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- Gorseway Park Retirement Village care home

The food is very goodElizabeth B(Resident / Service User)



The food is very goodElizabeth B(Resident / Service User)



Gorseway Park Retirement Village offers beautiful nursing and residential homes in a stunning location directly opposite the beachfront. The homes are finished and furnished to a high standard, creating a warm, homely atmosphere within a first-class, spacious environment. Residents and visitors can enjoy plentiful landscaped gardens and a peaceful large pond home to elegant Koi carp.
They are proud to have two care homes on site: The Manor, residential home, and...
Care Provided by Gorseway Park Retirement Village
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Gorseway Park Retirement Village for full pricing details and T&Cs.
Contact Gorseway Park Retirement Village to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Janice West (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 61+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (33)
Visiting
- Visitors are welcome at any time. The team kindly ask that everyone is mindful around mealtimes to help them maintain a calm and comfortable environment for their residents
Parking
- On site parking available
Gorseway Park Retirement Village Reviews (108)
Gorseway Park Retirement Village has a Review Score of 9.8 (9.824) out of 10, based on 32 reviews in the last 2 years.
Over all time Gorseway Park Retirement Village has 108 reviews.
Not enough staff.
Lovely home.
My Brother has been very well cared for. He is happy and is happy with all the carers who, kindly, look after him. He loves his music. He is always clean and tidy just as he would wish. Many thanks to all the staff, what a wonderful team.
My cousin lived here for many years and was so happy! Always well cared for in a beautiful home. We even had her wake here to celebrate her life. Thank you all so very much.
Thank you very much for taking the time to feedback on the care of your cousin at Gorseway.
We were pleased to deliver the care to ensure that your family member's needs were met and our team continues to be committed to delivering the best person-centred care possible for all residents.
We...
I do not want to go home, I enjoy the activities.
I cannot speak highly enough of Gorseway Lodge. Also the biggest factor - there is no smell of urine, everywhere is clean.
Thank you very much for taking the time to submit a review for the home. We are delighted to hear how much you are enjoying your stay and the environment, and are pleased to share this feedback with our dedicated team.
Our gardens are beautiful to enjoy all year round and our varied nutritional...
Finally, it happened and she was taken from the hospital in Salisbury to this care home.
She stayed for one night!
The call system bells were going all night and staff were very hard to find.
We were sold a peaceful, stress-free recovery time for my mother in law after major surgery.
This is not what she got.
The room seemed pleasant enough when we looked around.
Sadly the floors were sticky and the bedding smelt very unpleasant when she eventually went to bed.
She hardly slept and her stay did not even last 24 hours.
Considering how much she was to be charged for her two-week stay I definitely think that this home could do so much better.
I am so sorry to hear your stay wasn't an enjoyable one. Our values are to make sure every resident is made comfortable well cared for at all times.
As the manager of the home, I am deeply saddened to hear that this was not the case, if you would like to discuss this further, please contact Gorseway and ask to speak to the acting Manager and I will be happy to talk with you.
They far exceeded our expectations by laying on a mini bus to take us all to the funeral allowing a small wake in their lounge and even giving dad condolences flowers. We are delighted with their service and feel the staff care for him, as we would do. Superb..
I am a 'fussy' eater but all my likes and dislikes were catered for, while all the staff are very friendly and helpful. There are several activities, podiatrist and hairdresser available and there are two communal lounges.
All very pleasant.
The staff are all very good to me. Nothing is any bother. Food is always hot. They wash my clothes as well.
Amazingly hard working and problem-solving geniuses.
The food is appetising and nutritious and my dad has his appetite back.
His clothes get washed daily and he is clean too. His wishes are respected and he seems happy here.
My dad is really happy here. He settled in quickly, likes the open spaces and different seating areas. Dad loves to wander and talk to everyone. I love the fact he is safe as well.
The rooms are spacious, clean and bright, with ensuite bathrooms.
It is such a relief to know that she is in good hands and I don't need to worry on her behalf.
I was very well looked after. Thank you.
Lovely surroundings and nice views. Good, friendly and helpful staff. Food is very nice. Comfortable lounges and dining room. I enjoy the activities during the day and mixing with other residents.
Since the new manager has been working at Gorseway in the last few months you certainly see a marked improvement in the running of the home. The atmosphere feels much better amongst the staff, but it would be good to see more permanent staff, than using agency workers. When you arrive in reception you are always welcomed by the lovely receptionist. My friend always looks clean, comfortable and well looked after. Her meals are always hot and fed to her with care and attention. Iw ould be happy to recommend Gorseway Care. Also, the nurses are always happy to discuss any queries you may have. Also, they contact me at home if they think necessary.
Thank you for your lovely review. I would like to reassure you we have recently been recruiting for good quality staff and currently, we have new Care staff who are going through their induction process in readiness to start with us in the coming weeks.
Nice location - helpful and friendly staff. Good choice of food - lots of events and activities. Nice comfortable lounges and dining area. 24-hour medical staff.
Good food, kind carers, warm. There is a hairdresser. Polite. There is a tv in my room.Very good care day and night. I have had a nice rest but I am looking forward to going home.
Staff are very professional, approachable and kind. Overall very satisfied with the care.
My Aunt always appears to be relaxed in her room. The room is clean and tidy. My Aunt always appears clean and well cared for and reports to me that the staff are all nice. I have always been able to speak to the staff easily and have found them to be very friendly and appear to know my Aunt and understand her very well. My Aunt does not eat much but this is her own choice.
The full time staff are very helpful and caring, however when agency staff are used, they are not aware of the history of the particular resident, and not as caring, can be abrupt. There also appears to be not a very good handover from agency staff and when staff return from leave. Also when the staff have a strong foreign accent, the older age people this can cause a problem with communication.
As a new manager in post, I am currently on a recruitment drive to ensure that we at Gorseway Lodge have a buoyant and steady staff team. Please note that due to the stringent checks that care staff are subject to - interview to employment can take a little time. I am sorry that you feel that an...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Meet the Team (1)

Manager at Gorseway
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