Gifford House Care Home

My Mum is a resident receiving palliative care.

At this awful time in our lives the staff have proved to be supportive, caring, kind and considerate to both my Mum and us as a family.

Last Sunday was particularly poignant - we were all dreading our last Mothers Day with our lovely Mum and decided to spend the day with her and asked to join her for lunch. When we arrived we were overjoyed to see her room had been re-arranged to accommodate 4 of us - alongside Mum. The table was set and decorated with flowers, we had a wonderful time, just as we would have done at home, sharing lovely food, laughs and memories together. The staff couldn't do enough to make our day special and we will always treasure the memory.

Thank you - we are truly grateful to you all, from the Domestics (who do a wonderful job) to the Management and everyone in between. xx

This is a lovely caring home, all staff are kind and the residents are all very happy, plenty of quiet spaces to go and sit when visiting. Only one area of concern is the food not being consistent, sometimes not edible.

The service provided by AMS Care Ltd first came to the notice of my wife and I in late February this year, she was discharged from hospital. Her mental circumstances are such that she requires nursing care. Arrangements for transport on the day of discharge unfortunately did not go according to plan, but she was warmly welcomed on her arrival. The commitment to the delivery of an excellent standard of service has continued throughout the duration of her stay. Indeed she and I have nothing but high praise for the scheme. The accommodation is good, staff knowledge, support and sensitivity is excellent. Meals very good, special effort to stimulate residents, creative and well supported.

My relative spent the last 16 months of his life in the care of the wonderful staff on Betts unit it's not home but it's the next best thing he was made to feel welcome and valued treated with respect kindness and love as were the family there comes a time when you cannot look after loved ones at home and they have a better quality of life with professional care and family support and Gifford House have got it right.