Care Homes Owned by A&R Care Ltd in London

If there was a query, it was always catered for.

They did all the laundry and packed when he was ready for discharge

I can see the efforts made to improve the care for my mother. My sincere thanks and respect to all the staff as their days can be very challenging. I would like to convey a big thank you to Olay for allowing the continuation of having an open dialogue to ensure my mothers' voice to be heard so that her care doesn't decline. The knowledge, experience and understanding Olay has provided has increased my confidence that my mother is still in good hands. I would also like to give thanks to Carol and Remea with upholding the standards of care. Everything has been very good, thank you.

I am very pleased with the care my mother is receiving. The nurses are very kind and attentive to my mother. My mother has settled into Beechwood House and has gotten into the routine. My mother also enjoys the summer days in the garden.

Mum has settled well over the past year. The team are really friendly and have made her feel at home here. One example of this is the food. She loves all the food especialy the tea and cake. The team are great at working with her requirements when she has a request. We also love the visiting hours as they are really good for us travelling from a distance. A cup of tea is also always offered to us!

Staff appear to care and residents well looked-after

Popped in to visit Mam. She was in her room, so I spent fifteen minutes with her. Mam was very stropy, so I played a song she likes and she responded to that. We sang the song together. I was shown to Mum's room, as I wasn't sure how to access it. The domestic came in and spoke with Mam, they seemed to have a good rapport. So; it was assuring to know, Mam has a social connection there. I have rated based on my experience of working in the care sector.

All the Beechwood house staff are without exception kind, caring, professional, and friendly, both to residence, families of residence, and wider circles of friends. I have so much admiration for the tireless work that they do so gently and kindly.

Generally, I am very happy with the care and support that Mum receives at Beechwood House.

I fully trust the team working here to look after my mother.

She has built some good relationships with the team and always seems settled and happy whenever I visit. Her medical needs have been managed very well, and I am always kept fully informed.

I am happy to recommend Beechwood House.

Thank you for everything you continue to do for my mum!

I feel incredibly lucky that my mother is a resident at Beechwood House. The staff are so caring, friendly, helpful and knowledgeable. To see how happy my mother is when the staff speak to her shows the wonderful bond they have. I'm always impressed when I call and my voice is recognised. We feel very welcome when we visit and are always kept up to date with any changes taking place.

Friendly staff. Happy to keep us informed. Nan is always presentable and well looked after. Residents love the parties. Handover from old owners to new owners went well and they made sure we knew who they were by talking and meeting residents and family.

From the family

When we vist my sister in law Mary staff are always very nice and helpful Mary is always clean and looks very happy.

The team are fantastic and care for her very well. They are the Homes best assett.

My mother was accepted to Barrington Lodge November 2024. Initially her move was traumatic due to her having dementia and alzheimer. Since then she has adjusted comfortably. The room is acceptable but does need repair and a coat of paint. The staff are attentive to her needs. We are kept up to date with regards to her wellbeing. Overall we are satisfied with the care she is being given.

The staff are very kind and friendly, and always willing to help, they are very caring and they give full attention to every individual both residen and their family, when I go there to look for my mother she is always glowing and clean no matter how early or how late. I am happy that that's where my mom is and I couldn't pick a better place.

My dad has been here nearly a year and they are excellent in every way, highly recommended in every sphere, his carers are empathetic and very professional. Food is excellent and I can't recommend them highly enough.