Beechwood House, Rowland's Castle, Hampshire
Beechwood House, Rowland's Castle, Hampshire
Beechwood House, Rowland's Castle, Hampshire

Beechwood House is a pleasant and refurbished nursing home conveniently situated in the village of Rowlands Castle. The service takes pride in giving a standard of care second to none, ensuring that growing old is a dignified experience.

Beechwood House carers work hard to ensure that residents and their families are comfortable in every sense. Dignity and respect are key to the service's philosophy.

The team are happy to discuss the costs of round-the-clock professional nursing care, looking to implement costs that are transparent and allow service users to assess their on-going care costs.

Group: Brookvale Healthcare

Person in charge: Faye Jessop (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 31

Shared Rooms: 3

Rooms with ensuite WC: 28

Weekly Charges Guide: Personal Care Single £850 – £1250 (These prices are only a guideline, please contact Beechwood House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Beechwood House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Beechwood House has a Review Score of 9.7 (9.684)

The Review Score of 9.7 (maximum of 10) for Beechwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Beechwood House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.684 for Beechwood House is calculated as follows: ( (149 Excellents x 5) + (54 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 209 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Beechwood House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 10 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beechwood House?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beechwood House

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    6
  • Daughter-in-law of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • more

Thank you for the excellent care you provided to my Dad. It was very clear from the team’s interaction with my Dad, that they all deeply cared for him and had taken the time to really get to know him. The home is amazing, nothing is too much trouble. Resident requests are always met with a smile. The team really made sure that my Dad felt loved happy and safe at all times: warmth just radiates from them all.

Outstanding support and kindness were given to me over the last couple of months of my Dads life. Words cannot describe how difficult it is to watch a loved one ‘fade away’. With the genuine empathy, outstanding care and understanding showed to me, it absolutely meant that a very difficult time was made that much less difficult.

They say everyone has a guardian angel, well my Dad had many and they all reside at Beechwood House

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My mother was a resident for 5 months up to the time of her death. From the day she arrived, we found the staff to be very professional, caring and attentive. She was well cared for as her condition deteriorated and needed increasing help with her personal and medical needs. The staff were supportive of the family and communication was good. Thank you for all that you did for my mother.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My husband came from hospital for end of life care and within a few weeks, he had been so well cared for he was able to be in the lounge and participate. Amazing.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Jennifer Oakley, Deputy Manager at Beechwood House responded to this review on 16 Jan 2018:

He has thrived here at Beechwood, and is such a colourful character. Thank you for your kind review.

My mother was at Beechwood House all of December until her death on December 27th 2017. I found all the staff excellent. They gave my mother care and love when most needed at the end of her life.
Many thanks to them all.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the beginning, I found all of the staff very friendly and approachable and noticed how they actively interacted with the residents in a very professional and caring way.
I am so very grateful for all of the support, advice and understanding given during a very difficult time and can’t thank them enough.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

jennifer Oakley, deputy manager at Beechwood House responded to this review on 16 Jan 2018:

Thank you for your kind review.

I am writing to applaud the staff of Beechwood House for greatly improving the health of my father over the past 6 weeks. He was discharged from the hospital with multiple conditions and quite poorly. However, under their care and diligence, his health and positive demeanour have vastly improved and we have Dad back. My family are so pleased and grateful to those at Beechwood and their ongoing care for my father. Thank you.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have found the home to be very caring and very efficient. The care is exemplary. The staff are wonderful. The home is well run and clean, the residents are happy and well looked after. The staff keep you very well informed. I have no qualms in recommending this home most highly.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jennifer Oakley, Deputy Manager at Beechwood House responded to this review on 11 Sep 2017:

Thank you for this wonderful review, we appreciate you taking the time to feedback such positive comments. We will continue to strive to keep our residents and their families content and happy with the care we offer here at Beechwood.

Look past the ongoing refurbishment and you see a wonderful home, with carers that actually care. After my mothers initial (and understandable) reluctance to move into a nursing home, she is both happy and content. When possible, nothing is too much trouble for both residents and visitors and time is taken to talk through questions and worries. As a child, I couldn't be happier with the home my mother now lives in.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jennifer Oakley, Registered Nurse at Beechwood House responded to this review on 31 Aug 2017:

Thank you for this wonderful positive feedback. Your mum is a cherished part of the Beechwood family and a joy to take care of.

My father in law has mobility problems and dementia, however, I believe he is experiencing some of the best quality of life ever. He loves the food, he loves the company, he loves the activities and (best of all) HE LOVES THE CUDDLES. The manager has a mature and loving approach to care and all the staff are people I like being around.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother in law had dementia and very bad arthritis. Beechwood staff created a home and truly cared for her for the last year of her life, after she was turned out of a supposedly good, dementia care home. The difference was astounding: Beechwood staff are well trained to respect the individual, their pain and experiences. She was much more content from day one. Of the three care homes she experienced over three years, we rated the two homes where managers were nurses themselves, involved in the care provision.
A positive personal recommendation steered us to Beechwood. The staff seem warm and friendly and they genuinely are: moreover, capable and intelligent about adapting care to needs. Residents' rooms are pleasant, leafy environs, nice garden and varied options for sitting in sunny spaces or enclosed snug TV room.
At the end, the care extended to my husband and myself, and we cannot thank them enough for everything they did to prepare us and help us all through.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff genuinely care about the patients and their families to the point where they form an attachment. It's that care that's the most important aspect of nursing care. It's a comfort to families to have the trust and confidence in those caring for our loved ones. I just lost my mother and a member of staff attended the funeral. The staff there offered me continued support following her passing. You will not find anywhere else where the care is so consistent and heartfelt. You can't put a price on that.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Initial contact with manager and nurse in January 2016 very positive and understanding. A very thorough and professional appraisal took place of patients situation and care home needs including health and medication, along with family contacts and any personal wishes. From day 1 my mother was lovingly cared for with exceptional understanding and patience.
Every effort was made to keep her dignity. The staff operated as an enthusiastic and happy team and they were all totally involved in the successful running of the home at every level.

This made a happy environment for the many patients where frequent activity created fun and games for many to enjoy. There was an instinctive response from the nurses at spotting patients needing attention and they were incredibly quick at spotting health needs and reacting accordingly. The management of handling dying patients was amazing and made a painful experience easier to bear as they felt the pain too. I would highly recommend this care home.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Beechwood House is like a "home from home!". The residents and visitors are all treated in a friendly but professional way. I have not been able to find any faults over the past 3 1/2 years my father in law has been resident there.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father spent a couple of months at Beechwood House receiving palliative care. The staff were extremely supportive. They went out of their way to ensure all family members felt welcome to visit at any time. Staff dealt with my father in a very professional but caring way. Responses to questions were both sensitive and open, checking first how much we wanted to know.
Our family is very grateful for the way we were all treated.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff are very helpful and friendly and answer all my questions as honestly as possible. Ask my opinion on any changes to medication or care. Notify me immediately any hospital visits or falls in the home.
I am more than satisfied with their care and understanding of my husband and myself.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad had been going to Beechwood House for the last couple of years for respite care. He spent the last six months as a permanent reside and was very happy there. He would enjoy the sing-a-long afternoons and the quiz, not mention the wonderful food. All staff showed much affection, respect and great care to him. He very sadly passed away in May all the family were able to be with him. Every member of staff was exceptional making his last few days comfortable and dignified. They treated him and our family with so much kindness, love and support throughout a very stressful time. I can thoroughly recommend Beechwood House as a very caring and professional home and express sincere thanks to all members of staff.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum had to go into nursing home after period in hospital. The staff at Beechwood were very compassionate and kept us informed at all stages of mum's short stay. They were also very caring towards me and my husband (son of residents) They could not have tried harder to get mum over illness, providing special food when she would not eat etc and contacting doctor at first signs of deterioration. The score for rooms and facilities is only due to the fact the home is in course of refurbishment and from what i saw will be excellent when finished. Sadly mum has passed away but our thanks so to all staff at the home.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

From the day we arrived my mum and all us family were made to feel welcome by everyone. The staff quickly got to know mum and all her little ways. They would do anything for her. Beechwood House is in the process of being refurbished- starting on the top floor - mum was on the ground floor where everything was well used and fairly shabby, however this made no difference to the wonderful care she was given. I am sorry she didn't live long enough to enjoy the garden and warmer weather.

How likely would you be to recommend Beechwood House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

February 2018

January 2015

CEO Award 2014

Recipient: Beechwood House

Date: Saturday 10 Jan 2015

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Beechwood House