






Spring Lane is part of the Springdene family of care homes, still run by the same family who founded them over 55 years ago. Their passion for providing the highest quality of care in a warm and welcoming environment is stronger than ever.
When you step into Spring Lane, in leafy suburban Muswell Hill, you can be sure of a warm welcome and instant access to a wide range of...
Spring Lane is part of the Springdene family of care homes, still run by the same family who founded them over 55 years ago. Their passion for providing the highest quality of care in a warm and welcoming environment is stronger than ever.
When you step into Spring Lane, in leafy suburban Muswell Hill, you can be sure of a warm welcome and instant access to a wide range of facilities and services.
There are daily activities and entertainment, regular excursions and delicious food. On top of all that, there are lovely gardens for a stroll or to sit and enjoy the sun.
It is their recipe for ensuring all residents feel valued and loved. Spring Lane is helping people to enjoy life, a real quality of life, as they grow older.
Care Provided by Spring Lane
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees subject to assessment of care need.
The price(s) shown are provided by the care home. Contact Spring Lane for full pricing details and T&Cs.
Contact Spring Lane to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Springdene Nursing & Care Homes Ltd
- Private Owned
Person in charge
- Lori Vela (Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2026
- Number of floors: 5
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Parking
- Car park available for visitors at the rear of the home.
Spring Lane Reviews (75)
Spring Lane has a Review Score of 9.4 (9.430) out of 10, based on 13 reviews in the last 2 years.
Over all time Spring Lane has 75 reviews.
We are delighted with the care at Spring Lane. Our mother is very contented, which is great to see. She is very happy with the food and with the care that she receives. On visits, we see that the residents are well looked after. Activities are plentiful, and there is always a lovely, warm and...
We are delighted with the care at Spring Lane. Our mother is very contented, which is great to see. She is very happy with the food and with the care that she receives. On visits, we see that the residents are well looked after. Activities are plentiful, and there is always a lovely, warm and friendly atmosphere. Our mother's room is a good size for her, clean and well-appointed. We are very grateful to the staff for their thoughtfulness and consideration of the residents' needs.
Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.
My mum has been a Spring Lane resident for nearly four years now. In all that time, she has been very well cared for by staff, who I cannot speak highly enough of. Their care, kindness and respect for residents and their families is to be admired. I feel that Spring Lane is very much part of the...
My mum has been a Spring Lane resident for nearly four years now. In all that time, she has been very well cared for by staff, who I cannot speak highly enough of. Their care, kindness and respect for residents and their families is to be admired. I feel that Spring Lane is very much part of the local community, which adds to its friendly, relaxed atmosphere.
Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.
Excellent standard in all areas.
Excellent standard in all areas.
Thank you for your review, and we shall share your feedback with the team at Spring Lane.
Very caring, kind and efficient at Spring Lane.
Very caring, kind and efficient at Spring Lane.
Thank you for your review, and we shall share your feedback with the team at Spring Lane.
Food good.
Rooms very clean, and staff and management wonderful.
Food good.
Rooms very clean, and staff and management wonderful.
My family and I are delighted with the amazing care my Dad is receiving by all the wonderful staff at Spring Lane. We are very thankful and grateful to all the staff for considering his needs and making him comfortable.
My family and I are delighted with the amazing care my Dad is receiving by all the wonderful staff at Spring Lane. We are very thankful and grateful to all the staff for considering his needs and making him comfortable.
My mother, aged 101, has lived in Spring Lane for two and a half years. Her level of care needs are relatively minimal, although she is registered blind and is very hard of hearing. Spring Lane has a well established team of carers, mostly kind and very caring. The home has a warm and friendly...
My mother, aged 101, has lived in Spring Lane for two and a half years. Her level of care needs are relatively minimal, although she is registered blind and is very hard of hearing. Spring Lane has a well established team of carers, mostly kind and very caring. The home has a warm and friendly atmosphere, and a sense of informality, coupled with generally well worked out systems, procedures and structures - a good combination. Spring Lane is part of a group of three homes, set up and still owned by the original medical family who established it, and they are still involved. Leadership and management are satisfactory, and there is a kind, experienced and very responsive team at deputy management level. I was not happy with the way Springdene handled a complaint eighteen months back, and have concerns about the current refurbishment programme being carried out with residents in situ, although I don’t know how else this could have been done. However, would I choose this home again? Yes.
Spring Lane is a lovely care home in Muswell Hill with excellent staff and very good facilities, including good size bedrooms and a very large, modern ground floor lounge and diner. The staff communicate very well and are eager to address any concerns. Dad has been really happy there and although...
Spring Lane is a lovely care home in Muswell Hill with excellent staff and very good facilities, including good size bedrooms and a very large, modern ground floor lounge and diner. The staff communicate very well and are eager to address any concerns. Dad has been really happy there and although the care is expensive, the residents are treated with dignity and respect.
Thank you for your review, and we shall share your feedback with the team at Spring Lane.
Salient points from my experience of Spring Lane - the kindness and friendliness of the staff, together with the excellent care given to residents. The warm and welcoming atmosphere - I especially liked the flower arrangements in the lounge and the displays recording the changing seasons and...
Salient points from my experience of Spring Lane - the kindness and friendliness of the staff, together with the excellent care given to residents. The warm and welcoming atmosphere - I especially liked the flower arrangements in the lounge and the displays recording the changing seasons and festivals. The range of activities offered to residents, some of which such as a harp recital which visitors can also enjoy.
Thank you for your review, and we shall share your feedback with the team at Spring Lane.
My mother is not the easiest of residents because she is in the early stages of dementia and also has mobility issues (we definitely could no longer care for her at home). All of the staff at Spring Lane could not have been more caring or supportive, and my mother is genuinely much happier than she...
My mother is not the easiest of residents because she is in the early stages of dementia and also has mobility issues (we definitely could no longer care for her at home). All of the staff at Spring Lane could not have been more caring or supportive, and my mother is genuinely much happier than she was in her own home. This is a really well-run care home where everyone follows procedures, where they organise lots of interesting activities throughout the day, the family can visit whenever they like (including the dog!), the food is excellent, and they definitely do their best to match up to their stated aim of being a home from home. We can see that they meet a lot of different needs, and they accomplish this by treating everyone as an individual.
Thank you for your lovely review. Your kind comments will be passed on to the team at Spring Lane.
My relative had been a campaigner all her life and could be challenging in her old age. Over the six years she has been in the home, all the staff have treated her with respect, wisdom, patience and kindness, even when she was difficult. I have been consulted and informed in a good way. We are glad...
My relative had been a campaigner all her life and could be challenging in her old age. Over the six years she has been in the home, all the staff have treated her with respect, wisdom, patience and kindness, even when she was difficult. I have been consulted and informed in a good way. We are glad that she has been in this home and grateful for all they have done.
Thank you for your lovely review. Your kind comments will be passed on to the team at Spring Lane.
Good experience. Staff on hand and helpful. Clean areas. Comfortable areas to sit. Pretty garden and plants all around.
Good experience. Staff on hand and helpful. Clean areas. Comfortable areas to sit. Pretty garden and plants all around.
My mother died at Spring Lane at the age of 101 in January 2023. She had been a resident since September 2019 and always received excellent care - notably throughout the Covid pandemic. She had kept remarkably well really until just before Christmas 2022. After Christmas, she gradually declined...
My mother died at Spring Lane at the age of 101 in January 2023. She had been a resident since September 2019 and always received excellent care - notably throughout the Covid pandemic. She had kept remarkably well really until just before Christmas 2022. After Christmas, she gradually declined until her death in January. There was nothing specifically wrong with her other than advanced old age and frailty. The end-of-life care she received in Spring Lane was superb. We agreed on a plan with the home that she would not be transferred to the hospital, and the home worked with my brother and me to ensure this was the case. This included the home enabling family to stay with her 24 hours a day for quite a long period. I cannot praise the care she received too highly - from her carers at Spring Lane and from the district nursing/end-of-life team.
Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated. Your mother was a lovely lady, and it was our pleasure to care for her. Best wishes.
It has only been a very short experience, but so far, I have found the staff as well as management understanding and helpful to both myself and my husband, who has experienced a very bad stroke, which has affected our lives to a great degree.
It has only been a very short experience, but so far, I have found the staff as well as management understanding and helpful to both myself and my husband, who has experienced a very bad stroke, which has affected our lives to a great degree.
Thank you for your lovely review. We are glad you are happy. Your kind comments will be passed on to the team at Spring Lane.
My mother has been a resident of Springdene Nursing & Care Homes Ltd for the past two years during which time she has received the best care we could possibly have hoped for. From management to the care staff, the professionalism and empathy of Springdene employees when dealing with the residents...
My mother has been a resident of Springdene Nursing & Care Homes Ltd for the past two years during which time she has received the best care we could possibly have hoped for. From management to the care staff, the professionalism and empathy of Springdene employees when dealing with the residents is amazing. And as family members, we are kept abreast of the many activities and celebrations in the home. Their communication with families is quick and efficient as we are immediately contacted if there are concerns with my mother’s health. Thank you to the entire care team!
Thank you for your wonderful 5-star review. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. I will pass your kind comments on to all the staff at Spring Lane.
I am happy with the caring I have at Spring Lane care home. All staff at Spring Lane are good and caring. Staff and management are very good and helpful.
I am happy with the caring I have at Spring Lane care home. All staff at Spring Lane are good and caring. Staff and management are very good and helpful.
Thank you so much for your wonderful 5 Star feedback, it is our absolute pleasure to care for you. Your kind comments will be passed to all the staff at Spring Lane.
What’s great is to see her laughing at joking with the staff they know her so well.
It’s very reassuring to know she is safe and being well looked after.
I would like to thank all the staff at Spring Lane.
What’s great is to see her laughing at joking with the staff they know her so well.
It’s very reassuring to know she is safe and being well looked after.
I would like to thank all the staff at Spring Lane.
Thank you so much for your wonderful feedback. We are glad to hear your positive experience of Spring Lane and thankful for your kind comments, as a team we work together to provide the best experiences for both our residents and family members. Your kind comments will be shared with all the staff at Spring Lane.
My mother moved to Spring Lane about five months ago, and she settled very well from the start. The home is bright, clean and welcoming. The care is high quality, the staff are attentive and kind, and the good partnership working with health services has meant my mother’s health needs are always...
My mother moved to Spring Lane about five months ago, and she settled very well from the start. The home is bright, clean and welcoming. The care is high quality, the staff are attentive and kind, and the good partnership working with health services has meant my mother’s health needs are always promptly addressed. I have been impressed with the dedication of the whole team at Spring Lane.
Thank you for your generous comments. We are delighted you are pleased with our high standards.
My wife became a dementia resident in June 2022. She settled in very quickly owing to the wonderful, warm welcome and kind understanding care she has received from the start. Spring Lane Care Home is exceptionally suitable in regard to my wife's needs and I am always very grateful for the friendly...
My wife became a dementia resident in June 2022. She settled in very quickly owing to the wonderful, warm welcome and kind understanding care she has received from the start. Spring Lane Care Home is exceptionally suitable in regard to my wife's needs and I am always very grateful for the friendly and comforting atmosphere provided by the staff and the environment generally. This care home is undoubtedly of the highest quality and consistently provides the loving care and attention to detail which is so important in regard to my wife's circumstances and my own peace of mind at this challenging stage in both our lives. Thank you, Spring Lane and all the staff and management involved. Words are not enough!
Thank you for your wonderful review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated. Your wife is a lovely lady, and it is our pleasure to care for her.
Both my parents have been cared for at Spring Lane at different times. They have had very differing needs, with one parent with dementia and the other with joint replacement respite. In both cases, they have been treated with kindness and respect. Clearly, the care team strive to do all they can to...
Both my parents have been cared for at Spring Lane at different times. They have had very differing needs, with one parent with dementia and the other with joint replacement respite. In both cases, they have been treated with kindness and respect. Clearly, the care team strive to do all they can to provide a good and nurturing environment.
Thank you for taking the time to review Spring Lane. Your feedback is important to us. We really appreciate your kind comments, which I will pass on to the team at Spring Lane.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Spring Lane.
There are no upcoming events for Spring Lane.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Spring Lane.
Accreditations
There are no accreditations posted yet for Spring Lane.
Meet the Team (3)

Springdene is committed to providing the highest standards of care and aims to set the benchmark in quality and...
Joined Spring Lane on 16/01/18.Springdene is committed to providing the highest standards of care and aims to set the benchmark in quality and values. We are fully supported by our owners, who share this commitment and understand it is best achieved by having a well-trained, stable and highly motivated workforce, with good and cooperative employee relations.
All our staff are supported and offered chances to develop in their role through our training and career development opportunities.
At Spring Lane, what we do is important, so we work together to bring joy to everyday experiences, whilst striving to be caring and respectful of the people in our care.Our vision is to enhance the lives of our residents by consistently delivering excellent service, as well as being the best place to work in the care sector.
Lori Vela

I began my career in care when I was 16 via volunteering at the local older people’s lunch club. I knew from this time that I wanted to pursue a...
I began my career in care when I was 16 via volunteering at the local older people’s lunch club. I knew from this time that I wanted to pursue a career in care and took a role as a carer for adults with learning disabilities whilst continuing with my volunteering role. When I moved to London I had the wonderful opportunity of being able to do a modern apprenticeship in a care home for older people. I knew straight away that I had found the ideal job for me.I am passionate about ensuring people are cared for in the way they want, that promotes and enables them to live life as they would to choose to.
I have worked in various care homes in the charitable, local authority and private sector. I have been working at Spring Lane since 2013 and have never looked back, I have progressed from Carer to Unit Manager. Spring Lane really has a home-from-home atmosphere and a caring community spirit.

“I was a late joining the nursing profession and after a career in chemical manufacturing/processing, I decided to retrain as a registered...
“I was a late joining the nursing profession and after a career in chemical manufacturing/processing, I decided to retrain as a registered nurse.
During my nurse training, I worked regular shifts as a care assistant in various care homes to both enhance my skills and support my family.
In 2008, I finally qualified as a registered nurse and worked on an acute medical ward, completed my preceptorship and built on my nursing skills and knowledge.
Although I enjoyed my time in a hospital ward, I missed the ‘community’ within a care home and decided to devote my career to supporting people who live in care homes, joining Springdene Group in 2014.
I am proud to work for Springdene Nursing and Care Homes, especially as staff, are committed to bringing joy and enrichment to residents' lives, and how each home has a unique identity and resident community.”
Mark Clements
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Lane to verify any information. View our terms and conditions. Spring Lane has an Enhanced Service -what an Enhanced Service includes.