Canford Manor Nursing Home

38 Manor Way, Lee-on-the-Solent PO13 9JH

Canford Manor Nursing Home welcomes dementia care requirements, offering a professional nursing service that ensures all clients are well-looked after with their own personal care plan, and support for social activities and an interesting lifestyle.

Individuals are supported in pursuing personal interests, while having 24/7 access to a skilled team. The interior is also suited to adults with disabilities or mobility issues.

Group: Heathfield Care Homes Ltd

Person in charge: Angela Hooper (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 26

Rooms with ensuite WC: 26

Weekly Charges Guide: Nursing Care Single £770 – £950 (These prices are only a guideline, please contact Canford Manor Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Canford Manor Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 13 Feb 2018

all with en-suite shower room, Private or social services with a third party top up

Reviews

9 Canford Manor Nursing Home has a Review Score of 9 (8.991)

The Review Score of 9 (maximum of 10) for Canford Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Canford Manor Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.914 for Canford Manor Nursing Home is calculated as follows: ( (64 Excellents x 5) + (6 Goods x 4) ) ÷ 70 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.077 Points relating to the number of positive Reviews for Canford Manor Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.2 Target = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Canford Manor Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Canford Manor Nursing Home

  • Wife of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

Canford Manor staff were a blessing for my mum, who passed away last year. A beautiful location, easy walking distance to the seafront. Wonderful staff, a knowledgeable and caring manager and a well thought out room layout all contributed to a peaceful, and restful stay. Staff were on hand when needed. Our heartfelt thanks go to them on this first anniversary for making Mum as comfortable as possible.
Can't recommend them enough.

How likely would you be to recommend Canford Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I moved my nan from the Isle of Wight last month and had been turned away from lots of homes because of she was on the Isle of Wight.
As soon as I phoned up Canford Manor they could not have been more helpful.
They took the stress away from the whole situation for me.
She has now moved on. The staff are lovely, the home is clean, the food is great and my nan comments on how nice the food is.
My nan is currently suffering from an infection which they saw before I did and got Nan antibiotics straight away.
I'm currently suffering from post natal anxiety myself and they really are caring and very helpful staff. Nothing is too much trouble even when they can be having a busy day.
I would highly recommend.
It is very good value for money and my nan's room is lovely and not at all hospital like.

How likely would you be to recommend Canford Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jane Palmer, Director at Canford Manor Nursing Home responded to this review on 22 Jun 2017:

Thank you so much for your kind words. It's our honour to have our home chosen for the care of your loved one and we are always very pleased to hear that everyone is happy.

My wife became a resident at Canford Manor Nursing Home for a short time before unfortunately passing away.

During that time, myself and my son found that she was being cared for by a fantastic staff who showed complete empathy and compassion and attended to her every wish and need, making her stay as comfortable as possible.

The quality of food was excellent and they even went out of their way to satisfy her particular culinary desires.

Both management and staff made us and other visitors most welcome and were forthcoming in reasonable information requests in a helpful, competent and efficient manner.

Words cannot express how grateful we are to everyone there for their generosity of spirit and making a difficult situation as endurable as reasonably possible.

We would highly recommend Canford Manor to anyone who requires top quality nursing care for their loved ones.

How likely would you be to recommend Canford Manor Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Jane Palmer, Director at Canford Manor Nursing Home responded to this review on 30 Mar 2017:

Thank you very much for your kind words. We really appreciate all feedback and the team will be happy to hear such well deserved praise.

Canford Manor has provided a very homely environment for a short end of life spell. The management and the professional nursing team are excellent and treated Mum with so much dignity and care. They were sensitive, kind and caring to all family members. The transition from Mum's home to Canford was simple and relaxed because of good management and understanding. Canford Manor sets a very high standard and clearly, resident care is of upmost importance.

How likely would you be to recommend Canford Manor Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jane Palmer, Director at Canford Manor Nursing Home responded to this review on 21 Sep 2016:

Thank you very much for your kind feedback. We are so pleased you chose our home, it's always an honor to care for loved ones.

My Husband became a resident of Canford Manor in Aug 2015. I had looked at several homes and was in despair as they were all so awful. I was impressed before I had even seen it as the Manager rang me quite late in the evening after assessing him in hospital to assure me that she would accept him. When I visited the following day I was even more pleased with the choice. The home is like a home from home, with lovely furnishings and everything is done for the benefit of the residents. Everyone of the staff are wonderful and it is not just a job to them. They are good with every resident and I am sure at times there must be difficult ones but they are always happy and are obviously attached to the people they look after. Nothing is too much trouble. The food is good and it seems if a resident has a particular wish for something it is readily available. There is a varied program of events which residents can join in. The staff discuss everything with relatives to make sure they are aware what is going on and will make time for this whenever suits you. Not only have I been impressed with the care given and the whole atmosphere of the place but every visitor that my Husband has had over the last 6 months has said exactly the same. Sadly, my Husband died this week and the staff have been nearly as upset as I am. I have made friends of them and they have helped so much with many ups and downs over the last 6 months. I would highly recommend Canford Manor to anybody who will listen!

How likely would you be to recommend Canford Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Manor offers a home from home experience I cannot speak highly enough of the warm and welcoming atmosphere provided by the excellent staff. They nursed my dying husband with love and compassion and I know they made his last days comfortable and . extremely peaceful. I shall be ever grateful for the warmth and tender care that they showed to his family welcoming us with open arms, looking after our needs which was beyond all our expectations.
Please let them know just how grateful I shall always be and will continue to speak highly of them to all that I meet.
Thank you.

How likely would you be to recommend Canford Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Canford Manor Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Canford Manor Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Canford Manor Nursing Home