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Gorseway Park Retirement Village

354 Sea Front, Hayling Island, Hampshire PO11 0BA
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The food is very goodElizabeth B(Resident / Service User)
Gorseway Park Retirement Village, Hayling Island
Gorseway Park Retirement Village, Hayling Island
Gorseway Park Retirement Village, Hayling Island

Gorseway Park Retirement Village offers beautiful nursing and residential homes in a stunning location directly opposite the beachfront. The homes are finished and furnished to a high standard, creating a warm, homely atmosphere within a first-class, spacious environment. Residents and visitors can enjoy plentiful landscaped gardens and a peaceful large pond home to elegant Koi carp.

They are proud to have two care homes on site: The Manor, residential home, and...  

Care Provided by Gorseway Park Retirement Village

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,450£1,200 - £1,450
Residential Dementia Care£1,500 - £1,700£1,200 - £1,450
Nursing Care£1,500 - £1,700£1,500 - £1,700
Nursing Dementia Care£1,500 - £1,700£1,500 - £1,700
Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry

- And more.

In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

Contact Gorseway Park Retirement Village to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janice West (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 61+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with ensuite Wet Room (33)

Visiting

  • Visitors are welcome at any time. The team kindly ask that everyone is mindful around mealtimes to help them maintain a calm and comfortable environment for their residents

Parking

  • On site parking available

Gorseway Park Retirement Village Reviews (108)

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9.8

Gorseway Park Retirement Village has a Review Score of 9.8 (9.824) out of 10, based on 32 reviews in the last 2 years. Over all time Gorseway Park Retirement Village has 108 reviews.

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Showing 108 reviews matching selected criteria
Review from N V (Daughter of Resident) published on 29 December 2023 Submitted via Postal Card
Overall Experience

My mother moved with us to Hampshire in August. Finding good quality care was essential because my mother had complex care needs and I wasn't in a position to offer her 24/7 nursing care. We found Agincare, Gorseway Nursing Home Hayling Island and a vacancy was available just when we needed it to. Now my mother lives a two-minute drive from us and I see her regularly the staff are very caring and professional. Together we have navigated through some difficult times to get my mother stable and settled - which she is! I could not have done this without them we are incredibly grateful we have no hesitation in recommending this nursing home.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind words, I will ensure that this is shared with the team.

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Review from Sue R (Daughter-in-law of Resident) published on 30 November 2023 Submitted via Postal Card
Overall Experience
In the last 6 months, there has been a new cohort of staff who are extremely caring. The dining area is a calm environment and clients appear to be content with staff engaging with them. My parents-in-law always look will cared for and staff make sure they sit together each day which they look forward to.

The staff also engage with relatives and make them feel welcome.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your lovely review, we will ensure that this is shared with the team.

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Review from S G (Son of Resident) published on 17 October 2023 Submitted via Website
Overall Experience

The administrative and nursing staff are friendly, kind and thoughtful. The home is clean and tidy, the residents are clearly well looked after and the location is beautiful. Further, parking is easy, and the grounds are kept very well.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, I will ensure it is shared with the team.

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Review from Pauline G (Friend of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience

I have found the support staff, management and kitchen and domestic staff to be helpful, caring and accommodating to needs. The room could do with updating with a shower.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, this will be shared with the team.

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Review from Danny P (Resident / Service User) published on 27 July 2023 Submitted via Postal Card
Overall Experience

Staff are nice, friendly and helpful, from staff on the ground to management. Lovely gardens, grounds and surroundings.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, this will be shared with the staff.

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Review from N R (Son of Resident) published on 27 March 2023 Submitted via Website
Overall Experience

The team are caring and considerate and take really good care of my father. They are always able to deal with short notice requests, and I am confident my father is safe and happy. He has complex needs and they have dealt with these well.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your very positive feedback, I will ensure this is shared with the team.

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Review from Daniel C (Resident / Service User) published on 16 February 2023 Submitted via Postal Card
Overall Experience

Nice place, friendly staff.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, I will ensure this is shared with the staff.

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No Rating
Review from Jerry O (Husband of Resident) published on 6 January 2023 Submitted via Postal Card
Overall Experience

Overall, I am satisfied with the care my wife receives. She is kept safe, warm and clean. She is well-fed. Staff are always professional and courteous. They responded well to concerns I have raised and they demonstrate care for me as well as my wife. If I have concerns they are in two areas. 1) I believe that there is a discrepancy in the level of care provided by staff. Some go the extra mile, some just do the basics. 2) I am concerned that my wife spends too much time on her own as she doesn't like the lounge. More frequent visits to her room would help.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, I will share this with the staff.

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Review from Sheila S (Friend of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

My friend has settled in well at Gorseway Nursing Home. He is very happy with the staff; they are all very friendly and helpful. The nurses are particularly efficient. His room is kept clean and tidy, and the laundry service is excellent.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your review; this will be shared with the team.

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Review from J H (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience

Made to feel welcome from the outset. All the staff are attentive, kind and respectful.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your positive review, I will share this with the team.

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Review from S H (Godfather of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

My godmother has settled into Gorseway Nursing Home really well with the care and support the staff have given her. She has also enjoyed the entertainment provided by the home.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your fabulous review, this will be shared with the team.

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Review from S T (Son of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

Many thanks to all of the staff at Gorseway Park for the care provided to my dad during his assessment period following discharge from hospital. Every effort was made to make him comfortable and to keep him calm for what was a very challenging time for him with his condition. Everyone there was friendly and approachable to help with any questions.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for taking the time to write this lovely review, I will share this with the rest of the team.

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Review from B H (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience

I have both my parents at Gorseway Nursing Home, they have been treated with care and sensitivity. The staff have responded to any concerns that I may have raised promptly and appropriately. I believe that this is due to the fact that the care staff are well led and all the staff do genuinely care about the wellbeing of the residents.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for taking the time to leave this lovely review, it will be shared with the team.

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Review from Julie S (Daughter of Resident) published on 21 July 2022 Submitted via Website
Overall Experience

The team work really hard to meet Mum's needs and always treat her well. They are good at keeping me informed - making sure that I get emails and also telephone contact, whenever there is anything I should be aware of. The home itself is well laid out and the food provided is a good standard. The grounds are lovely, with plenty of quiet space as well as communal space. They go to great lengths to provide interesting activities, even mobile farms! They take the safety of their residents very seriously and take appropriate measures to preserve their wellbeing. I'm glad that Mum was able to get a space in this home.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for this lovely review, I will make sure it is shared with the team.

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Review from R B (Cousin of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

The standard of care has been exemplary. The receptionist, deputy manager and nurses need a special mention, nothing is too much trouble. The initial move into the nursing home was also super efficient and extremely quick as all the stops were pulled out. Thank you.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for this wonderful review, it will be shared with all the staff.

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Review from Beryl E (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

My sisters and I are very pleased with the care that is provided for our mum. From the time we enter the building the receptionist is very welcoming. All the staff we have found to be caring, respectful and friendly, cannot do enough for Mum. Also, the managers are very approachable. We are very pleased we chose this home for our mum.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village
Dear Beryl,
Thank you so much for your wonderful review, your mum is a pleasure to care for. I will share your lovely comments with the staff.
Kind regards

Janice

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Review from Michael H (Husband of Resident) published on 6 May 2022 Submitted via Postal Card
Overall Experience

Very impressed with the standard of care. The staff are very helpful and polite.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village
Thank you so much, Michael, for your lovely review, I will share your feedback with the staff.
Kind regards

Janice

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Review from Robin P (Son-in-law of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

My wife and I are very pleased with the care provided by those at Gorseway Nursing Home. We are always made welcome when we visit; by the receptionists and the staff, we meet on our way to my mother-in-law's room. Any questions I've asked, or concerns I've raised, have been dealt with promptly and professionally. This is the second nursing home my mother-in-law has lived in and we're so glad that we moved her here. I would have no hesitation in recommending Gorseway Nursing Home to anyone in need of the care they offer.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village
Thank you so much for the lovely review, I will share your feedback with the staff.
Kind regards

Janice

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Review from C B (Daughter of Resident) published on 25 April 2022 Submitted via Postal Card
Overall Experience

Both my parents are happy at Gorseway and I have found the staff to be caring and friendly. The managers are approachable and deal with issues raised and seek resolutions to problems.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind feedback, I will be sure to share this with the staff.

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Review from Diana H (Wife of Resident) published on 22 April 2022 Submitted via Website
Overall Experience

My husband has been a resident since July 2019. I am grateful he is near my home. Gorseway have provided the best service demanded from nursing home standards despite difficulty in recruiting staff in all departments, carers, kitchen and housekeeping.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you Diana for your kind feedback, I will ensure it is shared with the staff.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (1)

Janice West
Janice WestJob Title:Manager

Manager at Gorseway

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