Care Homes Owned by Quantum Care Ltd in Bedfordshire
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bedfordshire for Quantum Care Ltd are showing below.
View the details of all 29 locations (with 1187 reviews) owned by Quantum Care Ltd
Quantum Care Ltd Locations in Bedfordshire (2)
Mantles Court
9.6
33 reviews
115 London Road, Biggleswade SG18 8EF
"Mantle's Court is a lovely home, beautifully presented, creating a warm and friendly atmosphere. My mum is well looked after, and a lot of…" Read all 33 reviews
Location Type Care Home
Mantles Court care home brings luxury care home living to Biggleswade. Situated on London Road, the home benefits from beautifully designed interior spaces and exceptional landscaped gardens and is situated close to local shops and other amenities including… Read more about Mantles Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- 76 Rooms
- from £1,262 / week
Dukeminster Court
9.3
42 reviews
Dukeminster Road, Dunstable LU5 4FF
"My mother, who had been a resident for just over a year, recently died. I was a regular visitor and in a good position to observe the way…" Read all 42 reviews
Location Type Care Home
Dukeminster Court is a modern, purpose-built care home located within the heart of the local community and conveniently located a short distance from a large retail park. Offering residential care and specialist dementia care as well as respite care,… Read more about Dukeminster Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- 75 Rooms
- from £1,209 / week
Quantum Care Ltd Reviews in Bedfordshire (75)
9.4
Quantum Care Ltd has a Group Review Score of 9.4 (9.426) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Quantum Care Ltd must have a Review Score.
Review of
Dukeminster Court
from Renate S (Niece of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt has been resident in Dukeminster Court since August 2021.
To date everything with her care is in order. I visit frequently and have no concerns regarding hr care.
To date everything with her care is in order. I visit frequently and have no concerns regarding hr care.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from Anne B (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother, who had been a resident for just over a year, recently died. I was a regular visitor and in a good position to observe the way the home was run. The thing that struck me the most is the fabulous team spirit which runs through the whole of the staff, whatever their position. It is a difficult
and sometimes thankless job which is performed with smiles, fun and compassion. This atmosphere has been engineered by the manager who is a shining example of exactly how to run a care home, she is accessible, strong, and quite the most capable and caring person I have ever met. I did not expect the care the I myself received in my grief from all of the fabulous staff. My father still remains a resident and with his dementia can be incredibly difficult to deal with but he is cared for just the same with the team taking the good days with the bad in their stride.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from D B (Resident) assisted by family/friend published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The staff always find time to chat to me and are always cheerful and friendly. The garden is lovely and I enjoy it whenever I can. I'm lucky because I have a room with a view over the garden. Overall Dukeminster Court is a lovely place to stay and you won't find better!
Reply from John Joannides, Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from C W (Resident) assisted by family/friend published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall I am happy living at Dukeminster Court. The biggest issue I have is the big turnover of staff. Sometimes it is short-staffed here and sometimes I am left waiting for help when I am on my commode or in my bathroom. I am classed as bedbound so rely heavily on two carers using a hoist to move me.
However, the carers overall are extremely hardworking and most try very hard to keep the morale high here.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from Andrea W (Niece of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with care our relative receives she always looks clean and tidy. Seems happy staff are wonderful, keep us updated if our relative needs anything.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from Dawn H (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My view of Dukeminster has changed little in the eight years that my father has lived there. I remain very satisfied with all that the house does in its care for him and for the other residents. I will admit to some dissatisfaction several years ago, but those problems have long-since been resolved.
The stability of staff and of the home's systems under the current manager (who joined three years ago) is commendable - it seems to be a very happy 'ship', and that also reflects well on the whole staff, many of whom are long-serving. My father began in one of the residential units but, as dementia gradually affected his behaviour and his comprehension, he moved to a more specialised unit. The care and attention he receives, in every aspect of his life at Dkkemisnter, remain excellent: from the more obvious aspect of personal care and physical assistance, through laundry, catering, cleaning and housekeeping, to engagement activitoes and the general administration of the house, there is little, if anything, with which to find fault. As I have said before, I have long experience of this home and can say that I would not have my father anywhere else.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from K F (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find the majority of staff friendly, helpful and caring. Unfortunately there is not enough staff on my mum's floor, as three is not adequate if one is on a break, and one doing medication, then waiting for the commode is too long a wait. My mum has also complained about night staff. She said they
can be rude, uncaring and sometimes quite rough. Also, I know the residents are elderly, but being put to bed before 8 is ridiculous.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Dukeminster Court
from E V (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been resident at Dukeminster Court for four years, following a major stroke. My mother is generally content and happy at Dukeminster Court. She speaks very highly of the staff and likes her fellow residents. The building is well cared for and the rooms welcoming. My mother enjoys the food
and we have joined her several times for a very tasty Sunday lunch. The manager is very approachable and has been very proactive in resolving any issues or concerns.
Reply from John Joannides, Corporate Services and PR Project Administrator at Dukeminster Court
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Review of
Dukeminster Court
from Lesley N (Husband of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband can be very difficult when he is receiving personal care but the staff are really good and patient with him. Saying that he is very happy and settled here and I definitely wouldn't want him anywhere other than here. I know he is safe and being well cared for. Also, if I have any worries or
queries, there is always someone on hand to help.
Reply from Debbie Gilard, Head of Corporate Services at Dukeminster Court
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Review of
Mantles Court
from Nicola N (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mantle's Court is a lovely home, beautifully presented, creating a warm and friendly atmosphere. My mum is well looked after, and a lot of effort goes into creating activities for all the residents.
We are very happy my mum resides at Mantle's, and we feel she is genuinely cared for.
We are very happy my mum resides at Mantle's, and we feel she is genuinely cared for.
Reply from Debbie Gilard, Head of Corporate Services at Mantles Court
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Review of
Mantles Court
from Vincent T (Son of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother has been at Mantles Court for 14 months now, and we, as a family, are extremely happy with the facilities and care that our mother is receiving.
Our mother seems to be very happy and says how kind the staff are to her.
We have noticed a marked improvement in her demeanour.
We could not
Our mother seems to be very happy and says how kind the staff are to her.
We have noticed a marked improvement in her demeanour.
We could not
have wished for a better care home placement for our mother, and we are so glad we came across Mantles Court.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from B S (Son-in-law of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are friendly and caring. They always help the resident, nothing seems too much trouble.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from J P (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Friendly staff. Clean and tidy. Mum says good is not great. Would be good to have reception manned more as often have to wait to be let in. Could relatives be given the code?
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from H G (Son of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall its a great experience. It could be enhanced with a car/people carrier for trips out. My only complaint is if you advertise dementia care and expertise you need have the resources and people skills to deal with all aspects and not suggest people leave if financially/staffing doesn't allow to
provide the service.
Reply from Jo Currell, Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from M C (Niece of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my uncle has been at Mantles Court, he has been well looked after and helped to settle in by very caring staff. It has also made a huge difference to us as a family as we can relax at home knowing he is safe and looked after and all our time with him now is quality time. Thank you.
Reply from Jo Currell, Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from C N (Son of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father is very happy at Mantles Court and has settled in well. The staff are very friendly and professional although they have been hindered by a shortage of staff, although this is now being corrected.
The new management are doing an excellent job of improving the home although there are still
The new management are doing an excellent job of improving the home although there are still
issues with clothes going missing from the laundry and Dad not receiving hot gravy with his food. The new chef is very good.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from H T (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall, Mantles Court offers a good level of care and support. While some staff could improve their approach to what can sometimes be sensitive matters, others such as claire, the senior carer, go above and beyond. This goes a long way in making residents feel like individuals rather than a box to
be ticked, which is very important.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from S F (Cousin of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Over the last nine months, I've seen my cousin gradually need more help as she struggles with her health problems, and she is getting that care and support. Once the carers get used to her and her wats, they get to "open up more". I would like to see more care taken with her clothes, she was always
nicely dressed, and her clothes were hung up and put away in the drawers, this is not always the way now.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from M D (Wife of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I had a few issues before this month, but pleased to say things have improved in all areas. My husband is not missing meds, there are more activities and laundry has greatly improved. Staff are always friendly and welcoming. Since the warm weather has come it is nice to be able to use the lovely garden.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Review of
Mantles Court
from L T (Granddaughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers and staff are very friendly. Grannie is very happy here. As a family, we hoped she would join in with more activities, and meet new people so we would like it if she was encouraged more. The interaction she has with the carers is greatly appreciated and she refers to them as 'my girls'.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
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Awards / Recognitions (1)
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