Care Homes Owned by Essex County Council

his father has been ill and supported living has been a challenge. Staff have also been very innovative in providing solutions.

with life for years. The staff are caring and supportive, both to her and her slightly nervous brother! The staff engage her in activities she enjoys. The Deputy Home Manager has been fantastic in working magic to ensure there is a room available for her while we look for an assisted living placement, and in arranging for her to be taken to see our mother (to give me a break from the car journey). I cannot speak highly enough of all the staff for the care and support they have given my sister and our family and without hesitation recommend Longwood to anyone looking for respite care for a loved one. My sister is happy and well cared for - what more could a brother ask for?

I always find the staff very helpful when I contact with enquiries. The Business Administrator and Deputy Home Manager have been wonderful in organising stays so my daughter's stay(s) often coincide with a friend of hers who also uses Longwood to put her at ease. They also help greatly with transport arrangements with my daughter's day centres and listen to my concerns and help put me at ease and enjoy my break. I would recommend Longwood for those with disabilities to allow carers/family to have some 'time' to recharge and do things they cannot normally do without having to try and organise care first for their loved one to do everyday tasks that others take for granted.

old. I did not receive any respite over this year as I was contacted every stay to come and collect him; he now has a catheter fitted, and with the proper care, it should not be a problem. The manager said to me on one visit, we can't deal with a catheter like he has! I am going on to say it has a mesh bag over the catheter, and we have no training for this kind of catheter. It is ridiculous, the mesh bag is for his comfort. Money was spent from his allowance without receipts being given.