






Gifford house is a luxury care home providing accommodation for frail older people along with specialist nursing, palliative and dementia care.
The home is able to care for one hundred and two clients in comfortable surroundings. Gifford House is situated on the outskirts of Basildon, set in extensive landscaped grounds.
Gifford House offers all the advantages of a purpose building with modern facilities. The bedrooms are attractively decorated and finished. All...
Care Provided by Gifford House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
prices are on enquiry- on assessment
Contact Gifford House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- A M S Care Ltd
- Private Owned
Person in charge
- Susan Doyle (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (102)
- Single Rooms with ensuite Wet Room (39)
Visiting
- everybody welcome- Walkins are welcome
Parking
- parking onsite
Gifford House Care Home Reviews (103)
Gifford House Care Home has a Review Score of 9.3 (9.281) out of 10, based on 25 reviews in the last 2 years.
Over all time Gifford House Care Home has 103 reviews.
Care is poor in all areas, would not recommend placing your loved one in this home. I wish I hadn’t.
We will use your comments to learn from and improve our service.
My mum is receiving end of life care and they are so mindful of the family's needs as well. I can’t believe that a home of such value is available to my mum, who is of very limited financial resources. I hope the home and staff get recognition for their exemplary level of care and dedication.
We value your comments and we will continue to do our best.
Staff are very helpful. Food is good. Accommodation and cleanliness is excellent.
Your opinions and comments are important and valued as we use them to further improve our service.
Our experience of the care staff has been good but personally, I feel that they don't have enough staff on at the time to provide good care, meaning it's hard to find free staff to help change my dad or help sit him up, which impacts on his dignity. Food is also a slight issue - main meals 'ok-ish' but desserts are never thought about or adequately provided. For us, value for money is poor. In respect of my dad, he is unable to use facilities or activities, so his care and support and being treated with dignity are our top priority and we just don't feel they have enough staff to provide my dad with the care he needs at this difficult time. I have spoken to the home about staff numbers (4 in the am/3 in the pm).
On recommendation, we viewed this home and felt it was up to the standard we had heard about. On admission, the home staff and residents made me feel welcome. The room allocated to me was very comfortable and neatly decorated. This met all my wishes. I feel adjusted and settled well into the home. Staff are excellent in the care they give. Also very helpful. My only concern is that I feel there is a shortage of staff during the 12 hour night shift. I enjoy the activities on offer and try to take part - my initial outlook was dubious, but now I feel happy and settled here.
We value your comments and we will continue to do our best.
My husband has been treated with so much respect and care. The staff are all fantastic and understanding with patience.
the home is very clean and with recent refurbishment looks fantastic.
I highly recommend Gifford House.
We value your comments and we will continue to do our best.
Experience has been horrendous for all involved. I would not recommend this place at all. There has been a catalogue of errors from start to end.
Whilst I am certain the residents receive physiotherapy sessions and group therapy, I have never witnessed it. Maybe I do not visit when this is on the timetable. There doesn't appear to be any motivation between staff members and the residents.
Thank you for your comments.
Sorry you feel that the activities at Gifford House are poor.
Our activities team arrange varied activities for the Residents. The details of the activities are displayed around Gifford House. In addition, they also arrange specific activities for individual...
Good facilities and amenities.
Excellent range of meals - if unwanted then other options were available.
Staff were efficient despite shortages at times.
Residents feel secure and well cared for.
The staff being mostly friendly and helpful. Home itself is always clean and tidy. Any concerns raised with management seemed to be dealt with. Food is varied and adequate and cook always prepared to do alternatives if required. Happy that my husband is well cared for.
We made a visit to an old friend. She was not able to have a conversation with us due to her illness. We signed in on arrival and were taken to ger room. The staff we met were really pleasant and helpful. We were pleasantly surprised as to how it was such a lovely, clean and warming place. Whilst there was a young lady entertaining the residents that seemed to go down well. Overall it had a very pleasant atmosphere.
My husband has been a resident at Gifford House nursing home for almost 18 months. I find the home to be really good for my husband's illnesses. The home is well cared for and modern in decor. I find the staff very helpful and ready to help in any way they can.
The home is very welcoming to visitors both in its appearance and in the way staff are approachable. Every effort is made to interest residents and stimulate them through seasonal decorations and special occasions. Staff throughout the home seem to know the residents. Visitors are welcome at any time and in any part of the home. It is pleasing that there is no 'smell' which can be evident in other homes.
Lindford Ward does not always have enough staff. Agency staff are used that do not know the residents. Not enough staff in dining room or lounge to assist with eating and drinking.
My mum came to Gifford House ten months ago from hospital, she was very weak and poorly. She needed nursing care and we feared the worst. The nurses, care assistants, catering staff and cleaning staff all done a great job and cleaning staff all done a great job and thanks to them my mum got to see her 90th birthday in May 2017. She continues to have a quality of life we never thought she would have.
If there is a negative, it would be that staffing levels at the weekend are sometimes lower than during weekdays.
At first, Mum did not want to leave her house but she liked the airy, light look of this home and it smelled good so she moved in. It was less than a week later that my mother, looking and acting much happier and healthier, started telling people "moving here was the best decision I ever made"! She really enjoyed her whole time there and joined in with anything that was offered - "keep fit", card making projects, church services and visits from "Elvis", local choirs and bell ringers.
But the main thing for me was the care and attention - Somebody looked into the room every hour and people were constantly in and out to bring refreshments or one of the excellent nurses checking up on her. Somebody would go with her to hospital visits and they really took great care of her.
Our mother lived at Gifford House for nearly 5 years until her recent death. Mum was well cared for with the staff being attentive and friendly. The facilities are modern and well maintained and Mum enjoyed the food, which she felt to be a good standard. There was also a good variety of entertainment and things to keep her interested. Overall we had no concerns at all during Mum's time at Gifford House and we were impressed by the staff, especially those who had worked there for some time and got on really well with Mum.
Excellent from start to finish and accepted my mother in law with very short notice. All staff are friendly and professional and seem to care for the residents in a genuine way.
My Mum is a resident receiving palliative care.
At this awful time in our lives the staff have proved to be supportive, caring, kind and considerate to both my Mum and us as a family.
Last Sunday was particularly poignant - we were all dreading our last Mothers Day with our lovely Mum and decided to spend the day with her and asked to join her for lunch. When we arrived we were overjoyed to see her room had been re-arranged to accommodate 4 of us - alongside Mum. The table was set and decorated with flowers, we had a wonderful time, just as we would have done at home, sharing lovely food, laughs and memories together. The staff couldn't do enough to make our day special and we will always treasure the memory.
Thank you - we are truly grateful to you all, from the Domestics (who do a wonderful job) to the Management and everyone in between. xx
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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