
I have long experience of this home and can say that I would not have my father anywhere else.Dawn H(Daughter of Resident/Service User)

Really friendly and a great feeling about the place. Would highly recommend.M H(Son of Resident/Service User)


I have long experience of this home and can say that I would not have my father anywhere else.Dawn H(Daughter of Resident/Service User)

Really friendly and a great feeling about the place. Would highly recommend.M H(Son of Resident/Service User)


Dukeminster Court is a modern, purpose-built care home located within the heart of the local community and conveniently located a short distance from a large retail park.
Offering residential care and specialist dementia care as well as respite care, Dukeminster Court features five households, each with a contemporary, open plan living space and each comprising an inviting dining area, lounge, relaxation areas and a central island-style kitchen. Within the home...
Care Provided by Dukeminster Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Dukeminster Court for full pricing details and T&Cs.
Contact Dukeminster Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Angela Lartey(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at any time
Parking
- On-site parking is available
Dukeminster Court Reviews (48)
Dukeminster Court has a Review Score of 9.4 (9.443) out of 10, based on 16 reviews in the last 2 years.
Over all time Dukeminster Court has 48 reviews.
My father (97) came to Dukeminster in July 2023 when no longer able to live alone. Our first impressions of Dukeminster as a very clean, spacious facility, professionally run with calm, friendly and helpful staff have been borne out in the care Dad has received to date. The senior management team have demonstrated insight and patience in providing him with appropriate levels of personal, medical, and psychological care and support. Any queries or concerns we may have are always dealt with promptly. Staff are efficient and friendly and for Dad at least, seeing their different coloured uniforms helps him to understand what to expect from each individual. The catering is excellent such that he stays hydrated with drinks and regular meals throughout the day. The laundry, housekeeping and maintenance service is exemplary. The reception area is always very welcoming and we appreciate how a balance is maintained between familiarity and privacy for both residents and their visitors.
Thank you for your comment. The team at Dukeminster are delighted to have your Father stay with us. Wishing you a wonderful day!
She was sent up to A&E with a suspected stroke. She had actually had a fall which staff were unaware of which ultimately caused her to pass away from her injuries less than two weeks later.
The ladies on reception and the majority of carers work extremely hard. What I am disappointed in is the management, when we initially discussed Mum's needs, it was discussed that Mum doesn’t like male carers and likes to be attended to by female carers which is stated on her care plan. I have since found out that on that night of her accident, her personal care was being tended to by a male carer and had also been on other occasions too. I also asked if Mum was found on the morning of her accident via a routine check or via her room sensor going off and was told the sensor was faulty. The manager also said that Mum hasn’t previously had falls but she has! The manager also has never once said ‘I’m sorry for your loss!’
My sincere condolences to you and your family. We always strive to fulfil the needs of our residents and their families to their complete satisfaction and we are incredibly saddened that you are unhappy with the services we have provided. As an organisation we take all concerns extremely seriously...
Home from home. Special people who care and love for all people, treating them with dignity.
Good day and thank you for taking the time to send us a review on our lovely home, Dukeminster. Our team are specialists in their field and we take great joy in providing a high level of care and support on a daily basis to our amazing residents and their loved ones. Have a lovely day!
Mum came for three weeks respite following a fall at home. The care and compassion displayed by all the staff here are exemplary.
Good day, thank you for the review. It was our pleasure having your mother stay with us over that short period. Have a lovely day!
I visited Dukeminster Court for the first time this month and was most impressed with the home. All the staff were very helpful and friendly, the home was immaculate and my friend is very well cared for. Congratulations to you all!
Good day and thank you for taking the time to send us a review of our home. We are extremely proud of Dukeminster Court and will continue to strive towards the excellence that our residents deserve. Have a lovely day!
My mother moved into Dukeminster Court following a stroke whilst waiting for the completion of a retirement flat. She loved it so much she decided to stay at Dukeminster on a permanent basis! My mother is very happy and feels very well looked after by all the wonderful staff. She has a lovely room, enjoys the company of the staff and the other residents and happily participates in all the fabulous activities. The food is great too! As a family member, the staff at Dukeminster couldn't be more friendly and helpful. We are very happy with the home.
Good day and thank you so much for taking the time to write and send in that lovely review. At Dukeminster we try our best every day to make the home a place of enjoyment and a 'home away from home' for our treasured residents. Have a lovely day and thank you once again.
Absolutely wonderful visit with my brother for his birthday. The COVID prevention procedure is excellent. Well done Dukeminster!!!
Good day, and thank you for the lovely review, the team at Dukeminster are especially happy to know that you are satisfied with the level of COVID prevention procedures. Your brother is an absolute gem and we are happy to have him with us. Kind regards and have a lovely day.
As always, a very good experience, and all the staff are great and very helpful.
Good day Tony, thank you very much for the review. Our team will be happy to know that they are appreciated. Kindest regards and have a lovely day.
We appreciate the care and support she is given and thank everybody involved.
Good day, thank you for the lovely comments and review. The team at Dukeminster are really happy to read this. We try our best to treat our residents the same way we would treat our own family members and hearing this from you is appreciated. Let us know how else we can support the family and we would definitely try our best. Kindest regards.
We think Dukeminster Court is a great place for Mum. Really friendly and a great feeling about the place. Would highly recommend.
Good day and thank you for the lovely review, the team at Dukeminster really appreciate your comments. Have a lovely day, kindest regards.
Just visited Mum indoors for the first time. Staff are very welcoming and the procedure was efficient. I will be glad when we can all get back n and take our relatives out.
Good day, thank you for the review and apologies that we were unable to assist you better in visiting mum more frequently. We try our best to abide by the Government guidelines, we understand that these requirements may not always be the best 'emotionally' for residents and their families but,...
My mother has been so happy here and been treated with such kindness at all times. Although these times have been very difficult; my mother has been constantly been monitored for her health and well being. I thank all the staff for everything they have done in keeping my mother well and happy - beyond their jobs.
Good afternoon and thank you for the review, we are happy to know we are able to support your mother during these times. I will extend the kind comments to the team, have a lovely day!
I regularly visit my sister-in-law every 2 weeks and find her well cared for, clean and tidy and alert. The staff, have without exception, been polite and helpful; they are kind in their care of residents and understanding their needs. I have been visiting for the past 4 years and am now known and welcomed. Refreshments (tea/coffee) are always available. My sister-in-law seems content, she is unable to communicate much to other residents because of her hearing/sight problems but appreciates company at meals, the care she receives and monthly church services.
Keep well and have a lovely day.
Although difficult seeing Mum through a screen, one visit was well organised. PPE available and staff were available to support Mum.
Thank you, we appreciate your feedback. The staff at Dukeminster are especially noted for their high levels of care and concern for their residents and I will extend your lovely comments to them. Have a lovely day.
The care given to my mother has been excellent. My mother is nearly deaf, nearly blind and has advanced Alzheimer's. Staff are very kind and patient with her. She is always clean and as happy as she can be given her circumstances. The home has been open for garden visits during the lockdown, and staff help me to try and communicate with her (although she has never acknowledged my presence)! I look forward to being able to hold her hand and kiss her once more!
Season's greetings to yourself, your mother and the family. Thank you for the lovely review, we are very proud of all of our care homes and the wonderful staff. There has been lots of above and beyond during this period to ensure our residents remain safe and well looked after. Patience is a trait...
Mum is unable to help herself nowadays, but she is cared for well even though she makes life difficult for the carers. They treated her with dignity and patience even though she rarely shows signs of being grateful. I am phoned and kept in the loop with any problems, although, I am unable to do much to assist. At lockdown visits, a carer often sits with her to pass on my conversations. Due to her poor sight and hearing and that fact that she often refuses to wear hearing aids, meetings are very difficult.
Thank you for the honest feedback, we are trying our best to ensure your mother enjoys the highest quality of life given her setbacks, she is a lovely woman and the care team enjoy their time with her. These are of course unprecedented times and we understand your upset of not always meeting her as...
Brilliant help from all of the team. One member of staff is always so accommodating in our garden visits, remember everyone's drinks and is so gentle and personable with the resident. Pleased to see all the Xmas decorations go up to try and keep spirits high in the grim current climate. Extra special shout-out to two other members of staff who always go above and beyond to make her life as lovely as possible.
Thank you for the kind review, we try our best at Dukeminster Court to ensure our lovely residents are looked after at all times. The garden visits have been a real success, weather and government regulations permitting. If there is ever anything you feel we can do more of to support your loved one...
Staff go above and beyond their normal duties.
This year has been a real test for all staff, but they have excelled in everything they have had to do.
Thank you so very much for that excellent review, we are really happy to know that your loved one is enjoying their stay at Dukeminster Court. This year has indeed been a trying one for many families and we continue to offer support and warmth to all our residents, especially at times when we know...
My mother-in-law has been very happy since moving in. All her anxieties have gone. She is enjoying all the activities and food. The visit (garden) has been excellent.
The team take great pride in choosing the right activities for the residents and we hope your mother-in-law continues to enjoy what we...
His room is kept very clean at all times and the food provided is varied and of good quality.
There are various forms of entertainment to keep the residents occupied, including participation games.
Thank you for this wonderful review regarding the high-quality care and support that is provided to your brother at Dukeminster Court. The staff at this home will be delighted to hear about this. We are pleased that he has settled in well and is enjoying life at Dukeminster Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Dukeminster Court.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Dukeminster Court.
Meet the Team (4)

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things, while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dukeminster Court to verify any information. View our terms and conditions. Dukeminster Court has an Enhanced Service -more info.