






Gifford house is a luxury care home providing accommodation for frail older people along with specialist nursing, palliative and dementia care.
The home is able to care for one hundred and two clients in comfortable surroundings. Gifford House is situated on the outskirts of Basildon, set in extensive landscaped grounds.
Gifford House offers all the advantages of a purpose building with modern facilities. The bedrooms are attractively decorated and finished. All...
Care Provided by Gifford House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
prices are on enquiry- on assessment
Contact Gifford House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- A M S Care Ltd
- Private Owned
Person in charge
- Susan Doyle (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (102)
- Single Rooms with ensuite Wet Room (39)
Visiting
- everybody welcome- Walkins are welcome
Parking
- parking onsite
Gifford House Care Home Reviews (103)
Gifford House Care Home has a Review Score of 9.3 (9.281) out of 10, based on 25 reviews in the last 2 years.
Over all time Gifford House Care Home has 103 reviews.
My mum arrived at Gifford House on the 1st of May having been diagnosed with bone cancer along with Alzheimer's in hospital. She was given just 12 weeks to live. With the care and devotion of the staff at Gifford House my mum was there for 36 weeks and truly surprised us all. From the minute I arrived with my mum from hospital to the minute I left after clearing her room the staff were wonderful. My mum had visitors from 11:30 am until her bedtime every single day of her stay. My dad visited every day and I was there 5 or 6 days a week. My aunts and family visited every day too. Whenever we arrived we were greeted with smiles and the staff weren't only kind to my mum but they were kind to all of us too. Mum didn't know she had cancer but they built her up over time and made her stronger and for some months she was very stable. The kindness, care and devotion shown to my mum by all the staff at Gifford House will never be forgotten and we are truly grateful to everyone who cared for my wonderful mum.
I was delighted with the professional and welcoming attitude of the staff. They answered all questions promptly and seemed to be enjoying their work despite the obviously difficult environment. The home was very clean and looked well cared for, even the cleaning staff had a smile and 'hello' for residents. My overall impression was of a well-run facility.
Very poor care, have repeatedly asked for my nan to have soft food, and help with eating, but this never happens. She had spilt her cornflakes from breakfast over herself, when I arrived to visit at 13.30, her bed was soaked with milk and she was covered in cornflakes. I've asked them to help her take her medications, they get left on her table and we find them in her bed. Bedding is dirty, food in her bed and is left. Her legs are covered in bruises, she has a wound on her bottom caused by being pulled up the bed on a sheet, none of this was reported to NOK. Putting incontinence pads on her when she's not incontinent, all she needs is help to the toilet, pure laziness. Shocking care.
Your Nan has been with us since January, and recent concerns were raised. We responded promptly, asking for a review of her care plan. We aim to support residents' independence. Her dietary needs have been addressed, and speech and language referrals made to assess safe food consistency. For now,...
Mum's care at Gifford House was excellent. Throughout her time there she made lovely relationships and settled well. She was cared for extremely well by all of the staff. The family also felt so well supported during the last few weeks of mum's life. Thank you for looking after her and us and for the kindness shown at such a difficult time.
My mum was at Gifford House on Linford Ward for 14 months. She was so well cared for by all the wonderful people who work there. We will always be grateful to them.
My dad was moved into Gifford house in September 2023 and I had heard such horror stories bout care homes. But this is the best place ever for my dad, he has flourished and put on weight always clean-shaven and washed clothes. I would never move him, he is there now for the duration. The staff are so helpful and kind and you can turn up any time of day and all the residents are happy and clean and if I have to go into care in the future this would be my home of choice.
Thank you for taking the time for your lovely review. We will share your comments with the staff. We are honoured that you have entrusted us with the care of your Dad and it is our privilege to have him at Gifford House.
Overall, my husband had great care, he was always shaved, hair cut, clean and he was happy there, spoke about the different staff members with fondness. Sorry he had to move.
I would like to wish all the staff a very Merry Christmas and to take this opportunity to say a big thank you for all the excellent care and support I have been given. Especially many of the staff members, there are so many I could name, but the list is just too long.
I had such a fear of coming to a care home, but that fear has very much been alleviated by all the staff. So again, thank you all.
Merry Christmas and a very Happy New year!
Gifford House have given the best care. I cannot thank all the staff enough for looking after my dad. I would also like to thank the staff for all the support they have given my mum and family. I would highly recommend anyone who has to make a difficult decision as Gifford House is like a home from home.
It has been an absolute privilege and pleasure to care for your dear father, Mum was here every day and also became part of the family here. You...
The environment is clean and the decor is in lovely condition. I would certainly recommend this nursing home and I am more than grateful to all nurses and carers. Only drawback is it's very costly.
It has been an absolute pleasure to have cared for your Dad.
I will pass on your kind words and thanks to all the staff and please know you are always welcome to pop in for a coffee.
Take care of yourselves.
They were helpful to all our family and helped Dad keep his dignity to the last.
They could not have done more for my dad or us.
On behalf of our whole family please accept our heartfelt thanks for the care and dignity all the staff at Gifford House showed to our dear dad during the final two weeks of his life. He meant the world to us all and to see how well he was cared for made his passing a little easier to bear. We know the staff there made his time there relaxing and comfortable, they made sure that he always had his beloved walking stick on his bed as a comfort. The whole family were made welcome even though we sometimes took over the room.
To all at Bowers Gifford Care Home, can i just say a huge big thanks for what you all did for our mum. The staff and sisters were all fantastic and, for the short time she was there, she was made very welcome and looked after. Again, thanks from the bottom of our hearts, son of passed resident.
It has been an absolute pleasure to have cared for your mum and also having the opportunity to meet you all.
We are so pleased that your memories of her time at Gifford House will be happy ones.
I will pass on your...
All staff are kind and caring, could not fault in any way. Highly recommend.
My sister was admitted and was made very welcome. Her feet were done the next day, he hair was done the next day, and she had all her needs met and looked much better within the week. She has settled in really well, and all the staff are caring and proficient.
We are pleased that you have had a positive experience and your sister is looking well.
We are lucky that we have a beautiful hair salon, and the hairdressers also visit residents in their rooms to ensure that all residents have their...
She always makes us laugh and has time to spend a moment to chat.
Lovely lady - excellent care.
We are pleased that you feel that Gifford House has happy staff and you are satisfied with the care we provide.
The care home is kept immaculate. The gardens are beautiful, where residents can sit if they wish. All staff are excellent; they pop into my sister's room just to say "hello2 or if she would like anything. She feels safe and cared for in Gifford House and is happy to stay there.
We are very pleased your sister feels safe and cared for at Gifford House.
We appreciate you taking the time to share your views. We will share them with the staff.
We are lucky to have such large garden areas, and with the lovely weather we are having, I am sure you and your sister can enjoy more time outside.
In my view, I believe that there's no better place for Mum to be.
Mum always appears to be looked after well, and all of her care needs are administered with respect and dignity.
We are honoured that you have entrusted us with the care of your mum, and it is our privilege to have her at Gifford House.
We will share your positive comments with our staff. They will appreciate them and use them as motivation.
Visited our uncle, party of four, having travelled two and a half hours. Very clean, warm and friendly on arrival, it was our first time visiting. Went out of their way to find our uncle, who was having an eye test. Tea/coffee etc. on hand which was very welcome. He appeared well looked after. Staff are friendly and professional.
Today when I visited her I found her suffering from another stroke. I called for a nurse who when told replied that had she taken her medication this would not have happened. I asked her to call an ambulance which she said wasn’t necessary. When I said I would call for one she reluctantly did so. I followed up her call with another to 999. The ambulance arrived and they assessed her for signs of stroke. She was taken to the hospital. The help that she needed was not forthcoming. I had to fight to see her care plan and was not allowed to take photos of it. I did take notes. I found the overall management to be below par.
The majority of the staff were excellent. I have told the hospital to not discharge her back to their care. I have made a formal complaint.
As explained, we are expected to prevent unnecessary hospital admissions by having our nurses assess...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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