Care Home Owned by Healthcare Management Trust in West Sussex
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for Healthcare Management Trust are showing below.
View the details of all 3 locations (with 93 reviews) owned by Healthcare Management Trust
Healthcare Management Trust Locations in West Sussex (1)
Norden House
9.7
11 reviews
Crookthorn Lane, Climping, Littlehampton BN17 5SN
"My dad was here for several months. His room and bathroom, lovely and large with a patio door to some grass and a hedge. All the staff were…" Read all 11 reviews
Location Type Care Home
Norden House offers residential, nursing, and dementia care, boasting sweeping views of the quiet countryside and is located less than a mile away from Climping Beach. The home's design and the type of care it offers are innovative and unique, with… Read more about Norden House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 64 Rooms from £1,400 / week
Healthcare Management Trust Reviews in West Sussex (11)
9.4
Healthcare Management Trust has a Group Review Score of 9.4 (9.395) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Management Trust must have a Review Score.
Review of
Norden House
from D S (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad was here for several months. His room and bathroom, lovely and large with a patio door to some grass and a hedge. All the staff were superb, friendly and very kind. 100%.
Reply from Justine Ellory, Business Development Manager at Norden House
Thank you for your 5 star review! The team at Norden House are very proud of the environment and home we work in! As you say a 'home from home' for all residents and care team
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Review of
Norden House
from Michael S (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service and care from the front reception through all departments to the genuine care at all levels for dad and the family. Wonderful, clean, modern home from home. Thank you.
Reply from Justine Ellory, Business Development Manager at Norden House
Thank you very much for your 5 star review! The team at Norden House love caring for Dad and we always appreciate you taking the time let us know, it means so much to all of us xxx
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Review of
Norden House
from Julia L (Niece of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the staff or facilities at Norden House. The rooms are spacious, light, airy and well equipped. All of the staff, without exception, are kind, helpful and very committed. It is such a comfort to know that they care for their residents in the way they do. The security is top-notch. The
food is excellent. There really is nothing to fault.
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Review of
Norden House
from Chris M (Friend of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just had lunch with a friend who lives at Norden House great food and a lovely setting for a catch up. The VE Day 80 party was also excellent as are the many and varied activities the Team organise. You are always made very welcome and the caring atmosphere is wonderful.
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Review of
Norden House
from C M (Relative of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very comfortable and feels welcoming. The staff are all friendly and caring. Our relative has settled in really well and seems content.
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Review of
Norden House
from L R (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
from our very first visit, Norden house has been a breath of fresh air, beautiful inside and out, as soon as I saw this place i knew i didn't need look any further, staff & nurses are so welcoming, my mums so happy, happiest I’ve seen her in a long time, thank you Norden keep up the fantastic work.
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Review of
Norden House
from Amelia J (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My Dad was a resident here from December 24 to last week March 25 where he passed away. Some dedicated and lovely staff. We're brilliant with dad in his last week. Concerns raised not given outcome. Lack of staff.
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Review of
Norden House
from Sue A (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum has been in Norden House since April 2024. We are beyond grateful to every single member of staff at Norden House. The care and support shown to our mum have been incredible. Keep doing what you are doing.
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Review of
Norden House
from J D (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
At last we found a wonderful care facility for my mum. The concept is to promote as much independence as possible to the residents, a home-from-home feeling. All the staff are welcoming, friendly and always willing to help where possible, maintaining professionalism and dignity at all times. The food
is excellent, offering dietary needs and always fresh with a great choice. All the management are available to offer help, support and advice whenever required. An exceptional facility with local connections. Thank you for welcoming our Mum and making her feel very special.
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Review of
Norden House
from C W (Granddaughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Myself and my partner visited my nan and had a delicious Friday meal of fish and chips and mushy peas.
The staff were all extremely welcoming and kind.
The surroundings were beautiful and unlike any other care home I've seen before.
It was lovely to see my nan so settled and happy at Norden House.
The staff were all extremely welcoming and kind.
The surroundings were beautiful and unlike any other care home I've seen before.
It was lovely to see my nan so settled and happy at Norden House.
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Review of
Norden House
from Michelle R (Guardian of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Norden House is a wonderful new care facility and six Catholic Sisters waited many months for the doors to open to welcome them. The concept is to give as much independence as possible to the residents. It has a home-from-home feeling. The sixty-four beds are divided into households of eight bedrooms,
a lounge/diner and a quiet room. There are also a number of cosy seating areas to relax in. The views are stunning across the beautiful Sussex countryside. Staff are welcoming, friendly and willing to help where possible. Food is good and the chefs cater for all types of healthy diets. The management are efficient, pleasant and hospitable. The newly planted gardens are coming to life as the plants blossom in spring. The bar/cafe is a good place to enjoy refreshments with friends and family. The hairdressing salon is an added bonus. All in all, this is an exceptional facility with a lot of local connections and it has been built as an environmentally friendly construction.
Reply from Annie Lewis, Manager at Norden House
Thank you for such a lovely review, it is a pleasure to have the sisters living at Norden House.
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Awards / Recognitions (0)
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