Gifford House Care Home

The majority of the staff were excellent. I have told the hospital to not discharge her back to their care. I have made a formal complaint.

Gifford House provided the best care possible for my dad. They also care for the whole family.

My brother-in-law was placed in Gifford House for palliative care. From the moment he arrived, he was treated with the utmost care and dignity. Nothing was too much for the staff who were very attentive. He really enjoyed the food which was always to a lovely standard. As a family, we really enjoyed the family room, where we could visit together. Overall, I would highly recommend Gifford House, it was a lovely space for my brother-in-law to spend his last few days.

This care home seems to be struggling with a lack of staff. This means that some of the staff are very stressed which affects everyone. The room I stayed in had a badly stained carpet and very patchy walls and looked in urgent need of redecorating. The food was overcooked and impossible to cut. They have good facilities but don't seem to use them. Shame as some of the staff are lovely. If they can only tackle these problems it could be a great care home again.

My dad was at Gifford House for palliative care for just over a month. All the staff were friendly and helpful and the room was clean. We were able to take in his own TV so we could show him our photos on a large screen. Thank you to everyone who cared for him.

My mum was placed at Gifford House Care Home for Palliative care due to her Metastatic Cancer for 8 weeks. From day one she was treated with dignity and kindness by all the staff, who were excellent on Linford Unit. The staff attended to all of her needs in a cheerful and caring way, they persevered with her initial lack of appetite which then improved significantly. All visitors were made to feel welcome and although busy, the nurses were always willing to talk to my brother and I about mum's care, showing a detailed understanding of mum's condition, symptoms and needs. They chased up her referral for Physiotherapy treatment so that mum was able to move from her bed to a reclining chair which allowed her to move out of her room on occasions. All aspects of mums care were dealt with professionally, with attention to her personal needs. Mum passed away rather suddenly but I was very comforted to hear that she was with two staff who knew her really well and who cared enormously about her.

I am so happy that my mum is settled and loves living in Gifford House, the staff are lovely and really go the extra mile. Thank you so much.

My mum was cared for and treated with the utmost respect by all the staff at Gifford House. I cannot thank everyone at the nursing home enough for all the care they provided for my mum.

After nearly two years of trying to get my mother down to Essex from London, Gifford House was always our first choice. The care and facilities at Gifford House were excellent. My mothers' room was spacious and clean with an excellent outward view. I have no hesitation to recommend Gifford House with their staff to anyone who needs a good nursing home.

Very friendly and helpful staff. Extremely clean and well-kept home.

Our mother was in Gifford House for five months as at that time needed nursing care. Management and the staff have all been amazing, they were all friendly. Mum always looked well kept and had also gained in weight. They were always chatty to Mum and were happy. The home was very clean and tidy. Mum gained her independence and has now gone into residential care. Amazing home.

Dad received excellent nursing care from the minute he entered Gifford House. He was treated with kindness and dignity. Some members of the nursing and care staff were outstanding and we felt reassured as a family that his needs would be met and he would be treated like he was a member of their own family which was a comfort to us. They seemed short-staffed but still found time for all of us. Dad's care was covered by the NHS but learnt it would be expensive and don't feel it would have been value for money otherwise.

Although my dad only spent a short time at Gifford House under palliative care, from day one it was clear how dedicated and kind all the staff are. As a family at such a difficult time, this meant so much and we took great comfort and reassurance from the kindness and dignity shown to Dad and to us. We thank every member of staff - you are amazing people.

The care and understanding my husband receives I cannot fault and will be forever grateful to the staff who care for him. My thanks.

Mum was at Gifford House for 4 months and passed away on the 24th of June. The care she received was excellent and the staff were lovely. I know she was in safe hands at all times. A lovely care home. Thank you.

My dad was a resident at Gifford House Care Home and the care he got was excellent from every carer who worked there. The carers have time for everyone in their care and for family who visit. Covid-19 is not the best but they always make sure care comes first for everyone, this is a big thank you from my dad and his son. Thank you.

Best care possible for five tears. Wonderful attention at all times. Couldn't wish for better service. The residents are all thriving. Happy environment and great location. Nothing but praise for everyone.

I’m so happy that he had a happy time with all you wonderful people.

If you read this, with any worries about putting your relative or loved one into a permanent residence, then I would just like to add that my family and I would highly recommend Gifford House and it’s the wonderful staff.

Sadly my dad has passed now but we will be forever grateful to all the team in this home.