Care Homes Owned by Leaders of Worship & Preachers Homes (LWPHomes) in Essex

As a nurse myself, I recognise good care when I see it and the staff at Westerley provided exceptional care in every aspect.

Westerley is a lovely place. Mum is happy and well cared for, which for us as a family, gives us peace of mind.

Our mum has been at the Westerley for nine months. The staff have coped admirably and thoughtfully throughout the pandemic. There’s a piano for Mum to play. Particular pluses are the homely food (our mum has put on weight) and the seaside literally down the road. Any queries are happily received and generally dealt with quickly by the management who keep in contact with the family via text and email.

My aunt was booked in for 3 weeks of respite Christmas 2020. She has dementia and can be quite difficult. She settled in so well and was very happy we extended her stay. She is still at the home now and the staff have been excellent we can't fault them, especially when dealing with the Covid pandemic. Westerley is very friendly and homely. Which is what you need! I'm booking a room for myself in the year 2040.

I am more than happy with all aspects of Westerley.

I originally looked at the home for my father a number of years ago. Unfortunately due to his particularly severe health requirements, it was not a suitable home for him. However, when my mother broke her hip in December 2020 in the middle of the Covid crisis I remembered how kind and considerate the staff were when I had visited previously. She moved into the home a year ago and I would recommend it highly. Unlike some other care homes, it really is a home on account of its small size but also due to the staff who are all genuinely caring. It lives up to its Christian ethos and has successfully navigated the Covid pandemic for the last two years. Some of the facilities may need sprucing up, but where can you buy love? Well done to all at the Westerley.

The Covid protection was awesome.

I know that she is cared for and her needs are met in a homely friendly setting.

My mum has been in Westerley for two years and can only speak in the highest terms of the care, support and love that she has received. The staff are always friendly when I visit and nothing seems too much trouble, in spite of the fact that there were times during Covid when they were quite short of staff and were working extra hard. There is a lovely family atmosphere in the home and the residents are individually cared for and valued. The food is well cooked and varied. A special fuss is made of birthdays and other days are celebrated, like VE Day and Valentine's Day with special cakes and personal messages. The staff have encouraged Mum to use her gifts and let her share in the spiritual life of the home by leading devotional times on Sunday. Mum was able to bring some of her own furniture with her and her big bright room feels just like her own home. We are so thankful to know that Mum is happy here and could think of no better place for her to be.

My friend quickly settled into Westerley and is so very happy and contented there. The staff are cheerful, friendly and nothing is too much trouble for them, for they see each resident as an individual. Hugs are freely available whenever they are needed! The food is well-balanced and good and my friend's room is cosy, clean and comfortable. The staff rose to the challenges of Covid and are to be commended for their hard work in keeping residents safe. The spiritual needs of residents are important to the home and the atmosphere is one of Christian love and care.

I have nothing but praise for the staff who work so hard in caring for the residents. They are very attentive to Mum and I am sure she really appreciates the kindness they show to her. She is very comfortable there. The room is light and airy and the food is good. It feels like home and when I arrive, the staff are very friendly and helpful. Perhaps it would be good if there was an additional member of staff on duty at any one time.

I can not fault the standard of care and feel blessed my mother-in-law is happy being a resident at the Westerley.

The staff ar friendly and helpful. The clients appear happy and content. The food that I have seen looks healthy and appetising. I have always been made welcome and assisted in my activities with the clients.

I have recommended Westerley Christian Care Home in the past and will continue to do so.

Care is good but frequently it is apparent that one extra staff member would make a big difference. Frequently the staff are too busy to spend time with someone in need. Sometimes a member of staff cannot be obtained when called.

I always feel very welcome and am kept regularly informed of Mum's progress.

There is an attractive garden where residents may sit during the summer and enjoy some sunshine and outdoor leisure.