"The palliative care mum received in her final five weeks was truly exceptional. The staff created a calm, compassionate environment where…"
Read all 61 reviews
from £1,700 / week
82 Rooms
Location Type
Care Home
Tudor Lodge Nursing Home offers an impressive range of specialist and personalised care services for up to fifty residents, with the highest standards of professionalism pursued by a qualified team ... Read more
"Mum was only with you for six days before she sadly passed away following a longer stay in hospital, but we are so grateful to all the…"
Read all 52 reviews
from £1,700 / week
40 Rooms
Location Type
Care Home
Canford Manor Nursing Home offers exceptional nursing care a stone's throw from the beach in Lee on the Solent.
They welcome residents with nursing requirements including some dementia. With ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Heathfield Care Homes Ltd Reviews in Hampshire (113)
9.4
Heathfield Care Homes Ltd has a Group Review Score of 9.4 (9.409) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heathfield Care Homes Ltd must have a Review Score.
from Lynda R (Daughter of Resident) published on 19 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum was only with you for six days before she sadly passed away following a longer stay in hospital, but we are so grateful to all the staff for the care and kindness she received at Canford Manor.
Every member of staff was so caring and compassionate throughout her time there. We are especially thankful
to the lovely nurse who called us during the night, giving our family the chance to be with Mum when she peacefully passed away.
Your kindness and support during such a difficult time will never be forgotten.
Reply from Maria Young, Deputy Manager at Canford Manor Nursing HomeThank you for your lovely review, it was our pleasure to care for you Mum in her final days. I will pass your thanks onto our team.
from T K (Husband of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife needed constant care and was in the process of dying. She was beautifully looked after. Special medication was sought and applied and mouthing was too much trouble. She could not have ended her life better looked after.
Reply from Bea Holickova, Manager at Tudor Lodge Nursing HomeThank you very much for your kind words and for taking the time to share your experience. It was a privilege for our team to care for your wife during such an important and difficult time. Your feedback means a great deal to all of us, and we will ensure your lovely comments are shared with the team.
from Lindsay M (Daughter of Resident) published on 1 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The palliative care mum received in her final five weeks was truly exceptional. The staff created a calm, compassionate environment where she was treated with dignity, kindness, and respect at all times.
a real difference during such a difficult time. Thoughtful touches like refreshment drink stations are readily available for family and friends visiting which were also very much appreciated.
Mum's care was delivered with great sensitivity, ensuring she was always comfortable and well cared for. Just as importantly, the team supported our family with warmth, reassurance, and understanding throughout.
We are deeply grateful for the care they gave my mum and for helping her pass peacefully and with dignity.
Reply from Bea Holickova, Manager at Tudor Lodge Nursing HomeThank you so much for your kind words. We're pleased we could support you and your family during such a difficult time. Your feedback means a great deal to our whole team.
from Trevor D (Husband of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff at Canford Manor looked after my wife for 7 weeks while she was in palliative care. They made her comfortable and sustained her with care, consideration and thoughtfulness. They were also very caring for her family when we visited. Everyone was lovely and respectful.
Reply from Jane Palmer, Director at Canford Manor Nursing HomeThank you very much for your kind review. Your words will be much appreciated by our wonderful team. We are always very honoured to be chosen to look after loved ones and thank you so much for taking the time to let us know about your experience. Jane P
from V H (Daughter of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum needed specialist care and a lot of medical attention and the team at Tudor Lodge looked after her well. Especially the nurses who made sure she was comfortable throughout her stay, and kept us up to date with any changes to medication/condition. My dad visited daily and they always made him
feel welcome too.
All staff (management, cleaners, carers, nurses, maintenance team), were approachable, polite and positive. Very pleased mum spent her final weeks here.
Reply from Jane Palmer, Director at Tudor Lodge Nursing HomeThank you very much for your lovely review. We're so glad that we were able to make a difficult time more bearable for you all. We really appreciate your feedback, which will mean the world to our wonderful team. Thank you again for taking the time to review us. Jane P, Director
from Kirstin R (Daughter of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Dad moved into Tudor Lodge mid - Feb 2024 and passed away recently, Jan 2026 at Tudor Lodge. I had no experience of nursing homes prior to Feb 2024, but subsequently spent a lot of time in Tudor Lodge over the last 2 years. Dad received outstanding care throughout the 2 years. Dad was treated with
respect, dignity and compassion and the staff at Tudor Lodge became his, and our 'extended family'. The nursing home has strong connections to the Armed Forces and works hard to maintain these vital connections. This aspect of the nursing home was very important to us as a family; it enabled Dad to still have experiences that were integral to who he was, following his successful career as an Officer in the Royal Navy. All the staff were so welcoming and would always take time to stop and chat, not in a superficial way but in a way that showed they had got to know my Dad as a person and not just as a resident. For that I will always be grateful.
Reply from Bea Holickova, Manager at Tudor Lodge Nursing HomeDear Kirstin, Thank you for your kind and heartfelt review. We are truly grateful for your lovely words. Your appreciation means a great deal to our whole team at Tudor Lodge.
from V P (Sister-in-law of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Tudor Lodge is a very caring home - the staff are extremely helpful. My sister-in-law has many needs including a diet which she likes but limits her choices (they are very helpful & accommodating with this to enable her to have a healthy diet). The staff ask monthly if we are happy with her care. I
would recommend this home, its set in a lovely woodland setting too.
Reply from Jane Palmer, Director at Tudor Lodge Nursing HomeThank you very much for your kind words and recommendation, which we will share with our wonderful team.
from Julie D (Daughter of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Our Dad was admitted to Tudor Lodge for End of Life care following a terminal cancer diagnosis. Myself, my Husband and my Sister, couldn't be more grateful to all the wonderful team there for the amazing care that they gave our Dad for the last 4 weeks of his life. At one point he told me "it's like
having the best type of holiday, being waited on hand and foot", which given his circumstances was just wonderful to hear. Without exception we just can't fault the team who were all so very caring and nothing was too much trouble - if Dad wanted at ice lolly at 9.00 am instead of breakfast, that is what he got! The Care staff took care of all his daily needs always with a smile and joke, including spoon feeding him his favourite foods (lemon sorbet!) and the Nursing staff were very attentive in trying to minimise his pain. The Management team were just the best in ensuring that we were also supported.We would highly recommend this home and can't begin to thank them enough.
Reply from Jane Palmer, Director at Tudor Lodge Nursing HomeThank you so much for your kind words. It's a pleasure and an honour to be chosen to care for your loved one. We have a lovely hand drawn picture to remember him by and are all very grateful for your lovely words. Jane P
from Wendy B (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
I always found the staff very caring and conscientious. The ambience is friendly and cosy. They are always ready to listen not only for my Mum but for me as well. There are plenty of activities for everyone and bingo was a particular favourite of Mum's. If I was to be critical of any thing it would
be that I'd love to see the gardens looking more colourful and interesting. The potential is there for even more as it is in a lovely country setting. A plus is that there is always places to park in the car park.
Reply from Bea Holickova, Nurse Manager at Tudor Lodge Nursing HomeThank you so much for your feedback. We really appreciate you taking the time to share your thoughts. We have recently employed a new team of gardeners, and they are already working through the winter with a new planting schedule. By spring, the garden areas should be much more colourful and enjoyable for everyone.
from David R (Son of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Really calm, kind and caring location. Always open. Helpful staff. Very pleased with how care of Dad is delivered. They also answer the phone quickly if you have a question, and are able to give detailed response.
Reply from Cari Winter, Registered Manager at Canford Manor Nursing HomeThank you for taking your time to complete such a lovely review. I will share your kind comments with the staff.
from Claire J (Daughter of Resident) published on 21 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum moved into Tudor Lodge in March 2025 and despite her dementia and health issues she is flourishing there. The food is yummy and home cooked every day, the care and nursing staff are kind, cheerful and respectful. Mum's condition, communication and general demeanor have all improved significantly
in her time so far at Tudor Lodge. The management team have all worked hard to ensure that moving Mum in and getting her settled into the right room for her has gone as smoothly as possible. I can't recommend them enough!!
Reply from Bea Holickova, Manager at Tudor Lodge Nursing HomeThank you so much for your thorough review. We will share this with our wonderful team as the feedback will mean the world to them.
from N G (Daughter of Resident) published on 17 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Canford Manor is the most amazing place. The kindness of the staff towards my dad has really helped in his recovery from a fall.
The communication from the home is exemplary and I do not feel that calling to see how he is a burden.
Reply from Cari Winter, Registered Manager at Canford Manor Nursing HomeThank you so much for your review, I will ensure your kind feedback is passed onto the team. We are always grateful to read a great review and more importantly we are delighted that your Dad has settled in our care so well.
from Peter L (Nephew of Resident) published on 25 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We moved my Aunt-in-law to Tudor lodge following a terminal diagnosis. She settled in for the last few week of her life for palliative care and we were so grateful for the care, consideration, and attention shown by all the staff to help her in her last few days.
The team allowed her to pass with
dignity and were able to keep her comfortable and communicated with us very well through the entire process. They were supportive of both the resident and her relatives needs and I would have no hesitation in recommending them to others in a similar situation.
We cannot comment on the activities or the food quality as the resident was bedbound and was not in a position to use or enjoy these facilities so I have not rated them or have rated it in the middle for the purposes of this review.
Reply from Jane Palmer, Director at Tudor Lodge Nursing HomeThank you very much for your kind words, especially at such a difficult time for your family. We will share your lovely comments with our brilliant team, who will greatly appreciate them.
from Sally K (Daughter of Resident) published on 1 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
When looking for a care home for Dad, almost a year ago, he was not necessarily requiring a full nursing home/care but Canford Manor was highly recommended and a room was available. We are so pleased we chose this home as it is such a happy home both to reside and to visit. The staff and management
offer excellent care and seeing a decline in Dads dementia/confusion over the year we know he is in safe and kind hands. He enjoys the options offered for afternoon activities his favourite being the music events where he soon finds his rhythm and is up dancing and looks forward to meeting up with his friends at the men's lunch table. Dad is well established now and we feel is future proofed for any nursing needs he will require ahead. He is coming up for 97yrs and plans to make 100yrs which I am sure will happen..
Reply from Cari Winter, Registered Manager at Canford Manor Nursing HomeThankyou so much for your lovely feedback, I will share with the team
from Pam B (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum had a fall last February and after a stay in hospital, she was not allowed to go back home alone due to delirium. She has now been a resident at Canford Manor for a year and she couldn't be getting better care.
All of the staff including the management team are understanding and really appear
to be caring and empathetic.
They make the residents feel at home and have lots of activities to keep everyone busy.
My mum will not be able to live alone again, but we know she is well looked after and we are always welcome to visit her and enjoy the activities or to have a cup of tea and a biscuit.
Reply from Cari Winter, manager at Canford Manor Nursing HomeThankyou so much for leaving this lovely review. We love being able to care for your mum. I will share your kind words with the team.
from Kevin F (Son of Resident) published on 4 December 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
During my mothers 3 year stay at Tudor Lodge Nursing Home she received first class domestic, personal and medical care. The senior management team provide superb leadership across all of the departments, proven by the high morale across department collaborations, high professional standards and excellent
communications. Individually the staff were always cheerful, positive and viewed the residents as their first priority. During her final weeks my mother received faultless compassionate care in comfort and safety.
Reply from Jane Palmer, Director at Tudor Lodge Nursing HomeThank you so much for your thorough review. We will share this with our wonderful team as this feedback will mean the world to them.
from S M (Niece of Resident) published on 19 September 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Today I travelled from South Wales to visit my aunt. As always I was warmly greeted by the receptionist and all the carers and nurse. I stayed for dinner, smoked haddock and apricot and custard - the food was excellent (especially the haddock).
Reply from Bea Holickova, Manager at Tudor Lodge Nursing HomeThanks so much for your kind words. We will share them with our brilliant team.
from G P (Husband of Resident) published on 6 September 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot thank the staff enough for just how much they ensured my wife was cared for whilst a permanent resident. The whole staff team from the manager down was absolutely excellent in all aspects - courteous, caring, and professional at all times. I am so glad that I have done my research and found
this home.
Well-led and managed this home ticked every box required for my mixed dementia-suffering wife's nursing and care needs to ensure she was looked after and safe.
Reply from Cari Winter, Registered Manager at Canford Manor Nursing HomeWe really appreciate your wonderful review, and your recognition of our team and their dedication, they will be touched to hear your lovely comments!
from Julie P (Daughter of Resident) published on 8 July 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Selecting a home for Mum was hard and emotional but the minute I stepped into Tudor Lodge I knew this was the place. Everyone I passed on the tour had a smile on their face and said hello and the home itself was bright, clean and smelt fresh. Mum's care was second to none, all of the staff were excellent
from the carers who even took time to put on Mum's makeup, to the nurses who watched over her vigilantly, the fabulous selection of food, the cleaners keeping the place spotless, the manager/reception who did all they could to assist. Thank you for all you did for my mum.
Reply from Bea Holickova, Manager at Tudor Lodge Nursing HomeThank you so much for taking the time to leave such a lovely review. We will share your kind words with our team.
from J N (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mom was in a care home but needed to be moved to a nursing home. I was a little concerned but Tudor Lodge is excellent. Staff are all lovely. Activities of some sort every afternoon. My mum is partial to a glass of wine which she does get most days. Visiting is flexible. My mum does get lonely but
that is to be expected. I have no complaints or concerns.
Reply from Jane Palmer, Director at Tudor Lodge Nursing HomeThanks very much for your kind words. It's reassuring to know that your pre-admission concerns were soon alleviated once you experienced the service on offer. We will be letting the staff know about your kind words!
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