Care Homes Owned by London Borough of Barking & Dagenham

work, some of them a disgrace. Well done!

and stress free as possible - a welcome relief from the chaos of hospital admissions!

The home is bright and airy and doesn't feel 'institutional'. There are a lot of modern touches - A smart speaker playing music everywhere, tablets for entry/exit check in, etc. Her room was VERY large and we were encouraged to make it homely even though she was only there for a short time.

I can't praise the team enough and wish my mum's condition hadn't deteriorated meaning she had to move elsewhere.

A heartfelt thank you to all involved. You should be proud of the care you're providing - not only to your residents but also to their friends and family.

kind wonderful bunch. Many thanks to them.

jobs - but here the staff provided so much more than that in that they cared for my aunt as if she was one of their own family. As her dementia worsened, particularly during covid, that care never wavered with staff always giving her the respect she deserved. We were always welcomed for visits, whether by arrangement or ad hoc, and the managers always had time to speak to us about concerns, at length if needed, and we never felt a burden. We enjoyed seeing the photos of her joining in numerous activites, especially the singing and dancing days and the visit from a petting zoo. Our family cannot thank everyone at Kallar Lodge enough for their unstinting care, kindness - and love. Thank you x

know that she is safe and well cared for.

hard to meet so many great humans in one place. Great experience. Well done.

visited my nan.
When she arrived she was very upset and was adamant she wanted to go home but as the days have gone by she has got better each day.
She now looks much better thanks to the carers and seems much more happy and settled.
The people in charge recently moved my nan to a different room on a different floor as they felt it would be beneficial which it has turned out to be.
My nan much prefers it and again had settled even more since moving.
I couldn't speak higher of all the staff at Kallar Lodge, they do a great job and long may that continue.

and send them to my brother. All in all, we are all really happy. Couldn't wish for a better place. If only we could find a place for our disabled son, that had the same care, compassion and love. I just wouldn't have any worries.

them all for the care given to our mum.

wants some privacy. I cannot fault anybody I have met there and think they are all doing a great job. I'd like to thank all the staff from the bottom of my heart as my mum's life has now improved by no end.

her care and the staff are all very friendly and caring, from the estate team and the carers to the cook. From day one everyone introduced themselves to me and Mum, and made us both feel very welcome to be there. Although only being there a short time she has already gained weight and her communication and interaction with people has improved greatly. Her constant nervousness/anxiety has gone and this confirms to me she is happy and feeling safe in the home. I cannot recommend Kallar Lodge enough and feel very thankful to everyone within the team for the peace of mind you have given to me, and the safe and caring environment you have provided for my mum.

room that we're slowly filling with her personal items, but she enjoys spending time in the lounges with the other residents. I'm so grateful and give huge thanks, to everyone at Kallar Lodge, for providing a clean, safe and happy environment for Mum.

19th November. On our arrival to the visiting room, I was overwhelmed by the care that was taken for us to celebrate her birthday. There was a table laid out beautifully for us to have our own birthday celebration, including a pot of tea and all the trimmings. She has been at the home for four and a half years now, and the care by the staff and admin has been second to none.

the staff.
And throughout the Covid-19 pandemic, the home has done all it can and more to make sure my dad is safe and have abided by all the rules on PPE and guidance. I am able to visit my dad in a room in the home wearing PPE and am very happy with how my dad looks his skin is so much better and he has lost weight. He looks so well that it makes me very emotional that he is being cared for so well.
I would like to say that if myself or my sisters had to be cared for in a home that Kallar lodge would be the home I would hope that I would live