Care Homes Owned by Ashwood Healthcare Ltd in Kent

Today myself and family visited Cumbria House for their annual garden party. My mum thoroughly enjoyed herself, there was a very good singer who sang all the lovely old classics that never date and a fantastic raffle. After the music we were treated to a magnificent spread including sandwiches, pizzas, salad, fruits, cheeses, desserts and cakes. The staff preparing the food must have worked extremely hard. The caring staff, Manager Marita and Mary were as usual so kind in helping my mum inside and checking she was ok for drinks and food. I can't fault the home in any way and feel so happy that I can relax knowing my mum is so well cared for and safe.

Marita and Mary, Manager and Deputy Manager, were great and everyone working there, was extremely kind and helpful - not just to mum, but to us every time we visited, We couldn't have asked for a better home for mum in her final months, and I will always be grateful for the care, compassion and warmth she received from everyone there.

My dad was adamant that he didn't want to go into any care home, but had to because of building work being done in his house. Staff and other residents welcomed him and he instantly felt at home. The chairs the residents sit on are fabric, with cushions, the bedrooms have bedspreads and carpets, the dining room is laid out like a restaurant with tablecloths and flowers on the table. After 3 weeks he had to return home, but after just two weeks he asked to go back and stayed for a further 18 months. During that time the staff treated him with kindness and compassion and they became like his family and he was always having a joke and a laugh with them. He was much more content than when he was living on his own with carers coming in. He was always thanking the staff and he enjoyed the weekly activities. I will be eternally grateful to all the staff and fellow residents for making my dad's last months such a happy time.

I couldn't ask for a better place for mum.

My husband visited The Grange for 2 weeks respite care while I had to go away. He enjoyed his stay even though he was reluctant to go. He praised the staff for their kindness and care and said he was very well looked after. He is happy to go back if I have to go away again.

The level of care at this home is exceptional my mother was a resident for 3 years during which time I never had call to complain. Staff always friendly no matter what time of day or night. I cannot praise this home enough.

Marita and her team are kind, caring and compassionate to my grandad. He loves living at the home, he treats it just like a 5 star hotel.

I like to thank Morita and every member of her staff for keeping a lovely home always smelling nice and clean. The food is amazing and everybody is so caring, professional and nothing is much of a problem.

My uncle is so happy at the home, he looks so well now. I really recommend this home, its professional, friendly, clean and caring.

My brother always gives a positive praise about the manager and staff. He loves it here, he calls it home, and wouldn't want to be anywhere else.

My brother-in-law is extremely happy at Cumbria House Care Home. His health is a lot better now. He would be happy to stay there for the remainder of his life. I can't recommend it enough.

My father has been treated with nothing but courtesy, dignity and care, since he moved to The Grange. Lovely setting, and good facilities. Would recommend to anyone looking for a place for a friend or relative.

When visiting the establishment is very clean, tidy and the atmosphere is welcoming and very friendly. The staff are so attentive and professional to the residents needs. I am grateful that my mum is in the care of the staff here. Well done to you all.

The care home is very well run. The staff are so diligent & kind. The condition of mum is amazing, always clean & well dressed. Her make-up is done, so is her hair. The food is fantastic. The home is clean, neat + tidy. Thank you for your hard work + kindness.

I know that Reg is extremely happy in the home and speaks highly of it.

My Mother has been living at the Grange for 4 months now.. All the Staff are welcoming and helpful.. The Care my Mother has received is excellent... We all went to the Christmas party which was amazing. They often have singers go in, and the atmosphere is lovely. My Mother is very very happy there

The home is very clean, pleasant staff; mum's room is a fair size, just right for her needs.

My dad has lived at the Grange for 3 years and was made to feel welcome from his first day. All the staff are very caring and compassionate and treat all of the residents with dignity and respect. There are regular activities for residents and their families. The home is lovely and clean and looks nice from the outside. Whenever I visit I am always greeted by the staff in a friendly manner and know I can approach any of them if I have any concerns

Reg is happy in his care home. He is well looked after. His health is monitored well and he feels safe and happy.

It is always possible to speak to a member of staff in person or on the phone.