Dukeminster Court

Dukeminster Road, Dunstable LU5 4FF
Review Us
9.1 41 Reviews
  • Dukeminster Court, Dunstable
Dukeminster Court is a modern, purpose-built care home located within the heart of the local community and conveniently located a short distance from a large retail park.

Offering residential care and specialist dementia care as well as respite care, Dukeminster Court features five households, each with a contemporary, open plan living space and each comprising an inviting dining area, lounge, relaxation areas and a central island-style kitchen. Within the home you will also find a cinema room and hairdressing salon.

Each bedroom has been fully furnished to the highest standard and includes en-suite shower facilities, a flat screen TV and telephone point. The rooms also benefit from wi-fi connectivity.

In the main entrance area you will find the Quantum Care Plaza which features a Best Friends Café where you can sit and enjoy tea, coffee and cake with family and friends.

Dukeminster Court's beautifully landscaped gardens offer a number of walkways and patios and is the perfect place to enjoy the warmer months.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1209

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Dukeminster Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Angela Lartey (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • On-site parking is available

Total of 41, showing 41-41
9.1

Dukeminster Court has a Review Score of 9.1 (9.079) out of 10, based on 13 reviews in the last 2 years. Over all time Dukeminster Court has 41 reviews.

Overall Experience

  • 28
  • 11
  • 1
  • 1
  • 0

Date Published

41
7
7
13
28
Overall Experience  Overall Experience 5.0 out of 5

Dukeminster Court was a place of kindness, caring, empathy and the most wonderful members of staff. They were always ready to listen to any comments I made, and any minor problems we may have had were taken care of very quickly. My mother-in-law was in the home for very different reasons to which most
people are there, as she had been suffering from very severe depression for 3 years, two of which required hospitalisation. She went to Dukeminster on the advice of her Consultant, and the staff there have helped her to recover enough to be able to go and visit her daughter in New Zealand, and begin to live an independent life again. I cannot recommend them and thank them enough for everything they did. She had a hip replacement whilst a resident at Dukeminster, and their care for her thereafter was fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.079)

Overview of Review Score

The Review Score of 9.1 (9.079) out of 10 for Dukeminster Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.346 for Dukeminster Court is calculated as follows: ( (76 Excellents x 5) + (64 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 156 Ratings = 4.346

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.733 Points relating to the number of positive Reviews for Dukeminster Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 11 Positive Reviews ÷ 15 = 0.733

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

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Meet the Team (7)

Angela

Angela Lartey

Job Title: Home Manager

Joined: 2022

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Kelima

Kelima Dautovic

Job Title: Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Julie

Julie Cole

Job Title: Chef Manager

Joined: 2015

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.

Cassie

Cassie Crane

Job Title: Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Jo

Jo Cooper

Job Title: Administrator

I enjoy meeting a variety of people, it can be very rewarding when I am able to assist a resident or staff member in some way.

Ann

Ann Sargeant

Job Title: Receptionist

I really enjoy my role on Reception at Dukeminster Court. The interaction with Residents, Families and staff means every day is different. It is truly satisfying when you see happy smiling faces.

Carol

Carol Keys

Job Title: Receptionist

The role of Receptionist is never dull. Each day brings new challenges. I enjoy meeting a variety of people throughout the week, and always look forward to coming to work.

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