Dukeminster Court

Dukeminster Road, Dunstable LU5 4FF
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9.3 42 Reviews
  • Dukeminster Court, Dunstable
Dukeminster Court is a modern, purpose-built care home located within the heart of the local community and conveniently located a short distance from a large retail park.

Offering residential care and specialist dementia care as well as respite care, Dukeminster Court features five households, each with a contemporary, open plan living space and each comprising an inviting dining area, lounge, relaxation areas and a central island-style kitchen. Within the home you will also find a cinema room and hairdressing salon.

Each bedroom has been fully furnished to the highest standard and includes en-suite shower facilities, a flat screen TV and telephone point. The rooms also benefit from wi-fi connectivity.

In the main entrance area you will find the Quantum Care Plaza which features a Best Friends Café where you can sit and enjoy tea, coffee and cake with family and friends.

Dukeminster Court's beautifully landscaped gardens offer a number of walkways and patios and is the perfect place to enjoy the warmer months.
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Care Provided by Dukeminster Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1209

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Dukeminster Court to find out the exact price for your requirements.

Contact Dukeminster Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dukeminster Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Angela Lartey (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • On-site parking is available

Dukeminster Court Reviews (42)

9.3

Dukeminster Court has a Review Score of 9.3 (9.256) out of 10, based on 15 reviews in the last 2 years.
Over all time Dukeminster Court has 42 reviews.

Overall Experience
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Date Published
  • 42
  • 9
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Reviewer Connection to Dukeminster Court
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Total of 42, showing 21-40
Review from Elizabeth R (Sister of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful visit with my brother for his birthday. The COVID prevention procedure is excellent. Well done Dukeminster!!!
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Good day, and thank you for the lovely review, the team at Dukeminster are especially happy to know that you are satisfied with the level of COVID prevention procedures. Your brother is an absolute…read more
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Review from Tony B (Son of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, a very good experience, and all the staff are great and very helpful.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Good day Tony, thank you very much for the review. Our team will be happy to know that they are appreciated. Kindest regards and have a lovely day.
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Review from Brian G (Son of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother's care is without doubt second to none. The care she receives and the support on a daily basis lets her maintain her dignity and independence. Everyone involved with her care treat her with love and affection, making her and my brother and I feel she is not just a resident but part of a family
community.
We appreciate the care and support she is given and thank everybody involved.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Good day, thank you for the lovely comments and review. The team at Dukeminster are really happy to read this. We try our best to treat our residents the same way we would treat our own family members…read more
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Review from M H (Son of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We think Dukeminster Court is a great place for Mum. Really friendly and a great feeling about the place. Would highly recommend.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Good day and thank you for the lovely review, the team at Dukeminster really appreciate your comments. Have a lovely day, kindest regards.
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Review from A B (Daughter of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Just visited Mum indoors for the first time. Staff are very welcoming and the procedure was efficient. I will be glad when we can all get back n and take our relatives out.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Good day, thank you for the review and apologies that we were unable to assist you better in visiting mum more frequently. We try our best to abide by the Government guidelines, we understand that…read more
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Review from T B (Daughter of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been so happy here and been treated with such kindness at all times. Although these times have been very difficult; my mother has been constantly been monitored for her health and well being. I thank all the staff for everything they have done in keeping my mother well and happy - beyond
their jobs.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Good afternoon and thank you for the review, we are happy to know we are able to support your mother during these times. I will extend the kind comments to the team, have a lovely day!
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Review from B S (Sister-in-law of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I regularly visit my sister-in-law every 2 weeks and find her well cared for, clean and tidy and alert. The staff, have without exception, been polite and helpful; they are kind in their care of residents and understanding their needs. I have been visiting for the past 4 years and am now known and welcomed.
Refreshments (tea/coffee) are always available. My sister-in-law seems content, she is unable to communicate much to other residents because of her hearing/sight problems but appreciates company at meals, the care she receives and monthly church services.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Thank you for the kind words, we are very proud of our care homes and we try our best to make it a home away from home for our amazing residents. The staff at Dukeminster are usually commended for…read more
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Review from Georgina B (Daughter of Resident) published on 14 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although difficult seeing Mum through a screen, one visit was well organised. PPE available and staff were available to support Mum.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Thank you, we appreciate your feedback. The staff at Dukeminster are especially noted for their high levels of care and concern for their residents and I will extend your lovely comments to them. Have…read more
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Review from Georgie H (Daughter of Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mother has been excellent. My mother is nearly deaf, nearly blind and has advanced Alzheimer's. Staff are very kind and patient with her. She is always clean and as happy as she can be given her circumstances. The home has been open for garden visits during the lockdown, and staff
help me to try and communicate with her (although she has never acknowledged my presence)! I look forward to being able to hold her hand and kiss her once more!
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Season's greetings to yourself, your mother and the family. Thank you for the lovely review, we are very proud of all of our care homes and the wonderful staff. There has been lots of above and beyond…read more
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Review from R W (Daughter of Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is unable to help herself nowadays, but she is cared for well even though she makes life difficult for the carers. They treated her with dignity and patience even though she rarely shows signs of being grateful. I am phoned and kept in the loop with any problems, although, I am unable to do much
to assist. At lockdown visits, a carer often sits with her to pass on my conversations. Due to her poor sight and hearing and that fact that she often refuses to wear hearing aids, meetings are very difficult.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Thank you for the honest feedback, we are trying our best to ensure your mother enjoys the highest quality of life given her setbacks, she is a lovely woman and the care team enjoy their time with…read more
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Review from Emma C (Great-Niece of Resident) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant help from all of the team. One member of staff is always so accommodating in our garden visits, remember everyone's drinks and is so gentle and personable with the resident. Pleased to see all the Xmas decorations go up to try and keep spirits high in the grim current climate. Extra special
shout-out to two other members of staff who always go above and beyond to make her life as lovely as possible.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Thank you for the kind review, we try our best at Dukeminster Court to ensure our lovely residents are looked after at all times. The garden visits have been a real success, weather and government…read more
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Review from Helen W (Daughter of Resident) published on 30 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home.
Staff go above and beyond their normal duties.
This year has been a real test for all staff, but they have excelled in everything they have had to do.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Thank you so very much for that excellent review, we are really happy to know that your loved one is enjoying their stay at Dukeminster Court. This year has indeed been a trying one for many families…read more
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Review from Karen R (Daughter-in-law of Resident) published on 27 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been very happy since moving in. All her anxieties have gone. She is enjoying all the activities and food. The visit (garden) has been excellent.
Reply from Deborah Yadev, Interim Marketing Manager at Dukeminster Court
Thank you for completing the review and we are really happy to know that your mother-in-law is enjoying her stay with us at our lovely Dukeminster Court home.
The team take great pride in choosing…read more
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Review from T N (Brother of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the time of my visit to the time of leaving from seeing my brother in the care home, every member of staff that I encounter have a friendly attitude and courteous behaviour. My brother is looked after very well, although he can be somewhat cantankerous at times, but this does not put his carers
off for one moment.
His room is kept very clean at all times and the food provided is varied and of good quality.
There are various forms of entertainment to keep the residents occupied, including participation games.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Dukeminster Court
Thank you for this wonderful review regarding the high-quality care and support that is provided to your brother at Dukeminster Court. The staff at this home will be delighted to hear about this. We…read more
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Review from Ann O (Daughter of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and compassion my mother received before her death in May 2018 as exceptional.
Even our family who visited were treated so thoughtfully and caring. It helped make mum's final days a calming and much more accepting experience.
I couldn't recommend Dukeminster more highly, having seen three
years of excellent care given to our mum.
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Review from M P S (Husband of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife describes the place she is in as quote "this special hospital I am in is like a first class hotel. What more could I ask for".
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Review from L B (Husband of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It would be helpful if you could keep the same carers all the time.
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Review from A A (Daughter of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my Mum receives is great and as a family, my brother and I feel fully involved with Mum's care. The only problem is staffing at times. I feel sorry for the carers as they are often stretched especially in the mornings. Saying that they always do their best.
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Review from Jacky S (Daughter of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dukeminster is a wonderful home and a safe place to leave my Mum. The staff are very nice and look after Mum extremely well. My sister, brother, Dad love the activities and join in when we can. Well done to all the staff.
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Review from P F (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dukeminster Court and its carers were a life saver. Not only have they given my dad a safe environment to call home, I know that all his needs are being met with great understanding and he is an individual. There is a feeling of warmth and live not only for dad and all the residents but for us relatives
too.
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Current Review Score: 9.3 (9.256)

Overview of Review Score

The Review Score of 9.3 (9.256) out of 10 for Dukeminster Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.389 for Dukeminster Court is calculated as follows: ( (93 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 180 Ratings = 4.389
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.867 Points relating to the number of positive Reviews for Dukeminster Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 13 Positive Reviews ÷ 15 = 0.867
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (7)

Angela

Angela Lartey

Job Title: Home Manager Joined: 2022

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Kelima

Kelima Dautovic

Job Title: Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Julie

Julie Cole

Job Title: Chef Manager Joined: 2015

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.

Cassie

Cassie Crane

Job Title: Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Jo

Jo Cooper

Job Title: Administrator

I enjoy meeting a variety of people, it can be very rewarding when I am able to assist a resident or staff member in some way.

Ann

Ann Sargeant

Job Title: Receptionist

I really enjoy my role on Reception at Dukeminster Court. The interaction with Residents, Families and staff means every day is different. It is truly satisfying when you see happy smiling faces.

Carol

Carol Keys

Job Title: Receptionist

The role of Receptionist is never dull. Each day brings new challenges. I enjoy meeting a variety of people throughout the week, and always look forward to coming to work.

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