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Gifford House Care Home

London Road, Bowers Gifford, Basildon, Essex SS13 2EY
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Gifford House Care Home, Basildon
Gifford House Care Home, Basildon
Gifford House Care Home, Basildon

Gifford house is a luxury care home providing accommodation for frail older people along with specialist nursing, palliative and dementia care.

The home is able to care for one hundred and two clients in comfortable surroundings. Gifford House is situated on the outskirts of Basildon, set in extensive landscaped grounds.

Gifford House offers all the advantages of a purpose building with modern facilities. The bedrooms are attractively decorated and finished. All...  

Care Provided by Gifford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

prices are on enquiry- on assessment

Contact Gifford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Susan Doyle (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (102)
  • Single Rooms with ensuite Wet Room (39)

Visiting

  • everybody welcome- Walkins are welcome

Parking

  • parking onsite

Gifford House Care Home Reviews (103)

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9.3

Gifford House Care Home has a Review Score of 9.3 (9.281) out of 10, based on 25 reviews in the last 2 years. Over all time Gifford House Care Home has 103 reviews.

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Review from Carol H (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

Gifford House provided the best care possible for my dad. They also care for the whole family.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you so much for your kind words and for taking the time to write a review.
It has been an absolute pleasure to have cared for your Dad and also have the opportunity to meet you all.
We are so pleased that your memories of his time at Gifford House will be happy ones.

I will pass on your...  

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Review from Jade J (Sister of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

My brother-in-law was placed in Gifford House for palliative care. From the moment he arrived, he was treated with the utmost care and dignity. Nothing was too much for the staff who were very attentive. He really enjoyed the food which was always to a lovely standard. As a family, we really enjoyed the family room, where we could visit together. Overall, I would highly recommend Gifford House, it was a lovely space for my brother-in-law to spend his last few days.

Reply from Manish Chotai, Manager at Gifford House Care Home

Thank you so much for taking the time to write a review. It has been an absolute pleasure to have cared for your brother and to have met all his lovely family. I am so pleased that you have some happy memories of the time he stayed with us and you could have some quality time as a family, all...  

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Review from J C (Resident / Service User) published on 3 November 2022 Submitted via Postal Card
Overall Experience

This care home seems to be struggling with a lack of staff. This means that some of the staff are very stressed which affects everyone. The room I stayed in had a badly stained carpet and very patchy walls and looked in urgent need of redecorating. The food was overcooked and impossible to cut. They have good facilities but don't seem to use them. Shame as some of the staff are lovely. If they can only tackle these problems it could be a great care home again.

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Review from Sarah M (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card
Overall Experience

My dad was at Gifford House for palliative care for just over a month. All the staff were friendly and helpful and the room was clean. We were able to take in his own TV so we could show him our photos on a large screen. Thank you to everyone who cared for him.

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Review from John C (Son of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

My mum was placed at Gifford House Care Home for Palliative care due to her Metastatic Cancer for 8 weeks. From day one she was treated with dignity and kindness by all the staff, who were excellent on Linford Unit. The staff attended to all of her needs in a cheerful and caring way, they persevered with her initial lack of appetite which then improved significantly. All visitors were made to feel welcome and although busy, the nurses were always willing to talk to my brother and I about mum's care, showing a detailed understanding of mum's condition, symptoms and needs. They chased up her referral for Physiotherapy treatment so that mum was able to move from her bed to a reclining chair which allowed her to move out of her room on occasions. All aspects of mums care were dealt with professionally, with attention to her personal needs. Mum passed away rather suddenly but I was very comforted to hear that she was with two staff who knew her really well and who cared enormously about her.

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Review from Louise C (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card
Overall Experience

I am so happy that my mum is settled and loves living in Gifford House, the staff are lovely and really go the extra mile. Thank you so much.

Reply from Sue Doyle, Manager at Gifford House Care Home
Thank you for taking the time for your lovely review.
We will share your comments with the staff.
Mum has now been with us for three years and we are privileged that you have trusted us to care for her.

Thank you for taking the time to express your views.

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Review from Stephen S (Son of Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

My mum was cared for and treated with the utmost respect by all the staff at Gifford House. I cannot thank everyone at the nursing home enough for all the care they provided for my mum.

Reply from Sue Doyle, Manager at Gifford House Care Home
Thank you for taking the time for your lovely review.
We will share it with the staff.
It was a pleasure to provide care for your mum and we are thankful to have been trusted to do so. I am pleased you feel Mum was well cared for and hope you have good memories of her at Gifford House.

As the...  

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Review from J W (Son of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

After nearly two years of trying to get my mother down to Essex from London, Gifford House was always our first choice. The care and facilities at Gifford House were excellent. My mothers' room was spacious and clean with an excellent outward view. I have no hesitation to recommend Gifford House with their staff to anyone who needs a good nursing home.

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Review from D Y (Sister of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

Very friendly and helpful staff. Extremely clean and well-kept home.

Reply from Sue Doyle, Manager at Gifford House Care Home
Thank you for taking the time to write such a lovely review.
We will share them with all the staff. They will appreciate your comments.

Hopefully, as the weather becomes warmer we are hoping that we will be able to have our annual summer garden party.

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Review from Tracy P (Daughter of Resident) published on 25 March 2022 Submitted via Postal Card
Overall Experience

Our mother was in Gifford House for five months as at that time needed nursing care. Management and the staff have all been amazing, they were all friendly. Mum always looked well kept and had also gained in weight. They were always chatty to Mum and were happy. The home was very clean and tidy. Mum gained her independence and has now gone into residential care. Amazing home.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for taking the time to write such a lovely review.
Your mum was a happy, lovely lady who made us all smile daily.
We were honoured that you entrusted us with the care of your mum and it was our privilege to have had her at Gifford House.

We are pleased that your mum has done so well...  

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Review from Mandy B (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Dad received excellent nursing care from the minute he entered Gifford House. He was treated with kindness and dignity. Some members of the nursing and care staff were outstanding and we felt reassured as a family that his needs would be met and he would be treated like he was a member of their own family which was a comfort to us. They seemed short-staffed but still found time for all of us. Dad's care was covered by the NHS but learnt it would be expensive and don't feel it would have been value for money otherwise.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your lovely review.
We are pleased that your dad received excellent nursing care at Gifford House and was treated with dignity, kindness and like a member of our extended family.

We will share your positive comments with our staff including you finding some of them to be outstanding. They will appreciate them and use them as motivation.

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Review from Ian L (Son of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Although my dad only spent a short time at Gifford House under palliative care, from day one it was clear how dedicated and kind all the staff are. As a family at such a difficult time, this meant so much and we took great comfort and reassurance from the kindness and dignity shown to Dad and to us. We thank every member of staff - you are amazing people.

Reply from Susan Doyle, Manager at Gifford House Care Home
Thank you for your lovely review.
We are pleased that we were able to provide your dad with palliative care at Gifford House. We are also pleased that you found our staff to be dedicated and felt that your dad was treated with dignity and kindness.

We will share your positive comments with our...  

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Review from Jean H (Wife of Resident) published on 31 August 2021 Submitted via Postal Card
Overall Experience

The care and understanding my husband receives I cannot fault and will be forever grateful to the staff who care for him. My thanks.

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Review from J E (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card
Overall Experience

Mum was at Gifford House for 4 months and passed away on the 24th of June. The care she received was excellent and the staff were lovely. I know she was in safe hands at all times. A lovely care home. Thank you.

Reply from Sue Doyle, Manager at Gifford House Care Home

Thank you for your lovely review. We were honoured that you entrusted us with the care of your Mum and it was our privilege to have had her at Gifford House. Your Mum was a lovely person with a pleasant nature, lovely smile and a witty personality that we will all remember and miss. We will share your positive comments with our staff. They will appreciate them and use them as motivation.

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Review from Paul M (Sister of Resident) published on 7 July 2021 Submitted via Website
Overall Experience

My dad was a resident at Gifford House Care Home and the care he got was excellent from every carer who worked there. The carers have time for everyone in their care and for family who visit. Covid-19 is not the best but they always make sure care comes first for everyone, this is a big thank you from my dad and his son. Thank you.

Reply from Sue Doyle, Manager at Gifford House Care Home

Thank you very much for your lovely review.

It was a pleasure to care for your father, he is a real gentleman and was always complimenting his carers.

We are pleased that we jointly managed to reduce his needs and enable him to relocate.

Should things change, he is more than welcome back...  

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Review from W G (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

Best care possible for five tears. Wonderful attention at all times. Couldn't wish for better service. The residents are all thriving. Happy environment and great location. Nothing but praise for everyone.

Reply from Sue Doyle, Manager at Gifford House Care Home

Thank you very much for your lovely review. We are honoured that you have entrusted us with the care of your father since May 2016 and it is our privilege to have him at Gifford House since then. Your father is a lovely person and has a very pleasant nature and personality. We are pleased that he...  

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Review from Mia A (Great-granddaughter of Resident) published on 24 June 2020 Submitted via Website
Overall Experience
To the people who took great care of my grandad, you are all so amazing! I can’t thank you enough for what you did for my grandad, you took great love and care with him.

I’m so happy that he had a happy time with all you wonderful people.

Reply from Susan Doyle, Manager at Gifford House Care Home
It was an absolute pleasure to have known and cared for your Granddad.
We will share your lovely comments with our staff. They will appreciate them and use them as motivation.

We would appreciate if you could contact us to discuss areas that you felt we could have done better. Your assistance will enable us to further improve our service.

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Review from Julia M (Daughter of Resident) published on 22 June 2020 Submitted via Website
Overall Experience
Gifford House nursing home is a very professional and well-managed residence for elderly people. It caters for all varieties of care in a well-structured way.
My Father who unfortunately passed away, this week, received the highest quality care. The staff are lovely, very kind and sympathetic, they looked after my father as if he was their own family, and Dad treated them like they were his second family, during the lockdown when we couldn’t be there.
They are a very nice, friendly and very caring team of people, who I personally will miss, and they have helped, supported, nursed and cared for my Dad, in such a way that I will always be forever grateful.

If you read this, with any worries about putting your relative or loved one into a permanent residence, then I would just like to add that my family and I would highly recommend Gifford House and it’s the wonderful staff.

Reply from Susan Doyle, Manager at Gifford House Care Home
It was an absolute pleasure to have known and cared for your Dad. He was a lovely gentleman.
Please join Friends of Gifford House and attend our special events including Pamper days, Summer garden parties, Guy Fawkes celebrations, Christmas parties, Easter egg hunts and other events.

Please...  

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Review from Debbie M (Daughter of Resident) published on 26 May 2020 Submitted via Website
Overall Experience
My dad first came to this wonderful care home 3 years ago. What a truly amazing care home this was for not only my dad but our whole family. We all truly felt we were part of a big family. Every carer my dad had, worked so hard and all were so compassionate and attentive to not only my dad's needs but if we ever had any worries or concerns, always dealt with them immediately.
The ladies in charge of activities never once missed a celebration, a birthday, Christmas, always putting every effort into every event. The last memory of my dad's room filled with St Patrick day banners and drawings. My dad being a proud Irishman in his time, who suffered with dementia looking with such joy in his eyes at all the colours. A memory as his daughter I will never forget.
This care home is a beautiful building, recently refurbed and so clean. As a family, we would highly recommend this home.

Sadly my dad has passed now but we will be forever grateful to all the team in this home.

Reply from Susan Doyle, Manager at Gifford House Care Home
It has been an absolute pleasure to have known and cared for your Dad. We will truly miss him, his bright eyes and smile.
It was also nice to have your mum visit daily and supporting our team at mealtimes. She has become part of our extended family.

Please join Friends of Gifford House and attend...  

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Review from Sarah H (Daughter of Resident) published on 20 April 2020 Submitted via Website
Overall Experience

My mum is fairly new to Gifford House and so we have been unable to get her a telephone line connection yet because the engineer cancelled due to the government lockdown. So the only contact we have with her is via a wonderful chat app group that provides families with lovely pictures of our loved ones. However, today staff went that extra mile and arranged a video call with my mum it was a wonderful thing to do and really appreciated by us as a family particularly as today would have been my dad's birthday. Thank you to all the wonderful staff at Gifford House.

Reply from Manish Chotai, Director at Gifford House Care Home
Thank you for your lovely comments.
During this unusual and difficult time, we are pleased that we are able to provide relatives and residents with a bit of normality using technology.

Hopefully, this situation changes soon and we can have family and friends visiting us as before.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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