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Care Home Owned by Renovo Care Group in Hampshire

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  • Care Home Owned by Renovo Care Group in Hampshire

Only the locations & reviews in Hampshire for Renovo Care Group are showing below.

View the details of all 2 locations (with 1 reviews) owned by Renovo Care Group

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Renovo Care Group Locations in Hampshire (1)

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1 Care Home owned by Renovo Care Group in Hampshire
Victoria House

82 Albert Road, Farnborough GU14 6SL 

1 review
Location Type Care Home

Situated in Farnborough, Hampshire, Victoria House provides rehabilitation for people living with long-term neurological conditions and traumatic or acquired brain injury. Offering residential care in a carefully designed and welcoming setting, the… Read more about Victoria House

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 22 Rooms

Renovo Care Group Reviews in Hampshire (1)

Reviews posted for members of Renovo Care Group

Overall Experience
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Reviewer Connection to Renovo Care Group
  • 1
Review of

Victoria House

from M R (Mother of Resident) published on 31 August 2016 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Complained before. Once again room could be cleaner. Bins overflowing and damp towels on a chair. The floor in en-suite wet from washing patient. Also had to wait to be admitted approximately 7-10 minutes before the door opened. Wait for ages for someone to pick up the phone when I ring.
Reply from Claire Bourne, Marketing Manager at Victoria House

Thank you for raising these concerns. All concerns raised with the service in May have now been addressed, these changes have been implemented by the new registered manager to improve the quality of service provided to both service users and their families.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money

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