Gifford House Care Home

I have been treated well by staff some of whom have dealt with me above and beyond what was needed at the time.

My wife as been in Gifford House care home for approximately three weeks now, I have no problems at this prescent time only to say it is very efficient and nothing is to much trouble from the staff and managment, very clean and tidy thank you.

We would like to say a big thank you to ALL the lovely staff at Gifford House.

My nan has been at Gifford House since 2022 and since this time she has been settled and happy. All staff are very communicative and caring and the management is very supportive of all of her needs. Annie and Florence are especially good and extra caring for her.

I have had a very positive experience staying at Gifford House. The staff are caring and kind always treat residents with dignity and respect. The home is clean comfortable and well maintained the meals are yet to improve I am grateful to do help and support and care I received and would recommend this nursing home to others looking for a safe place and welcoming environment.

Overall my stay is satisfactory I'm very happy with all the staff who are very helpful and attentive. My one big disspointment is unfortunately the food which on the whole is very dissapointing as its very bland and often served cold.

Good experience overall. Staff very friendly. Food could be better and more options happy with care provided currently parent is received good care.

Jill, Carole, Yvonne, Tracey

My sister has been a resident now for nearly 3 yrs and is very happy here. The staff are brilliant, caring, respectful, compassionate, professional and above all are friendly to both residents + visitors and will always have time to chat to the residents who might need a little tlc. The nursing staff keep you informed of any medical issue and are always there when you need advise and will get the doctor in or refer you if necessary I cannot tell you how much peace of mind this care home gives me. I took me ages to find the right one.

We as a family believe that Gifford House give very good care to our relative, who has been here for 3 years. The staff all treat him and I'm kindness and respect. The nurse team are very good. There are occassions where things go wrong eg sorting out transport to/from appointments, but they make amends and apologise.

Gifford House is a lovely nursing home, you know your relatives are well taken care of staff/careers/nurses do an amazing job my dad loves a good laugh and chatter and banter on football and without naming names (I wish I could) if your met with a smile from him you know who his favourites are.

My mum spent her last 8 months at Gifford House and not once did she ask to come out, she felt safe. Annie and her care team were amazing and kind. I've never seen my mum laugh as much.

I would like to say a huge thank you to everyone at Gifford House who made our mum so welcome. As a family we didn't know how mum was going to settle but she was made welcome from the start and did not once say she did not feel comfortable there. Inface quite the opposite when we did take her out she could not wait to get back to see everyone. (Betty Wing)

Happy with the care my father in law is receiving. One a few occasions, he has been left in dirty top due to having lunch but its always be addressed once I spoken to someone.

I was quite nervous about coming to a nursing home at first but after arriving. My experience has been very positive. I truly feel at home. Everyone has treated me with respect and compassion. I would happly recommend this home to others. All staff in Betts are amazing. Thank you.

My nan has been a resident of this lovely care home for over a year now. The care and support she receives from all the staff is so respectful and caring. The food is lovely, the rooms are clean. They like to involve families as much as possible. Highly recommend.

I recently arranged two weeks of respite care for my mother at Gifford House Care Home, and I was so grateful we found it.

The staff were genuinely kind, attentive, and respectful, taking the time to understand my mother and make her feel comfortable and valued. The home itself was beautifully maintained, spotless, and welcoming - with a calm, comfortable atmosphere that felt more like a high-quality hotel than a care home.

Most importantly, my mother was happy and very well cared for throughout her stay, which meant everything to me.

I wouldn't hesitate to recommend Gifford House to anyone looking for exceptional care. It would no doubt be my first choice for a care home should I need it in the future.

My sincere thanks to everyone at Gifford House - from the owners and managers to all the staff. Your compassion and dedication truly made a difference.

I am writing following the passing of my mother, who lived at the home for approximately three years.

a simple message of sympathy would ordinarily be expected from a care provider after supporting a resident for such a significant period of their life. Such gestures can mean a great deal to families during an already difficult time.

Unfortunately this isn't unexpected given the abuse and neglect mum received during her stay.

Find a home for your loved ones that focuses on care before profit and ensure the management are accountable for everything that happens to your loved one.

Think perhaps residents need more interaction - perhaps volunteers to interact with residents.

The staff were friendly kind and efficient. He finally received top class care. He waa cared for around the clock wvery 2 hours ,24 hours. The family were so grateful.that our dad,hisband had the caee he got.