Care Homes Owned by Cedarmore Housing Association Ltd

The manager courageously regarded this as a worthwhile challenge and she and all her staff responded magnificently. They have embraced the home's aims of care through consideration, kindness and respect. Individual staff excelled in their empathy for my brother giving considerable amount of time listening and adapting to suit what was required at the time. Rehabilitation was helped by many acts of kindness eg. taking him for a walk to the not-so-local shops to build confidence in going outside. The atmosphere is welcoming and accommodating for visitors.

been kind and proficient, giving their care with love and confidence and adapting without any fuss as needs have changed.
Communicating with her had become more challenging as her sight and hearing deteriorated but they found ways to manage it.
The staff look happy to be doing their important and demanding work, noticing and willingly doing that little bit extra for the resident and the visitor.
Communication between the home and relatives has always been excellent.
The activity programme is varied and designed to be able to include everyone who wishes to join in, residents and visitors alike.
My aunt has been settled and content here. I am very glad that we found this lovely place for her

my mum. Management and staff are professional, friendly and dedicated to providing quality care. The care home offers a range of engaging activities and social events, encouraging residents to stay active and connected, invitations are always extended to the families of the residents. Having my mum looked after so well is a blessing and a relief.

the home only for a short time, they all knew him and were clearly interested in him as a person. The staff were so caring at all times. 5 days before he passed away, he was doing karaoke at the Easter party having a great time. We were given lovely pictures from that event and we will treasure them forever. The way the staff related to me was lovely and they went above and beyond to ensure I was looked after too. When my father in law died, everyone went above and beyone to care for us and they were very compassionate, caring and considerate and treated my mother-in-law, sister-in-law and I with utmost love, respect and care. We are so grateful my father in law got to spend his last 3 weeks in this beautiful home.

like, we're pleased to say that she likes them all, in particular the social events. Mum also enjoys the food at Beechmore Court, she had lost her appetite but now she looks forward to her meals again. A truly lovely care home.

high level of care, attention and compassion to mum and her challenges. They have taken care of her with patience, understanding and genuine concern for her health, welfare and wellbeing. They ensure they keep us updated on everything relevant about mum. Family are welcome to events/activities and we have attended a number of them and had lots of good times with mum, even though she might not fully realise who we are. There are activities every day for her to participate in and they really care about providing stimulating and enjoyable moments for residents. There is genuine kindness shown, and our family has peace of mind that mum is being well taken care of. That means so much to us.

as the ratings.

you are always made very welcome and there is a fabulous friendly feel when you enter. We, as a family, are very pleased with the way our mum is being cared for.

and the overall admission process went smoothly.
All the staff gave a very warm welcome and created a cosy, friendly environment. Visits could be made (and were encouraged) at any time during the day, including young children. Within no time Mum felt relaxed and at home, and made friends with other residents. Food was very good (... even had a surprise birthday cake!)
A minor medical issue was dealt with immediately.
Although obviously happy to go back to her own home, she was sad to say goodbye to everyone at Beechmore Court.

discomforts are dealt with straight away. I would be happy to be a resident.

lovely; they are kind and make her feel safe and secure. Mum loves that there is a little church service on a Sunday afternoon each week. Our family can call in to visit whenever we want to and are always made to feel welcome. My mum is truly settled and happy at Beechmore - thank you so much.

most days and residents can choose to join in or not. I feel she is well looked after and they do listen to residents' requests. She has been on a few outings organised by the staff and we take her out for an afternoon for family events.
I feel her health, physically and mentally, has improved and she seems happy.

specialist support commensurate with their personal hygiene and needs.
Quite obviously, the cost of somewhat prohibitive and rather a shock nationwide, hence a satisfactory rating is given for value for money.