1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by A M S Care Ltd
  4. Locations Owned by A M S Care Ltd in Essex

Care Home Owned by A M S Care Ltd in Essex

Jobs
8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by A M S Care Ltd in Essex

Only the locations & reviews in Essex for A M S Care Ltd are showing below.

View the details of all 2 locations (with 138 reviews) owned by A M S Care Ltd

A M S Care Ltd Locations in Essex (1)

 - Browse 1 Care Home owned by A M S Care Ltd in Essex
List View
Map View
Sort By
Gifford House Care Home
London Road, Bowers Gifford, Basildon SS13 2EY 
8.6 95 reviews
Gifford House Care Home, Basildon, Essex
"My nan has been a resident of this lovely care home for over a year now. The care and support she receives from all the staff is so…"   Read all 95 reviews
  • 102 Rooms
Location Type Care Home

Gifford house is a luxury care home providing accommodation for frail older people along with specialist nursing, palliative and dementia care. The home is able to care for one hundred and two ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

A M S Care Ltd Reviews in Essex (95)

8.8

A M S Care Ltd has a Group Review Score of 8.8 (8.814) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to A M S Care Ltd must have a Review Score.

Overall Experience
  • 71
  • 17
  • 2
  • 1
  • 4
Date Published
  • 95
  • 7
  • 7
  • 15
  • 80
Reviewer Connection to A M S Care Ltd
  • 41
  • 13
  • 8
  • 6
  • 6
  • 6
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Gifford House Care Home

from S P (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent her last 8 months at Gifford House and not once did she ask to come out, she felt safe. Annie and her care team were amazing and kind. I've never seen my mum laugh as much.
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you for your kind and heartfelt words. We are truly honoured to have cared for your mum during her time at Gifford House.
It means so much to hear that she felt safe, comfortable, and happy with us, and that she was able to share such special moments, including laughter, during her stay. Annie and the team will be deeply touched by your recognition of their kindness and care.
Please dont hesitate to let us know if there is anything more we can do to support you or your family we are always here, and by working together, we continue to learn and improve.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from D C (Son of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say a huge thank you to everyone at Gifford House who made our mum so welcome. As a family we didn't know how mum was going to settle but she was made welcome from the start and did not once say she did not feel comfortable there. Inface quite the opposite when we did take her out she
could not wait to get back to see everyone. (Betty Wing)
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you so much for your lovely feedback. We're truly pleased to hear that your mum felt so welcome and comfortable at Gifford House from the very start. It means a great deal to us to know she settled in so well and felt at home.
Our team works hard to create a warm and supportive environment, so it's wonderful to hear that your mum enjoyed being here and looked forward to returning after time out.
As always, please don't hesitate to let us know if there's anything more we can do or tailor to better support your mum and your family - by working together, we can continue to make things even better.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Parm S (Daughter-in-law of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care my father in law is receiving. One a few occasions, he has been left in dirty top due to having lunch but its always be addressed once I spoken to someone.
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you for your feedback and for sharing your experience. Were really pleased to hear that youre happy with the care your father-in-law is receiving.
We understand that during mealtimes, clothing can sometimes become dirty. However, we have now put a system in place to ensure that any soiled clothing is changed promptly after meals are completed.
Please do continue to let us know if theres anything else we can improve or do differently by working together, we can keep making things better.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from M D (Resident) assisted by family/friend published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was quite nervous about coming to a nursing home at first but after arriving. My experience has been very positive. I truly feel at home. Everyone has treated me with respect and compassion. I would happly recommend this home to others. All staff in Betts are amazing. Thank you.
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you so much for your kind words. We're really pleased to hear that we were able to help you feel comfortable and at home.
It means a lot to know your experience has been such a positive one, and that our team in Betts has made a difference.
Please don't hesitate to let us know at any time how we can tailor your care and experience to your preferences - we're always here for you.
We truly appreciate your recommendation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from L D (Granddaughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident of this lovely care home for over a year now. The care and support she receives from all the staff is so respectful and caring. The food is lovely, the rooms are clean. They like to involve families as much as possible. Highly recommend.
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you so much for your kind review. Were delighted to hear that your nan has been happy with us over the past year and that she is receiving respectful and caring support from the team.
Its wonderful to know youre pleased with the food, cleanliness, and the way we involve families this is something we truly value.
As always, please dont hesitate to let us know if theres anything more we can do or tailor to your nans preferences. By working together, we can continue to make things even better.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Androulla H (Daughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently arranged two weeks of respite care for my mother at Gifford House Care Home, and I was so grateful we found it.


The staff were genuinely kind, attentive, and respectful, taking the time to understand my mother and make her feel comfortable and valued. The home itself was beautifully maintained,

spotless, and welcoming - with a calm, comfortable atmosphere that felt more like a high-quality hotel than a care home.


Most importantly, my mother was happy and very well cared for throughout her stay, which meant everything to me.


I wouldn't hesitate to recommend Gifford House to anyone looking for exceptional care. It would no doubt be my first choice for a care home should I need it in the future.


My sincere thanks to everyone at Gifford House - from the owners and managers to all the staff. Your compassion and dedication truly made a difference.

Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you so much for your thoughtful and detailed review. Were truly delighted to hear that your mothers respite stay with us was such a positive experience.
It means a great deal to know that our teams kindness, attentiveness, and respect helped your mother feel comfortable and valued, and that you found the environment welcoming and well maintained. Most importantly, were so pleased that your mother was happy and well cared for during her time with us.
Your recommendation and kind words about our whole team are sincerely appreciated and will be shared with everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from M A (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am writing following the passing of my mother, who lived at the home for approximately three years.


Given the length of time she was a resident and the involvement our family had with the home throughout that period, I was surprised and disappointed that the family received no acknowledgement or

condolences from the home following her death.
a simple message of sympathy would ordinarily be expected from a care provider after supporting a resident for such a significant period of their life. Such gestures can mean a great deal to families during an already difficult time.


The absence of any acknowledgement has been noted and has added to the family's concerns about the overall culture of care and communication we experienced.
Unfortunately this isn't unexpected given the abuse and neglect mum received during her stay.


Find a home for your loved ones that focuses on care before profit and ensure the management are accountable for everything that happens to your loved one.

Reply from Manish Chotai, Director at Gifford House Care HomeThank you for your review.Firstly, we offer our sincere condolences to you and your family following the passing of Doreen.Doreen was in our care for three years, during which time we worked closely with you, your family, and multidisciplinary teams to ensure her care remained appropriate.Staff prioritised her comfort, wellbeing & quality of life, with regular communication and meetings throughout.Doreen experienced many positive moments and passed peacefully, surrounded by her family.Many of our staff were genuinely fond of her. We are sorry you felt there was a lack of acknowledgement following her passing. At that time, the Home Director was dealing with a sudden bereavement.Our intention was to be respectful, though we recognise the importance of timely communication.We also supported meaningful final moments, including urgent work with professionals to enable a grandchild to visit from a controlled environment.Once again, we are sorry for your loss and thank you for your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Jean H (Sister of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister was a resident, her care was good and family spent most days with her. Think if we weren't their daily she would have been lonely.
Most of the staff were good and helpful. Staff were very busy all the time and didn't have the time to spend with residents.
Think perhaps residents need more
interaction - perhaps volunteers to interact with residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Denise N (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were friendly kind and efficient. He finally received top class care. He waa cared for around the clock wvery 2 hours ,24 hours. The family were so grateful.that our dad,hisband had the caee he got.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from S M (Friend of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For about three years I visited at least twice a week, two ladies I had responsibility for (acting on behalf of their next of kin). Both ladies were well cared for and both were loved dearly by the staff. The staff made sure all their physical needs were met with dignity. They were also invested to
know these two ladies offering them friendship and warmth at the end of these ladies' lives. The staff were extremely supportive and caring. The whole team work well together.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Tracey T (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived at Gifford House on the 1st of May having been diagnosed with bone cancer along with Alzheimer's in hospital. She was given just 12 weeks to live. With the care and devotion of the staff at Gifford House my mum was there for 36 weeks and truly surprised us all. From the minute I arrived
with my mum from hospital to the minute I left after clearing her room the staff were wonderful. My mum had visitors from 11:30 am until her bedtime every single day of her stay. My dad visited every day and I was there 5 or 6 days a week. My aunts and family visited every day too. Whenever we arrived we were greeted with smiles and the staff weren't only kind to my mum but they were kind to all of us too. Mum didn't know she had cancer but they built her up over time and made her stronger and for some months she was very stable. The kindness, care and devotion shown to my mum by all the staff at Gifford House will never be forgotten and we are truly grateful to everyone who cared for my wonderful mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Angela P (Daughter of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was delighted with the professional and welcoming attitude of the staff. They answered all questions promptly and seemed to be enjoying their work despite the obviously difficult environment. The home was very clean and looked well cared for, even the cleaning staff had a smile and 'hello' for residents.
My overall impression was of a well-run facility.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Claire S (Granddaughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very poor care, have repeatedly asked for my nan to have soft food, and help with eating, but this never happens. She had spilt her cornflakes from breakfast over herself, when I arrived to visit at 13.30, her bed was soaked with milk and she was covered in cornflakes. I've asked them to help her take
her medications, they get left on her table and we find them in her bed. Bedding is dirty, food in her bed and is left. Her legs are covered in bruises, she has a wound on her bottom caused by being pulled up the bed on a sheet, none of this was reported to NOK. Putting incontinence pads on her when she's not incontinent, all she needs is help to the toilet, pure laziness. Shocking care.
Reply from Susan Doyle, Home Director at Gifford House Care HomeYour Nan has been with us since January, and recent concerns were raised. We responded promptly, asking for a review of her care plan. We aim to support residents' independence. Her dietary needs have been addressed, and speech and language referrals made to assess safe food consistency. For now, her NOK agreed on soft food. She prefers to feed herself, which may result in spills. On two occasions, a nurse offered medication during meals, but her NOK suggested giving it after. We've asked for meetings with you and the NOK, and referrals are in place. Public platforms don't fully reflect her needs or the steps we've taken. Family expectations can differ from the resident's needs, especially with multiple NOKs. We have provided two responses since, and a meeting is still pending. Issues like skin condition and continence are discussed with her NOK, but information can be misunderstood. We want to meet to clarify actions taken and agreements with her NOK.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from K T (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's care at Gifford House was excellent. Throughout her time there she made lovely relationships and settled well. She was cared for extremely well by all of the staff. The family also felt so well supported during the last few weeks of mum's life. Thank you for looking after her and us and for the
kindness shown at such a difficult time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from G M (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was at Gifford House on Linford Ward for 14 months. She was so well cared for by all the wonderful people who work there. We will always be grateful to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Jillian C (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We the daughters of a resident. Are very happy with Gifford House. There is plenty of parking. It is a lovely building and when you walk into the entrance and through the corridors it is very clean and smells fresh. The nursing and caring is second to none. All the staff are polite and friendly, nothing
is too much for them. The food looks and smells lovely. The rooms are big, airy and bright. Our mum has been a lot better and seems happier since being at Gifford House. We wish we had moved Mum to Gifford House sooner. We would recommend Gifford House to anyone looking for a care or nursing care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Kerry C (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was moved into Gifford house in September 2023 and I had heard such horror stories bout care homes. But this is the best place ever for my dad, he has flourished and put on weight always clean-shaven and washed clothes. I would never move him, he is there now for the duration. The staff are so
helpful and kind and you can turn up any time of day and all the residents are happy and clean and if I have to go into care in the future this would be my home of choice.
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you for taking the time for your lovely review. We will share your comments with the staff. We are honoured that you have entrusted us with the care of your Dad and it is our privilege to have him at Gifford House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Linda A (Wife of Resident) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, my husband had great care, he was always shaved, hair cut, clean and he was happy there, spoke about the different staff members with fondness. Sorry he had to move.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Maria Y (Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
To everyone at Gifford House.
I would like to wish all the staff a very Merry Christmas and to take this opportunity to say a big thank you for all the excellent care and support I have been given. Especially many of the staff members, there are so many I could name, but the list is just too long.
I
had such a fear of coming to a care home, but that fear has very much been alleviated by all the staff. So again, thank you all.
Merry Christmas and a very Happy New year!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Gifford House Care Home

from Joanne J (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gifford House have given the best care. I cannot thank all the staff enough for looking after my dad. I would also like to thank the staff for all the support they have given my mum and family. I would highly recommend anyone who has to make a difficult decision as Gifford House is like a home from
home.
Reply from Susan Doyle, Home Director at Gifford House Care HomeThank you for taking the time to leave a review, it really is appreciated and helps others when making such an important decision for their loved ones.
It has been an absolute privilege and pleasure to care for your dear father, Mum was here every day and also became part of the family here. You are always welcome and we hope Mum can visit and have a coffee with us.
We will share your lovely comments with all the staff.
Take care of yourselves, we hope to see you all again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact A M S Care Ltd to verify any information. View our terms and conditions. A M S Care Ltd has a Platinum Service – more info.