Colville Care Ltd in Isle of Wight | 2 Care Homes

Review of
Woodside Hall
from Huw E (Son of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Mum went to Woodside Hall for respite care after needing surgery for a hip fracture. She is 92 and was totally independant and self caring before her fall and wanted to be back home as soon as possible Making the arrangements for respite was simple enough - they had a room available (which may not always

be the case) that fit the dates and were able to extend her stay by one week when the rehabilitation team were concerned about her progress.
The place was well laid out and always clean when we visited. Her room was large with an en suite shower room and wonderful views over the lawn onto the Solent. The staff were always kind and courteous and went out of their way to be helpful. They worked alongside a rehabilitation team to improve her confidence and mobility and a care agency that will help support her now she is home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from M B (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband has now been in your care for 1 year, and I would like you to know that I am very pleased with all the care he is receiving. He is now interacting in the lounge with other residents, and also has resumed doing his jigsaws, which I am very pleased about because in my opinion it is very stimulating

for him. I also like to see all the painting and things that all the residents make which they are very proud to show. The activities carer does a wonderful job for your resident as they seem to love her very much. I visit twice a week and always get a lovely welcome from all your lovely carers and other staff, which I find is very reassuring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from Barbara W (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

Achieved above hospital baseline and is now walking due to the amazing care given to him at Woodside. Thank you do much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Jackie P (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Mum enjoyed her stay in Kite Hill, all the staff were kind, caring, always smiling, tending to Mum's needs with dignity and compassion. We as a family were always made very welcome. We were always kept updated regarding Mum's wellbeing either by face-to-face or telephone. We would highly recommend Kite

Hill to anyone looking for care in a safe environment with very friendly staff for loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from E G (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

Staff are very kind and caring, supporting not only the resident but family. The property is spotlessly clean and modern- more like a hotel than a nursing home. All staff are professional and treat the resident with the utmost respect, always with a caring word and a smile. Resident is monitored almost

continuously. Staff go out of their way to sit and comfort both resident and family. Nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from F S (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report

Overall Experience

My mum was there for 4 weeks on end of life care. I found the staff very helpful and allowed me to visit whenever I wanted. She was always kept clean and comfortable and carers were very respectful and thoughtful. The room was small but clean, adequate, light and bright.

We didn't really know how

good the food was because unfortunately mum was at the stage where she was not eating so we can not comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Tracey M (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report

Overall Experience

Mum lived at Kite Hill for almost three years. We could not have asked for better care for her. Her health improved while she was there as they took such excellent care of her. So many things stood out, the standard of hygiene, the personal care, the food, the visiting GP weekly the very friendly and

caring staff. Nothing was too much trouble. The staff were excellent at communicating any issues and we were welcome to visit or phone to see how Mum was at any time. I would highly recommend Kite Hill. The lounge has lovely views over Wootton creek and the very pretty garden. The staff really got to know Mum and knew her preferences. Despite not being a natural joiner in she came to really enjoy all the activities on offer. All I can say is she had a very happy life there and I am sure that her quality of life improved and that we wouldn't have been lucky enough to have her around for so long without the care provided by Kite Hill.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Nigel W (Son of Resident) published on 28 April 2025 Submitted via Website • Report

Overall Experience

My mother was at Kite Hill for 15 months before she passed away.
She was completely immobile and reliant on the staff for everything. All the staff that we came into contact with were kind, friendly and professional.
We never worried about mum as we knew she was being well cared for and they also

kept an eye out for my dad when he visited and kindly helped him across the road to the bus stop.
I would happily recommend Kite Hill and can't Thank them enough for looking after mum until the end.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for your lovely feedback, it means a lot to all the staff at Kite Hill to know we met your expectations. It was a privilege to care for your Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from Ian P (Son of Resident) published on 21 April 2025 Submitted via Website • Report

Overall Experience

You can not believe how grateful we were when Woodside took in our parents in December 2023! Our Dad's health had taken a real turn for the worse and we had no idea how we were going to cope. Within no time they had moved in and our Mum and Dad were able to have a lovely social Christmas dinner in the

lounge. Mum struggled for some time after Dad died, it was hard for her to lose the man she had loved since she was 16 years old. But with all the staffs help, kindness and fun, she rallied and was able to adjust to her new life. We can not thank them enough for how they all worked together to give our Mum a fun filled, comfortable lovely home for her final phase of life. We shall always be grateful for the way they also supported us as a family. All the staff are amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from S M (Wife of Resident) published on 25 March 2025 Submitted via Postal Card • Report

Overall Experience

My husband came straight from hospital in a bad way. He had lost 7 kilos in weight. He has much improved. The food is delicious. The carers are caring. He is well cared for in every aspect.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from Jill L (Daughter-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report

Overall Experience

The care received here is second to none!
Nothing is too much trouble and the kindness shown to Mum and all of us as a family has been wonderful. All the staff here are very professional and dedicated. We cannot thank them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Wendy H (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

When my twin Sister and I chose The Kite care home for our 103yrs Dad, we won the lottery. Although he was only there for a very short time before he sadly passed away, he was REALLY cared for by all the staff.The best care we could have hoped for, with amazing dignity and compassion. They also cared

for us. Cups of tea, and a hug when needed. Thank you from the bottom of our hearts to each and every one of you. I wish I could name you, but you all know who you are.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from C W (Son-in-law of Resident) published on 30 January 2025 Submitted via Postal Card • Report

Overall Experience

My father-in-law is very happy at Woodside Hall with his care and his room. The staff are very kind and friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from P W (Widow Widower) published on 28 January 2025 Submitted via Postal Card • Report

Overall Experience

I found the care home very friendly, cheerful, and always on hand to help me in any way possible with a high standard of professionalism, especially from the senior staff. The day-to-day running of the home was always exciting with joy and happiness, and all the residents and staff I was able to meet

during my visit, without exception, were happy and cheerful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from Lorraine H (Sister of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

I have found the staff exemplary. They are warm and caring and I have peace of mind that my sister is well taken care of. Any time I have questions or requests they are actioned to my full satisfaction. Communication works well and I am kept informed of anything relevant to her care and personal needs.

The locality is lovely and my sister's room is pleasantly decorated and has a peaceful green and water view. I can't recommend Woodside more, whenever I visit I am welcomed and I can see first-hand the excellent care she gets.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the time to review Woodside Hall, your feedback is much appreciated. We are pleased that we are meeting your expectations. It is a privilege to care for your sister.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Susan C (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

Mum was in Kite Hill for 3 and a half years.
She had a very pleasant room with a sunny view over the decking area. She loved the food which was nicely cooked.
She initially found it hard to mix but the activities and entertainment brought her out of her shell. The activity staff are so enthusiastic.

The care staff, although very busy, were generally kind and thoughtful.
The care home definitely gave her the nearest to her own home possible.
We would definitely recommend it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from L W (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

A well-maintained, clean, friendly home. Nothing is too much trouble. The staff are all fantastic, always caring for Mum with dignity and gentleness. The staff always available to talk to and solve any enquiries quickly. Would recommend Kite Hill to everyone.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for taking the time to review Kite Hill, we appreciate your kind comments and are pleased that we are meeting your expectations.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Sharon S (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

My mum became a permanent resident at Kite Hill on 1st October 2024. She settled in so quickly, better than we ever imagined, because she was immediately made to feel at home there. This is due to how wonderful all the staff are, so caring and welcoming. The manager has been there for over 15 years,

along with some of the other staff, this shows what a good home it is, consistency of staff is so important. They are like one big family. Another lady who is the activities coordinator and she is a bundle of joy! So enthusiastic and brilliant with the residents. My mum doesn't go out of her room at the moment, but the activities coordinator makes sure she sees her every day and gives her activities to do in her room. The food is amazing too, fabulous chefs! Everything is fresh and cooked from scratch. Mum says she's never had a bad meal, she really enjoys the food. The home is always spotlessly clean too. I cannot recommend it enough and neither can my dear mum.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for your kind words, it is a pleasure to care for your mum. Kite Hill really is a team effort and it is lovely to be able to pass on your review to everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kite Hill Care Home
from Karen H (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

My mum moved into Kite Hill in March 2024, I'd been caring for her on my own and we just couldn't manage by ourselves anymore. From the moment I knocked on their door, they couldn't have been kinder to me and my mum. The staff are absolute angels, they really do care for the residents and it shows.
My

mum has a lovely room and her own toilet, I bought her in lots of little things that make her room more homely and familiar.
The food is all home-cooked and fresh, my mum enjoys it.
I visit most days and spend a lot of time there, the level of patience and understanding they show every single day is amazing, not only to my mum but also to me, if I'm upset or struggling they're always really kind.
Everyone from the lovely lady at reception, all the carers, the maintenance man, the cleaners, and the chefs all go above and beyond. Me and my mum are very grateful to each and every one, we love them all. Thank you Kite Hill.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for taking the time to complete this review, we do appreciate it. We are delighted that Mum has settled in and is enjoying life at Kite Hill. I will be sure to pass on your kind words to the splendid team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodside Hall
from P M (Daughter of Resident) published on 10 January 2025 Submitted via Postal Card • Report

Overall Experience

My late mother was in Woodside Hall for just one week, receiving palliative care. The nursing home was a really lovely place for my mother to spend her last week. The staff were excellent and provided the highest standards of care. Visitors were made to feel very welcome. I felt I was treated compassionately

at a very difficult time.

Reply from Mary McLean, Director at Woodside Hall

Thank you for your review, we really appreciate that you have taken the time to review our service at this difficult time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Colville Care Ltd in Isle of Wight

Colville Care Ltd Locations in Isle of Wight (2)

Colville Care Ltd Reviews in Isle of Wight (68)

Woodside Hall

Kite Hill Care Home

Woodside Hall

Kite Hill Care Home

Woodside Hall

Kite Hill Care Home

Kite Hill Care Home

Kite Hill Care Home

Woodside Hall

Woodside Hall

Woodside Hall

Kite Hill Care Home

Woodside Hall

Kite Hill Care Home

Woodside Hall

Kite Hill Care Home

Kite Hill Care Home

Kite Hill Care Home

Kite Hill Care Home

Woodside Hall

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers