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Spring Lane

170 Fortis Green, London N10 3PA
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Spring Lane, London
Spring Lane, London
Spring Lane, London

Situated near Muswell Hill Broadway, Spring Lane is a care home in North London offering modern, spacious facilities.

High quality care is provided and a homely experience with local shops and public transport close by.

Care Provided by Spring Lane

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,590From £1,675
Residential Dementia CareFrom £1,590From £1,675

All fees subject to assessment of care need.

Contact Spring Lane to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lori Vela(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005
  • Number of floors: 5

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Parking

  • Car park to rear

Spring Lane Reviews (73)

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9.3

Spring Lane has a Review Score of 9.3 (9.268) out of 10, based on 11 reviews in the last 2 years. Over all time Spring Lane has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from J A (Daughter of Resident) published on 30 July 2026 Submitted via Website
Overall Experience
My father has been a resident of Spring Lane for 4 years. During this time, his needs have shifted and changed, as his dementia has taken hold.
He is cared for by the amazing staff at spring lane. From the cleaners to the kitchen staff and the reception staff and his key workers, my dad is always met with a smile, and knowledgable support.
Working together with his support staff and the managers, my dad recently moved to a higher needs floor. Any kind of change can be hard for Dementia sufferers, and his move was planned with compassion and thoughts for his needs being met.
As a result, my father has settled very quickly, with the staff on his floor quickly understanding his needs.
My family and I can rest assured that my father is being cared for in a happy, friendly, compassionate environment.

Thank you, Spring Lane.

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Review from Norma C (Wife of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

Very happy to have been accepted in this care home. Husband is still settling in and every help is offered to have calm and kind help. Food is very good which he enjoys. Entertainment is good, quite a variety given. Carers and management are very helpful and kind. Good consideration to residents from all staff.

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Review from A W (Wife of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

My husband settled quickly into Spring Lane. He enjoys the food. His room is clean and comfortable. The staff are kind and caring. They spend time talking to the patients and their family when my husband became unwell during the night they contacted relevant agencies, monitored him regularly and kept me informed. Visitors are welcome at anytime. There are plenty of activities and some of the entertainment is excellent.

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Review from N R (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

Overall, I think Spring Lane is an excellent care home. The staff are friendly and caring and the management are professional and responsive. I would like there to be more continuity of personnel regarding the activities. There used to be one person doing most of it who my mother liked. Now there are many more different people some of whom are very good but better continuity would be preferable.

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Review from Anne-Francoise D (Friend of Resident) published on 22 December 2025 Submitted via Website
Overall Experience

I and my husband visited á very dear old friend many times. We felt such a homely atmosphere at the home. The staff were all very friendly to us and extrêmement kind, thoughtful, available and friendly to our friend and to everyone. The activities were very good and the patients usually enjoyed them. The food was good. We were even offered tea most of the time. All in all patients are very well taken care off. Thank you very much to the whole staff.

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Review from E R (Daughter of Resident) published on 15 December 2025 Submitted via Website
Overall Experience

My mother has received wonderful care at Spring Lane since she arrived in 2014. This has always been tailored brilliantly to her needs as her dementia has progressed and her physical capabilities have decreased. The home is very well managed and the staff are knowledgeable, warm, friendly and responsive. The recent refurbishment was challenging at times, but has improved the quality of the environment. I always recommend Spring Lane to people in our area.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for sharing your experience at Spring Lane. Your feedback highlights the high standards of care and dedication our team provide every day. Knowing that our efforts make a positive difference means so much to us, and I will share your comments with the entire team.

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Review from P M (Son of Resident) published on 5 December 2025 Submitted via Website
Overall Experience

My mother, 96 years old, initially moved to Spring Lane Muswell Hill for temporary 2 week respite break in November 2024. She was unhappy and lonely in her own home, and the council care package was adequate at best.

Her physical and mental demeanour immediately improved in the company of other people. The staff are friendly, approachable and caring. There are plenty of sociable activities. Mum enjoys the food, comprising three meals per day and frequent cups of tea.

The premises have been refurbished. It is a warm, comfortable and safe haven for the residents. Mum's room is clean tidy and perfectly adequate for her reduced needs. Visiting is positively encouraged.

I have met the owners June and Stacey who, refreshingly, are involved in the day to day running and planning of the home.

So far, this has been a very positive experience not only for my mother, but also for my brother and I whose care responsibilites have now been taken on by Spring Lane in such good fashion. Thank you

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you so much for your kind review and for sharing your experience of the care at Spring Lane. Your feedback is greatly appreciated and means a lot to the whole team, and I will ensure your comments are shared with all the staff.

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Review from Chris E (Son of Resident) published on 5 December 2025 Submitted via Website
Overall Experience
The care home is lovley, it has just been renovated. Tje managment and carers go out of their way to provide care for your loved ones.
They keep an eye on their feeding.
I would recommend this home to anyone as it is clean and tidy.
Thank you

Best wishes

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you so much for sharing your experience of the care at Spring Lane. Your feedback is greatly appreciated and means a lot to the whole team, and I share your comments with all the staff.

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Review from A H (Stepdaughter of Resident) published on 5 December 2025 Submitted via Website
Overall Experience

My stepmother has been in Spring Lane since the beginning of 2025. We have found the care excellent and her health has improved. The staff are very kind and one of the best things is the consistency of the care, where individual members of staff have become familiar and have had time to get to know her personally.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for taking the time to share your experience of the care provided by the team at Spring Lane. Your feedback means a great deal to us, and I will make sure it is shared with all the staff.

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Review from L P (Resident / Service User) published on 15 May 2025 Submitted via Postal Card
Overall Experience
I stayed 3 weeks of respite care.

We had a friend who was 10 years in Spring Lane and as we visited regularly, the staff remembered us. They made me very welcome.

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Review from Carolyn F (Niece of Resident) published on 9 October 2024 Submitted via Website
Overall Experience
Thank you for providing respite care for our aunt. At very short notice you helped us have peace of mind that she would be cared for whilst we were away.
She loved her room and liked the staff very much.

Additionally, you lent us equipment when we had an emergency after she moved back into her own home. Very kind of you and much appreciated.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for your lovely review and for sharing your experience at Spring Lane, I will pass your feedback to all the staff.

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Review from Gill M (Cousin of Resident) published on 16 May 2024 Submitted via Website
Overall Experience
My cousin, a single gentleman, lived in the same house for 77 years so moving into a care home was a huge change for him. Staff at Spring Lane were incredibly patient, empathetic and gentle with him from day one so he settled in fairly easily and is now totally at home there. I am immediately informed about any problems, appointments or issues that affect him - communication is excellent.
Visitors are made to feel welcome and the atmosphere in the home is peaceful and happy with many activities available to residents. My cousin's room is kept clean and tidy, as are his clothes. He is given gentle reminders when needed about his personal hygiene, without making him feel embarrassed.

My thanks to all the staff at Spring Lane, you are all doing an amazing job and it's greatly appreciated.

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Review from J B (Niece of Resident) published on 30 April 2024 Submitted via Website
Overall Experience

The moment I stepped into the relaxed and welcoming environment of Spring Lane Care Home, I knew that this would be the right place to bring my aunt. Throughout her stay, the staff were professional, friendly and attentive and always willing to discuss my aunt’s individual needs with me. I was impressed with the regular close contact, informing me of the state of my aunt’s health and details of follow-up treatments and necessary adjustments. I’d like to thank every single member of the staff from the bottom of my heart for their kindness and dedication to the care of my aunt.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for your lovely review and for sharing your experience, I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.

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Review from Joe W (Friend of Resident) published on 12 February 2024 Submitted via Postal Card
Overall Experience
I would like to thank Spring Lane for looking after a dear friend of mine, who has been a resident for over three months. I visit regularly and have been impressed with the service provided. All the staff have been excellent and friendly to us.

The facilities and entertainment provided help to stimulate the patients with their well-being. I found it a friendly environment, and the in-house catering service was excellent. The patients often form friendships within the care home. I would not hesitate to recommend this facility.

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Review from D S (Son-in-law of Resident) published on 7 February 2024 Submitted via Website
Overall Experience

As always, the quality of care at such places is entirely dependent on the staff. Spring Lane has a real culture of professionalism and pride in providing the best possible care for the residents. The carers exude warmth, humour, and genuine affection, not only for those they care for but for their families and friends too. There is good communication from the home to family members regarding any changes in health conditions, and decisions are always jointly made. A high level of trust is therefore built up, ensuring peace of mind for all concerned.

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Review from A C (Nephew of Resident) published on 5 February 2024 Submitted via Postal Card
Overall Experience
Great care home.

Friendly staff.

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Review from M B (Son of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

I visit my mother every day. I see for myself how hard the staff work caring for the residents.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for your feedback about Spring Lane, and we will share this with the team at Spring Lane.

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Review from Marisa S (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

My mum has been living at Spring Lane for two years. During this time, she has been very well cared for. The staff are all caring, considerate, respectful and kind. My mum always praises the comfortable bed, the good food and the kindness of people around her. Myself and my sisters only have praise for the staff at Spring Lane. My mum is happy and settled, we couldn’t ask for more.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for your review, and we shall share your feedback with the team at Spring Lane.

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Review from Deborah L (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

We are delighted with the care at Spring Lane. Our mother is very contented, which is great to see. She is very happy with the food and with the care that she receives. On visits, we see that the residents are well looked after. Activities are plentiful, and there is always a lovely, warm and friendly atmosphere. Our mother's room is a good size for her, clean and well-appointed. We are very grateful to the staff for their thoughtfulness and consideration of the residents' needs.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.

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Review from Tracy H (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

My mum has been a Spring Lane resident for nearly four years now. In all that time, she has been very well cared for by staff, who I cannot speak highly enough of. Their care, kindness and respect for residents and their families is to be admired. I feel that Spring Lane is very much part of the local community, which adds to its friendly, relaxed atmosphere.

Reply from Mark Clements, Group Operations Manager at Spring Lane

Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Spring Lane.

Accreditations

There are no accreditations posted yet for Spring Lane.

Meet the Team (3)

Lori Vela
Lori VelaJob Title:Care Home ManagerJoined: 2018
Joined Spring Lane on 16/01/18.

Springdene is committed to providing the highest standards of care and aims to set the benchmark in quality and values. We are fully supported by our owners, who share this commitment and understand it is best achieved by having a well-trained, stable and highly motivated workforce, with good and cooperative employee relations.

All our staff are supported and offered chances to develop in their role through our training and career development opportunities.

At Spring Lane, what we do is important, so we work together to bring joy to everyday experiences, whilst striving to be caring and respectful of the people in our care.
Our vision is to enhance the lives of our residents by consistently delivering excellent service, as well as being the best place to work in the care sector.

Lori Vela

Joanne Simpson
Joanne SimpsonJob Title:Unit ManagerJoined: 2013
I began my career in care when I was 16 via volunteering at the local older people’s lunch club. I knew from this time that I wanted to pursue a career in care and took a role as a carer for adults with learning disabilities whilst continuing with my volunteering role. When I moved to London I had the wonderful opportunity of being able to do a modern apprenticeship in a care home for older people. I knew straight away that I had found the ideal job for me.

I am passionate about ensuring people are cared for in the way they want, that promotes and enables them to live life as they would to choose to.

I have worked in various care homes in the charitable, local authority and private sector. I have been working at Spring Lane since 2013 and have never looked back, I have progressed from Carer to Unit Manager. Spring Lane really has a home-from-home atmosphere and a caring community spirit.

Mark Clements
Mark ClementsJob Title:Group Operations ManagerJoined: 2014

“I was a late joining the nursing profession and after a career in chemical manufacturing/processing, I decided to retrain as a registered nurse.

During my nurse training, I worked regular shifts as a care assistant in various care homes to both enhance my skills and support my family.

In 2008, I finally qualified as a registered nurse and worked on an acute medical ward, completed my preceptorship and built on my nursing skills and knowledge.

Although I enjoyed my time in a hospital ward, I missed the ‘community’ within a care home and decided to devote my career to supporting people who live in care homes, joining Springdene Group in 2014.

I am proud to work for Springdene Nursing and Care Homes, especially as staff, are committed to bringing joy and enrichment to residents' lives, and how each home has a unique identity and resident community.”

Mark Clements

Frequently Asked Questions about Spring Lane

What types of Care is Spring Lane registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Spring Lane have?

There are 63 Single Rooms.

What are the Facilities & Services at Spring Lane?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Spring Lane to the centre of London?

6.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Lane to verify any information. View our terms and conditions. Spring Lane has an Enhanced Service -more info.