Care Home Owned by Leaders of Worship & Preachers Homes (LWPHomes) in Essex

banter with the staff with both parties laughing and joking.
Westerley is a lovely and well run care home with caring staff who are fully committed to the welfare of their residents. I believe that its small size and homely interior decor give it a cosy and welcoming ambience. The food is home-cooked, fresh, very tasty and the menu is varied throughout the week. There is a variety of activities on offer ranging from Christian worship to organised parties on special days and anniversaries. The library has a collection of books and stimulating puzzles plus access to the internet for those inclined. The residents are encouraged to leave their rooms to mix with the other residents or they can spend quiet time in the library. My mum will do a combination of mixing or quiet times, whatever takes her fancy. Sometimes she may spend the day in her room reading her newspaper, snoozing or watching TV. That's fine too.
The ongoing Covid management programme at Westerley is excellent and during lockdown was also caring for both residents and relatives. Although we couldn't visit mum, the staff arranged zoom calls with her, so that we could still speak with her face to face.
Westerley is a lovely place. Mum is happy and well cared for, which for us as a family, gives us peace of mind.

generally dealt with quickly by the management who keep in contact with the family via text and email.

Westerley is very friendly and homely. Which is what you need! I'm booking a room for myself in the year 2040.

My sister is able to keep in contact with family and friends having her original telephone line in her comfortable en-suite. Besides meeting family and friends in her room there is also a comfortable library which is also available.
She has in fact thrived during her time at Westerley due to the wonderful home-cooked plentiful food and the caring and humorous staff.
I am more than happy with all aspects of Westerley.

staff were when I had visited previously. She moved into the home a year ago and I would recommend it highly. Unlike some other care homes, it really is a home on account of its small size but also due to the staff who are all genuinely caring. It lives up to its Christian ethos and has successfully navigated the Covid pandemic for the last two years. Some of the facilities may need sprucing up, but where can you buy love? Well done to all at the Westerley.

they try and accommodate individual likes and favourites.
In January I was concerned about her sleeping all day so the GP was asked to visit and check her over. Their own checks showed she was fine but were happy to double-check. With their help and encouragement, she is now back to her old self.
Westerley is not a modern building, I would guess it's Victorian. The lounge is just the right size to accommodate all the residents who generally all gather there during the day. Likewise, a well laid out dining room. A lift connects the 3 floors. Bedrooms mostly are en-suite and there are large bathrooms with baths and hoists. Each bedroom is unique you just need to choose.
The Covid protection was awesome.

with in a quick professional manner.
All the staff are approachable and have a friendly welcome even through the Covid pandemic.
I am kept informed about any changes in my mum's care needs and also what is happening within the home.
I have nothing but praise and thanks for all the staff who make my mum's life happy and fulfilled she has new friends and sees the staff as new members of her family.
I know that she is cared for and her needs are met in a homely friendly setting.

staff and were working extra hard. There is a lovely family atmosphere in the home and the residents are individually cared for and valued. The food is well cooked and varied. A special fuss is made of birthdays and other days are celebrated, like VE Day and Valentine's Day with special cakes and personal messages. The staff have encouraged Mum to use her gifts and let her share in the spiritual life of the home by leading devotional times on Sunday. Mum was able to bring some of her own furniture with her and her big bright room feels just like her own home. We are so thankful to know that Mum is happy here and could think of no better place for her to be.

room is cosy, clean and comfortable. The staff rose to the challenges of Covid and are to be commended for their hard work in keeping residents safe. The spiritual needs of residents are important to the home and the atmosphere is one of Christian love and care.

the staff are very friendly and helpful. Perhaps it would be good if there was an additional member of staff on duty at any one time.

meeting their needs at the same time maintaining a well-structured routine. Meal times are looked forward to - probably due to food prepared on the premises and eaten in a very pleasant dining room.
I can not fault the standard of care and feel blessed my mother-in-law is happy being a resident at the Westerley.

in a professional manner. I often arrive at meal times and the food always looks appetising and the menu seems to be very varied. Residents take part in activities within the home and are assisted to continue with their interests in the home or outside for example attending clubs. Management are always on hand to answer questions or discuss any problems.
I have recommended Westerley Christian Care Home in the past and will continue to do so.

The residents have activities during the week.
The food is good and the chef goes out of his way to provide an interesting and varied menu and also goes to great lengths to cater for each individual's needs.
I always feel very welcome and am kept regularly informed of Mum's progress.

when held and staff are very inclusive of all residents, making sure everyone has an opportunity to participate.
There is an attractive garden where residents may sit during the summer and enjoy some sunshine and outdoor leisure.