Care Homes Owned by Springdene Nursing & Care Homes Ltd

Thank you, Spring Lane.

Thank you to all involved for giving my husband Peter a lovely couple of weeks. He was made to feel very at home and very individual and special. The place has a lovely atmosphere , plenty of activity going on with variety and humour. As visitors, our family was also made to feel most welcome - and we enjoyed our regular cups of tea with cookies and cakes.

The home is expensive but very good value for money.

Very happy to have been accepted in this care home. Husband is still settling in and every help is offered to have calm and kind help. Food is very good which he enjoys. Entertainment is good, quite a variety given. Carers and management are very helpful and kind. Good consideration to residents from all staff.

My husband settled quickly into Spring Lane. He enjoys the food. His room is clean and comfortable. The staff are kind and caring. They spend time talking to the patients and their family when my husband became unwell during the night they contacted relevant agencies, monitored him regularly and kept me informed. Visitors are welcome at anytime. There are plenty of activities and some of the entertainment is excellent.

We are incredibly appreciative and cannot thank the team enough for the exceptional support and care my late sister-in-law received at Spring Grove over the past 4.5 years. The team's dedication, kindness, and professionalism were evident every single day - they truly went above and beyond to ensure comfort and dignity. The peace of mind and quality of care made it worth every penny. It was truly a comfort to know Pat was so well looked after. We couldn't have asked for anything more.

My aunt was a resident at Spring Grove from 2021 until her death in March 26 and I visited her almost every week over that period. Without exception I found the Spring Grove team to be caring, patient, accommodating to each resident's needs and fundamentally my aunt was happy to be there. The facilities are good, very clean and always kept at a comfortable temperature. The home gets regular investment to maintain and improve the facilities. The team are very stable with many working there for years. This consistency and familiarity is of tremendous value. It enables bonds to form between the residents and the care team which in itself fosters a more friendly and caring environment.

Overall, I think Spring Lane is an excellent care home. The staff are friendly and caring and the management are professional and responsive. I would like there to be more continuity of personnel regarding the activities. There used to be one person doing most of it who my mother liked. Now there are many more different people some of whom are very good but better continuity would be preferable.

My wife is extremely well looked after by delightful staff. Some aspects of her room could be better but the current refurbishment will probably improve when completed.

Lovely staff all very obliging and helpful. I have a very good opinion of this care home.

I and my husband visited á very dear old friend many times. We felt such a homely atmosphere at the home. The staff were all very friendly to us and extrêmement kind, thoughtful, available and friendly to our friend and to everyone. The activities were very good and the patients usually enjoyed them. The food was good. We were even offered tea most of the time. All in all patients are very well taken care off. Thank you very much to the whole staff.

My mother has received wonderful care at Spring Lane since she arrived in 2014. This has always been tailored brilliantly to her needs as her dementia has progressed and her physical capabilities have decreased. The home is very well managed and the staff are knowledgeable, warm, friendly and responsive. The recent refurbishment was challenging at times, but has improved the quality of the environment. I always recommend Spring Lane to people in our area.

My mother, 96 years old, initially moved to Spring Lane Muswell Hill for temporary 2 week respite break in November 2024. She was unhappy and lonely in her own home, and the council care package was adequate at best.

Her physical and mental demeanour immediately improved in the company of other people. The staff are friendly, approachable and caring. There are plenty of sociable activities. Mum enjoys the food, comprising three meals per day and frequent cups of tea.

The premises have been refurbished. It is a warm, comfortable and safe haven for the residents. Mum's room is clean tidy and perfectly adequate for her reduced needs. Visiting is positively encouraged.

I have met the owners June and Stacey who, refreshingly, are involved in the day to day running and planning of the home.

So far, this has been a very positive experience not only for my mother, but also for my brother and I whose care responsibilites have now been taken on by Spring Lane in such good fashion. Thank you

Best wishes

My stepmother has been in Spring Lane since the beginning of 2025. We have found the care excellent and her health has improved. The staff are very kind and one of the best things is the consistency of the care, where individual members of staff have become familiar and have had time to get to know her personally.

There is a positive and friendly atmosphere at Spring Grove and the management and staff are welcoming and and caring. The room was comfortable, nicely decorated and in the newly refurbished floor of the building. The food and snacks were all good and the sherry before the meal was a nice touch. The sense of company at the home is a real positive with a variety of other residents to talk to. The entertainment that was provided was also varied and enjoyable.

The public rooms are light and bright , the meals and snacks freshly prepared and there is a good range of activities and entertainment. Everyone made sure I was comfortable, my medicine plan was managed well and my visitors were welcomed.

Here for only 2 weeks, very satisfied with support and care. Felt very well looked after. Food well cooked, plenty full and varied. Room spacious and comfortable. Would choose as a care home it became very necessary.

I have lived in Spring Grove since 2010 and have never had any complaint.

Excellent - I have not had any problems. The staff on the whole, are great.