Care Homes Owned by Quantum Care Ltd in Bedfordshire

All needs met, despite the difficulty my father can pose with his strong will and sometimes agression. He is never just left to get on with it, staff always try to talk him round with patience.

I highly recommend this home, three residents are there because I recommend the home. Thank you Mantles Court, great place

My husband has settled into Mantles Court very quickly. The whole staff and management have gone out of their way to make us both welcome and to feel at home. The carers and staff on the unit are kind, caring and watchful. The atmosphere is calm and relaxed, but the staff are alert to the needs of the residents. They are aware when residents are distressed or in need of attention. The kindness and warmth have been so helpful, and made this difficult transition more bearable. Thank you.

My mum has just started permanent residential care after respite care. She has a diagnosis if Alzheimers & Dementia. The care provided is excellent. She is in a safe, secure environment. The fellow residents are friendly. The staff are caring, kind, considerate, welcoming & knowledgable. Nothing is too much trouble & they are very approachable if i have any queries.

From the office staff to the carers, all were more than happy to answer my questions. The decor is beautiful. A very happy well run care home. I might have to reserve myself a room for my older age.

Also have lots of activities and music which she likes.

Very pleased with the care my father-in-law gets, all staff very kind.

My mum in law has a lovely room with her belongings to make it welcoming and homely. She is very unsettled and yet to be diagnosed with dementia however the care home have built a rapport with my relative to make her as settled as possible. Communitcation between the home staff and family is excellent. We feel our relative is getting a high standard of care at Dukeminster.

Everything Mum needs.

As a family we feel very confident that mum is cared fror to a very high standard. We can't thank Dukeminster enough. We are like one big family.

Outstanding care home. From the first visit to view and into week 6, we are now so happy with Mantles Care Home.Staff/carers wonderful. Family area downstairs and gardens - amazing.

The cleanliness of the residence bathrooms could be improved to a higher standard by paying greater attention to details & not leaving the residue of cleaning products over the toilet seat & lids.

Over all excellent. Food could be hotter when taken to the room, as well as hot drinks, water jugs are full when 1/2 full, would be better for some residents to fill their glass.

Mum has been a resident for 18 months. Dukeminster is like a family. They strive to create a safe, comfortable and homely atmosphere and carers are kind and friendly. Mum still enjoys a good banter and they get that! There have been a few changes in the last 6 months aiming to improve the experiences of the residence. They are providing a wider variety of activities and working hard to improve the gardens. Moving mum to Dukeminster was a 'good move'

Staff at Mantles are always friendly and welcoming. I am confident that my aunt receives wonderful care here. There is a good selection of activities that she enjoys when she feels up to it. She enjoys the food served. I do, however, find the communication between carers disappointing and things are taken from her room and disposed of, things that she wants kept, and it takes a lot of time to get the message conveyed. We are very happy overall, though.

My father has been at Mantles Court for nearly three years. The care and attention provided here is excellent. The staff are warm and compassionate. My father is always safe and comfortable, making it really feel like home. I am always informed of any concerns or changes of care for my father, which offers me and my family reassurance and peace of mind. We wouldn't want him to be anywhere else.

There are a few areas that culd be improved. Detailed individual changes to diet and medication as medically requested are not always followed through, for example pre-colonoscopy preparations. Additionally, mixing dementia and non-dementia residents in the same units doesn't always work well and can create unnecessary tension. Clothing often goes missing and some items are washed at temperatures so high that they shrink. A wider and more engaging range of activities - both indoors and outdoors would also make a meaningful difference to resident's day to day experience. Overall, despite a few challenges, this is a caring, safe and well-maintained home that clearly strives to provide the best for its residents.

To date everything with her care is in order. I visit frequently and have no concerns regarding hr care.

The staff always find time to chat to me and are always cheerful and friendly. The garden is lovely and I enjoy it whenever I can. I'm lucky because I have a room with a view over the garden. Overall Dukeminster Court is a lovely place to stay and you won't find better!

Overall I am happy living at Dukeminster Court. The biggest issue I have is the big turnover of staff. Sometimes it is short-staffed here and sometimes I am left waiting for help when I am on my commode or in my bathroom. I am classed as bedbound so rely heavily on two carers using a hoist to move me. However, the carers overall are extremely hardworking and most try very hard to keep the morale high here.