Gifford House Care Home

London Road, Bowers Gifford, Basildon SS13 2EY

Gifford House Care Home, Basildon, Essex
Gifford House Care Home, Basildon, Essex
Gifford House Care Home, Basildon, Essex

Gifford House Care Home, in Basildon, is registered for sixty-one service users and offers a comfortable atmosphere in which for individuals with care needs to experience a pleasing day-to-day lifestyle, while having 24-hour access to professional carers.

An excellent environment for clients with a physical disability, the Gifford House service also specialises in skilled dementia care, with staff experienced in helping adults with a sensitive state of mental health.

Group: A M S Care Ltd

Person in charge: Susan Hutchinson (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 61 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 61

Rooms with ensuite WC: 61

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Gifford House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.5 Gifford House Care Home has a Review Score of 6.5 (6.526)

The Review Score of 6.5 (maximum of 10) for Gifford House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Gifford House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.653 for Gifford House Care Home is calculated as follows: ( (51 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.873 Points relating to the number of positive Reviews for Gifford House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.2 Target = 0.246 , then divided by 2 = 0.123

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gifford House Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gifford House Care Home

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

Our mother lived at Gifford House for nearly 5 years until her recent death. Mum was well cared for with the staff being attentive and friendly. The facilities are modern and well maintained and Mum enjoyed the food, which she felt to be a good standard. There was also a good variety of entertainment and things to keep her interested. Overall we had no concerns at all during Mum's time at Gifford House and we were impressed by the staff, especially those who had worked there for some time and got on really well with Mum.

How likely would you be to recommend Gifford House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Excellent from start to finish and accepted my mother in law with very short notice. All staff are friendly and professional and seem to care for the residents in a genuine way.

How likely would you be to recommend Gifford House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum is a resident receiving palliative care.

At this awful time in our lives the staff have proved to be supportive, caring, kind and considerate to both my Mum and us as a family.

Last Sunday was particularly poignant - we were all dreading our last Mothers Day with our lovely Mum and decided to spend the day with her and asked to join her for lunch. When we arrived we were overjoyed to see her room had been re-arranged to accommodate 4 of us - alongside Mum. The table was set and decorated with flowers, we had a wonderful time, just as we would have done at home, sharing lovely food, laughs and memories together. The staff couldn't do enough to make our day special and we will always treasure the memory.

Thank you - we are truly grateful to you all, from the Domestics (who do a wonderful job) to the Management and everyone in between. xx

How likely would you be to recommend Gifford House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The service provided by AMS Care Ltd first came to the notice of my wife and I in late February this year, she was discharged from hospital. Her mental circumstances are such that she requires nursing care. Arrangements for transport on the day of discharge unfortunately did not go according to plan, but she was warmly welcomed on her arrival. The commitment to the delivery of an excellent standard of service has continued throughout the duration of her stay. Indeed she and I have nothing but high praise for the scheme. The accommodation is good, staff knowledge, support and sensitivity is excellent. Meals very good, special effort to stimulate residents, creative and well supported.

How likely would you be to recommend Gifford House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a lovely caring home, all staff are kind and the residents are all very happy, plenty of quiet spaces to go and sit when visiting. Only one area of concern is the food not being consistent, sometimes not edible.

How likely would you be to recommend Gifford House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My relative spent the last 16 months of his life in the care of the wonderful staff on Betts unit it's not home but it's the next best thing he was made to feel welcome and valued treated with respect kindness and love as were the family there comes a time when you cannot look after loved ones at home and they have a better quality of life with professional care and family support and Gifford House have got it right.

How likely would you be to recommend Gifford House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Review for Gifford House Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Gifford House Care Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Gifford House Care Home