Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
These prices are only a guideline, please contact Dukeminster Court to find out the exact price for your requirements.
Visitors welcome at any time
On-site parking is available
Dukeminster Court has a Review Score of 9.2 (9.193) out of 10, based on 14 reviews in the last 2 years.
Over all time Dukeminster Court has 42 reviews.
Thank you so much for sharing these heartfelt words at such a difficult time. We are deeply sorry for your loss and send our sincere condolences to you and your family. It means a great deal to hear that our team's care, compassion, and spirit brought comfort to both your mother and father - and also to you. We will share your kind words with the whole team, who will be truly touched.
Thank you so much for your review. We're so glad that you're enjoying being at Dukeminster Court and that you're finding interacting with the staff such a positive experience. Reviews like yours mean a great deal to the staff team in the home.
Thank you for taking the time to share your feedback about your experience at Dukeminster Court. We're really pleased to hear that overall you are happy living at the home. We are truly sorry, however, to hear about your concerns regarding staffing levels and the impact this has had on your care at times. These matters are incredibly important, and we take them very seriously. We understand that a meeting has now taken place between you, your daughter, and the Home Manager. We're pleased to hear that it was a positive discussion and that a clear way forward has been agreed. Providing high-quality, dignified care is our top priority, so thank you again for your feedback.
Thank you so much for your kind words. We're delighted to hear that you are pleased with your relative's care - it truly means a lot to our team. Keeping families informed and ensuring our residents feel comfortable and content is always a top priority. Your feedback is greatly appreciated and will be shared with the staff, who will be so pleased to hear it.
Thank you so much for taking the time to share such a lovely review. We're really pleased to know that the changes and improvements made over the years - particularly under our current manager - have been meaningful to you and your family. Stability, consistency, and a sense of happiness and purpose within the home are exactly what we strive for, and it's wonderful to hear that reflected in your experience. Supporting residents as their needs change, especially when it comes to dementia care, is at the heart of what we do. We're glad your father continues to feel safe, supported, and well cared for in all aspects of life at Dukeminster - and that you continue to feel assured by the dedication of our team, many of whom have been with us for many years. Thank you once again for your trust and kind words. It means so much to the whole team
Thank you for taking the time to share your feedback. Were pleased to hear your positive comments about the majority of our team being friendly, helpful and caring.Were sorry to learn of the concerns youve raised regarding staffing levels, night-time care, and daily routines. Our Home Manager has been in touch to arrange a meeting, where your concerns can be discussed in more detail.We are committed to providing the best possible care and will use the meeting as an opportunity to listen, understand your perspective, and explore how we can continue to improve.
Thank you for your positive feedback. It means a great deal to know that your mother is enjoying living at Dukeminster Court and that she thinks highly of the staff. It's also lovely to hear that you are enjoying the occasional Sunday lunch with your mother in the home. Again, thank you for the review. Wishing you all the very best!
Thank you so much for your review. It means a great deal to hear that your husband is happy and settled at Dukeminster Court and that the patience and understanding of the team have made a positive difference. We're also pleased that you feel supported and know there's always someone available to talk to when you have questions or concerns. Providing peace of mind for families is just as important to us as caring for our residents. Thank you again.Thank you again for your continued trust-it's a privilege to care for your husband. Please don't hesitate to reach out at any time.
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention. Wishing you a great day!
Thank you for your comment. The team at Dukeminster Court will be delighted to hear your feedback.
Good day; we appreciate your honesty regarding the food on the menu. This information has been passed on to the Home Manager and Chef Manager. Do let us know next time you visit whether there has been an improvement. Have a lovely day!
Good day, and thank you for sending us the review; it is appreciated. We are happy to have your mother with us - she is an amazing woman.
Have a lovely day!
Thank you for your comment. The team at Dukeminster are delighted to have your Father stay with us. Wishing you a wonderful day!
My sincere condolences to you and your family. We always strive to fulfil the needs of our residents and their families to their complete satisfaction and we are incredibly saddened that you are unhappy with the services we have provided. As an organisation we take all concerns extremely seriously and have a robust complaints procedure in place. If you would like to find out more then please either contact our head office or you can find the complaints procedure in the policies section at the bottom of our website www.quantumcare.co.uk
Good day and thank you for the lovely review, have a great day!
Good day and thank you for the feedback on our care home, we are extremely proud of Dukeminster Court and these comments will be shared with our staff.
We will continue the support and care for your mother and the entire family. Have a lovely day!
Good day and thank you for taking the time to send us a review on our lovely home, Dukeminster. Our team are specialists in their field and we take great joy in providing a high level of care and support on a daily basis to our amazing residents and their loved ones. Have a lovely day!
Good day, thank you for the review. It was our pleasure having your mother stay with us over that short period. Have a lovely day!
Good day and thank you for taking the time to send us a review of our home. We are extremely proud of Dukeminster Court and will continue to strive towards the excellence that our residents deserve. Have a lovely day!
Good day and thank you so much for taking the time to write and send in that lovely review. At Dukeminster we try our best every day to make the home a place of enjoyment and a 'home away from home' for our treasured residents. Have a lovely day and thank you once again.
The Review Score of 9.2 (9.193) out of 10 for Dukeminster Court is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
I enjoy meeting a variety of people, it can be very rewarding when I am able to assist a resident or staff member in some way.
I really enjoy my role on Reception at Dukeminster Court. The interaction with Residents, Families and staff means every day is different. It is truly satisfying when you see happy smiling faces.
The role of Receptionist is never dull. Each day brings new challenges. I enjoy meeting a variety of people throughout the week, and always look forward to coming to work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dukeminster Court to verify any information. View our terms and conditions. Dukeminster Court has an Enhanced Service - more info.