how to deliver the best quality person centred care.

I am committed to working with an established team to sustain an environment which enables and supports our residents to live as full a life as possible at Gorseway Care Community. I am dedicated to building relationships with residents and their families which focus all of our energies in delivering a lived experience, thus enabling everyone to reach their full potential whilst maintaining their independence and choice. The well being and safety of every resident is always at the forefront of all we do and I endeavour to keep this as our key value on a daily basis.

With the support of my skilled and experienced management team, we are able to lead and inspire our colleagues to deliver the core values of Gorseway's commitment to delivering care.,

I’m an avid “armchair” sports fan and a music lover, who is stuck in the golden era of the 60’s and 70’s - this is much to the delight of the residents.


Antony Eneas

Job Title: Team Leader


After finishing school I trained as a hairdresser and gained an NVQ level 2, and although I enjoyed my job, I still had a passion for care. Prior to joining Barchester I volunteered in the local community supporting individuals with care and daily tasks. Then I joined Barchester as a care assistant. I was promoted to senior care in 2012 and gained my BTEC level 2 diploma in health and social care in 2013. Through my passion to achieve and deliver high quality care I am now studying on the access to HE health and social care to kick start my dream of becoming a registered nurse.

In my spare time I enjoy keeping physical fit and attend Zumba classes which are quite amusing.


Christina Hummerstone

Job Title: Head Housekeeper


Prior to working for Gorseway I spent 17 years as a full time member of quality control and audits for Marks and Spencer. This involved travelling around the U.K to various locations.

I then started at Gorseway as a member of the housekeeping team before becoming the Head of housekeeping.

I enjoy new challenges and help my team as well as helping other departments. The housekeeping team and I are responsible for the cleanliness of the home as well as the laundry. My team are dedicated, happy and enthusiastic. They take great pride in delivering a high standard so you can enjoy a restful time at Gorseway care. I am great socialiser and enjoy time with both friends and family.


Debbie Balchin

Job Title: Home Trainer


I joined Barchester 6 years ago working a Sunday night shift as a carer. Over the years my career has progressed due to the Barchester Training School offering many opportunities. I ensure all staff are trained to the legal standards required and are given full induction to the company. I also help assist staff from any department access the Barchester Business School to help further their own careers. In my spare time I enjoy spending time with my two children, walking, kayaking and just relaxing together.


Jane Wilson

Job Title: Administration Assistant


I manage the Administration Team and its functions including Accounts, Personnel, Payroll and all administration for Gorseway Care. I joined Gorseway in 2000 and have over 20 years experience working within Administration and have an NVQ 2 in Customer Care and I’m also qualified to AAT in accounting. I give support to residents/relatives and social workers with any financial enquiries, I have a good relationship with all staff and I’m renowned for my dry sense of humour and integrity.

Outside of work I like to socialize with friends, but most of all I enjoy spending time with the two men in my life one being my husband and the other my four legged friend Patch who is a Jack Russell whose personality isn’t too different to mine, mad and will keep you on your toes.


Siri Young

Job Title: Scheme Support Officer


Following a career in trauma and intensive care nursing in Oxford, I moved to Hayling Island and joined the team at Gorseway 5 years ago. My role involves offering support and advice to the residents of the 75 Independent Living apartments on the site reporting or dealing with maintenance issues, liaising with healthcare professionals or calling the number at weekly bingo session. In my free time I volunteer as the fund-raising chair for the local lifeboat station and also enjoy gardening and anything connected with the Titanic and the 1970s.


Penny Harness

Job Title: General Assistant


I have worked for Gorseway for 9 years. I trained as a chef before becoming a carer and I now have my level 2 in care and, with help from Barchester, I completed my level 3. I enjoy caring and cooking but I how have a new job with in Gorseway which allows me to use all my skills and assist over the whole home. This is good for me as I enjoy problem solving and work well with all the teams at Gorseway. I feel at home when coming to work in this happy and supported environment. At home I enjoy spending time with family and friends, but what I love most is being with my two dogs.


Steve Bullick

Job Title: Maintenance Manager


Before working at Gorseway, I attended college to study electrical installation, whilst there I was employed at a four star Hotel in Nottingham as a maintenance engineer.

This involved painting, plastering, basic carpentry and plumbing as well as covering most electrical works. After gaining all my electrical certificates I relocated to Portsmouth to join the team at Gorseway as a maintenance assistant and progressing to maintenance manager. My role entails managing a skilled team on maintenance, gardens and drivers to ensure our buildings and four acre site is fully maintained to the highest standard. Outside of Gorseway I enjoy rambling, completing renovation projects to my house and visiting family in Nottingham and the Isle of Wight.


Matt Arnell

Job Title: Head Chef


I’ve worked for Barchester for 18 months and enjoyed my time here at Gorseway.

I have over 15 years of experience working in kitchens, hotels, care homes, restaurants and bistros.

I also enjoy working with my kitchen team. We all want to give a good service to our residents and their families.

I work closely with Scott, my 2nd chef to create a balanced menu meeting the needs and requests of all of our residents. We also change the menus on a regular basis to reflect the seasons.

Outside of work I enjoy socialising with friends and family I have two children, Finley and Ivy and they keep me very busy on my days off.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Barchester Gorseway Lodge