






Spring Grove is situated on the Finchley Road near to Swiss Cottage, in the affluent Hampstead area of North London.
The residential home offers excellent access to shops and public transport.
The home provides a happy, stimulating environment for residents while offering a comprehensive, individually tailored programme of care.
A nutritious and varied menu is prepared daily at the home which also caters for individual tastes and any dietary requirements.
Residents are offered...
Care Provided by Spring Grove
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees subject to assessment of care need.
The price(s) shown are provided by the care home. Contact Spring Grove for full pricing details and T&Cs.
Contact Spring Grove to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Springdene Nursing & Care Homes Ltd
- Private Owned
Person in charge
- Sony Joy(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 5
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (12)
Parking
- Underground car park available for visitors.
Spring Grove Reviews (52)
Spring Grove has a Review Score of 9.7 (9.713) out of 10, based on 16 reviews in the last 2 years.
Over all time Spring Grove has 52 reviews.
experienced at running quality care homes.the directors stay close to the action and are seen a lot on site.
which is a key factor.Good personnel management is evident and features such as a wide ranging staff
review and awards system is an outstanding aspect.
the carers are friendly patient and attentive and fun.the decor cleanliness and heating are good.The food is
varied and generally very good. The chef and his team are responsive to criticism and praise.the entertainment
is very good and varied.Itis a good experience here for residents and their visitors.
There are nice touches like home made biscuits,cakes and canapes not mention the sherry.
The home is expensive but very good value for money.
We are incredibly appreciative and cannot thank the team enough for the exceptional support and care my late sister-in-law received at Spring Grove over the past 4.5 years. The team's dedication, kindness, and professionalism were evident every single day - they truly went above and beyond to ensure comfort and dignity. The peace of mind and quality of care made it worth every penny. It was truly a comfort to know Pat was so well looked after. We couldn't have asked for anything more.
My aunt was a resident at Spring Grove from 2021 until her death in March 26 and I visited her almost every week over that period. Without exception I found the Spring Grove team to be caring, patient, accommodating to each resident's needs and fundamentally my aunt was happy to be there. The facilities are good, very clean and always kept at a comfortable temperature. The home gets regular investment to maintain and improve the facilities. The team are very stable with many working there for years. This consistency and familiarity is of tremendous value. It enables bonds to form between the residents and the care team which in itself fosters a more friendly and caring environment.
There is a positive and friendly atmosphere at Spring Grove and the management and staff are welcoming and and caring. The room was comfortable, nicely decorated and in the newly refurbished floor of the building. The food and snacks were all good and the sherry before the meal was a nice touch. The sense of company at the home is a real positive with a variety of other residents to talk to. The entertainment that was provided was also varied and enjoyable.
Thank you for your review following your stay at Spring Grove. We have passed on your kind words to the whole team at Spring Grove and those involved in the refurbishment of the second floor. We value all feedback, and reviews like yours not only reflect the experiences of our residents but also recognise the dedication of our staff in caring for those in our homes.
The public rooms are light and bright , the meals and snacks freshly prepared and there is a good range of activities and entertainment. Everyone made sure I was comfortable, my medicine plan was managed well and my visitors were welcomed.
Thank you for sharing your review. We have passed on your kind words to the whole team at Spring Grove. We truly value all feedback, and reviews like yours not only reflect the experiences of our residents but also recognise the dedication of our staff.
Here for only 2 weeks, very satisfied with support and care. Felt very well looked after. Food well cooked, plenty full and varied. Room spacious and comfortable. Would choose as a care home it became very necessary.
Thank you for sharing your review. We value all feedback, and reviews like yours not only reflect the experiences of our residents but also recognise the dedication of our staff.
I have lived in Spring Grove since 2010 and have never had any complaint.
Thank you for sharing your review., all feedback is greatly appreciated.
Excellent - I have not had any problems. The staff on the whole, are great.
Thank you for sharing your review. We value all feedback, and have shared this with the team at Spring Grove.
When her health failed in the final weeks of her life the staff bent over backwards to allow us to spend our last time with her. A truly exceptional Care Home.
Thank you for sharing your review. We have shared your kind words with the entire team at Spring Grove. Our aim is always to provide the highest standard of care, and we deeply value all the feedback we receive. Reviews like yours highlight the experiences of residents living at Spring Grove and the dedication of our staff, helping others make informed decisions about joining a Springdene home.
When we first started looking for a place for her we visited several homes and Spring Grove really stood out from the rest. You won't find residents staring vacantly at the TV for hours. For those who want to join in activities, there is plenty of variety. There's news, art projects, exercise classes - my mum was amazingly good (for a 94-year-old) at keeping a ball in the air and loved boxing (imaginary opponents)!
Both care staff and admin staff are great at interacting with the residents which is so important for making it feel like a real home. If staying in the family home is no longer an option, you can't do better than Spring Grove.
Thank you for taking the time to share your review, this has been shared with all the staff at Spring Grove. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Spring Grove, helping others make informed decisions to move into a Springdene home.
Mum lived at Spring Grove for about 9 months before she passed away and I am extremely grateful for the care she received. Spring Grove was recommended by Mum's GP and, whilst it may not be the shiniest care home compared to others, it is incredibly well run and the care Mum received was amazing. The staff are deeply committed, kind, hard-working, understanding, and compassionate and they work together as a team and communicate well with each other. Mum's key worker was lovely and the staff are completely consistent e.g. we never saw agency staff, which means they really got to know Mum and her family. Family and friends who visited Mum consistently commented on the kindness and care they observed. Communication with our family was excellent, and we were incredibly touched that two members of staff very kindly came to Mum's funeral. We are hugely grateful to everyone at Spring Grove for their care and kindness and recommend Spring Grove without hesitation.
Thank you for taking the time to share your review. I will ensure it is shared with all the staff at Spring Grove. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Spring Grove, helping others make informed decisions about joining our community.
My mother was fortunate enough to be cared for at Spring Grove from early 2024 until her death, peacefully, in November 2024. We looked at many homes - with some trepidation (because it is so hard to evaluate a home - to make a decision based on wallpaper, room views, etc when all that you really want to find out is whether kindness is on offer). I cannot speak highly enough of the staff - their endless patience (coaxing her to eat or drink when Alzheimer's had destroyed the interest in either), hard work and compassion. Despite shyness, she was gently persuaded (other than when it was beyond her) to join other residents for activities (rather than retreat to her room) and it clearly did her good. The staff gained her trust and affection (no mean feat, when any zest for life has drained away and their job was to sustain her nonetheless). She, and the family, are tremendously grateful - and, should the time come, I can only hope I will be looked after half as well.
Thank you for taking the time to share your review. I have shared this with all the staff at Spring Grove who cared for your mum. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Spring Grove, helping others make informed decisions about joining our community.
Mum lived at Spring Grove for three and a half years until she recently peacefully passed away, I cannot thank the staff for the wonderful care she received in her very happy home. Mum had ongoing care needs due to the progression of Parkinson's Disease and dementia, she was supported superbly and made to feel at home from day one. With regular doctor's visits, a very high standard of clinical care, and fabulous carers, for whom, nothing was ever too much trouble. Mum thoroughly enjoyed all the entertainment and activities provided in the lounge. Mum always had regular hair appointments which she was able to continue enjoying at Spring Grove. Mum enjoyed the great menus and the regular supply of tea and biscuits, the staff were so patient, always supporting her when she became too frail to drink without assistance. I spent Mum's last days with her and it was wonderful to see the very loving care she received, I will never forget the kindness and support I received at this difficult time.
Thank you for taking the time to share your review, this has been shared with all the staff at Spring Grove. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living in our homes, helping others make informed decisions about moving into one of our homes.
Both my sister and I are happy that Dad is being cared for by such wonderful people who take pride in caring for others. It is fantastic and I would happily stay here myself.
Thank you for your lovely review and for sharing your experience at Spring Grove, I will pass your kind comments to all the staff.
My aunt lived at Spring Grove for five years until her peaceful passing earlier this year, and I could not be more grateful for the care she received there. She took to the place instantly, having previously visited friends there, and was made part of the community from day one. The staff I got to know - many of whom were there throughout the five years - were kind, skilled, compassionate and incredibly hard-working, and communication with me as next of kin about her ups and downs was excellent throughout. I have another close relative in a different care home that is newer, shinier and smarter, but the 'feel' just isn't as warm or homely as at Spring Grove - they have really got something right in their culture of care. The end, when it inevitably came, was managed with great kindness, understanding and helpfulness too. I am hugely grateful to everyone at the home.
Care packages are reviewed twice a year, so prices do increase. Worth knowing.
As the LPA of a resident (2019) aged c. 98 with dementia, I can vouch for his well-being over 5 years. The cheerfulness of the staff who care for him is aptly symbolized by the welcome at the front desk always given to me when I visit. Thank you to the manager and your highly professional team.
I can’t overstate the warm welcome and excellent care given to my partner during his 3-week respite stay in April. The staff here are well trained, know exactly what is expected of them and always deliver with a smile. Our only disappointment was a lack of opportunity to exercise in the fresh air due to garden landscaping work being carried out at the time.
Thank you for your lovely review and for sharing your experience at Spring Grove, I will pass your kind comments to all the staff. The work in the garden is almost complete, and in time for the warmer weather so that everyone can enjoy it.
Spring Grove has cared for our very elderly colleague and friend for four years now and he is happy and well looked after by the team. The home is a very welcoming place to visit and the staff are always very helpful.
Thank you for your review, and we shall share your feedback with the team at Spring Grove.
I visited my husband daily so I was able to observe and see how wonderful the care was. An odd thing to say, but I'm missing my visits to Spring Grove and chats with all the carers and my talking with the other residents. I loved the informality, but knowing that a careful eye was always present. I sincerely hope the staff get all the support that they deserve.
Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Spring Grove.
There are no upcoming events for Spring Grove.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Spring Grove.
Accreditations
There are no accreditations posted yet for Spring Grove.
Meet the Team (2)

"Before moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.
I came to the UK in 2007, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.
Whilst a student I initially worked as a Nursing Assistant on a medical ward in an NHS hospital to provide me with the practical experience needed to complete my coursework.
I was fortunate to be able to work for Springdene Nursing and Care Homes, initially as a Senior Care Assistant at Springview, their care home in Enfield.
As I developed my skills, knowledge and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager at Spring Grove, Hampstead and then in 2018 became Home Manager.
Although I did not register as a nurse in the UK, the professionalism and clinical knowledge that I was exposed to as a nurse have helped me to be where I am today. By completing my Diploma in Leadership and Management and working my way up to Home Manager, I feel that I have the necessary skills to lead the team and provide high-quality person-centred care to residents."

“I was late joining the nursing profession and after a career in chemical manufacturing/processing, I decided to retrain as a registered nurse.
During my nurse training, I worked regular shifts as a care assistant in various care homes to both enhance my skills and support my family.
In 2008, I finally qualified as a registered nurse and worked on an acute medical ward, completed my preceptorship and built on my nursing skills and knowledge.
Although I enjoyed my time in a hospital ward, I missed the ‘community’ within a care home and decided to devote my career to supporting people who live in care homes, joining Springdene Group in 2014.
I am proud to work for Springdene Nursing and Care Homes, especially as staff, are committed to bringing joy and enrichment to residents' lives, and how each home has a unique identity and resident community.”
Mark Clements
Frequently Asked Questions about Spring Grove
What types of Care is Spring Grove registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Spring Grove have?
There are 40 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Spring Grove?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Spring Grove to the centre of London?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Grove to verify any information. View our terms and conditions. Spring Grove has an Enhanced Service -more info.