Benslow Management Company Ltd in Hertfordshire | 3 Care Homes

Review of
Robin Hood House
from Mark J (Son of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

The care is amazing, we feel so at ease that our father is in great hands with the great staff that work at Robin Hood House
There's plenty for the residents to do

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it is a pleasure looking after your dad.

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Review of
Highbury Rise
from Paul M (Respite Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

Excellent stay. Very well looked after & cared for. Nice to relax & to get well, all staff extremely great & treated me very well, great good & great room & I enjoyed my stay here. Highbury Rise is a lovely building, great garden outside. I believe it has done me really well to be able to rest, concerse

& recover, I have never stayed at a rest home before. I would like to thank everyone here for their kindness & wonderful care.

Reply from Victor Mashiri, Home Manager at Highbury Rise

It is always encouraging to receive feedback on how our staff are caring for residents who come through Highbury Rise. Here at Highbury Rise, we take great pride in the work we do, and we truly…read more

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Review of
Highbury Rise
from Linda S (Friend of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

Lovely to come & visit my friend, very welcoming. Helpful staff and a very good cuppa when we visit. Enjoy talking to the staff as well as residents very inclusive. Comfortable.

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Review of
Highbury Rise
from Fiona A (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

My mother spent a month at Highbury Rise last year and is now back permanently. My sisters and I are very pleased that she's so comfortable, well looked after and happy.
The staff are compassionate, friendly, attentive and professional - they make visitors feel welcome and seem to go out of their

way to relate to and reassure residents.
The atmosphere at Highbury Rise is calm, welcoming and inclusive. Residents are encouraged to take part in activities if they like but their wishes are respected if they'd prefer not to. A good place to be.

Reply from Victor Mashiri, Home Manager at Highbury Rise

Thank you for your kind feedback. We're so pleased to hear your mother feels happy, comfortable, and well cared for at Highbury Rise. Your recognition of our team's compassion and the inclusive…read more

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Review of
Highbury Rise
from Susie S (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

My father stayed at Highbury Rise for 5 weeks for some respite care after having a fall at home in January.

He received a good level of care and was well looked after.
He is a shy man and decided not to leave his room but he was very comfortable there and having the ensuite room was extremely

beneficial for him.

The care home were friendly and welcoming and I would like to thank them for looking after my father so well during his stay there.

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Review of
Highbury Rise
from D W (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report

Overall Experience

We are very happy with Highbury Rise. It is a home from home where residents are treated with respect, care and compassion. Family members are included and welcomed.

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Review of
Benslow Nursing Home
from Alison S (Granddaughter of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

My Nan had a 4 week stay in hospital and on the day of her discharge we were informed by her previous care home that they could no longer meet her needs - two weeks before Christmas!!!
My mum and I went to see Benslow Nursing Home as we liked what we saw online and from the second we arrived we were

welcomed with literal open arms, warm & compassionate introductions to every member of staff we passed, and the most wonderful homely, family feeling we could have ever imagined. The staff were so dedicated to their jobs and meeting their residents needs.
It was everything we could have wanted for my Nan, and sadly after just 10 days my grandmother passed away but in the most peaceful warm environment - we are so glad she spent her last days here.
We cannot express our gratitude to the manager and all her staff at Benslow for everything they did for Nan and us as a family in such a short space of time.
Thank you will never be enough.

Reply from Sandra Tyers, Home manager at Benslow Nursing Home

Thank you for this beautiful review, it was an honour and a privilege to be part of your nanna's life journey alongside you and your family.All the bestSandra

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Review of
Robin Hood House
from David W (Nephew of Resident) published on 7 March 2025 Submitted via Website • Report

Overall Experience

My uncle came to Robin Hood House the start of 2024 and stayed there for just over a year. He had a wonderful stay at the home with the staff really caring for him.
I would highly recommend this home as it not only has amazing staff but is set in beautiful grounds with a lovely garden to walk round

in the summer months.
Many Thanks

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your lovely review, it was a pleasure looking after your uncle and we will all miss him dearly.

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Review of
Robin Hood House
from Colin B (Son of Resident) published on 3 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been staying at Robin Hood House since November 2024 and has flourished both physically and mentally. Unlike in her previous care home, she is well fed and always happy whenever we see her. We believe that this is down to Robin Hood House being well led in their work and workplace.
Thank you

very much for all you do for Mum.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, we are pleased mum has settled in well at Robin Hood, she is a lovely lady and a pleasure to care for.

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Review of
Robin Hood House
from D S (Son of Resident) published on 4 February 2025 Submitted via Website • Report

Overall Experience

My father was only at Robin Hood House for a short time but he was moved there under very short notice and it proved an absolute godsend.
The staff are courteous, professional, sympathetic and kind, above all.
It can't be easy catering to the varying demands of the residents but there is a real warmth

that shines through everywhere you look.
Thank you so so much!

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you so much for your kind words, it was a pleasure caring for your father even though it was sadly for a short time.

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Review of
Robin Hood House
from Paul B (Son of Resident) published on 6 December 2024 Submitted via Website • Report

Overall Experience

The care our mother received during her stay at Robin Hood House was outstanding. The whole team was brilliant. Their approach was one of compassion, and consideration for her specific needs delivered with humour and genuine concern for her welfare.
We can't thank them enough.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your review and kind words, it was a pleasure looking after your mum and we will all miss her.

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Review of
Robin Hood House
from Carole C (Daughter of Resident) published on 6 November 2024 Submitted via Website • Report

Overall Experience

On arriving with my mum received an excellent warm welcome from all the staff. I stayed with Mum for a while to settle her in. When I left I felt so reassured that Mum would feel supported and cared for.
Such a lovely warm atmosphere in this home.
Credit to all staff. Love that the manager walks

around to chat with visitors and residents too.
Lots of lovely activities for residents.
It's so lovely to feel welcome and to have peace of mind on leaving.
An excellent example of how a care home should be.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it is a pleasure having your mum at Robin Hood House, she is a lovely lady.

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Review of
Highbury Rise
from Rosemarie M (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report

Overall Experience

We moved our mum to Highbury Rise at the beginning of September. Our experience of the care here for Mum has been very reassuring. Mum has been looked after very well, and all her needs are carefully monitored and met, nothing is too much trouble, and I feel she is very safe here.
Staff are very friendly

and caring, and food is very well cooked and presented, with options for individual requirements.
For a small care home, I think the standard is
very high.

Reply from Linda Pennells, Registered Manager at Highbury Rise

Thank you for your review. We always aim to ensure our care is personalised for each resident and that they are treated with the utmost care & respect at all times. I will pass on your positive…read more

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Review of
Highbury Rise
from Kevin B (Son of Resident) published on 11 October 2024 Submitted via Postal Card • Report

Overall Experience

Highbury Rise is well run and residents are well looked after. Residents are fed well, cleaned every day and dressed.
The issuing of medication is all logged and issued with care.

Reply from Deborah Langton, Operations Director at Highbury Rise

Many thanks for taking the time to leave this review, Kevin, this is really appreciated and I will share with the team at Highbury.

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Review of
Robin Hood House
from Sally M (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report

Overall Experience

This is a care home that delivers a superb level of care. From the moment he stepped into Robin Hood House my dad was treated with kindness, patience, good humour and absolute respect. It wasn't an easy transition for him and yet he grew very fond of everyone there. The food is excellent, the pretty

garden is easily accessible and secure and the staff work hard to identify and respond to the individual needs and rhythm of each resident. We felt so lucky to have found such a peaceful place among the trees. It feels like a home in the true sense of the word and I cannot recommend it highly enough.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words. It was a pleasure getting to know your dad and his lovely family, all the staff were very fond of him and we will never forget his cheeky smile.

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Review of
Benslow Nursing Home
from Hanna S (Granddaughter of Resident) published on 19 August 2024 Submitted via Website • Report

Overall Experience

I just want to say a huge thank you to all at Benslow Nursing Home when my nan became poorly and lost her independence you welcomed her with open arms and it was so lovely, my nan was so very happy here and even in her last days, you were a comfort to her and to us as a family!
Thank you again.

Reply from Sandra Tyers, Manager at Benslow Nursing Home

It was a privilege to be invited to share your Nan's final journey with you all, She was a fabulous lady and you are all a credit to her. If we can do anything for you please just shout.

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Review of
Robin Hood House
from D H (Brother of Resident) published on 14 August 2024 Submitted via Website • Report

Overall Experience

My sister entered Robin Hood House after a sudden loss of ability to care for herself. She found the loss of her independence and need to rely on others difficult to deal with. Staff fully understood how she was feeling and managed her through this difficult period with sensitivity, compassion and a

huge amount of patience, qualities we observed in their relationships with other residents. My sister enjoyed the food and sitting on the garden terrace. Staff kept me informed of issues that arose and I felt confident that my sister was in a safe and caring environment.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it was a pleasure looking after your sister and we hope she settles into her new home soon.

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Review of
Benslow Nursing Home
from Ian N (Son of Resident) published on 25 July 2024 Submitted via Website • Report

Overall Experience

My mother, who has difficulty to care for dementia, has been carefully and caringly cared for despite being bed-bound. Staff have clearly been giving her excellent attention and are thoughtful and gentle when I have observed them looking after her.

Reply from Sandra Tyers, Manager at Benslow Nursing Home

Thank you for taking the time to submit a review, we are big on reflection here so please do not hesitate to let us know of ways we can improve the experience for Mum and all the family. My door is…read more

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Review of
Benslow Nursing Home
from Paul A (Partner of Resident) published on 25 July 2024 Submitted via Website • Report

Overall Experience

There is a good and kind culture throughout the home, which is indicative of a first-class care establishment. It is well-managed and well-run and a shining example of how nursing care should be administered.

Reply from Sandra Tyers, Manager at Benslow Nursing Home

Thank you for your lovely review, we welcome any feedback on ways we can improve the service or any part of it, my door is always open.

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Review of
Robin Hood House
from I B (Son of Resident) published on 20 June 2024 Submitted via Website • Report

Overall Experience

Very happy with the care and attention they give to my mother. The staff are very attentive towards my mother's needs. The atmosphere in the home is very welcoming and friendly. Would highly recommend this care home to others.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it is a pleasure looking after your mother.

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Care Homes Owned by Benslow Management Company Ltd in Hertfordshire

Benslow Management Company Ltd Locations in Hertfordshire (3)

Benslow Management Company Ltd Reviews in Hertfordshire (81)

Robin Hood House

Highbury Rise

Highbury Rise

Highbury Rise

Highbury Rise

Highbury Rise

Benslow Nursing Home

Robin Hood House

Robin Hood House

Robin Hood House

Robin Hood House

Robin Hood House

Highbury Rise

Highbury Rise

Robin Hood House

Benslow Nursing Home

Robin Hood House

Benslow Nursing Home

Benslow Nursing Home

Robin Hood House

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