Beneva Care in Hampshire | 4 Care Homes

Review of
Cross Way House
from Deborah W (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

My father is given excellent care by the staff at Cross Way House. He is happy and settled and very well looked after. During a recent illness, everything was done to aid his recovery and keep him comfortable. I am very grateful to all the staff for their support and kindness.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cross Way House
from Andrew W (Son of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

What can I say, other than What a Fantastic Home!!! I cannot fault the care, support and genuine love shown to my family and my Dad (who loves his Salubrious Accommodation!.. His words)
It is a truly wonderful place to be. If dad has been ill ( which in nearly five years, is only twice) .. then all

the stops are pulled out, and the doc or emergency staff seem to turn up in minutes to help. On Both occasions the staff too, have been amazing in keeping me posted and in their fantastic care for Dad.
Entertainment is great too, always something happening and the residents are encouraged to join in, but free to make a choice.
I've already booked my room!!
A Mahooooosive thanks from me and Dad, to all the lovely staff and Management !!

Reply from Della Pope, Manager at Cross Way House

Thank you for the kind words and great review he likes to keep us on our toes and his amazing Wit and sense of humour brings a lot of laughter to the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Solent Cliffs Nursing Home
from E E (Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

After a terrible ordeal in hospital came to this nursing home. What an amazing place! Clean and tidy. Staff who are caring, committed and experienced in the care of the residents! Nothing is too much trouble, attended to 24/7. All of the staff are focused and work well as a team, which is good for me.

Lots of weekly activities, catering for all needs. Beautiful garden to sit in and chat to other residents. Food is excellent, chef will cook anything that you want. Well run by the manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Beechwood House Nursing Home
from Debra D (Daughter-in-law of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

My mother-in-law was only at Beechwood for a short time but during her time there she was treated with so much compassion and respect. All of the staff at Beechwood are amazing, nothing was ever too much trouble. There was always a kind word, a hug when needed and they helped us through a very difficult

time when mum passed away.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Solent Cliffs Nursing Home
from Philip G (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

We are very thankful for your compassionate & professional care of our father. Although his time was only a brief one with you, we know he was happy. He learnt to smile again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Beechwood House Nursing Home
from Philip H (Husband of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

During the ten weeks that my wife was in Beechwood Nursing Home, she was cared for with love, dignity and professionalism. The staff were not only caring towards my wife, but were concerned also for me and visiting friends and family, constantly offering tea, cake and kind words.
I must mention not

only the wonderful medical and admin staff, but also the amazing people running the kitchen and the cleaners.
My wife died in May but her passing was made infinitely easier for us by the advice and ministrations of the nurses and carers.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for your lovely review. It may have only been 10 weeks, but you all became such a big part of our Beechwood Family. I am glad the staff helped make a difficult time a little bit easier. I will share your kind words with everyone here and our garden will always be open for you to visit us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Beechwood House Nursing Home
from Deborah O (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report

Overall Experience

My mother was transfered there for paliative care.
She was given a beautifully decorated room close to the nurses station. During her 2 months there she was cared for as though she was their own relative. Unable to speak, it was clear from her reaction to the staff entering the room that she had a

very close relationship with them.
As a relative they were absolutely wonderful to us during a very emotional period for us. They were supportive, kind and so understanding. Mum passed away there this week and they supported her and us every step of the way.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for such a wonderful review. Our company vision is for family values and passion to be a part of how we care for everyone, I am so pleased that this is being achieved to such a high level. It was an absolute pleasure to be able to care for your mother and provide support at such an emotional time for you all. We will miss reading to her. I will share your kind words with the staff, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Home
from Karen W (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

Since Dad has been at Woodlands, he has been happy and very well looked after. I count my blessing every day to have found such a wonderful place for him to call home. The other residents are lovely and appear very happy. The staff are just wonderful and I cannot fault the management. I thank you all

for all you do for my lovely dad and for the support and care you show to me. Best wishes.

Reply from Victoria Dunn, Manager at Woodlands Care Home

Thank you from us all at Woodlands for such a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Beechwood House Nursing Home
from Stephen B (Son-in-law of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

Fantastic staff eager to help so caring and thoughtful, home very clean residents are so happy we'll looked after, beautiful garden, food is all home cooked and tastes wonderful , medical care is first rate

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you very much for taking the time to review our home and staff. It is an absolute pleasure to have your father-in-law reside with us and to have you and your family provide friendship and warmth to our other residents each time you visit. We are especially grateful for the ongoing pet therapy which has brightened up so many faces each week.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Beechwood House Nursing Home
from Jackie M (Friend of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

I'm a friend of a resident who has been in the home since discharge from hospital last June. The care and professionalism of carers, nurses and kitchen staff is second to none. Nothing is too much trouble.
Not only do they care for residents but they are there for family and friends alike. They are

reassuring in difficult times and always there with a friendly face.
Their website says family and this is certainly one big family.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for taking the time to write a review. It always gives our staff a boost to know that their dedication and passion to care is recognised. It has been an absolute pleasure to care for your friend and I am so pleased that he will be staying with us permanently. I hope to have a neighbour as supportive as you have been to him, in my life one day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cross Way House
from Brian B (Son of Resident) published on 17 March 2025 Submitted via Postal Card • Report

Overall Experience

My mother was in Cross Way House for a relatively short time but my wife and I couldn't fault the care that she received from all of the staff. She was treated with kindness and dignity the whole time she was there. Unfortunately due to a short illness she recently passed away and we couldn't have been

given more care and understanding at this sad time. We would like to take this opportunity to thank all the staff at Cross Way House for making the last few months of my mums life the most comfortable and dignified that they were able.

Reply from Della Pope, Manager at Cross Way House

We will all miss your mum happy tunes especially Daisy Daisy. It was a pleasure to have care for her and to be able to comfort you at this sad time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Home
from Carey W (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report

Overall Experience

Mum did not want to go into a home and it was the hardest decision myself and my daughter made.
But I could no longer look after Mum at home and we had lost the mother/daughter relationship.
The staff at Woodlands made Mum feel at home and she now loves it. But most of all they helped us as well.
Recently

Mum was taken into hospital and one particular carer (she,ll know who we mean) was incredible.
Thank you Woodlands.
We love you.

Reply from Victoria Dunn, Manager at Woodlands Care Home

Thank you from us all at Woodlands, it is a privilege to care for mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cross Way House
from Maureen P (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report

Overall Experience

Mum has been in Cross Way house for 6 months and really loves it, we are so pleased that we found this lovely home for Mum, we couldn't be happier with the care Mum receives, all members of staff always go above and beyond to deliver amazing care, compassion and support.
We often have questions regarding

Mum, and every single member of staff from management to laundry are always willing to chat with us and answer any questions we may have.
We can't thank you all enough for looking after Mum so well. We really do appreciate it.

Reply from Della Pope, Manager at Cross Way House

Thank you for your review, it's a pleasure to look after your mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Home
from P F (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

The care of my increasingly frail mother has been exemplary. Nothing has been too much trouble for the staff in ensuring that she is as content and comfortable as possible. The management and staff have been diligent and alert during recent health setbacks and I have had complete confidence in their

actions taken and in keeping family members informed. The staff are well versed in meeting my mother's needs and desires and treat her as an individual. Thank you to Woodlands for all that you do.

Reply from Victoria Dunn, Manager at Woodlands Care Home

Thank you from us all at Woodlands for such a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cross Way House
from Emma B (Granddaughter of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

Staff are great with Nan. Very friendly and helpful at all times. The home feels safe and you always get a warm welcoming. I am happy my nan is being looked after by a fabulous team. Credit to all the staff and the manager who runs a great care home.

Reply from Della Pope, Manager at Cross Way House

Thank you for your lovely review. Your nan is a lovely lady and we enjoy her singing of daisy, daisy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cross Way House
from Katherine C (Daughter of Resident) published on 5 February 2025 Submitted via Website • Report

Overall Experience

From the manager, deputy manager to the care staff, kitchen staff, cleaners, activities organiser and laundry staff, I have only found all the staff to be welcoming, friendly, kind, caring and always happy to speak to you if I have any concerns about my mum. The staff have never been rude to any family

members. Since my mum moved in to Cross Way House, she has come on leaps and bounds, she loves living there, she loves all the staff and has a lot of respect for them and what they do for her on a daily basis. I have never seen my mum so happy. We were very lucky to find this care home, couldn't be happier, knowing my mum is in safe hands and being very well cared for.

Reply from Della Pope, Manager at Cross Way House

Thank you for you lovely review, we enjoy listening to all your mums adventures she has with the staff team. It's nice to see her build friendships with other residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cross Way House
from W L (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

My mum moved into Cross Way House care home in December. Nothing has been too much of a problem when we visit, they have always been extremely helpful when we have asked for our mum to be in her room, when we have needed to speak about finances, we are even allowed to bring our dog.
We always ring

to say we are on our way, this gives them time to have mum in her bedroom.
Unfortunately today I spoke with assistant manager to say we were coming to see mum regarding POA so needed to speak in private in her room.
The assistant manager was rude on the phone saying we have only put your mum in the day room and now you want us to move her and then you only stay for a few minutes, we are busy and you will have to wait if your mum is not in her room. We were happy to wait.
When we see mum, normally after one minute she asks us to leave, we respect this.
I tried to explain to the assistant manager why we don't stay long, but she was not interested.

Reply from Della Pope, Manager at Cross Way House

Thank you for taking the time to share your experience regarding your visits. We sincerely value feedback as it helps us continuously improve the care and services we provide. We are pleased to hear that you have generally found our staff helpful and accommodating and appreciated being able to bring your dog along to see your mum. We strive to create a welcoming environment for both our residents and their loved ones. However, I am very sorry to learn that your recent interaction with a member of our staff. We understand how important it is for families to have private time with their loved ones, particularly when discussing matters like power of attorney, and we sincerely apologize if this situation caused any frustration or upset. Please rest assured that I will address your concerns internally. We are committed to resolving this matter and ensuring that all future visits are positive and respectful for you and your mum. Thank you again for bringing this to our attention.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Solent Cliffs Nursing Home
from Keith L (Brother of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

My brothers and I have been impressed by the welcome and warmth shown to our brother since his arrival in the summer. Despite his dementia, he has regained some speech after several years previously when he was unable to say much at all. We are sure this is due to the stimulating activities provided

by the care home. We've also noted that his awareness and concentration have improved. All the staff are such caring and understanding people. He could not be in better hands. His bedroom has room for all his books and the maintenance staff kindly put up his favourite pictures. We can visit at any time we want and are always made very welcome indeed. We could not be more delighted with Solent Cliffs.

Reply from Hayley Kramm, Registered Manager at Solent Cliffs Nursing Home

Thank you so much for your kind words. We strive to make Solent Cliffs a warm and welcome environment for not just our residents but their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Home
from Helen W (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report

Overall Experience

Mum moved to Woodlands mid-October, she had recently lost her husband, my dad. Woodlands were wonderful with their welcome for Mum. The care, compassion and empathy are excellent. The activities are amazing, always something for Mum to join in when she feels up to it. Nothing is too much trouble, the

staff are always attentive.

Reply from Victoria Dunn, Manager at Woodlands Care Home

A very big thank you from us all at Woodlands for such a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Solent Cliffs Nursing Home
from Julia L (Daughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report

Overall Experience

My sister, my husband and I were overwhelmed by the kindness, warmth and consideration that was shown to us and of course my dad. He was only in their care for 5 days but all they did for us all was exceptional. The home is a well-run establishment and all the staff have shown us such sympathy and understanding

and indeed empathy. We are so glad Dad ended his days in such a wonderful home.

Reply from Hayley Kramm, Registered Manager at Solent Cliffs Nursing Home

Thank you for your kind words, we aim to support not just our wonderful residents but their families also.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Beneva Care in Hampshire

Beneva Care Locations in Hampshire (4)

Beneva Care Reviews in Hampshire (191)

Cross Way House

Cross Way House

Solent Cliffs Nursing Home

Beechwood House Nursing Home

Solent Cliffs Nursing Home

Beechwood House Nursing Home

Beechwood House Nursing Home

Woodlands Care Home

Beechwood House Nursing Home

Beechwood House Nursing Home

Cross Way House

Woodlands Care Home

Cross Way House

Woodlands Care Home

Cross Way House

Cross Way House

Cross Way House

Solent Cliffs Nursing Home

Woodlands Care Home

Solent Cliffs Nursing Home

Awards / Recognitions (4)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers