Canford Manor Nursing Home

38 Manor Way, Lee-on-the-Solent PO13 9JH
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9.9 50 Reviews
  • Canford Manor Nursing Home, Lee-on-the-Solent
Canford Manor Nursing Home offers exceptional nursing care a stone's throw from the beach in Lee on the Solent.

They welcome residents with nursing requirements including some dementia. With plenty of caring, clinically skilled and local Nurses on duty 24 hours a day, and a team of kind care assistants, every need is met for those who choose to live here.

The extensive team includes chefs and kitchen assistants, admin and support staff with a team of domestic 'sparklers' to keep the home looking spotless. A full time activity person breathes plenty of life and fun into most days with group activities, personalised one-to-one activities and events.

The home has a calm and welcoming atmosphere and offers a very professional, efficient, nursing care service. There are gardens all around the property with the rear garden being fully enclosed and safe, with a new sensory interest feature in Summer 2021 and a tiki hut bar. Meals are especially celebrated as social events, with conversation, high quality home cooked food and wine/beer/sherry accompaniments.

A hairdresser visits weekly and a chiropodist regularly. Every bedroom is single and has an en-suite toilet. Many bedrooms have a full en-suite shower room. Ground floor rooms have patio doors onto the gardens or decking.

There are two communal bathrooms, and a large shower room facility. All laundry is complimentary and most day-to-day living costs are included in the fees, similar to an all-inclusive hotel lifestyle.

Visitors are welcome to the home.
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Care Provided by Canford Manor Nursing Home

Type of Service

    Nursing Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

All room prices are excluding Funding Nursing Care (FNC)


Hairdresser and Chiropodist available on request

Contact Canford Manor Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Contact Canford Manor Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Cari Winter (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcomed at all times. Following the recent pandemic, visiting is back to normal. Please call for latest information as Canford Manor follow the Government's advice for care homes.

Parking

  • Free parking is available on site.

Canford Manor Nursing Home Reviews (50)

9.9

Canford Manor Nursing Home has a Review Score of 9.9 (9.913) out of 10, based on 14 reviews in the last 2 years.
Over all time Canford Manor Nursing Home has 50 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Canford Manor Nursing Home
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Total of 50, showing 41-50
Review from Kerry G (Daughter-in-law of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not fault the home at a very difficult time. Staff were like part of the family.
100% service.
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Review from C D (Son of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff were supportive of my mother and her family. Queries were answered in a clear and informative manner. Concerns were always promptly dealt with. As her health deteriorated her care was adapted to deal with her changing needs. Her end of life care was dignified and kind and we her family
were fully involved in all the decision making.
Reply from Jane Palmer, Director at Canford Manor Nursing Home
Thank you for your kind words and feedback. It's always an honour to be chosen to provide care to someone at such an important time in their life and we appreciate you choosing us at Canford Manor.
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Review from Lesley H (Wife of Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy at the home and the home was fantastic in getting him a room downstairs which makes life so much easier with the use of his wheelchair.
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Review from Victoria P (Granddaughter of Resident) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma came in as an emergency 3 days before Christmas. On viewing the home, I found it to be a warm and welcoming home.
All the management and staff really do everything they can to make it a proper home for their residents. They not only took care of my grandma but all the family as well. It
is a happy home. The staff could not do more to help their residents and families. The food is amazing plenty of it and home cooked! The home itself is beautifully decorated, light and airy and smells lovely! There are plenty of activities most days, ranging from flower arranging and arts and crafts to quizzes and music sessions. The summer fete was amazing, outside entertainment, raffles and bric-a-brac all made to a perfect summer day! The management team are welcoming and have an 'open door' policy where families can have a chat. All of the staff, not just carers have a great rapport with all of the residents and their families. Would definitely recommend this home to anyone!!
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Review from Kat B (Daughter of Resident) published on 15 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Canford Manor staff were a blessing for my mum, who passed away last year. A beautiful location, easy walking distance to the seafront. Wonderful staff, a knowledgeable and caring manager and a well thought out room layout all contributed to a peaceful, and restful stay. Staff were on hand when needed.
Our heartfelt thanks go to them on this first anniversary for making Mum as comfortable as possible.
Can't recommend them enough.
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Review from Lynette K (Granddaughter of Resident) published on 22 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my nan from the Isle of Wight last month and had been turned away from lots of homes because of she was on the Isle of Wight.
As soon as I phoned up Canford Manor they could not have been more helpful.
They took the stress away from the whole situation for me.
She has now moved on. The staff
are lovely, the home is clean, the food is great and my nan comments on how nice the food is.
My nan is currently suffering from an infection which they saw before I did and got Nan antibiotics straight away.
I'm currently suffering from post natal anxiety myself and they really are caring and very helpful staff. Nothing is too much trouble even when they can be having a busy day.
I would highly recommend.
It is very good value for money and my nan's room is lovely and not at all hospital like.
Reply from Jane Palmer, Director at Canford Manor Nursing Home
Thank you so much for your kind words. It's our honour to have our home chosen for the care of your loved one and we are always very pleased to hear that everyone is happy.
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Review from Graham and Ian C (Husband of Resident) published on 31 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife became a resident at Canford Manor Nursing Home for a short time before unfortunately passing away.


During that time, myself and my son found that she was being cared for by a fantastic staff who showed complete empathy and compassion and attended to her every wish and need, making her stay

as comfortable as possible.


The quality of food was excellent and they even went out of their way to satisfy her particular culinary desires.


Both management and staff made us and other visitors most welcome and were forthcoming in reasonable information requests in a helpful, competent and efficient manner.


Words cannot express how grateful we are to everyone there for their generosity of spirit and making a difficult situation as endurable as reasonably possible.


We would highly recommend Canford Manor to anyone who requires top quality nursing care for their loved ones.

Reply from Jane Palmer, Director at Canford Manor Nursing Home
Thank you very much for your kind words. We really appreciate all feedback and the team will be happy to hear such well deserved praise.
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Review from Terry S (Son of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Canford Manor has provided a very homely environment for a short end of life spell. The management and the professional nursing team are excellent and treated Mum with so much dignity and care. They were sensitive, kind and caring to all family members. The transition from Mum's home to Canford was
simple and relaxed because of good management and understanding. Canford Manor sets a very high standard and clearly, resident care is of upmost importance.
Reply from Jane Palmer, Director at Canford Manor Nursing Home
Thank you very much for your kind feedback. We are so pleased you chose our home, it's always an honor to care for loved ones.
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Review from Lynne B (Wife of Resident) published on 4 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Husband became a resident of Canford Manor in Aug 2015. I had looked at several homes and was in despair as they were all so awful. I was impressed before I had even seen it as the Manager rang me quite late in the evening after assessing him in hospital to assure me that she would accept him. When
I visited the following day I was even more pleased with the choice. The home is like a home from home, with lovely furnishings and everything is done for the benefit of the residents. Everyone of the staff are wonderful and it is not just a job to them. They are good with every resident and I am sure at times there must be difficult ones but they are always happy and are obviously attached to the people they look after. Nothing is too much trouble. The food is good and it seems if a resident has a particular wish for something it is readily available. There is a varied program of events which residents can join in. The staff discuss everything with relatives to make sure they are aware what is going on and will make time for this whenever suits you. Not only have I been impressed with the care given and the whole atmosphere of the place but every visitor that my Husband has had over the last 6 months has said exactly the same. Sadly, my Husband died this week and the staff have been nearly as upset as I am. I have made friends of them and they have helped so much with many ups and downs over the last 6 months. I would highly recommend Canford Manor to anybody who will listen!
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Review from Sylvia W (Wife of Resident) published on 6 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Canford Manor offers a home from home experience I cannot speak highly enough of the warm and welcoming atmosphere provided by the excellent staff. They nursed my dying husband with love and compassion and I know they made his last days comfortable and . extremely peaceful. I shall be ever grateful
for the warmth and tender care that they showed to his family welcoming us with open arms, looking after our needs which was beyond all our expectations.
Please let them know just how grateful I shall always be and will continue to speak highly of them to all that I meet.
Thank you.
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Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Canford Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Canford Manor Nursing Home is calculated as follows: ( (146 Excellents x 5) + (14 Goods x 4) ) ÷ 160 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Canford Manor Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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