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Gifford House Care Home

London Road, Bowers Gifford, Basildon, Essex SS13 2EY
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Gifford House Care Home, Basildon
Gifford House Care Home, Basildon
Gifford House Care Home, Basildon

Gifford house is a luxury care home providing accommodation for frail older people along with specialist nursing, palliative and dementia care.

The home is able to care for one hundred and two clients in comfortable surroundings. Gifford House is situated on the outskirts of Basildon, set in extensive landscaped grounds.

Gifford House offers all the advantages of a purpose building with modern facilities. The bedrooms are attractively decorated and finished. All...  

Care Provided by Gifford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

prices are on enquiry- on assessment

Contact Gifford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Susan Doyle (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (102)
  • Single Rooms with ensuite Wet Room (39)

Visiting

  • everybody welcome- Walkins are welcome

Parking

  • parking onsite

Gifford House Care Home Reviews (103)

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9.3

Gifford House Care Home has a Review Score of 9.3 (9.281) out of 10, based on 25 reviews in the last 2 years. Over all time Gifford House Care Home has 103 reviews.

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Showing 103 reviews matching selected criteria
Review from Carol B (Daughter of Resident) published on 9 April 2020 Submitted via Website
Overall Experience

When I knew my Mum needed nursing care after being very ill in hospital, I looked around several places for her but as soon as I walked through the doors of Gifford House I was certain this would be the one for her. For the last six months of her life, until she died peacefully on March 30th, she has been very happy and extremely well cared for. All of the staff treated her with the utmost respect and dignity at all times, they are patient and very kind and there is nothing that they would not do for her. Family and all visitors are made very welcome and are cared for in every way, the lounge is a lovely place to sit and meet other people and the staff are helpful to you at all times. So thank you to all at Gifford House as not only did you make my Mums last few months of life very happy, it also gave me peace of mind that she was well taken care of at all times.

Reply from Susan Doyle, Manager at Gifford House Care Home

Thank you for your lovely comments.

It was an absolute pleasure to have known and cared for your Mum. She was a real character.

Staff remember how much she enjoyed having numerous helpings of tomato soup and they are also missing nightly snacks of chocolate rolls and crisps with her.

Your...  

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Review from Lesley M (Daughter of Resident) published on 24 January 2020 Submitted via Website
Overall Experience

I cannot recommend Gifford House care home enough. My mum was cared for from February 2015 to when she sadly passed away in December 2019. From the moment I came through the door, I knew it was the right place for mum and in the end, it proved to be the best move we could have made. The care home facilities are excellent and continually improving but what makes it truly exceptional is their wonderful, supportive and caring staff. It may be a nursing home but what they have done is made it like a home from home for the residents and their families to continue to share their life and build memories together. They have great family get-togethers from BBQs to Halloween parties which mum and I have so enjoyed. Mum loved living here and I have loved visiting her and that's the highest recommendation I can give. I cannot thank all the wonderful staff enough for their kindness, humour and brilliant care. 5 stars, it's a great home with exceptional staff.

Reply from Susan Doyle, Manager at Gifford House Care Home

We were honoured that you entrusted us with the care of your mother and it was our privilege to have her at Gifford House. Your mum was a lovely person with a very pleasant nature and smiley face that we will all remember and miss. We are so pleased that she enjoyed being at Gifford House and you...  

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Review from L D (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

The care my mum was given went way above and beyond our expectations. We couldn't have wished for better. We put our trust in their hands, and we couldn't be more grateful that Mum was treated with respect and love, right up to her passing, which was dealt with the utmost sensitivity, respect and dignity. Can't thank you enough.

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Review from Linda M (Next of Kin) published on 2 January 2020 Submitted via Website
Overall Experience
I first entered Gifford House Care Home 4 and a half years ago as I was looking for a suitable place for my mum to move into, as she was unable to live at home independently. I knew as soon as I walked into the reception area that it was going to be the place for mum. It was light and cheery and it didn't have that smell about it.
To this day, I have not regretted my decision. Although mum found the change difficult at first, she soon adapted and made lots of friends. The staff became a second family for her and she thrived.
I cannot praise the staff enough. They were very supportive of mum and myself and I am very grateful for everything they did for her whilst she was there. Unfortunately, she passed recently with her care home family with her, as I couldn't get to the home in time.

I would definitely recommend Gifford House Care Home.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your lovely review. It was a pleasure to have met and cared for your Mum, who was such a lovely lady. You and your family are welcome at Gifford House anytime.

Please join Friends of Gifford House and get invited to all our special events such as Guy Fawkes celebrations, Summer...  

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Review from Sally B (Daughter of Resident) published on 4 November 2019 Submitted via Website
Overall Experience

I attended a resident and family/carer firework party tonight with my Dad. Dad is poorly with Alzheimer's and Cancer. We both really enjoyed the evening food, drink and fireworks included. The staff are always friendly and although Dad has his bad and sad days we know he is happy and looked after. He is normally asleep and in bed by 7pm. Tonight he was in the lounge chatting and listening to the families until 9pm.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your comments in relation to the recent
Halloween/ Fireworks party at Gifford House.
We are pleased that your Dad and family enjoyed our popular event. This year we had over 300 people attending that enjoyed the party.

We find that our residents enjoy activities and interactions...  

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Review from M H (Granddaughter of Resident) published on 11 October 2019 Submitted via Postal Card
Overall Experience

Thank you so much for all your help with my nan. I honestly couldn't thank your staff enough for how much the family was made to feel welcome. I would highly recommend your care home. Thank you so much.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your lovely review.
It was a pleasure to have met and cared for your Nan, who was such a lovely lady.
You and your family are welcome at Gifford House anytime.

Please join Friends of Gifford House and get invited to all our special events such as Guy Fawkes celebrations, summer...  

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Review from J W (Relative of Resident) published on 8 October 2019 Submitted via Postal Card
Overall Experience

Fantastic care, I can't fault this home at all. I just wish my family member was in your care from the start.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your complimentary review.
We are pleased that your expectations were met.
Your review will motivate our team.

Thank you for taking the time to review Gifford House.

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Review from T F (Mother of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

Thank you from the bottom of my heart for making my mum as comfortable as can be, at the end of her life. I couldn't wish for better carers, nurses and staff, you are all amazing. Thank you for welcoming all of the family in this beautiful care home.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for such a positive review.
It was our privilege to care for your mum.
We will share your positive comments with our team as it will motivate them to further improve our service.

Thank you for taking the time to review Gifford House Care Home.

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Review from A W (Grandson of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

This care home was absolutely amazing. They looked after my nan so well, I know for a fact they made her so comfortable, and I honestly could not thank the care home enough. They did regular check-ups and overall, they were so supportive.

Reply from Susan Doyle, Manager at Gifford House Care Home
We are very grateful to receive such a lovely review, it was a pleasure to care for your nan.
We will share your comment with our team. They will appreciate your positive comments and use them to further improve our service.

Thank you for taking the time to review Gifford House Care Home.

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Review from Tracey F (Daughter-in-law of Resident) published on 1 October 2019 Submitted via Website
Overall Experience
From the day mum arrived at Gifford House, until the time she sadly passed away, our experience was exceptional.
The care mum received was beyond our expectations and mum was made to feel as though she was part of their family.
Nothing was too much for any member of staff and they would always go the 'extra mile' to make sure mum was comfortable and attended to her needs, including considering our request for mum to have a room with a garden view as mum spent many hours of enjoyment at home in her garden and we felt this was important to mum. Mum was always well presented and cared for.
I cannot praise Gifford House enough for their help and support at such a difficult time, not only for mum but for the whole family.
We feel so lucky to have had the opportunity of mum staying at Gifford House and wouldn't hesitate in recommending to anybody who finds themselves in the unfortunate position of their loved one needing care.

A huge 'thank-you' to Gifford House and your amazing team.

Reply from Susan Doyle, Manager at Gifford House Care Home

Thank you for taking the time to review Gifford House.

It was a pleasure to have met and cared for such a lovely lady.

We are glad that you had a positive experience.

You and your family are welcome at Gifford House anytime. Please join us for future events and visit us anytime for a...  

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Review from Susan D (Daughter of Resident) published on 9 September 2019 Submitted via Website
Overall Experience

My father was a resident at Gifford House until his passing, he was admitted to Gifford House due to his previous home not being able to meet his needs after a short spell in hospital. My father had dementia and we were told constantly that he had become aggressive, although we never saw this. When dad was taken to Gifford House the first thing he said was “it’s lovely here” and for him to say these words meant so much, as he had never commented on his previous home. The staff soon got to know dad and his dislikes and likes and always told him or asked his permission to carry out any task. He was always clean-shaven and nicely dressed, nothing was too much to ask. In his final hours, the support we had as a family was truly amazing. My only regret was that we had not found out about Gifford House when looking for a care home for him. He was only there for four months but he enjoyed those four months even as his health deteriorated.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House.
It was a pleasure to care for your father. His sense of humour brought a smile to our faces.
It means so much to us to hear that you have happy memories of him.

You and your family are welcome at Gifford House anytime so we look forward to...  

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Review from N P (Granddaughter of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience
Staff are very friendly and accommodating.
My grandad appears to be happy and has settled in well.

Thank you.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House.
We are honoured that you have entrusted us with the care of your Grandad and it is our privilege to look after such a lovely man.
We will share your comments with our staff. They will appreciate your positive comments and use them to further improve our service.

Thank you

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Review from Christine B (Wife of Resident) published on 1 July 2019 Submitted via Postal Card
Overall Experience
My husband came to Gifford House for end of life nursing. The staff were marvellous, dedicated and passionate and caring. He felt at home there. The staff were very professional and always welcomed our family and visitors.
The home itself is spotless and kept to a high standard.
The rooms were good, with nice outlooks. I would certainly recommend the home to friends and family and would be my first choice if I ever needed to go into care.

I am so pleased that my husband spent his last days here.

Reply from Susan Doyle, Manager at Gifford House Care Home

Thank you for taking the time to review Gifford House especially at such a difficult time.

All our staff are committed to providing the best possible care experience for all our residents.

We are honoured that you had entrusted us with the care of your husband and it was our privilege to look...  

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Review from A S (Son of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

My father was treated with the utmost respect and care. The staff were fantastic.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your kind words.
We hope you have fond memories of your father's time at Gifford House.

We thank you for taking time to share your experience. We will pass on your comments to our staff, they will appreciate them and use them to further improve our service.

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Review from Donna S (Niece of Resident) published on 20 May 2019 Submitted via Website
Overall Experience
You only need to walk through the door and you know! An amazing sense of this in the place.
The standards are high. Clean and the staff are lovely.
Wouldn't put my loved ones anywhere else.
Highly recommend.

Just look for yourself.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House.
All our staff are committed to providing the best possible care experience for all our residents.
We will share your comments with our staff.

Thank you.

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Review from Nana B B (Wife of Resident) published on 16 April 2019 Submitted via Postal Card
Overall Experience

The staff are nice, caring and helpful. Any concerns raised with management seemed to be dealt with. Really appreciated the care given to my husband.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House.
All our staff are committed to providing the best possible care experience to all our residents. We are pleased that you felt supported and please visit us.
We will share your comments with our staff. They will appreciate your positive comments and use them to further improve our service.

Thank you.

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Review from Ian B (Son of Resident) published on 11 April 2019 Submitted via Postal Card
Overall Experience

Could not ask for more from a nursing home. Looking after my Mum better than I ever could. Thank you.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House.
All our staff are committed to providing the best possible care experience to all our residents.
We are honoured that you have entrusted us with the care of your mother.

We will share your comments with our staff. They will appreciate your positive comments and use them to further improve our service.

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Review from Christine C (Daughter of Resident) published on 9 April 2019 Submitted via Website
Overall Experience
I cannot recommend Gifford House enough, my dad arrived on 8th January 2019 and passed on 4th April 2019. In the time he was there the carers and nurses were brilliant, very professional and compassionate. I'm so glad my dad had his final months here, wouldn’t have wanted him anywhere else, they truly are angels.

Would highly recommend anyone sending there loved ones here.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House.
All our staff are committed to providing the best possible care experience to all our residents.

We will share your comments with our staff. They will appreciate your positive comments and use them to further improve our service.

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Treated with Dignity
Food & Drink
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Review from Shirley S (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card
Overall Experience

All was very good. All staff friendly and helpful. Cannot fault anything. Mum was in tears when it was time to go. Please carry on with the good work. All our thanks.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House Care Home.
We are happy that we were able to assist by having your Mum at Gifford House for a short time and delighted that she enjoyed her time at Gifford House.
We value your comments and we will continue doing our best.

Thank you once again.

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Review from Jayne M (Granddaughter of Resident) published on 22 March 2019 Submitted via Website
Overall Experience

My Mum was a resident of Gifford House during the month of January. On arrival, she was greeted by management welcoming her to the home. She was treated with respect all the time during her stay. Staff were always respectful and helpful to both my Mum and me when I visited. I am a nurse at a hospital in London was very impressed with the facilities the home provided and was pleased that she had been placed at Gifford. My Mum was at Gifford for palliative care so when the time came and she was passing away, I was supported by the staff so well and your staff are a credit to the home. I also found the team very supportive to my bother at the time and after my Mum passing everything was done with dignity.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to review Gifford House Care Home.
We are pleased that we were able to assist you and your family at such a difficult time.

We will use your comments to further improve our service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Please contact us for latest vacancies.

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