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London Borough of Richmond upon Thames Locations (3)

 - Browse 3 Adult Day Care Centres owned by London Borough of Richmond upon Thames
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London Borough of Richmond upon Thames Reviews (5)

Reviews posted for members of London Borough of Richmond upon Thames

Overall Experience
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Review of

The Woodville Centre at Ham

from S M (Son of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad, who lives with dementia, has spent three days a week at the Woodville Centre, for the last couple of months - to give our family a much needed break from full-time care. He returns home in the afternoon with a smile on his face and a spring in his step. All of the staff, the carers, the drivers
who pick my dad up, have all treated him with kindness, understanding, and a good deal of patience. People with dementia can be very challenging at times, but the team at Woodville are first class.
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Review of

The Woodville Centre at Ham

from W H (Wife of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a centre of excellence. The staff are welcoming, kind, compassionate and flexible. The atmosphere is warm and caring. If you have any doubts, contact the manager, who will discuss your needs with clear understanding and diligence.
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Review of

The Woodville Centre at Ham

from Keith A (Husband of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife, who lives with vascular dementia and Alzheimer's, has been cared for twice a week at Woodville Day Centre since 2020 to give me my only respite as a full-time, 24/7 carer. She is an awkward customer for sure but my experience is that she is treated with absolute respect, dignity and friendliness.
Nothing appears to be too much trouble and on more than one occasion the team have gone above and beyond what could described as reasonable. I have no reservation about recommending Woodville to anyone who needs dementia care for a loved one.
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Review of

The Woodville Centre at Ham

from K A (Husband of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Woodville Centre in Ham is a wonderful, wonderful place: it is an oasis of calm, peaceful professional care for those suffering from dementia and for those family members who look after them. My wife has late-stage Alzheimer's and I first approached the Centre for help when I needed someone to look
after her for an afternoon while I attended tests myself at the hospital. I was filled with trepidation at the thought of just how awful it might be. I had a lengthy chat with the manager and was immediately reassured by her willingness to listen, to empathise and to discuss. The impression I got from her was reinforced by the calm professionalism with which the other staff on duty went about caring for and interacting with those needing their help or companionship: you can learn an awful lot from watching people when they're unaware of being observed. We have now used their services on a number of occasions and I cannot understate how much we have appreciated their help.
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Review of

Sheen Lane Day Centre

from Charles R (Son of Resident) published on 27 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum attended the day centre for years until, sadly, she moved into a care home.
The staff were always friendly and caring.
The centre offered Mum lots of meaningful activities and meals.
I cannot praise the staff enough for all their care.
They offered so much support and help.
Reply from Ferry, Day Centre & Transport Manager at Sheen Lane Day CentreThank you for your kind comments. Your mum is a special person, and it was a pleasure having her at the day centre.
When she was with us, she was a breath of fresh air for all our clients and staff, and we all enjoyed her sense of humour.
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